I went in on July 3rd to buy a small safe and a pitcher. I was asking the young lady to price a couple pitchers for me. This kid, or should I say young man approached me in front of her and tells me to stop putting stuff down that I'm not gonna purchase. Mind you I am wearing a booty on my left foot because I have a broken ankle. I had no cart, so I put my items down next to me on the shelf while the girl with checking the prices for me. I explain to this person that those are the items I intend to purchase but I can't carry them because they're heavy. Instead of offering me a cart like a decent human being Would've, he walked away. He proceeds to return a couple of moments later and try to grab my stuff off the shelf, but again I told him I was purchasing them, and couldn't carry them cause the box was heavy. I actually had to take it from him because he was walking away with my stuff. After the girl is done pricing, I make my choice of pitcher I want, grab my stuff and proceed to walk away and as I do so, I told him as you can see these things were not left for you to put away. I am actually purchasing them. He starts following me and arguing with me. It was all caught on video. He proceeds to wish me a nice day. of course, instead of walking away, he continues to verbally harassed me, so I gave him back some of what he gave me and he comes toward me to challenge me. I told him that I'm a customer, and he should treat customers with better professionalism and he comes charging toward me again, and all the while he kept saying "no matter what happens here, I will always have my job" He repeated this multiple times. In the meantime, customers are gathering around to watch the circus clown repeatedly argue with me. Every time I would answer him back because he was being really rude and I'm not want to put up with that, he would come toward me in a very aggressive manner. A couple of the customers noticed, and said some thing. one of them even approached me and said she witnessed the whole thing and said "You did nothing wrong, for him to treat you that way" and she gave me her telephone number. It was the first and the worst experience I've ever had in Walmart and I have been shopping at Walmart for almost 20 yrs. Thankfully not this particular one. In all honesty, the place is a shit show. The customer service sucks and the people are rude. No one seems to want to help. The manager came over and it looked like I was bothering her. She never offered me an apology. She never asked for my name and telephone number, and when I asked her which Walmart, this was, she told me "you should know this already, you're in Providence" i'm embarrassed to call this my neighborhood Walmart!!! I have tried to call several times no one ever picks up. The kid, (whose name begins with an H) had absolutely no regard or respect for customers. I don't know, maybe he was pissed off that he had to work that day?? Or, he may have little man syndrome?? Who knows? But his appearance was completely unprofessional, with grown out dreads and pants hanging low. Walmart needs to dramatically improve their efforts as to who they employ to represent them. To charge toward a woman with that much aggression and still have a job, is unbeknownst to me. If I had been with my husband, he would've never pulled that on me. I was a woman, I could barely walk, which I'm sure is on the video and I have no Cart. Instead of being a jerk to me, he could've offered me help. But it was obvious he hasn't been trained. I give this particular Walmart less than one star.
Signed, One unhappy Latina read more