Was at the pharmacy window no one came Rang call button still no one came to window. There was…read moresomeone in the pharmacy who kept looking up but still no one acknowledge our car. Terrible customer service!!!

I think people don't realize that the pharmacy can't help if 20 people show up at once to pick up…read moretheir meds! I normally deal with an older lady and she's great cvs pharmacy workers are human it's okay that if they get overwhelmed you can't get mad at long lines they can't help that! Plus with rite aid closing they got all the extra people now as well! The up front ladies are the best always take the time out to help my elderly mom!

I've been on hold with the pharmacy now for 53:25 minutes. This is my second call today to get my…read moreprescription filled. I was told first call my Dr needed to place another order. I did that. Then I got a message on their useless app saying there was an insurance problem. I don't have insurance and I've told them this several times before. They are also rude when they finally answer the call. I left months ago and went to Rite Aid and never had this problem but Rite Aid went under and guess who got all their patients? Yup so back in their circus. Last month my prescription was 5 days late and was told first come first serve. The app is useless because my medication is a controlled substance. And people wonder why some folks turn to the street for their medication. I wouldn't do that but I certainly understand why some do.

Pharmacy takes forever to answer the phone. Was on hold for 45 mins on 12/9 and finally had to…read moredrive to the store only to have them tell my my prescription would not be available until 12/10. On 12/10 I waited for 52 mins on hold late in the afternoon and was told again my prescription was not available (on order). I had to call Walgreens in Pelham - in literally 3 mins they were able to find my prescription and said to come pick it up in 2 hours. Run from the Londonderry pharmacy - they are inept and rude.

I was very excited to see Tyngsboro Family Pharmacy open up because prior to that, in order to fill…read morea prescription, I either had to go to Nashua or Chelmsford and it just wasn't convenient for me. I needed to fill a prescription over the summer and I figured I'd give TFP a try. Wow - they were amazing! I walked and in and immediately was taken care of. They even asked how I was feeling in relation to the meds I was picking up and took the time to explain everything I needed to know about the prescription. Everyone was so down to earth and friendly and made me feel at ease. That experience was only the tip of the awesomeness iceberg. I went in there to buy a pharmacy product and was kind of frazzled and in a panic so I just grabbed it, paid for it and left. Turns out I didn't need both of the items I bought so I went back a week later to return one of them. The owner recognized me and told me that she realized she had accidentally overpriced one of the items I bought and didn't notice it until I made the purchase - so right then and there she handed me $3 cash. WHAT? That would never in a million years happen at one of the huge pharmacy stores. The grand finale - a couple weeks after getting my prescription there, I got a hand written thank you note from the owner for bringing my business there. You just scored a customer for life!

You guys are the best of the best!!! Nothing but great things to say about Tyngsboro Family…read morePharmacy. Overly an abundantly, kind, understanding, professional, and very different from the average other Pharmacy's! Need a positive change in your Pharmacy needs? I highly recommend Tyngsboro Family Pharmacy & Pepperell Family Pharmacy!

I say, This may very…read morewell be, without a doubt, THE single most depressing Walmart I have ever visited. Store is unorganized, dirty, cardboard boxes everywhere, tracts of unused space, and every employee either did not speak English or had a tenuous grasp thereof. Needless to say, avoid this one. Poor form, not very sporting

The store has no employees. I went there this AM to buy just a few things. There were about 100…read morepeople in line for the self checkout. They finally opened one staffed checkout but there were about 50 people in line. Two of the other customers were really rude to me and seemed to assume I was trying to get some sort of priivilege to pay for my 5 items. I would have had to wait for 40 minutes to pay. I left my cart and will never go back.

Unbelievable rude and belligerent pharmacists. Asked a simple question regarding an issue with my…read moreRx, pharmacist says "she's done," puts me on hold only to get berated by a different pharmacist. I work with the public myself, and would absolutely never speak to someone how they spoke to me. Shameful and unhelpful. Steer clear for sure.

Worst pharmacy in all of the state . They tell you your meds weren't called in when they were …read more Then I've counted my meds when received only to find im 8 or 9 pills short . When you put a bad review on there site they have it removed . Totally corrupt pharmacy that has constant complaints . Don't go to this pharmacy!!!

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

Delivery being waited on in the store. A little pricey but they always have what I need in stock.read more

Today I took my 90 year old mother for a flu shot to Rite aid on Main st. Salem NH. She had a 10:40…read moreappt. We got there at 10:30. As we arrived we checked in with an employee that seemed to be annoyed that we were bothering her. She told us to have a seat. As we were waiting the gentleman before us got up and asked if it was going to be much longer, obviously they had been there a while. There were 2 employees, the store was empty. The man who I assume was a pharmacist was on the phone, for awhile. Another man came in and I assume he was another pharmacist that worked there. We waited and waited as they talked. Finally at 11 I went to the counter and said my mother had been waiting over 20 minutes for a flu shot and asked how much longer, they said they're working on it. After that they finally brought her it for a 10 sec. Flu shot. Again I tell you there was nobody in the store. The pharmacist and the other employee could have cared less if you were there and waiting. I will never return to another Rite aid. They should all be shut down and fired. Just an awful place. I wouldn't even give them 1 star.

The store itself is good -- the selection and prices are quite satisfactory -- but the customer…read moreservice is simply terrible. Cashiers overcharge customers, and when you point out a mistake, instead of an apology you are sent elsewhere to deal with it. Supervisors behave rudely and dismissively, making customers feel unwelcome. It is very disappointing that such a good store has such poor and unprofessional service. I paid for 19 items but received only 18 and was forced to waste my time, nerves, and mood trying to figure out why I was overcharged, while facing rude and unacceptable treatment from the staff.The cashier voided Tetra Food and immediately scanned it again, leaving two units charged while only one was physically present. There is no logical reason for re-scanning the item after voiding it!!! When my money was refunded, already on my way out of the store, I approached the cashier again and showed the receipt as proof that a mistake had indeed been made. I calmly explained that this is not the correct way to work, especially considering that earlier she insisted everything was fine and that there was no mistake. After the supervisor heard our conversation, she rudely interrupted it, cutting me off, and in a raised tone began saying "have a good day" while pointing toward the entrance door. This is what top-level service and customer care look like! Unfortunately, in order to get their money back for an incorrect charge, customers have to experience the full "pleasure" of this kind of service. Only at the service center did a kind woman treat me with understanding. She re-counted the items with me from the beginning and processed them again in order to print a receipt confirming the mistake.It is very disappointing, because I genuinely like this store -- the products, the selection, and the prices. However, the customer service is simply terrible and completely ruins the overall impression of the store. It's a pity that management is unlikely to read comments here

Bought a pkg of their branded nasal strips. took me 10 minutes to find them in the pharmacy after…read moreasking an employee for help and being ignored while she listened to her earphones. Don't bother going to the Plaistow NH store if you don't speak Spanish. The box says "guaranteed satisfaction or retun it for a full refund". The quality was lousy, and when I returned them the women challenged me, and actually counted the qty in the box in front of me! so much for :satisfaction guaranteed!

Typical Walgreens. Set up the same as the one I usually use, which is great because it made my stop…read morequick and easy. Found what I wanted right away. A line at the one register was helped when a second staff member showed up. She was friendly and efficient. All together a good stop.

I have worked in all ends of needing to deal with pharmacies. As a patient, as someone who needs to…read moreuse a prescriber line, and as an employee to a pharmacy myself. If I could wave a magic wand I'd get rid of Walgreens. If you need to speak to someone, well tough luck because they will put you on a 50 minute hold while kicking you out of their system multiple times and having to call back and now hearing you are the second caller in line. It takes them so long to get prescriptions ready too. Need your Drs office to send a medication here? Too bad. If I leave a voicemail, they claim to never get it. They apparently don't know how to do anything manually like send a fax, and the once or twice they have actually gotten my voicemail in the 2 years I've been responsible for calling them in, they call back asking questions that were very clearly left in the voicemail (we record all info that we leave in voicemails in a log). Somehow Walmart is the best pharmacy I deal with, hands down. Hopefully the next wave of pharmacy bankrupting turns towards Walgreens next.

The cashier and bagger were not happy. Not friendly and never once said "Hi! How are you doing…read moretoday?" "Did you find everything okay today?" Not a single smile from either one of them like they were absolutely miserable in their own skin/lives. I work in retail and every customer that walks in or out of my store is or has been greeted, smiled at and asked if they found everything okay. It's not difficult to spread that happiness to anyone. But it takes a hell of a lot more energy to be upset and unhappy. Leave your problems at the door. No one wants to have to deal with your shit because we all have our own shit to deal with. We went to Shaw's today because I didn't want to deal with the MB assholes and ALL those extra people!! Maybe I should've shut my mouth and went there anyway. At least the cashiers talk to you with a smile.

Superb customer service! We have always thought they deserve a 5-star rating; but the new…read morepharmacist went over and above! We were in an unfortunate time- sensitive situation bc another pharmacy had not only made a serious error, they were adamant they had not. I phoned osco from the other pharmacy and asked if he would look upsome info for us. He did, 3 min til closing. With his help our 15 yro got her inhaler! We surely will ensure that the other pharmacy is deleted from her records ! Thank you Albert Rogers and all at Osco!