In this country, racism exists in professional and personal lives, there's no doubt about it. 14%…read moreof the US population says racism is not a problem in the country. Stopped by the Big Y on Memorial Drive in Chicopee and the staff on the sales floor was overwhelmingly predominantly "white", I didn't see any negative attitudes or behavior directed towards the two "black" customers doing their business. Either the members of the Big Y staff are extremely talented thespians or.... Granted, the weather was nice so the shoppers didn't come into the store with the "terrible weather syndrome" in effect. It wasn't very busy, either so the service wasn't hurried at all. I was suitably impressed and actually enjoyed my shopping experience.

Even tho I'm only a few minutes from this store. I will take the time and rathercshop at south…read moreHadley. The people in this store are not customer service friendly from produce to cashiers. No one to help you can't ever find a grocery staff. Real shit show of a store​

NOTE! This place has changed names to (Key Food Marketplace)…read more so christmas day, and I need to find a store open to get a few things. trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

From the owner: Chain offering groceries & household goods, such as cleaning supplies. Offering meat, produce and…read moredeli. Family friendly, clean and locally owned and operated.

By variety of products, and general employee service…read more I would recommend a little more agility in the cashiers, nothing more.

so christmas day, and I need to find a store open to get a few things…read more trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

Excellent ham, belgium chocolate, frozen German foods. So glad as a senior I can save money here.read more

Although I really like Aldi and have been shopping here for years, The Chicopee store has been…read moredisappointing the last 2 times I have been there in reference to their keeping their customers safe during Covid-19. I am an RN and I work in a hospital, wear my face mask for 12 hours at work and take the necessary precautions to keep myself and my family safe. When I need to go shopping, I go into Aldi's in Chicoppe and see other shoppers walking around shopping in the store without masks on, or taking them off once they get into the store, no one seems to be enforcing the use of face masks at this store. This is the third time that I have seen this at this store, and Chicopee was the city where they were enforcing limits of shoppers at all the stores at the beginning of Covid-19, it seems people are becoming lax and as a medical professional this concerns me.

We shop at Price Rite in both Springfield, MA and Chicopee, MA. We're never disappointed by Price…read moreRite, but we're often disappointed with the crowd it brings. The prices are great; in fact, I'd go as far to say that the local chains (Big Y, Stop 'n Shop) can't touch their prices. Their produce selection is amazing, and sometimes they carry local produce, which is always a bonus. Our budget is always met when we shop at Price Rite. If you're not into the heavy crowds that show up, especially on weekends, go late in the evenings on a weekday night for your weekly shopping. We're NEVER disappointed when we go at 8pm on a Wednesday night!

The store manager Steve Walters should not be a manager. I had a $17 return and a $25 return in a…read more10 year period,after spending hundreds of dollars weekly, and was told I was doing excessive returns. He accused me of stealing the items as I walked in and was not only rude but very unkind. Due to the weight of my return, the long walk to the register and my breathing condition I was not breathing well when I first encountered him. Although he could see I wasn't breathing well he continued to ask me questions insisting I answer him instantly. He treated me as if I was a child doing something wrong. I am a 48 year old woman . The policy is 7 days for perishables and 30 days for other items. It has been 4 hours. After I was banned from doing returns he followed me out of the store harassing me the entire way. He is a terrible manager and a unkind, unintelligent, cold, rude person. Everytime I shop there when he's working he's always just standing up front doing nothing. I won't be shopping there again. $17 return vs over $500 a month in sales. Not bright!!!

Unbelievable!! This…read more3-star is based on over 10 years shopping experience here. It's a very nice place, especially that was before a few years ago and all Sundays. However, today, a January Sunday noon, I've experienced some that never happened before for more than 10 years. That bad feeling is really not good, and I believe no one would take that. This makes a pretty bad day to me. At the self-checkout station, after payment submitted, I was ready to go. At that moment, I was questioned that if I scanned one of the items. I told her that was first one get scanned. And, I would have to ask her if she wanted me to take to "somebody". She immediately agreed and recommended me to talk to store manager. For 10+ yrs shopping there, this never happened before. As a long-term resident shopping for many years, once you got doubted if you've paid one of the items or no (that's just $3.99), would you feel that's kind of rude and negative to your reputation? Especially you serve local community for years, the career and the church. THe store clerk who questioned me seems was retired elsewhere and got rehired here. I'm not quite sure if she did her job or no (checked customers' goods all get scanned and payment cleared). Or, she just wanted to make people a bad day.

Baskets- bring them back! There is no reason not to have…read morethem. Why do I need to push a big cart around just for 4 items? Even the small carts are way to big for what I was getting...

I popped in for a Christmas present item I knew the store would have without having to drive to…read moremany smaller stores. I walked around a bit observing the wild animals in the zoo and and after poking my head around long enough I jumped into the line with the slowest cashier on mother earth. The guy in front of me and I got to chatting coming to the conclusion that she was wonder woman helping out other cashiers with how often she momentarily stepped away from her post. I thought this line would have been quick, the people all in front of me minus the person who was getting checked out all had very few items which I thought was s godsend. Nope, fools gold. I tried to escape to the line next to me but was too late. So I stuck it out. When I finally did get checked out my five items literally took all of two seconds to process and I was out the door. I looked back and wished everyone behind me best of luck (in my mind). As I walked to the car, which ended up being on the complete other side of the parking lot, I seen the man who was in front of me in line and did I ever laugh coming to find out we parked next to one another. I said to him "great minds think alike" and laughed, "both picking what we thought was a quick line and parking away from all the traffic". Wished the guy a merry Christmas and off we both went. That's the end of my story. In all seriousness I hate Walmart and only come in during essential times like bathing products and the random bulk beverage buy (once/twice a year). I watched employees stand around on their phone, arguing with customers about what's a mountain bike and what's not (that customer should have went to an actual bike shop, silly her), and be typical stereotypical employees. The store itself was a lot cleaner than expected, especially two days before Christmas. Social distancing was clearly not being enforced (not that I care) but when mom and pop stores play by the rules and I see superstores open the floodgates for mankind it really grinds my gears. All the employees had masks and gloves on so that was a bit of a surprise. The picture I attached what these superstores represent during the busy times. If you do not have the staffing to open all the lines up then staff the open lines with employees that can keep the lines moving. What better way to minimize people on top of one another than a quick checkout. That's in for my rant. Good story with a review of my observation. Merry Christmas to all and Happy New Year!

I went to Walmart today to use their international money transfer service, and the employee at the…read morecounter was absolutely terrible. They were rude and hostile; when I asked for their name, they claimed they didn't know it while covering their name tag with their hand. Even when I said I wanted to speak to a manager, they glared at me and provoked my anger.

I come here for groceries since I'm in town for a few months. It's convenient and have many great…read moreselections on meats, vegetables, cheeses, seafood and canned goods. I love how they are making sure that all customers are able to purchase toiletry and water. They limited to one per person so that during this "Coronavirus time", people will be able to have what they need for their families. I had to also pick up so Lysol, alcohol and hand sanitizer for my family as well. They had a great price on those items as well, but this time they were out and was waiting to restock for consumers. I will visit again soon.

One of the nicer and larger Stop and Shop Supermarkets I've been to while visiting the Holyoke, MA…read morearea. It's large, clean, and well organized. The deli section was very busy and had a long line of people waiting to be served. The market has everything you need and more. The prices are reasonable and their weekly sales are great. They have a promotion where you can get discounts on your gasoline the more points you earn on your Stop and Shop rewards card. Xie Xie!!

I'm leaving a five-star review because my experience at BJ's Optical was fantastic! Gina was…read moreincredibly helpful, kind, and one of the best employees I've met in a long time. She provided me with a lot of information, was very thorough, and made the entire process smooth and enjoyable. I highly recommend coming here to get your glasses and take care of all your optical needs. Gina was the best! I'm also giving a five-star review to BJ's store overall. The food is good, the prices are decent, and I've had consistently positive experiences. I've seen a lot of negative reviews, but honestly, many of them seem personal rather than actually about the store. If you're having a bad day, that's not a reason to leave a one-star review. If you don't know how to manage your money, that's not BJ's fault--that's on you. And if you're already in a bad mood, don't take it out on the employees. Every time I go, it's been a pleasure. The girl in customer service is awesome (I wish I remembered her name), and all the employees I've encountered have been polite, hardworking, and professional. I've never had a rude experience, and they always greet customers with good manners. I don't know why there's been an increase in negative reviews lately, but to me, it seems more personal than legitimate complaints. BJ's has been great, and I'll continue shopping here!

Avoid this place at all costs. Their customer service is a joke. If you need help with anything,…read morethey act offended that you even asked, like doing their job is some huge inconvenience. The attitude is awful, the service is worse, and the whole experience was unbelievably frustrating. I've never seen people be so openly miserable and unhelpful.

Wow! Talk about rude deli workers. It's 8 am, how bad can your day be already?!?…read more I cam here to buy some things for breakfast, since we had so much leftover from Thanksgiving. I guess coming here first thing in the morning is not a good thing. I think a lot of the employees still had thier grumpy pants on. I I went to the deli section first, to get some freshly sliced cheese. The employee turned and looked at me, and asked if she could help me in the rudest tone possible. I felt like I was interrupting her. I asked for 1/3 pound of sliced provolone and she immediately walked away... she didn't even give me a chance to tell her that I also wanted chedder. She didn't even ask me what brand. Ohnce she looked like she was finishing up the provolone, I asked for cheddar, she sighed really hard and looked annoyed as she stomped away from the slicing machine to grab whatever brand SHE chose. While she was cutting my next block of cheese, she was gossiping to the other employee that even the seafood section was short handed... maybe that's why she was in a bad mood? It looked like the store needed restocking really bad. I went on with my shopping and spoke to the cheery cashier. It would have ranked higher, if the employees were a little bit nicer. Would I come again? Only because it's close. I will never get anything from the deli section. If you get this wierd kick, where you someone to be rude, this is the place for you!

I have been complaining and making suggestions to the main office in Boston and Connecticut and…read morethey just don't get the manager Aetna. She needs to go and then they have a new lady, but the staff is terrible. I know it's hard to get help but I'm not done with this store. They need to help they need help. I walked in there. I told Aetna I could help you straight. I have a lot of experience she goes. No you're too old up you old I go. I can't believe you just said that about me being old I'm 60 years old. Well, are you sure you could handle working on the deli cause you're 60?