Incredible customer care, extremely attentive and knowledgeable pharmacists…read more Customer care: the pharmacist say with me for about 15 minutes. She gave me clear instructions on how to use a new medication and she listened as I voiced my concerns. She was extremely helpful and never made me feel like she was in s hurry to get back to her work, even though the pharmacy was busy. Pharmacists: one of the pharmacists caught an error that my doctor had made regarding prescription dosage. Had she not caught it, I would have ended up giving my daughter double the amount that was actually required. I am so thankful for this attention to detail. Malley's offers a level of knowledge and customer service you just don't find at chain pharmacies. Support local business, you won't be disappointed.

Called this pharmacy on 5/14, today. Asked the lady why I…read morehaven't heard back about my refill. The lady said they text the doctor on 5/4 and 5/7. They didn't hear anything back. I was surprised and disappointed that the pharmacy did not call and tell be the doctor never got back to them. I then called the doctor office. After identifying myself and the medicine I told her what the pharmacy said to me. She said they don't receive text messages from pharmacies. They received faxes for Rx refills. I told her the two dates. They don't have record of either request. I requested the number (fax) from this office. I was planning on calling back the pharmacy. She then told me a person from her office will call and talk to Malleys and find out what happened, why the request for refill did not go through, etc .

I used to love shopping there until this older gentleman that is there now I don't know if he ever…read moresmiles and just seems moody he is so slow and doesn't seem to know what to do at times it is really depressing every time I see him

Horrid customer service. Extremely slow service. They typically have four or more people working,…read morebut that only seems to make them all work slower.

It doesn't matter if you refill your prescription a day before you need it or the day of, they…read morewon't fill it till it's 30 minutes till the pharmacy closes. I love going through medication withdrawal because the pharmacist told me my meds would be ready at 11:00am and didn't have it ready till 7:15. I only filled my prescription here because the place I was going to previously shut down. I found out recently that out of every place in town, this Walgreens overcharges the most.

I had simple prescription: a 90-day refill of digoxin. It was ready to pick up, so I went in and…read moregot it. The paperwork said 90 pills, both on the receipt and the bottle, but when I got home and actually looked at the pills there was only 30. We called the pharmacy and told them about the discrepancy and were told, in no uncertain terms, that we had to go back THAT DAY to get the other 60 pills. So, I went back and explained the problem. After some time, the assistant came back and asked me if I wanted just 30! I said NO, I paid for 90 and I wanted 90. He explained that they were OUT OF STOCK, even though I was just told to come in for the remaining 30! I told them I wanted the FULL prescription of 90, otherwise I would just have to call my doctor to have it prescribed again and, then, come back in a month. I, then, told me to take back the 30 pills and give me a refund as I had lost all confidence in them. Then, came the next problem: they wanted the receipt! I gave them EVERYTHING they gave me, which included something that looked like a receipt, but was just safety information with the quantity and price. I was at the drive-in window and saw a receipt on the ground, but couldn't open my door to pick it up. So, I had to pull forward enough to open the door. It was NOT my receipt. In the mean time, people waiting in line behind me started to shout at me! I shouted back: "Don't shout at me: Walgreen's made the mistake!" The bottom line: I will have to make THREE trips to Walgreen's to pick up ONE prescription!

I've never had a bad experience with them. My medications are always filled on time and without…read moreissue. Really don't know why there's only bad reviews, except for the fact that very few people will write a review for a pharmacy unless they had a bad experience.

I would give negative stars if I could. I have called 4 times this evening and the phone just rang…read moreand rang and they never answered!!

We were notified our prescription was in . Sometimes that requires at least a 20 minute roaming…read morearound the store on my phone . Today I walked up to the counter at 9:50AM and walked away with prescriptions in hand at 9:56AM . Thank you

long wait to open from lunch. after being weighted on told me another 30 minute wait while surgery…read morepatient had to wait over an hour. rude on top of it.

Pharmacist is unhelpful, rude and condescending. Dr Singh I believe. Not sure on spelling. Doesn't…read moresign or initial controlled scripts and generally treated all customers with disdain. The shelves are almost bare. Looks like a pre Cold War Soviet Union drugstore. If I could give zero stars I would. Will be transferring all prescriptions asap.

My prescription had the wrong directions on it. Can you imagine!! It's good thing I caught it and…read morecalled the doctor to check. I don't feel confident to use them anymore.

Photo is about an accurate wait time for window pick up of RX's…read more Although 24 hr pharmacy is very convenient, pharmacy always seems short staffed. The person handling window pick up always has to take counter pick up as well as answering phones. Which makes wait time longer. Staff is less then friendly, always seem in a rush, not to helpful in person or over the phone. Wish they had a little it more patience & sympathy for those that are I'll or with I'll children. Entire outside area has homeless scattered surrounding the building. Homeless often hang out inside. Mostly it would be nice if pharmacy staff took some training in courtesy & friendly customer service.

My doctor put me on a new medication. This was my 2nd time getting it filled. Again, I'm new to…read morethis. I went to pick up my refill 2 days early. In which the girl that helped me basically accused me of mishandling my meds and can't pick them up until they're are gone. She then said if I was taking them as follows, I shouldn't be out. I'm not out and have 1 more for tomorrow. She argued with me saying I have to wait 3 days. She left and came back saying I can pick them up tomorrow. So basically, the pharmacy lady was wrong and accusing me of what?! HORRIBLE HORRIBLE SERVICE

Yokes pharmacy in West Richland is the best!! Everyone working there is extremely helpful and…read morealways has a smile to share. I get a text alert when my prescription is ready. Won't go anywhere else!

I've used every yokes pharmacy in town…read more For years the Kennewick one, then the Keene and sometimes the Pasco one because it used to be close to my work. I finally transferred to the bombing range pharmacy because it's closer to wear I now live and I've literally never had good customer service. The receptionist gal (I believe) always makes you feel like you're an inconvenience. I came straight over here today after being diagnosed with strep- I knew full well my prescription wouldn't be ready by the time I got there and was willing to wait but immediately she showed annoyance. One because I got here so quick and two because the urgent care gal sent in a probiotic that is over the counter. I don't feel good the last thing I need is to deal with rude people. Deff going to be taking my business elsewhere I would literally rather drive to Kennewick then come back here. I'm done!

Vijay and David are amazing and passionate about all they do. They have a very cool pill packaging…read moremachine. It puts all of your daily pills in a pouch. Highly recommend them.

Courteous people. Clean business. Very professional personnel. Usually a pleasure to deal with.read more

Went through drive through and amira was very rude and aggressive. Been coming to this pharmacy for…read morealmost 7 years and no one has been so angrily aggressive.

3rd time in 2 months pharmacy staff shut down pharmacy for lunch 10 min early with customers in…read moreline. Customer service is terrible!!!