I really don't like visiting this store for a number of reasons, but I was in the area and needed two items so rather than going back to the one in Salem, NH again as I was there yesterday, I went to the Methuen branch. I needed white socks and tshirts. All of these items are locked up in cabinets....REALLY? In Salem, there are rows of these items where I can peruse w/o glass and don't require to contact personnel in order to make a purchase. This is VERY inconvenient and what is wrong with this store? Are people stealing tshirts, socks, underwear and more? I believe that their batteries are also this way too. Finding someone to open the case was not something I wanted to do, so I just drove across the street to TARGET where I could find what I wanted and I could make the purchase on my own - the selection was less, but I was more than happy NOT to have to seek out someone with a key to make a small purchase. (Apparently the clientele between these two stores is very different or perhaps it is just the way that Walmart handles it or treats their customers - I do find it insulting that the store has to lock up things or perhaps it is just sad... :-( ) In looking at he reviews, I see that someone else has commented on items locked up tight and the hassle she had to get to the item of interest: Bad customer service experience I asked for help three times and nobody could get somebody with a key for something small I wanted in the glass cases. They made an announcement to the store and there was still nobody until one woman noticed I was waiting and went across to the store to get a set. I guess this store has a lot of mistrust with people having keys that nobody has one ---- This just stresses the fact that I will continue to visit other Walmarts if that is the store I need for an item and avoid the Methuen store if at all possible. I recall someone telling me about 20 years ago that they refused to go to this store also. read more

People were not helpful in this location today. They usually have everything you want, but im not happy with how things went today. They have a good selection, but the customer service is lacking read more

Customer service is horrible I was at the Walmart in Salem Nh and the manager Maria was so rude walked away while we were trying to understand the rule of returning diapers that I received without a receipt I was told when I called I could return diapers there was No amount I was told for a limit and instead of explaining it to us walked away and when called back to the front came didn't say a word except to the girl at the register to return the second box of diapers no apology no nothing. If your wrong and rude about it an apology is definitely needed. Or know your policy before you have an attitude towards a costumer read more

This location is ridiculous. On a busy Sunday they have one person working the Customer service booth and only 3 lanes open.

Pretty good service! We got everything we were looking for, got in and out no problem! Their safety measures keep the main doors closed and seperate the main hall area so people will enter and exit at the side doors. They wear masks require that you wear a mask and enforce social distancing and have indicators on the floors. Some isles seemed alittle untidy but besides that it's about as good as the other Walmart's that I've been to. Just like others you can cash checks etc. and they have a pickup area at the back of the store indicated by a big orange sign on the wall above it for online orders. read more

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Bad customer service experience I asked for help three times and nobody could get somebody with a key for something small I wanted in the glass cases. They made an announcement to the store and there was still nobody until one woman noticed I was waiting and went across to the store to get a set. I guess this store has a lot of mistrust with people having keys that nobody has one and makes the women do everything while the guys are upfront pretending to scan anything during inventory. read more

Wish I could give 0 stars! Would absolutely never recommend this store! This Walmart has gone above and beyond to do the absolute minimum possible in terms of customer service. Self checkout was only accepting cash and the only 2 registers open had lines thru the store isles. This is beyond ridiculous. Don't see the point in having 10 closed registers while 12 staff members are standing around watching the lines and checking receipts. If we're trusted enough to check ourselves out why check our receipts instead of just having staff check us out in the first place!? Let's not get started on the audacity the staff have to treat people as rude as they do. Get it together!!!! This is absolutely the least efficient way to ever run a checkout at a major retail store. I literally choose to drive an extra 20 minutes to visit the next Walmart just to avoid this shit show! read more

My 1st great experience at walmarts ,usually hate going there ,but i had to take a vieo and transfer to D V D ,and the young man who help me was great a real asset to walmarts ,he went out of his way to help ,fill out the proper info and send it in tothe company ,friday 6/ 30 /.23 at 12 o"clock ...a gentleman and a scholar ,,you need more like him ,best part ,he spoke perfect english ,thank you for your help ,i needed to vent , read more

The Derry Walmart is super clean, very organized and staff are very helpful unlike other Walmarts in the local area.

Can't get a hold of anyone over the phone. I called asking if they had the one bite barstool frozen pizza, and this lady said they have 4, then when I clarified that I'm asking about a specific brand, she hung up on me. I called back 5 times and only got a hold of someone when I called electronics. The guy said they have no barstool frozen pizzas. Good thing we didn't go all the way there to get the pizzas.. don't know where she got the number 4 from but it's obvious they don't care about their customers. read more

Okay so I know the community is all Spanish like me, but when have you ever heard Bachata at an American store?? Too funny!!! The workers don't understand anything I needed help with in Spanish or in English!!! I go to one girl for some help she pointed to another girl on an isle to ask her? I'm like what????? read more

Acceptable prices but disgusting. Hygiene!! When i and my mom where shopping we caught a worker at subway with no hair net scratching. And I walked in the bathroom disgusting!! Un flushed toilets and toilet paper all over the floor with urine all over! can do better.... read more

Walmart - Bathroom - Department Stores Near Me - Methuen, Massachusetts

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always a go to place for everyday household items, the inventory is surprisingly wide & the prices are great. However, it's apparent they'll hire anybody & everybody. Customer service could use some work read more

The first thing I noticed when I entered this Walmart was that it's smaller compared to the one in Salem or Plaistow, NH. And the whole place also had a very creepy vibe: not many people there. Employees are scarce and not helpful. I went into the store for a video game for my DS. I found what game I wanted and asked the employee in charge if he could please remove the game for me. He said "sure" and grabbed the keys to the case. He then stopped and spent 10 minutes talking with another customer who he knew/recognized. The conversation started in English then switched to Spanish (I believe they assumed I didn't know the language), first talking about cell phones then cars and misc. unrelated Walmart conversation. The only other employee around was a girl who wouldn't stop talking on her cell. Who's in charge of this place?! Irritated and not wanting to spend my entire afternoon at Walmart, I interrupted, saying "sorry, but could I get that game...?" The employee replied "Oh yeah, sure" then continued to converse with his acquaintance. So rude! It would have taken one, MAYBE two minutes to get the game out of the case and pay for it. I won't be going back here again. Make the trip to Plaistow or Salem, NH. read more

I bought 3 visio tvs from walmart the picture was so good on the display tv 2 were gifts that werent set up right away so warantee expired .neither worked or eaven turned on 1 time the other one could be turned on but i had to plug it in and unplug it for about 200 times and literally pray for it to come on .dead now .great looking tvs guys visios just dont expect them to work .dont buy walmart visio tv or anything else from thease stores because they are poorly made by questionable at best people .try something made in the usa. For a change it costs more but it is well made read more

This Walmart always has everything you need and is always fully stocked but they have one major problem...the store is always a complete sloppy mess. When I shop in this store (which is rare due to its condition) the shelves are always unorganized and a complete mess and there is always merchandise sitting on the floor in most aisles and displaced merchandise on the shelves. Its not that hard to keep a store of this size in an orderly fashion, by simply hiring minimum wage employees to continuously organize the shelving during the day shift. The management (at Walmart) should pay close attention to the condition of the Target store across the street. Target is always clean, employees are always in most aisles with 2-way radio communication with each other and every shelf in the store is in perfect order with the exception of holiday clearance areas (which is quite typical in any department store), Walmart managers....I suggest you start cleaning up your act or Target will put you out of business. read more

This Walmart is in a plaza that is full of very interesting people. I went here a couple times to get a cheap rug that I knew was going to get destroyed and one other time to randomly get another cheap house hold item. The plaza itself is a shit show. When I say "shit show" I mean expect there to be the typical guy in some shitty car driving really fast without any attention to pedestrians, with the bass up listening to rap music. - "Yes, Walmart parking lot guy, you are very cool and very intimidating in your car, driving all fast and stuff in a Walmart parking lot listening to your shitty music" Senseless. Idiocy Also, it's just like the Market Basket next door. Plenty of screaming and or unattended screaming children, tons of people wearing pajamas in public, tons of people who thought they'd make a trip to Walmart a family outing clogging up the isles with no manners. If you do say excuse me they will give you looks and or yell at you for attempting to go down "their" isle. On checking out the woman infront of me bought cat litter, it was open, it spilled every where and onto me. If you want to people watch go here. If you enjoy people who have no common sense or basic manners go here. You are better off at the Tewksbury Walmart if you need to go to a Walmart, they have a larger selection and also have a grocery if you need it. read more

Horrible experience this morning at Walmart in Methuen. There was a display of Lysol spray without a limit sign. I grabbed 3, to share with family. No registers were open, only self check out. I rang in a Lysol spray, then another and the male employee at self check out at 830am this morning RIPPED the spray out of my hand and yells, "you can only get 2!" I was shocked and caught off guard that an employee could be so rude and just rip something out of my hand, from behind me. I finally said "ok, thats my second one." The employee then went INTO MY CARRIAGE where my 2 children were sitting, and took the other one out! This is not ok!!! I understand having a limit, but there should be a sign, and if you're monitoring what people are buying, have registers open! Lastly, there is a way to notify a customer that there is actually a limit on Lysol, even though there was not a sign. It is NEVER acceptable to rip something out of a customers hand, and then go in their carriage and take items out They did the same thing to the woman behind me buying bleach. She yelled about how disrespectful they were, and walked out without buying anything. I don't blame her. I will never shop at Walmart in Methuen again, and will tell everyone I know to stay away as well. read more

Just the worst customer service. Every single time. I live in town and my son only drank Walmart branded formula so I was here very often. The whole workflow around this is horrible. There's never anyone anywhere to help and if they is , they find someone else and never come back. I made one good encounter with a cashier very helpful and cheerful, short curly golden hair wish I knew her name. . And ideally, the checkout anti-theft host, is annoying. I get why, but figure out a better method, maybe actually having staff on the floor. I end up going to NH for my Walmart shopping. No more formula so I'm free from being a regular read more

First, I feel I need to give a bit of background. We came from the MidWest, where WalMart is king. We are used to 24 hour super WalMarts in every corner being your one stop shop for anything and everything. Boy were we in for a shock. This WalMart is basically the stereotype WalMart that everyone always tells you to stay away from. Up until visiting this location, I never understood why people called talked about WalMart in such a poor manner (not speaking of business practices here). I can't really add much that hasn't already been said. The store was filthy, it looked like items on shelves hadn't bee straightened out for days-weeks, and the clientele were less than desirable. I am certainly not going to be back. The Salem, NH location is a quick drive away, it actually is a super WalMart (with groceries and the like) and is a far better experience. read more

Horrible i don't recommend coming here for last minute supplies during the pandemic , they are so short staff . This place is like a jungle

The worst store ever. It's like walking into another country. No one speaks English and few employees understand English. It is NOT the employees fault, it is WALMARTS FAULT. Bad enough when you can't find an associate, but when you do, and they can't understand a word you are saying, it is frustrating for both the employee and the customer. If it wasn't for there pharmacy, I would never set foot in this store again. Lastly, the store is filthy and disorganized. I will be transferring my prescriptions to a new pharmacy as soon as possible. read more

This is the worst walmart I've ever been to. Employees are either rude or try to run away if you want to ask a question. Whenever you go to the customer service line expect to wait a good 15 to 20 mins. Yesterday I tried to buy an item that was on sale everywhere since it was a brand sale. The morons that took care of me told me I couldn't get it for the sale price since it was out of stock online. What the fuck? And this came from the manager. I had the item in my hand. I can understand if they where sold out but they weren't. So fuck them. They lost the sale. Walmart used to be a place i enjoyed shopping in but now its a circus. Run by ignorant dumbasses that will continue running it to the ground. Stay away unless you want to be aggravated. read more

Poorly run store. Most workers are rude and act like your bothering them when you ask a question. Went In to get baby formula asked a person to open the case and 20 mins later I call the store manager to tell them I'm still waiting for someone to open the formula case to only be told " oh we can't find the keys to the case there person who had them last took them home". read more

This Wal-Mart has everything you need, it's just so unorganized. On one side of the aisle you have food and on the other side is bedding. It drives me nuts. The staff doesn't know what you're asking majority of the time so instead of finding the correct answer, they just say no so you'll walk away. By far the worst Wal-Mart I've been to. read more

If I could give this Walmart Methuen, MA location no stars I would and I will not be returning here again. Absolute worst customer service I've ever experienced! I went on my lunch hour to do a return, ten people in line, one manager working who doesn't call for any help, I was here the entire hour for a simple one item return. This person answered incoming customer phone calls having lengthy conversations while we all stood there. Other employees wandering around chatting and laughing, doing everything EXCEPT working or focusing on frustrated customers. I'm not sure how this Walmart is even in business at all but it won't be in the future if this is what people can expect. read more

I will not be giving this place any stars. I am disgusted in this store. My boyfriend and I decided that we would go to this Walmart since it was close by and we needed last minute things for our apartment. The store is so unorganized people have no manors everyone is ignorant as can be. We'll what disgusted me is that after buying our bedding set. My boyfriend my son and I all were getting tiny bites on us. We had no idea what it was from thinking it was just mosquitoes or spiders. Last night as I'm laying I found a bedbug crawling on my bed sheets. It wasn't from my bedframe mattresses. It was from the bedding set from this Walmart. This place is gross all around and I will never shop here again for ANYTHING. I'll take the extra 5 minutes to go to Plaistow one where it's clean and organized and people have manors and respect. Sadly I have to give a star to post my review but just know It's a 0. I just wasted 60$ on a bed set just to get bit by freaking bed bugs I do not recommend this store to anyone read more

Wish I could give a zero. Worst walmart ive ever been to. Customers are rude, take things off shelves and dont put it back, yelling at kids and each other. Feel like im in a different country, everyone speaking spanish. Im not a racist but it is very rude. The parking lot is like a circus, cars with loud radios and booming base. People walking everywhere with no cares about who they cut off. Loud speaker announcements are in spanish. Ive travelled a decent part of the world on business the people at this Methuen store are in a league of their own read more

This Walmart has everything that you will need. But I wouldn't recommend coming here if you don't have that much patience because there are always a lot of people in the lines and customer service is a little rude not gonna lie but the employees that are walking around in the isles are pretty nice read more

Worst customer service experience! Attempted to purchase clearance toy marked clearly 39.73 on the actual box rang in at 79.00 went to two so called managers as one could not speak English! Both refused to honor price marked. Told female manager who spoke English that I was going to contact corporate office and complain as it's false advertising. Very short and told me to go ahead with a smirk. She then mumbled something at me in Spanish. Never again will I step foot in Walmart. read more

This is the worst WalMart.The selection is terrible. The parking lot is a pain to navigate. It's small, and there are cars and people everywhere. The store tends to be overcrowded with few lines open and few people working. The few people who are working tend to be in the back of the store, shouting to each other in Spanish. I have regretted going in there any time I have. I'd rather drive a little ways to the one in Salem NH or go to the Target across the street. read more

Stay away from this location. Seriously. Spend a little more (not much) and go to the Target across the street. Every time I've ever went here, I always come out feeling aggravated. Zero customer service. Dirty store. If I could give less than 1 star, I would. read more

DISGUSTING! The store is filthy, tons of products are opened up and used on the shelves, it smells, and it is full of the RUDEST . The pharmacy is a joke.There is ZERO customer service in this store. You couldn't pay me to shop here again. read more

Terrible place. This place is a mess! This is -hands down-- The worst Walmart I've ever been to. I bought a TV at the Walmart in Salem, NH, it broke so I sent it away to be fixed under warranty. Anyway, after about five months of waiting for my TV, Walmart finally calls and says they're going to give me a brand new one because mine can't be fixed. They gave me a confirmation number, a contact and a phone line to reach them at and told me that I could pick up my new TV at the Walmart in Methuen at any time. I went to the Methuen store and argued with the clerk for 30 minutes, who refused to get the store manager for me. Eventually she just ignored me and I was waiting for more time. Finally someone got the manager and after one hour of them telling me that I had fake information, they told me I could go get any TV in the store... So I did. Not worth the aggravation for me. read more

Walmart on pleasant St is much better than it use to be but they really need to do something about the parking lot. The front doors are in line with incoming cars and because of that the lines are backed up because people are trying to cross.....it's just a mess and needs to be redesigned.... ALSO, they should only hire people who are bilingual!! I find myself shopping more often at Target now. read more

Wal-Mart's my last resort when I can't find cheaper oil or filters to do my oil changes. It's also the place where I get the chemical melt for snow and maybe a bottle of dishwashing liquid or two. I can't stand the crowds, the hordes of large families everywhere, and the lack of staffing. Usually I walk in and walk out within 5 minutes, as soon as I find what I'm looking for. Otherwise, there's always Target right down the street. read more

You are better off going to Salem NH Walmart. I have yet to find a sales associate that has actually helped me

This store is AWFUL! I feel like I'm in another country when I go in here AVOID at ALL costs ! Customer service is Terrible!!!

One of the worst walmarts I have ever been too. They have the worst customer service that takes over 45 mintues for them to help you with a huge line in front of you. I highly recommend avoiding this walmart and going to Target down the street instead. read more

Complete nightmare as soon as you walk in. It isnt big and they dont have much food like the one at salem nh. Customer service sucks too. The workers should quit and leave the place abandoned so that they turn into a best buy instead. read more