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    Walmart Pharmacy

    2.8 (4 reviews)
    Closed 9:00 am - 8:00 pm

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    Ask the Community - Walmart Pharmacy

    CVS Pharmacy

    CVS Pharmacy

    (7 reviews)

    I haven't been in this branch that many times, but I will say that it is always SUPER busy in the…read morepharmacy. That said, they seem to have good attitudes and take the time to help. I'd give it more stars, but I got a vaccine the other day, on a Thursday, and my arm was sore until Tuesday the following week. The vaccine giver just jammed it into the front of my shoulder. May be it's time to review vaccine delivery protocols with the staff. The store is a newer, larger CVS so it seems to have a good selection of product and it's near a lot of other stores.

    It's been a crazy, hectic day and I'm exhausted but it wouldn't be right not to take the time to…read morewrite a quick review to recognize the outstanding and exceptional customer service I received today from Derek, the Pharmacy manager at CVS on Storey Ave in Newburyport, MA. There was a pretty big mixup today with my insurance that was not only going to be an inconvenience for me but also was going to be a huge source of anxiety for me as well with a new medication. I have picked up other prescriptions before, either for myself or family members when Derek has been working and he always is so pleasant and accommodating. I have noticed the way he interacts with customers because it is not ordinary-he is usually smiling and making a well-above average effort to fill prescriptions, answer patient questions and provide suggestions. That pharmacy location is always insanely busy-it is ridiculous, in fact....and I am there frequently and I have never seen him not hustling to get everyone taken care of and doing it with a smile. In this post-Covid, crazy world where most people don't even make eye contact any more he is a diamond in the rough. I am not sure why there are not more good reviews for this location, because I know for a fact that there are plenty of people (some who I know and others whom I don't but have been side by side with) at that store that receive the same great service I am describing. Hopefully more people will take time out of their day to give credit where it is due too! Thank you Derek!

    CVS Pharmacy

    CVS Pharmacy

    (27 reviews)

    $$

    The pharmacy is terrible. I am most likely going to move my prescriptions to Walmart…read more Here is an example of the stellar customer service. I am always prescribed pain meds every 30 days. Oxyconton- It is never in stock and when I questioned why I was told it is backorder how ever it almost always is available the next day. If it is truly backorder rather than out of stock why is available the next day? This is only one of a myriad of issues I have with this pharmacy. At times the staff are unpleasant, particularly the pharmcists.

    Absolutely terrible support from the pharmacy assistant. I called three times and left messages…read morerequesting a call back. No response and no apology for non responsiveness. I explained that my doctor has been trying (also 3 times) to speak with them and needed some additional information about my usage. My doctor says they are about to give up on this. I called and when I got through, the pharmacy assistant said that I am wrong and this is not possible and that i need to have my doctor call again. At no time did they offer to call my doctor. I have been running around in circles with this pharmacy for a week now and have not received my medication. I am pulling all of my prescriptions out of this pharmacy. The pharmacy assistant said GOOD. You go do that!!! Wow.. Very unprofessional and not customer driven at all. UPDATE--- I took my prescriptions to another pharmacy and received my prescriptions right way / same day.

    Walmart Pharmacy - pharmacy - Updated May 2026

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