Most unprofessional store I've ever encountered. Waited over an hour to pick up an online order. Nobody would answer the phone or could find me a manager after talking to 6 different employees. Don't do a pick up order at this location. read more

I ordered delivery using their new "in home" delivery system. Order was delivered during the window given to me but only 9 of the 32 items were delivered. I immediately tried to call the store and there was no answer (at 5:00p) Ended up calling multiple times hitting each of their 5 prompts, including pharmacy. Only the pharmacy picked up but wherever she transfered me to, no one picked up again. Went to leave feedback on the order through the chat on the app, picked "call back" and when she called back, the lady tried to call the store also and still no one picked up. She gave me the phone number for the driver, called it, and the voice mailbox was not set up. This store has definitely gone downhill. read more

close and convenient, also well stocked and not too crowded my favorite store if you're not into amazon wait times

I should update this review saying that now she is messaging me threatening me, the managers at Walmart will really enjoy hearing how their employees are treating customers inside and outside of work. We went into Walmart this afternoon to pick up some groceries and paper towels. Upon check out chatnise (spelling?) was beyond rude and horrible to us. I asked for her to check the price of an item and she rolled her eyes at me and gave me a huge moan. Then she began to speak under her breath about my boyfriend and I, when I asked her if she could speak up so I could hear her so responded with "I don't have to do anything for you." Then the last straw was when I finally just asked to speak with a manager about my terrible experience and she told me "just go, customer service is right there" and shooed me off. I again asked if she could call a manager over and she then yelled at us to get out of her face. WORST experience I have ever had at Walmart, I will never be going back to this location and I hope that management will step up and take note of this so customers aren't treated the same way w read more

Walmart Supercenter - Worst customer service I have ever had at Walmart - Department Stores Near Me - Centennial, Colorado

I have used this Walmart Supercenter in Centennial CO for 10 years and it has get worsen over the years. The last visit was my worst experience so far. My family was waiting at this casher named "Ashley" and she was extremly cheerful at this family in front of us. As soon as Ashley finished them, she shut down and grunted responses. When she scanned our items, she just moved a little bit and I even could not reach them (since we have to bag our items). My son said, "Thank you" at her then she ignored him totally. I would not think too much but she reacted this way because we were Asians. What was the difference between previous family and ours? She was such rudest and racist in my opinion. I would never Never visit this WalMart again. Personally I like WalMart on Hampden and Parker. read more

Walmart at 10900 E Briarwood Ave gets an "F" for snow removal in this storm today. Nothing was done until after noon. It was a mess!! Deep snow.........5 cars couldn't navigate the main drive off of Briarwood into the parking lot while I watched this morning. THANK YOU to the maroon Suburban with 5 guys in it!!!! They got out and pushed a Blue Audi up the driveway into the parking lot. And there was a couple in a gray pickup that drove around looking to help people that were stuck. There was a mom who couldn't put her baby in a cart because it got stuck in the deep snow. That parking lot sucked! BOO Walmart!! That's on management. I called to let them know at Customer Service. The girl answered "ok"............ I told her to notify the Manager. That snow began last night at 5 p.m. Their plow company should have been there before people attempted to shop on the way to work. read more

Dropped the ball on having an rx ready. They didn't have the supply but didn't call and let us know so when i went to pick it up it wasn't ready and had to wait another 20 min at drive thru with crying kids in the car. They should have called to let us know. They should have had the partially filled rx ready. They had a 30 day supply instead of the 90 day supply that was ordered. read more

Walmart Supercenter - Me waiting with screaming child - Department Stores Near Me - Centennial, Colorado

It took nearly 20mins to find an employee to open a case for me. A locked case. For a $5 pregnancy test. Why is that even in a locked case? Anyways, finally found someone to open it and she wouldn't even give it to me. She told me I had to finish my shopping and then come back. You really want me to come back and spend another 20 mins to hunt you down again?! read more

NEVER EVER do pickup at this Walmart. Literally the biggest waste of time. I planned pickup so I could grab on drive home with kids. Pickup not ready during confirmed order window, had to go home, then go back out. Let them know I was on my way and yet I'm still waiting 20 mins in the pickup spot for my order. Oh and the best part is that the items I needed the most are out of stock. Target from here on out. I wish I could just cancel my order at this point read more

Went into this WalMart because it is 24hrs. There was supposed to be a release of a video game console, to which I verified WOULD be released at that store by phone. I showed up 3 hrs early to be sure I got one. Talked to two other employees that also verified the consoles were in. Wasted 2 hrs waiting to be told "there was none on the truck" I'm sure the employees will be enjoying their new consoles tonight. To add fuel to my anger I went on line to buy the console from WalMart.com where it was 60.00 more expensive. I gave you one star because there was no option for two middle fingers. I will spend the extra money to shop anywhere else!! read more

I have been going here for two years since I live right across the street. They typically have everything I need in stock but I have never had a good experience with the customer service. The always only have one lane open so checking out always takes forever. I never go to this store if I am in a rush. Driving to the Walmart 15 minutes away and back takes about the same time as just going to this one. Also, returning things is such a hassle. It seems like half of the time their customer service desk isn't even open and the other half, their system is down so they can't even help me. I avoid this store as much as possible and I would suggest going to the target near I25 instead. read more

I went in for an oil change. Pablo did a great job!! Myriam & Ricardo were also very nice to work with! Thanks Guys read more

I would give it 0 stars if I could. The worst Walmart I've ever been to. The customer service desk was closed for the night at 8pm despite them saying it's open until 10 when you call. The staff said no one was trained for it and the managers won't open it. Train somebody for it and fire those managers. Absolutely terrible. Not to mention that they're constantly out of stock for EVERYTHING. The staff is horrible and could care less about their jobs. Terrible Walmart with terrible staff and terrible stock. read more

It is Walmart - what can I say! They have everything under the sun at pretty unbeatable prices. Unfortunately, most Walmarts get a bad reputation for the type of people that shop there and in the south especially, you shouldn't be going to Walmart too late unless you want a freak show experience. The bright side, this Walmart is not one of them! It is clean, never too busy, and the staff is pretty friendly. The location is great if you live and work in the DTC area. read more

Horrible service. Customer service is so slow. There were way too many people in line and the teller was incredibly slow. They don't roll back prices, they decrease the the wages so only stupid people qualify. read more

I'm not a huge Walmart fan but I haven't had any issues with this location. They have a small but pretty good selection of gluten free items. Great prices. I love their garden selection and in the winter they have a great holiday selection. I've purchased appliances from this location and no issues at all. Always plenty of parking. The lines are always long but that seems common for most Walmart's. read more

Completely out of stock and employees are useless. "Yeah it says here we have it in stock but I just don't know how to find it". Useless.

Do Not Use the order-online-to-pick-up option at this location. I got an email and text saying that my order was ready for pick up and when I got there it was not ready. They just can't keep up. It is now 5 hours later and it is still not ready for pick up. I went inside to shop for the stuff myself. I certainly hope they honor my request for a refund. It's a great idea, they just cant do it. read more

There service sucks I waited in the picture center for over 20 minutes and so many workers passed by me without asking if I needed anything when I clearly needed some disposables made. Now I'm gonna have to wait to get my pictures from my camera Bc I'm fed up with their service. read more

Wow... So I'm CURRENTLY SHOPPING right now, I asked 2 Store Associates where sheets for a bed and pillows were... Well the Security guy "not sure we those" then the lady Wenya standing in the Home section "excuse me, I'm trying to find sheets and pillows for a bed?" Wenya responds "sorry, I no understanding" (non English speaking Asian lady)... read more

I am not the biggest Wal*Mart fan. I do realize that in the midst of a horrendous recession it is always best to remain frugal and be prepared for whatever is coming round the bend. Now, in most Wal*Marts the place is busy, crowded, under stocked and under staffed. Between Commerce City, Highlands Ranch, Aurora, etc. I personally think this is the nicest of 'em all. It is not saying MUCH, but if you are looking to save some money, you don't have huge moral obstacles to shopping at WM, then this is the one to hit up. It could be much worse. read more

Today I went into Walmart to get my oil changed as I just told my friend what a great job this Walmart does. I could not have further from the truth. When I enrolled at the Walmart I saw two cars one in the bay with the hood up and 1 outside. normally someone greets me and takes my information however on this day I got out of my truck and walked up to the bay notice there's a gentleman there he asked me if I worked there I said no do you? This brought on an assortment of events of "well there should be somebody out there" but there never was. This went on for 30 plus minutes as I was asked multiple times what was the reason I'm there. I told them to get my oil changed and then I was told I need to go outside and wait for somebody to take my information I laughed and said I would if someone was out there and once again I was told there should be. (OMG, really) when I finally was let out of the doors because you have to be let out you can't just go out the guy asked me what I wanted I told him I would like an oil change how long and he told me he would have to check with the other guy which is now appeared and I could hear him say tell him over an hour. the cat came back to me and said it will be at least an hour I told him I didn't have that kind of time that's why I hate he drove to the express lane and Left. This was horrible horrible service I didn't even mention the guy that was supposed to be in charge of the oil change what's showing a guy wear some hunting stuff for us. I would mark this one down is ridiculous and unacceptable. Thank you . read more

This store customer service is horrible or what you should expect from Walmart. I bought a power wheel car for my daughter for xmas, 1st when I tried to call the store and see if they had it. I talked to Kim said I should just come in and check because she couldn't get a hold of anyone in the kids department and didn't know what else to do. When I got to the store I got the last one and the rep that helped said I should have called ahead of time. When I told her I did she said no one contacted her. So of course the item was a piece of junk or Walmart quality. When I decided to return it the customer service said the couldn't because it was too expensive ($150). When I called the bank to verify the transaction the could but that wasn't good enough for their "verification process". The bank said they could get me a copy of the receipt but it would take 30 days. Which would be passed there window to allow high dollar return window. Walmart...when your standards are low Walmart is the right place to go. The one thing that did impress me was just how bad an experience could be,so congrats? I guess if you are trying to be horrible and the butt of jokes you are succeeding or achieving your goal. read more

I needed to get an extra key made so I went to Walmart. I spoke to the auto center, and the man helping me, Ricardo, was absolutely wonderful. He made sure that he gave me the correct key size so I could pick out a customized key. He went through like 3 full sets of the key sizer things. Additionally, he told me what to do if the key ended up not working. I have gotten keys made at other Walmarts and been talked down to or just straight yelled at because I didn't know what key size I was getting. He was super kind to me the entire time and it was a really nice experience. I am also planning on calling the auto department manager to let him know how nice Ricardo was. read more

The rave reviews lived up to its reputation. Such a clean store and fully stocked. I used to stay away from Wal-Marts but this one has me sold. It's a few extra miles away from our place (5 vs. 3) and clearly worth the ride. read more

When I need to do my ever frequent Walmart runs, I come to this one after work because its less crowded and obnoxious than the one by my house. Since it seems to be a less traveled to Wally World due to its location, clearance and non clearance merchandise is plentiful. The best part: 2 self check out areas....the one on the west end by Mickey D's always has a line but the one on the east end is always nearly empty. Bonus! read more

Best Wal-Mart in Southern Denver Area. It's clean, shelves are always stocked and I can always find automotive and sporting items there. The auto center is fantastic. Great service last 2 times by Vince. Mounting and balance of new tires in short time for the best price in town. read more

Nancy is not suppose to be part of customer service team, she throws the ID on the table and I believe she should not be here and she was not welcomed read more

I know , Walmart is a love/hate relationship for some. Look, if you like to take your paycheck to Wholefoods weekly, be my guest. To pick up certain things, this is just more affordable. I like this location best. It's much further from my house, but it's clean, usually not crazy busy like some of the others and most people that work there are friendly and offer help without having to ask. I go to the one on Hampden as well as Parker sometimes, and I want to pull my hair out. So, for essentials this is my go to. Even around Christmas it was only half as bad as other stores. read more

What can I say...I've been to a lot of walmarts and this was mart was not crowded, all of the shelves were fully stocked (travel amenities such as toothpaste etc.) and there were no lines. read more

This Greenwood Village location is newer and more organized than some other locations. They have Mcdonalds, Autocenter, and a garden center.

I prefer this Wal-Mart over any other one within 20 miles of here. They seem to be able to keep the shelved stocked better than most. The check out lines seem a bit shorter here (or perhaps they are more willing to open extra ones when needed). The parking is not as challenging as other locations The bathrooms were rather clean. read more

The customer service at this location is the worst. Especially if you have to return something that you purchased online. Adam the supervisor at this location is an idiot and will not give full refunds. I would stay away from this Walmart. read more

Love it! No matter how close I may be to the locations on Yosemite and both ends of Parker Road, I will travel all the way up to this one off of Arapahoe and Havana. NO...they are Not all the same. :P read more

Going up in stars. Last two weekends Ive gone they've been staffed to handle the registers!! . Ill review again if consistent...but Thank you for listening!! read more

If you like to be treated like crap this is the place to be. Went here hoping to pick up a GoPro Hero 5 Black that was priced on their website 154. Long behold the moment I got to ring it up and it was priced at 260. I tried to match it but they refused and even gave the look "nope you ain't getting it". Parker is far better when it comes to customer services this location is far worst. read more

Don't come here if you want an oil change...people that make minimum wage don't show up for work and then it's a 2 hour oil change. And just sitting in the stall for an hour.SMDH read more

I purchase an iPhone online and have the pickup be at this location. I get an email stating it is ready for pickup. I go in to their new pickup tower and scan my barcode. Tells me they are processing my order. I ended up waiting 30 minutes and guess what? No phone. No associate to come on me. Ended up asking an associate for some guidance. That got me nowhere. Ended up leaving the store without my phone. Such a sad customer service experience! Hopefully I will get my phone tomorrow!!! read more

The guy who works at Auto center can't speak English and have worst costumer service,Just oil change took 3 hours

This store is a joke. Wayne (Manager) sucks and has the worst attitude. I had a problem with my self check out so he made me go to a regular line and wait. That cashier had the same problem with my order and Wayne couldn't be bothered. He made me wait another 15 minutes and sent someone else to help. He's totally worthless. read more