Delivery being waited on in the store. A little pricey but they always have what I need in stock.read more

Today I took my 90 year old mother for a flu shot to Rite aid on Main st. Salem NH. She had a 10:40…read moreappt. We got there at 10:30. As we arrived we checked in with an employee that seemed to be annoyed that we were bothering her. She told us to have a seat. As we were waiting the gentleman before us got up and asked if it was going to be much longer, obviously they had been there a while. There were 2 employees, the store was empty. The man who I assume was a pharmacist was on the phone, for awhile. Another man came in and I assume he was another pharmacist that worked there. We waited and waited as they talked. Finally at 11 I went to the counter and said my mother had been waiting over 20 minutes for a flu shot and asked how much longer, they said they're working on it. After that they finally brought her it for a 10 sec. Flu shot. Again I tell you there was nobody in the store. The pharmacist and the other employee could have cared less if you were there and waiting. I will never return to another Rite aid. They should all be shut down and fired. Just an awful place. I wouldn't even give them 1 star.

I work for a doctor's office that implements e-prescribing. I have sent the same prescription in…read moretwice for a patient. The patient keeps trying to pick up her medication and is told that it was not called in. The computer tracks the e-prescribing, so we know it was done. Finally, in desperation, we called the pharmacy and were told that we need to re-send it AGAIN. And if it doesn't show up in 10 minutes, that we would need to call back and give the prescription over the phone. She would not just take the prescription over the phone at that time, and she promptly hung up on us. Ironically (or not), the very same pharmacy made one of our 90 y/o patients come in twice, because they pulled the same stunt with her. Tsk, tsk. not very good patient care.

If I could give less stars I would. This pharmacy never has prescriptions ready on time. I can't…read moretell you how many times they've chewed up my day. Example told me the prescription will be absolutely ready by 3 o'clock. I went to the pharmacy. Turns out can anybody guess prescription was not ready then they told me 330 I came back at 4 o'clock. It still was not ready so at this point I've been out for over an hour. They then told me 15 minutes. I waited around for the 15 minutes, went back up in 30 minutes. It still was not ready. This pharmacy is a joke. They cannot even give you adequate times when a prescription may be filled. They can't even approach the appropriate time within an hour of when they tell you the fill will be ready. I will be moving my prescriptions to Walmart. Maybe they can do a better job because this pharmacy clearly is either understaffed and incapable of giving appropriate times.

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

This place is full is not very helpful staff members in the store part of the building. Lots and…read morelots of open floor that could be used to provide customers with more products. The biggest concern is the HIPPA violation from the drive thru where you can clearly see the screens for a person being checked out inside the store at the Pharmacy.

This used to be Brook's Pharmacy. It's now a Rite Aid. It's…read morea pretty good place. I come here and to the other identical Rite Aid (formally Brook's) on Main St less than a mile away. Its never crowded here. I can always find someone to help me when I need it. The photo processing is also good here. I am partial to Brook's and now Rite as it is a French Quebec owned cooperation. It Quebec it's called "Jean Coutu". Je me souviens!!

Awesome service, fully satisfied, Cruz and Berny helped me with my prescription I had 3 days going…read moreback and forth with my doctor and they helped me with my prescriptions, they should receive a raise for all the hard work and dedication, they seem so dedicated to their job and they know what they are doing, definitely will be receiving all my equipment from there, great work girls!!

Have so many reasons why they couldn't fill a rx. When they stated the manufacturer is not making…read morethe product to they change vendors never called or return emails . Very very poor customer service.

I can't say enough kind words about the pharmacy staff. They are so friendly and helpful. I only go…read morein once or twice a month but I'm immediately greeted with a smile on a first name basis. That simple personal touch makes a big difference. They even provide free prescription delivery service to all of their customers. This is the only pharmacy I will use for myself and my family.

This is a pleasant surprise. The owners and employees are all wonderful and helpful. For those that…read moregrew up in the valley, here's where you can pickup a few things, play keno, pickup a slush on a warm day AND get Tripoli pizza as long as they did not sell out. Win win all around. They also have prescription delivery.

Horrible customer Service. Lady I called at the auto repair center hung up on me after consistently…read moredisrespecting me and being rude. She did not want to offer me service and had an attitude. I am very upset with this experience and I was nothing but nice to her. DO NOT GO HERE, AVOID THIS PLACE AT ALL COSTS.

I will gladly leave a review I was just at the superstore 2 o'clock Tuesday, September 23. I stood…read moreat the sporting goods counter shopping for a pocket knife. I waited a few minutes until I saw a young woman with a Walmart vest coming by. I asked her if she could help me, she says I will try. She walked behind the counter and said I don't have keys to the cabinet. Let me see if I can get them. She walked off came back two minutes later she said I'm sorry no one has the keys. I'll push this button over here and over the loudspeaker they will call for someone to come and help you, I waited a couple of minutes and walked away shaking my head as I looked up a young men maybe 13 on a full-size bicycle flew past me just barely missing me. I was stunned. This used to be a nice store now it's a zoo it's not worth shopping at go. Any place else you can't even get help there. I'm disgusted they get zero stars.

Kerry leads her staff at the 203 South Broadway Salem NH Pharmacy in a high profile of…read moreprofessionalism. They are friendly, informative and providing information in their daily functioning.

I used to love shopping at CVS especially when they have sales..but that has changed dramatically…read more e.g. They have a sale for 40% off so I signed up via the web to have that sale delivered to my CVS card but when I get to the store I find that practically everything has a sale markers tagged to 99% of the stores contents...so when I got to the register the sales lady reported that the item I selected can not be used for 40% discount because it's on sale..meaning my discount does not apply! This happened 4 times in the last 2 months...I'm finished with CVS's false ads!