5-star rating must be given to Newburyport's Soak & Shoreline who is a shining example of a local…read morestore that knows how to curate happy returning clientele. Shawna greeted me as soon as I entered the store and proceeded to tell me about sales and their inventory room out back. When I explained what gift I was looking for she showed me a few items and then offered an idea which was something I hadn't thought about before. Finding just the right size and color took a bit of time-- who knew lux cotton could be so so elegant! Shawna stuck with me and offered opinions and recommendations. Finally- ended up with a unique and very special gift. Thank you Shawna!

I just finished my visit of soak, I have to say it was quite pleasant. While the door wouldn't…read moreclose everything else seemed functioning, even the employees. Didn't buy anything but the soap did appear to be soapy. #obamacare #suzz

Extremely unprofessional office staff. They first told me flat out when I called that they didn't…read moretake my insurance. I called my insurance and yes they were on the list to take it. Called them out on it and they booked me an appointment. When I got there they said they didn't take my secondary insurance and wouldn't give me the time of day. No other options such as self pay etc. so I decided to book elsewhere. Receptionist lacked any personality at all and seemed bothered by me even being there. Would not recommend going there. Stay away.

Charge for pulling a tooth $1,007.00, outrageous! Dr. was there for about 15 minutes. Very…read moreupsetting.

Absolutely loved this eco friendly shop! Lots of great finds here. Staff was also very nice!read more

Wow! Maybe the first sustainable shop I've seen in New England thus far, amazing…read more This store is sustainable and eco friendly home goods based in downtown Newburyport. You'll want to walk out of the store with everything you see from baskets to dish towels to refillable shampoo/cleaning products and all the local home-made goods you can imagine. The mother daughter owners are AWESOME and I'm so lucky to have known them from their other local endeavors, previously Goose Chase Baking and Souffles Coffee / Kitchen shop. Their taste is exquisite and they promise to source their goods from eco friendly companies. A great place to feel a little bit better about shopping for cute things and making a better impact on the environment. Bring in your own containers and fill up your cleaning suppies, beauty supplies and bathroom essentials! Hooray. This comment may not do the place enough justice for how cute it is, but just check The Boston Globe or Northshore mag to see more details. Better yet, stop in for yourself!!!!

Hands down the most professional and knowledgeable group of people. I started with them in 2020 at…read moretheir previous location which is super cute. Now, three years later they have moved into a legit SPA! This place is so nice I felt like I was in a high end Miami resort. Start to finish I was dazzled by the upgrade I could not stop ogling! I will never stray from RN Esthetics. My face is my billboard and it's beautiful because of the staff at RN! I love it here and the new location is a majorly cool bonus!

It has taken me some time to write my review. I am still getting over the shock and the…read moreembarrassment of being the victim of blatant discrimination. This facility in Newburyport apparently does not like men and one nurse there- Erin Froio seems to make it her duty to deny services to those particular men that she does not like. I sadly ended up on that list. To add insult to injury Erin also lied about the cost of my suggested treatments... she wrote the price down on a piece of paper and then in her belated treatment email (which I had to ask for twice) she changed the cost of the treatments. The initial $325 per 30 minutes.. was now $400 per 30 minutes!. I was "all in" in spite of Erins coolness towards me- to have some skin tags and some benign lesions removed from my neck area. I had also just seen a VA dermatologist however they consider this cosmetic and they will not treat them ... ie remove them. Many dermatologists in the community will not do these procedures because insurances do not cover the costs. This is precisely why companies like RN Esthetics are common and they are busy!!! Erin knows this too! I prudently booked the "skin tag neck area removal" ( Thermoclear) appointment and booked a full hour so that the RN who specializes in this treatment would have ample time to get them all!!! I was told by Erin that the nurse was excellent and that she uses a laser on the bumps that dries them out. I was excited and eager to finally have these barnacles removed. The cost quoted was $325 per 30 minutes..... so $650 total but they would deduct the $275 which I initially paid for my initial intake and assessment appointment with the nurse Erin Froio. I was ready to pay the new cost of $375 and I felt this was reasonable. I also sent Erin an email and pointed out the discrepancy in the treatment costs... she never responded. On the day of my treatment I was so excited and eager to finally get this done. To greet the summer with these bumps gone! It was embarrassing to share this less than pretty part of my body with these folks but thats life and we all have those areas that we want to improve. My appointment was at 5 pm in Newburyport for the skin tags removal. A little after noon time on the same day 7/8/2026 a soft spoken woman called me (NOT ERIN! ) from the Newburyport clinic. She informed me that my appointment was cancelled and that I needed to go see a dermatologist... that they were not going to do my treatment. I was upset as anyone would be! As a RN myself (35 plus years!) and a senior and a disabled veteran who served my country honorably- I am still disgusted by this entire ordeal. RN Esthetics pretends to be a caring business who wants to help in the community but this is not the case. Do NOT trust them... especially Erin Froio -she is disingenuous and her assessment skills are pitiful. She did not even take the time... with a light source and a magnifier to really assess the areas that I had concerns about.... something every nurse should do !! The blinds were down in their exam room! Crazy! Dont waste your time and money.... STAY CLEAR OF RN PATHETICS!! DO NOT BOOK WITH ERIN FROIO... YOU WILL REGRET IT. MEN... STAY AWAY... THEY DONT WANT US THERE!! LASTLY... ERIN NEEDS TO GO BACK TO WORKING WITH THE CADAVERS ( she is cadaver certified)..... God knows she is not good with the living!! I intend to let every agency know about this fiasco.... including the Dept of Veteran Affairs.. the better business bureau and the Massachusetts RN board as well. RN PATHETICS MESSED WITH THE WRONG VETERAN! There are many great companies out there.... RN PATHETICS is not one of them!! Lastly, I complained and shared my story with their customer care... they said a manager would be calling me that day.... that has DID NOT happen!. So much for caring about customers ! The best part of RN Pathetics was Kelsie and of course discovering before they got their hands on me that this company is NOT a good one. I am so thankful they showed their true colors before they had me in their clutches!!! BUYER BEWARE!!

Arianna did an amazing Erbium laser treatment last year, and I plan to do these yearly because the…read moreresults are amazing! I drive from an hour away just to get it done. I only wish that I lived closer, but it's worth it!

I had one of the worst and most disrespectful customer service experiences here. I purchased a…read moreGroupon for two IPL facials. While the technician was exceptional and professional during both visits, the front desk staff made the experience frustrating and unpleasant. During my second visit, the woman at the front desk claimed she couldn't find my Groupon number, even though it had already been redeemed during my first appointment. She treated me as though I was attempting to get a free service, which was both humiliating and upsetting. After jumping through hoops for 10 minutes to prove my case, I was finally able to proceed with my appointment. Again, the technician was wonderful and even apologized for the inconvenience during my session. Before I left, the woman at the front desk also apologized and promised to follow up with an email offering a special deal for continued services. That email never came. When I followed up by email and phone, Gabriela, another staff member, was dismissive and argumentative. She focused on irrelevant details about the Groupon being expired and incorrectly claimed I was a no-show for an appointment on 11/13/24--when I had, in fact, been there and received services. When I calmly requested to speak with a manager, Gabriela began yelling at me over the phone. Despite saying "excuse me" several times, the shouting continued. Her behavior was shocking, unprofessional, and completely unacceptable. This business seems unable to keep accurate records and has no regard for how they treat their customers. If you value professionalism and respect, avoid this place at all costs.

Dr. Sasmor! Shes and Angel. Shes also has the Best Personality ever. Makes you feel comfortable…read moreand just a Down to Earth lovely Women! Too bad because you see----- there are only 5 stars here. But she deserves 10 STARS

Sadly the Botox lasted only one month and when originally given, areas were missed and I had to pay…read morean additional $90 to have it corrected. Everyone there is very nice but very disappointed in the outcome. I am not a rookie so I know the treatment was not done correctly and they were trying to skimp on the amounts injected as is wore off so quickly. Bad move, not a way to bring in a repeat customer.