IF you valiantly try to reach human contact at CVS you will be sorely disappointed. IF the stars…read moreall align and you miraculously speak to a live human being, you might be ok. If you bravely go into the store you will be checked in and out by machines. God speed, friends! Good luck!!!!

The pharmacist went above and beyond by helping us understand what we needed for our newly…read morediagnosed fathers type 2 diabetes. She called the doctor, confirmed the meds and prescription , even the ones that were missing from his medication list and even hand wrote some notes for him on what the doctor said. She also helped us to save a little money with store brand items as opposed to others we had picked up. She was amazing! - It was the Windham NH location. I believe her name was Diana, per the clerk I called at the store today. She is truly an asset to the store !

Was at the pharmacy window no one came Rang call button still no one came to window. There was…read moresomeone in the pharmacy who kept looking up but still no one acknowledge our car. Terrible customer service!!!

I think people don't realize that the pharmacy can't help if 20 people show up at once to pick up…read moretheir meds! I normally deal with an older lady and she's great cvs pharmacy workers are human it's okay that if they get overwhelmed you can't get mad at long lines they can't help that! Plus with rite aid closing they got all the extra people now as well! The up front ladies are the best always take the time out to help my elderly mom!

I've been on hold with the pharmacy now for 53:25 minutes. This is my second call today to get my…read moreprescription filled. I was told first call my Dr needed to place another order. I did that. Then I got a message on their useless app saying there was an insurance problem. I don't have insurance and I've told them this several times before. They are also rude when they finally answer the call. I left months ago and went to Rite Aid and never had this problem but Rite Aid went under and guess who got all their patients? Yup so back in their circus. Last month my prescription was 5 days late and was told first come first serve. The app is useless because my medication is a controlled substance. And people wonder why some folks turn to the street for their medication. I wouldn't do that but I certainly understand why some do.

Pharmacy takes forever to answer the phone. Was on hold for 45 mins on 12/9 and finally had to…read moredrive to the store only to have them tell my my prescription would not be available until 12/10. On 12/10 I waited for 52 mins on hold late in the afternoon and was told again my prescription was not available (on order). I had to call Walgreens in Pelham - in literally 3 mins they were able to find my prescription and said to come pick it up in 2 hours. Run from the Londonderry pharmacy - they are inept and rude.

The store's pharmacist Rebecca is incredibly kind and helpful. I appreciate that Rite Aid…read moreparticipates in contraceptive consultation services.

Friendly retail clerks, friendly and knowledgeable pharm techs, love the points program which gives…read morean everyday discount.

This place is full is not very helpful staff members in the store part of the building. Lots and…read morelots of open floor that could be used to provide customers with more products. The biggest concern is the HIPPA violation from the drive thru where you can clearly see the screens for a person being checked out inside the store at the Pharmacy.

This used to be Brook's Pharmacy. It's now a Rite Aid. It's…read morea pretty good place. I come here and to the other identical Rite Aid (formally Brook's) on Main St less than a mile away. Its never crowded here. I can always find someone to help me when I need it. The photo processing is also good here. I am partial to Brook's and now Rite as it is a French Quebec owned cooperation. It Quebec it's called "Jean Coutu". Je me souviens!!

Good and prompt service. Low prices. Easy to get and vaccinations. Professional advice from…read morepharmacist. Texts when medications are ready.

I bought 2 sweaters and returned for a larger size. When I looked at my bank statement on the…read morefollowing day, I saw a deduction of $14.95 for services. I called walmart for 3 days to find out what services was I charged for and no one answered the phone even though Iit rang for about 5mins at a time. Someone next to the H.R office kept hanging up without saying as much as a hello.

This review is for the CVS Minute Clinic. Recently went…read morethere for a Travel Clinic consultation and vaccines. 6-stars for the nurse we met. Sooooooo professional and attentive. 0-star for the scheduling / appointmens... The system allows users to double-book a given timeslot! So, two people at 10:00, two people at 10:15, etc.... The nurse ends up finishing work at 8:00 instead of 6:00 to clear the backlogs! This is frustrating for everyone.... customers and employees.... This is not how a health clinic should run. Will I go back? Maybe. Good idea on paper --- cheaper alternative to seeing your PCP. But be prepared to wait a long long time......

The pharmacy staff is friendly and always helpful. Prescriptions are ready on time. The customer…read moreservice at the front desk is also excellent .

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

Delivery being waited on in the store. A little pricey but they always have what I need in stock.read more

Today I took my 90 year old mother for a flu shot to Rite aid on Main st. Salem NH. She had a 10:40…read moreappt. We got there at 10:30. As we arrived we checked in with an employee that seemed to be annoyed that we were bothering her. She told us to have a seat. As we were waiting the gentleman before us got up and asked if it was going to be much longer, obviously they had been there a while. There were 2 employees, the store was empty. The man who I assume was a pharmacist was on the phone, for awhile. Another man came in and I assume he was another pharmacist that worked there. We waited and waited as they talked. Finally at 11 I went to the counter and said my mother had been waiting over 20 minutes for a flu shot and asked how much longer, they said they're working on it. After that they finally brought her it for a 10 sec. Flu shot. Again I tell you there was nobody in the store. The pharmacist and the other employee could have cared less if you were there and waiting. I will never return to another Rite aid. They should all be shut down and fired. Just an awful place. I wouldn't even give them 1 star.

I was very excited to see Tyngsboro Family Pharmacy open up because prior to that, in order to fill…read morea prescription, I either had to go to Nashua or Chelmsford and it just wasn't convenient for me. I needed to fill a prescription over the summer and I figured I'd give TFP a try. Wow - they were amazing! I walked and in and immediately was taken care of. They even asked how I was feeling in relation to the meds I was picking up and took the time to explain everything I needed to know about the prescription. Everyone was so down to earth and friendly and made me feel at ease. That experience was only the tip of the awesomeness iceberg. I went in there to buy a pharmacy product and was kind of frazzled and in a panic so I just grabbed it, paid for it and left. Turns out I didn't need both of the items I bought so I went back a week later to return one of them. The owner recognized me and told me that she realized she had accidentally overpriced one of the items I bought and didn't notice it until I made the purchase - so right then and there she handed me $3 cash. WHAT? That would never in a million years happen at one of the huge pharmacy stores. The grand finale - a couple weeks after getting my prescription there, I got a hand written thank you note from the owner for bringing my business there. You just scored a customer for life!

You guys are the best of the best!!! Nothing but great things to say about Tyngsboro Family…read morePharmacy. Overly an abundantly, kind, understanding, professional, and very different from the average other Pharmacy's! Need a positive change in your Pharmacy needs? I highly recommend Tyngsboro Family Pharmacy & Pepperell Family Pharmacy!