I work for a doctor's office that implements e-prescribing. I have sent the same prescription in…read moretwice for a patient. The patient keeps trying to pick up her medication and is told that it was not called in. The computer tracks the e-prescribing, so we know it was done. Finally, in desperation, we called the pharmacy and were told that we need to re-send it AGAIN. And if it doesn't show up in 10 minutes, that we would need to call back and give the prescription over the phone. She would not just take the prescription over the phone at that time, and she promptly hung up on us. Ironically (or not), the very same pharmacy made one of our 90 y/o patients come in twice, because they pulled the same stunt with her. Tsk, tsk. not very good patient care.

If I could give less stars I would. This pharmacy never has prescriptions ready on time. I can't…read moretell you how many times they've chewed up my day. Example told me the prescription will be absolutely ready by 3 o'clock. I went to the pharmacy. Turns out can anybody guess prescription was not ready then they told me 330 I came back at 4 o'clock. It still was not ready so at this point I've been out for over an hour. They then told me 15 minutes. I waited around for the 15 minutes, went back up in 30 minutes. It still was not ready. This pharmacy is a joke. They cannot even give you adequate times when a prescription may be filled. They can't even approach the appropriate time within an hour of when they tell you the fill will be ready. I will be moving my prescriptions to Walmart. Maybe they can do a better job because this pharmacy clearly is either understaffed and incapable of giving appropriate times.

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

This place is full is not very helpful staff members in the store part of the building. Lots and…read morelots of open floor that could be used to provide customers with more products. The biggest concern is the HIPPA violation from the drive thru where you can clearly see the screens for a person being checked out inside the store at the Pharmacy.

This used to be Brook's Pharmacy. It's now a Rite Aid. It's…read morea pretty good place. I come here and to the other identical Rite Aid (formally Brook's) on Main St less than a mile away. Its never crowded here. I can always find someone to help me when I need it. The photo processing is also good here. I am partial to Brook's and now Rite as it is a French Quebec owned cooperation. It Quebec it's called "Jean Coutu". Je me souviens!!

Awesome service, fully satisfied, Cruz and Berny helped me with my prescription I had 3 days going…read moreback and forth with my doctor and they helped me with my prescriptions, they should receive a raise for all the hard work and dedication, they seem so dedicated to their job and they know what they are doing, definitely will be receiving all my equipment from there, great work girls!!

Very helpful and knowledgeable, and they deliver! Thirty six…read moremore characters needed :)

Poor customer service. Non chalant attitude lazy energy won't go the extra mile. Closes too early…read morefor medication pick up.

Kerry leads her staff at the 203 South Broadway Salem NH Pharmacy in a high profile of…read moreprofessionalism. They are friendly, informative and providing information in their daily functioning.

I can't say enough kind words about the pharmacy staff. They are so friendly and helpful. I only go…read morein once or twice a month but I'm immediately greeted with a smile on a first name basis. That simple personal touch makes a big difference. They even provide free prescription delivery service to all of their customers. This is the only pharmacy I will use for myself and my family.

This is a pleasant surprise. The owners and employees are all wonderful and helpful. For those that…read moregrew up in the valley, here's where you can pickup a few things, play keno, pickup a slush on a warm day AND get Tripoli pizza as long as they did not sell out. Win win all around. They also have prescription delivery.

This review is for the CVS Minute Clinic. Recently went…read morethere for a Travel Clinic consultation and vaccines. 6-stars for the nurse we met. Sooooooo professional and attentive. 0-star for the scheduling / appointmens... The system allows users to double-book a given timeslot! So, two people at 10:00, two people at 10:15, etc.... The nurse ends up finishing work at 8:00 instead of 6:00 to clear the backlogs! This is frustrating for everyone.... customers and employees.... This is not how a health clinic should run. Will I go back? Maybe. Good idea on paper --- cheaper alternative to seeing your PCP. But be prepared to wait a long long time......

The pharmacy staff is friendly and always helpful. Prescriptions are ready on time. The customer…read moreservice at the front desk is also excellent .

Good and prompt service. Low prices. Easy to get and vaccinations. Professional advice from…read morepharmacist. Texts when medications are ready.

I bought 2 sweaters and returned for a larger size. When I looked at my bank statement on the…read morefollowing day, I saw a deduction of $14.95 for services. I called walmart for 3 days to find out what services was I charged for and no one answered the phone even though Iit rang for about 5mins at a time. Someone next to the H.R office kept hanging up without saying as much as a hello.

I really don't like visiting this store for a number of reasons, but I was in the area and needed…read moretwo items so rather than going back to the one in Salem, NH again as I was there yesterday, I went to the Methuen branch. I needed white socks and tshirts. All of these items are locked up in cabinets....REALLY? In Salem, there are rows of these items where I can peruse w/o glass and don't require to contact personnel in order to make a purchase. This is VERY inconvenient and what is wrong with this store? Are people stealing tshirts, socks, underwear and more? I believe that their batteries are also this way too. Finding someone to open the case was not something I wanted to do, so I just drove across the street to TARGET where I could find what I wanted and I could make the purchase on my own - the selection was less, but I was more than happy NOT to have to seek out someone with a key to make a small purchase. (Apparently the clientele between these two stores is very different or perhaps it is just the way that Walmart handles it or treats their customers - I do find it insulting that the store has to lock up things or perhaps it is just sad... :-( ) In looking at he reviews, I see that someone else has commented on items locked up tight and the hassle she had to get to the item of interest: Bad customer service experience I asked for help three times and nobody could get somebody with a key for something small I wanted in the glass cases. They made an announcement to the store and there was still nobody until one woman noticed I was waiting and went across to the store to get a set. I guess this store has a lot of mistrust with people having keys that nobody has one ---- This just stresses the fact that I will continue to visit other Walmarts if that is the store I need for an item and avoid the Methuen store if at all possible. I recall someone telling me about 20 years ago that they refused to go to this store also.

People were not helpful in this location today. They usually have everything you want, but im not…read morehappy with how things went today. They have a good selection, but the customer service is lacking