Again, the staff, Peter and Kasey, and everyone I've worked with in the past 5 years have been…read morestellar. Making the switch from my old pharmacy to this location was a great decision. I feel like they listen and care deeply how the medication might affect you. Well trained and customer focused.

Never answer phone Staff are not very obliging…read more Would not recommend this pharmacy The Chinese pharmacist is very rude and can hardly speak English

I just got pack from picking up and Rx at Safeway Pharmacy at Power and McKellips. The pharamist,…read moreLeah Rath, was incredibly helpful. She went to a lot of trouble to get the insurance benefits for my prescriptions. Hands down the best service I've seen anywhere in a very long time. Thank you, Ms Rath.

The front desk guy seemed annoyed that I hadn't responded to the text. The text said to click if I…read morewanted to pay online. I wanted to go in person, so I didn't click the link to pay ahead of time. Then the pharmacist took a simple question about a new medication and told me that the printed insert should answer all my questions. He was very submissive in a condescending manner....as if talking down to someone or that I interrupted his day. The medication was cheap here, but I would rather pay a few dollars more for kindness and respect. I'm giving a generous 2 stars only because the medication was cheap.

Love the staff here! Always in and out never have to wait. And they give out little candies and…read moresometimes a flower to take home to a loved one!

Great customer service as a new customer. The staff are caring & so kind in every way! Best…read morepharmacy also has delivery service if needed!

Nightmare to deal with and very overpriced. My doctor was sending me to them for several different…read moremedications. Every time I needed a refill I had to call multiple times to get them to actually fill it. I would call one day, they'd say sure we will get that going. Then nothing for days, and I call again and they would say I hadnt called and so it was not even put in! It was an average of two weeks each time I needed somthing. The last straw was them sending a refrigerated medication that was out so long it was hot to the touch, given this is AZ I can accept that, and they agreed to replace it. But then they claim my second medication was in the same bag which it very much was not, and they refused to address that one. This medication by the way I had been asking for over two weeks. I did a price check on my items with other local compounding pharmacies and Val vista was the most expensive in the area across the board by at least 20%! I have asked my doctor to send presscriptions elsewhere because it was always a struggle and bad experience.

Val Vista has been supplying my wife's custom pharmacy needs for a while now and the owner Justin…read morehad answered a lot of her questions before and after signing up. So I thought Val Vista would be a great move for my current and future custom pharmacy needs. Justin has been great at answering some great detailed questions. I now have two doctors sending prescriptions to Val Vista and everything from communication, payment and delivery has been seamless.

Everything seems good at this place after 2 or 3 visits now. The only reason that they did not get…read more5* is because they do not have an app for customer convenience in reordering/messaging & having to call in for everything as I am losing my hearing on one side

How nice it is to be treated with individual attention! It is my first time visiting this pharmacy…read morethat apparently has been at this location for over a year. There was no waiting in line and they offered competitive pricing for my hubby's medicine. In fact, it was the lowest price out of five pharmacies that were listed on UHC's website for our plan. I felt good today supporting a local business and received good old fashioned customer service! I'm transferring my scripts here.

Absolutely the worst…read more Let's start with the people who answer the phone: condescending, short-tempered, irritated. I have never talked to anyone who was nice, or seemed to have time to talk with me about my questions. The prescriptions (rx's): I love that they compound. That's great, but hey, let's not pretend to do something they clearly struggle with. So many of my rx's have been wrong, or have wrong information attached to them. When I pay for them online (with their stupid text - I hate that and have told them, but no, who cares what I think or want. They keep sending them instead of calling with a live person. Again, customers are just something they have to deal with, apparently.), my total will say one thing, then I get a text saying I owe more money. This time it was for shipping when the system didn't charge me shipping online. Here's a hint: if the system doesn't know how to charge for an rx, then you either change your system, or have someone call to get payment. And SWEET JESUS...when Synergis calls it's an automated call, and you get a prompt to "press 1 to speak with a staff member." Press 1. "Hello, thanks for calling Synergis. How can I help?" First, based on my experience, there is no help happening. It quickly turns into irritation. Second, why in the world does Synergist send out a robocall and when we get connected, it's like WE called THEM. Again, the system needs to be fixed. In the end, we usually end up picking up our rx's, and usually it's my husband who goes. He has also come home saying they are rude and irritated - so the trend continues even in person. I'm SICK of the issues with payments, the rx themselves, and the rude people. I've asked my provider to send my rx to a different compounding pharmacy. Bye, Synergis!

My RX was delivered to an old address. I have been receiving my RX at our new address for 4 months…read morewith NO problems. Until today. I drove to the old address to get my package and it wasn't there either. I called Synergis and they said they can't do anything. No problem solving, just sorry. We can't do anything. Not impressed at all. Btw, my RX was $109.00....

When I tested positive for Corona virus i called to ask if they could crib side pick up my…read moreprescription to avoid putting others at risk. They allow this only At specific times when they are able to and worked around a time for me to stop by and pick it up. They also had options to mail my prescription for a small fee to my house if i didn't have a vehicle. Love this pharmacy and it's always so nicely organized with no line. It's hard to find a pharmacy that rarely has a line

I think it's funny how I left a review for this store and it got taken down? If I could leave a -10…read morethan I would be satisfied with my review. I went to get a money order to pay rent, considering that's what they have for services. I get coins and bills as tips. I use my own time and buy paper rolls for easier counting due to the fact that covid shut most banks down in the time being. So I had 7 rolls of $10 in quarters and maybe 5 in Dimes and nickels, and maybe 4 rolls of pennies. They literally denied me service and told me they wouldn't take my money. I tried to politely ask if I could talk to a manager and the gal at the desk didn't want to get a manager involved. One thing I want to mention is that I MYSELF worked as a front end manager of Albertsons, same company and I never denied a single customer of wanting to use change - because we have change counters!!:) takes about 3 mins to run change - if needed!! Most of the time you can tell if change is all there. The store manager proceeded to tell us to leave and as we were walking OUT of the store, and we were' tin the store, the manager proceeded to yell at us to get out of here when the security guard was talking and being civil with us! He was asking what was going on and told him what happen and the security guard agreed why they wouldn't take the change and was making us leave! (At this point we were out side and I was in tears because of how embarrassing this situation was.) The grocery manager at this point still proceeded to follow us outside, staring us down. I will never send any friends or spend a single penny back into this terrible company.

I've used this pharmacy for 25 years while Charles was there. He left several months ago and I…read moreconsider it terrible now. I'm switching my account to Walgreens next door. I called to pay for a prescription using a credit card and to have it delivered for a fee from Uber or one of the delivery services. I've done this before. I was told "no" , you have to come into the store. I'm older and don't get around as easily as I used to so I decided to not use them any more. There are too many options to put up with their arrogance. Walgreens has a drive through and they deliver.

Best Pharmacy I have ever used. Charles goes out of his way to help people as fast as possible and…read moreat the best price.