1. Elliot Pharmacy at River's Edge

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Manchester, NH

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Elliot Pharmacy at River's Edge

2.3 (8 reviews)
PriceyDrugstores
Open • 7:00 am - 7:00 pm

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CVS Pharmacy

CVS Pharmacy

1.9(11 reviews)
5.3 mi

Can get help if needed. Pharmacy hasn't seen my…read moreprescription inside Told me to drive to window outside, it was closed!!! Really???!!!

This isn't intended tho throw the CVS location under the bus but rather, it's a corporate issue: I…read moretransferred my medical records/history to this CVS location when RiteAid went out of business. However, I rarely use CVS because I get all of my prescriptions via mail order from my health insurance provider. On my first visit to CVS after the transition from RiteAid I was happy to see that my favorite RiteAid pharmacy people were now working at that CVS. In my excitement, I renewed my inactive CVS ExtraCare account via the CVS app. The app/CVS wants to capture all your healthcare needs and track your activity so it asked for way more info and privacy approvals from me than I was comfortable giving when all I'd really use CVS for (retail shopping and the occasional adhoc prescription from my primary care provider). They had my medical records so what more did they need? Coincidentally, I saw someone from CVS on TV testifying in front of a U.S. Senate subcommittee. He was being raked over the coals about how CVS was going overboard on collecting customer data etc. So earlier this year I paused finishing up all data ExtraCare app was trying to track. Today, I tried to schedule a flu shot on the CVS app. My ExtraCare account was still active but CVS had removed all my medical records I'd previously transferred to them when I had switched to CVS. It was my fault because when I was going "all in" on setting up my ExtraCare account I got uncomfortable by ALL the personal data they wanted to collect and share with/and from seemingly everyone in my healthcare universe, IN ADDITION to my medical records I had already authorized them to have. I tried to upload.jpgs of my insurance card but "something went wrong on our end"(CVS's). When I called tech support they informed me I couldn't upload my insurance card because they no longer have my complete medical records. Mind you, this was for a simple flu shot scheduling exercise! And despite the intro recording to stay on the line after the call to give customer feedback, I was never given the opportunity to do that. I even call 3 times: 1: The call went dead when I explained I get all my prescriptions through my insurance company and medical from my pcp, and was just trying to upload my insurance info to schedule a flu shot...call went dead but I was still connected...no survey. 2. When they informed me I couldn't upload my insurance card because they no longer had all of my medical records...I said thanks for the info I'll just wait to provide my feedback to the customer feedback survey...nope...3. Instead it dial transferred me to another tech support person who said they couldn't connect me to the customer service survey. I went to my local Hanford Supermarket Pharmacy and got my flu shot there. In this market CVS, you need to understand that customers/patients still have a choice. So stop trying to replace my pcp and special pharmacist needs with other pharmacies etc., through gathering all my information. I'll buy Christmas wrapping paper on sale from you, MAYBE, but for my healthcare needs, I'll take my business elsewhere. Instead of capturing ALL my business, "you'll have nothing and like it, Spaulding"! (Caddy Shack quote)

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Elliot Pharmacy at River's Edge - drugstores - Updated November 2026

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