I have a lot of grievances with this Walmart, but the dog poop right inside the Home and Pharmacy entrance really takes the cake today. Impossible to try on clothes; they lock the dressing rooms, but rarely ever have a worker actually working the clothing section. And every time there IS a worker in the clothing section, they don't have a key. They'll tell you they called someone, and you'll stand there for 20 minutes until you inevitably give up. Not to mention the time I got signed up for a Walmart + subscription without my consent. I went to customer service, and she told me "yeah, there was a day where all self checkouts accidentally signed up everyone who used them." Then, she directed me to a supervisor who could help we with a refund, and said supervisor told me, and I quote, "WELL AINT NOBODY GO ON YOIR PHONE AND SIGN YOU UP." As if a worker didn't literally just admit to me that Walmart self checkouts scammed me. She then ignored me for 15 minutes so I left and went to file a chargeback with my bank. And when I went to file that chargeback, the bank told me they had someone come in that morning for the same exact reason. So they don't take any accountability. read more

Trash absolute trash If items elected, you can't find anybody to unlock them for you. And when you do you gotta wait and wait. Rude personnel. Terrible oil change service. I don't know why they renovated this walmart only to make the aisle smaller. Alll the money that the number one retailer in the united states makes hands down you would think they would extend a freaking building. read more

This Wal-Mart location is very familiar to me. They have improved a lot since I started shopping here four years ago. They have finally upgraded the self-service checkout registers, so I don't need attendat to help me every time I cash out. I noticed that several sections had been rearranged and looked nicer. This Wal-Mart carries pretty much everything that a person needs. Usually the staff is very helpful too. read more

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It's the worst Walmart I have ever shopped at, so I want to go into all the details, but if they would send out a survey, I would. I had to call myself at the sporting goods store on the phone. I just tried calling to order a specific item before driving there, and it sounded like a zoo while I waited for 10 minutes before hanging up. I had to call a person who worked next door to see if they even had the item, as they claimed. A total blunder, this place is a joke! Therefore, I drive to the one off of 411 just before entering Rome, Georgia. What a freaking zoo! Randy Surrett Cartersville resident read more

absolute worst service I have ever experienced in my life! was holding my three year old who was bare footed so I couldn't put her down. I needed a sound machine. that was it. I went straight to them. they were locked in a case. during the twenty minute span of waiting, I asked six workers for help, I went to electronics and then finally a worker took me to customer service but the lady at customer service said she couldn't get to it even though she was not with a customer. never even got the single thing I came for. absolutely pitiful! read more

Wanda had the worst customer service I've ever seen in my life she was super rude and when I told her she was rude she said i didnt think I was being rude overall wish I didn't go down her line read more

The worst experience ever! The WORST CUSTOMER SERVICE IN THE WORLD provided by your employee named ELDA. I am a loyal Walmart customer. The location I usually go to is in Cartersville, GA, because I live there. I usually go at night after work. Today, January 25, 2026, I had a terrible experience during the night shift before closing. After making my purchase, I paid at the self-checkout, and a Hispanic woman named ELDA approached me to check if I had paid for all the products. After checking, she confirmed that my payment was correct. When I proceeded with my second purchase, she stayed behind me, watching me in a harassing way, as if I were committing a crime. I politely asked her, "Please, could you move? I feel uncomfortable." She replied, "Do you have something to hide?" Her attitude was rude, offensive, and disrespectful. When I paid for my second purchase, I asked her, "Please, help me print the receipt," and she replied, "That's not my job." I asked her, "What is your job then? Isn't it to help customers?" She replied, "No, my job is to watch you." After that response, I felt truly bewildered and violated, since I hadn't done anything wrong. I went to customer service and filed a complaint. They told me they would escalate the complaint to the night shift supervisor and that I wasn't the only person to complain about ELDA's mistreatment of customers. Walmart should hire qualified, respectful, and friendly staff, as customers deserve fair, respectful, and kind treatment, not to feel attacked, questioned, and disrespected without reason. I have never had such an unpleasant experience at any Walmart, and I will switch to Kroger and Publix, even though their prices are higher, because their customer service is EXCELLENT. ELDA, please learn how to treat people. Thanks to you, Walmart lost a good customer today. read more

Made appointment for COVID booster shot... I get there and they tell me, no insurance so it will be $150! I laugh and leave.. go to Walgreens with no insurance and guess what.... It costs me ZERO.. That's right, it was FREE... read more

One of the best we have been to! Very organized Very big Workers are happy to direct you to what you are trying to find read more

Worst Walmart I have been to. Unfortunately, it's in my town. Need to spend more time on those who actually come into the store to shop. The curbside people get better service. read more

Management obviously doesn't care that their carts are scattered everywhere . And don't try to volunteer to bring them back . . Management gets bent out of shape of you do . read more

Walmart Supercenter - Their carts can be found on property not their own . Sometimes full of trash . It's disgusting . - Department Stores Near Me - Cartersville, Georgia

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Rug Gripper is great. Worked on my runner and small rug. I bought 2 rolls and it's fantastic

The self check outs by pharmacy is down to three working ones. There is always a problem with them working correctly. The staff that work the self check out is not very friendly. The grocery part do stay stocked and it's very easy to find what you are looking for. If you make jewelry they don't have a lot to choose from with beads. They closed down the tire shop which made no sense and such an inconvenience. read more

This was my first time ever in this Walmart. If I had to guess I bet I have been in at least 100 different Walmarts in the country. When I go on vacation like I did this weekend, we find a Walmart to shop at. The only thing that keeps this Walmart from 5 stars is that there are way to many outs in this store. There were some messy areas too that Walmart associates need to straighten up. The customer service was above average during our visit. It's located off I 75 at exit 290. Then drive not even 2 miles from Interstate to get to it. It's in a shopping center with several other stores. I saw one Chinese restaurant within walking distance from Walmart. read more

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OMG, the store is so messy and disorganized! The shelves are terrible! The store manager should be fired. Don't bother to ask an employee for help because they are clueless. I always drive 30 minutes to another Wal-Mart rather than to this one. It's embarrassing, especially when someone visits from I-75 who is passing through. read more

I really try NOT to have to go to this particular Walmart. Every visit I get that much more frustrated. I go in late yesterday evening to grab a few things and at 36 minutes before closing the clerk starts the count down for the store closing. Please stop. This puts people in panic mode making them stay longer! I was trying to get the rest of the items I needed quickly only to find every isle in the grocery section blocked by merchandise to be restocked on the shelves. And instead of workers trying to move the stock or help find what I needed, they're "busy" on their phones and when you go towards them like you're going to ask a question they suddenly get "busy" and turn away so you don't ask them anything or have earbuds in listening to whatever and actually have to remove the earbuds to hear a customer ask them something. #1 this is a safety issue within the store -having blocked isles and having to the entire distance of that side of the store before you can get through to exit. #2 at my job we don't allow music and earbuds just for the reasons mentioned above. It's distracting as well as a safety hazard. # 3 if you're already closing at 11pm instead of remaining open 24h as advertised. You have another 12 hours to restock the store before opening again. Nice materials then and NOT at closing time when patrons are trying to finish up. #4 don't rant and rave about people staying in the store when you have a total of 3-4 check out lines and 1 person monitoring those and have workers just standing there gawking when they could open a register. Every time I try to do online ordering to save me from having to go into the store, there are never any available appt slots. Yet when I get to the store every spot reserved for these pickups is completely empty EVERY DAY! EVERYTIME!!!!either cancel The pickup service and open parking spots or use the service! Geeez not that hard people. read more

Awesome Deals Great Shopping Experience - I don't find empty pallets of water or expired salad dressing at my Walmart!!

someone drunk out my sprite i wanted to drink the sprite but somone drunk out of it and it was easy to open

This walmart is strange. I see some strange looking people here. There was a person digging thru the dvd bargain bin and drool was pouring out of their mouth. Young healthy looking people using the little mechanical shopping cart thing that you drive (because they were too lazy to walk?). Maybe this is every walmart. The employees seem nice enough but why is there only 2 or 3 registers open with long ass lines? I think they are eventually gonna get rid of the cashiers because it looks like they want us to use the self checkout. Update: 10/4/17 It looks like they finally finished the remodel. But they basically just moved some shelves around and now people are wandering around looking for stuff. read more

So often when you read reviews you will find gripes and complaints abound. While I have a few "corrections" I would suggest to this store, as a new resident in Cartersville, I would say overall this is a nice store. Located at the end of a Shopping center, this is a large Supercenter. First a little about me. I am a full time wheelchair user. I drive and do most things on my own. For heavier things I need a little assistance and that was the case today. I approached the Customer Service Center and of course forgetting this was three days before Christmas, there was a line. The personnel at the counter never faltered in the way they treated customers in the line, even though I know they get frustrated this time of year. I advised the lady of my situation, needing to return a shelf. She immediately found me someone to go to the car and retrieve the shelf for me. She inspected and returned the broken item and gave me a gift card for the cost of the item as I had to make additional purchases in the store. I went to the home dept and got a new shelf and an additional two large items located. I mentioned to an employee that I wanted to make that purchase and she went and got a cart and followed me to the department. She loaded the items and accompanied me to the registers where she got a cashier to check me out without waiting in line and took the three heavier items to my car. Once they were loaded I went back in and did my regular shopping. As a handicapped individual, its very appreciative to receive this sort of service. Now for the one drawback to this location. While I fully understand the substantial cost savings that "self check" registers provide for a company, there is no need to have 20 of these and 2 live cashiers during the busiest portion of the day. If the customer is going to do the job of the cashier perhaps there should be a discount, since we are checking and bagging the goods we are purchasing. Just something to think about Wal-Mart. read more

Do not go here unless it's absolutely necessary. Almost all the employees have poor attitudes and will act rude if you even look at them and smile and say hello,let alone ask for help. read more

Cartersville Wally World has really let itself go. Maybe it's the Halloween hecticness, but the shelves are in disarray. Products are kind of everywhere. The parking lot has a good bit of trash in it too. read more

Got about 80 dollars worth of groceries. Halfway through checking out the registers went down. I was at self check out because this is Cartersville walmart.. they only have 2 check out lines open... because that's how they operate.. crappy.. anyway when the registers went down all the idiots that work there scattered and disappeared leaving one old fella there to apologize for the manager's incompetence. Absolutely pitiful. Worst walmart in the world. It wouldn't be so bad if they got rid of the employees that suck. (The jerks).. and hire some people that actually have a personality. The five foot rule doesn't exist at this location. If you need something where they are working.. you literally have to go through them because they will not move. read more

Parked next to the door and no one brought me a cart. Will not return. As a left handed straight white male, this was very disrespectful. My grandmother, who has a gluten allergy, would have given the manager an ear full. read more

It was cool. A typical Walmart but it was pretty clean. Wasn't busy. Some ppl had the mask on and others didn't so we had to stay clear. Anyway we got what we needed and go out. read more

Honestly I come to look at all the people here. Look I know I'm not the best looking one by far, but come on. Freaks really do come out at night at this one. Just when you thought day time was scary there are a lot of people who should be walking instead of using the power chairs. NOPE! Only the the over weight and the healthy people ride them. The one's who actually need them have to suffer. The staff is nice tho so they have that going for them read more

Its WalMart....found what I was looking for. Aside - younger female worker asks if she can help - Nope, found what I need - then asks me to give them an excellant rating (please look on the back of your receipt)....guess fishing for good reviews is what they're looking for. I guess if a clerk asks if they can help that means they are exceeding their job duties?? read more

I do everything possible not to come to this Walmart. 630 at night & theres 1 person in customer service & 1 in the money center. Not sure if there's a hiring freeze, too many called in, or what but this is all the time. The wait time to check out is always extremely long & although they're remodeling im not sure if that will help. Take a trip to Walmart Cobb pkwy & model after those stores. They run perfectly! read more

I took my car in for an oil change and the doors were left open and window rolled down overnight. The manager did nothing to resolve the problem except assure me it won't happen again. read more

This Walmart is just like the want in New York City. It has everything you can ask for. I always come to this one when I am home visiting my family from North Georgia. Walmart U.S. is the company's largest division, accounting for $258 billion (equivalent to $280 billion in 2016), or 63.8 percent of total sales, for fiscal 2010.[8] It consists of three retail formats that have become commonplace in the United States: Supercenters, Discount Stores, and Neighborhood Markets. The retail department stores sell a variety of mostly non-grocery products, though emphasis has now shifted towards supercenters, which include more groceries. This division also includes Walmart's online site, walmart.com. As of November 30, 2015, there are a total of 4,655 Walmart U.S. stores The president and CEO of Walmart U.S. is Greg Foran.[68] The exterior of a Walmart Supercenter in Bellingham, Washington. A Walmart Discount Store in Laredo, Texas featuring the former logo. Walmart Supercenter[edit] A remodeled Walmart Supercenter in Miami, Florida. Walmart Supercenters, branded as simply "Walmart", are hypermarkets with size varying from 69,000 to 261,000 square feet (6,410.3 to 24,247.7 m2), with an average of about 182,000 square feet (16,908.4 m2).[8] These stock everything a Walmart discount store does, but also include a full-service supermarket, including meat and poultry, baked goods, delicatessen, frozen foods, dairy products, garden produce, and fresh seafood. Many Walmart Supercenters also have a garden center, pet shop, pharmacy, Tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, and numerous alcove shops, such as cellular phone stores, hair and nail salons, video rental stores, local bank branches (newer locations have Woodforest National Bank branches), and fast food outlets, usually Subway but sometimes Dunkin Donuts, McDonald's, Wendy's, Checker's, Burger King, or Blimpie. Many often featured McDonald's stores, but in 2007, Walmart announced it would stop opening McDonald's restaurants at most of their newer stores. Most locations that opened up after the announcement had Subway as their restaurant. Some McDonald's inside the stores were even replaced with Subway.[69] However, it was announced in November 2015 that beginning in January, all in-store outlets will be converted exclusively to Corner Bakery Café and the transition will be completed sometime by August 2016. Some also sell gasoline distributed by Murphy Oil Corporation (whose Walmart stations are branded as "Murphy USA"), Sunoco, Inc. ("Optima"), or Tesoro Corporation ("Mirastar").[70] The first Supercenter opened in 1988, in Washington, Missouri. A similar concept, Hypermart USA, had opened in Garland, Texas a year earlier. All Hypermart USA stores were later closed or converted into Supercenters. As of November 2015, there were 3,466 Walmart Supercenters in the United States.[71] The largest Supercenter in the United States, covering 260,000 square feet (24,154.8 m2) and two floors, is located in Crossgates Commons in Albany, New York.[72] The "Supercenter" portion of the name has since been phased out, simply referring to these stores as "Walmart", since the company introduced the new Walmart logo in 2008. The Supercentre name is still used in Canada with the opening their 100th store in Canada in 2010[73] with some of them former Sam's Club locations. Walmart Discount Stores[edit] Walmart Discount Stores, also branded as simply "Walmart", are discount department stores with sizes varying from 29,000 to 224,000 square feet (2,694.2 to 20,810.3 m2), with the average store covering about 106,000 square feet (9,847.7 m2).[8] They carry general merchandise and a selection of groceries. Many of these stores also feature a garden center, pharmacy, tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, a bank branch, a cell phone store and a fast food outlet, usually Subway or McDonald's or Burger King. Some also have gasoline stations.[70] In 1990, Walmart opened its first Bud's Discount City location in Bentonville. Bud's operated as a closeout store, much like Big Lots. Many locations were opened to fulfill leases in shopping centers as Walmart stores left and moved into newly built Supercenters. All of the Bud's Discount City stores closed or converted into Walmart Discount Stores by 1997.[20][74] As of November 2015, there were 449 Walmart discount stores in the United States.[71] In 2006, the busiest in the world was the one in Rapid City, South Dakota. Walmart Neighborhood Market[edit] Main article: Walmart Neighborhood Market Walmart Neighborhood Market in Houston, Texas Walmart Neighborhood Market is a chain of grocery stores that average about 38,000 square feet (3,500 m2). read more

Favorite place, employees are helpful. Products are neat , this makes shopping experience easier. Great job!

very rude God forbid you need help at the self express check outs and don't try to return anything you may not have liked at Christmas chances are you wont be able to not even for store credit the managers are dismissive and short with people and the staff acts like it is a burden when they have to direct you to where something is . read more

I'd give these assholes zero stars of I could. Driving down from central Kentucky to surprise our daughter and granddaughter for Christmas at Robins AFB. We checked the listed closing times to make sure we timed it just right so we could buy a Christmas ham, along with everything that goes with it, and didn't have the meat in the car for too long. They showed closing time as 6:00PM, but when we arrived at 5:30, a half hour before that, they had someone outside each door keeping anyone else from entering. No Christmas meal this year. If you're going to post your closing time on the internet, you need to allow people to enter the store up until that time. I'll definitely be doing less business with Walmart from now on. If I can find what I need somewhere else, even online, I'll get it there. read more

2 hours + and still waiting for my oil change.The employee told me I was third in line and it would be 1 hour. 2 hrs and half later. Still waiting! Learned my lesson. Never again walmart! Never again! read more