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Recommended Reviews - Rite Aid

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2 years ago

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Audrey B.

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8 years ago

Friendly retail clerks, friendly and knowledgeable pharm techs, love the points program which gives an everyday discount.

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Ask the Community - Rite Aid

Rite Aid

Rite Aid

(9 reviews)

$$

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

Walgreens

Walgreens

(16 reviews)

$$

Recently I had a negative experience with one of the pharmacy staff at this Walgreens. It was bad…read moreenough that I contacted customer service, who in turn contacted the manager. I was pleasantly surprised when I got a carefully-worded apology from the manager, promising to raise my concerns with the pharmacy staff. Based on the response from management it is my impression that this experience was not the norm and that the issue was in fact handled. Also based on this response, it is my feeling that the store is generally well-run. Nothing is perfect but responsive management is a very good sign. Overall the staff treat customers well and customer concerns are taken seriously. You can't really ask for more than that and so I will continue to patronize this store.

Terrible terrible service!! They mess up my prescription EVERY SINGLE WEEK!! And it is not a…read moremedication I can go with out. It is 100% on their end. They offer no solutions no compassion and no effort! Just attitude. The tech yesterday said he couldn't fill it up til today and the assistant tonight said she can't fill it until tomorrow!! Super super frustrated and im so unbelievably disappointed in whomever hires very unqualified and impersonal staff. Zero stars for the walgreens on main street in nashua nh!!!!!! I tried not leaving any stars because they dont deserve any but unfortunately I can't post this review unless I give them a star....do better pharmacy!!!!!!

Rite Aid - drugstores - Updated May 2026

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