I been a customer of this store since it was located on Hatch rd. staff has changed over the years…read morethen it was located on corner of Whitmore and Mitchell rd. I have no complaints about the employees, but I am missing so many points that I never have used. I always get my prescriptions there and some of the merchandise, but I was surprised to find out how many points I had for shopping there for so many years. the majority of employees there are nice and helpful, but it is true that some are super rude and appear to be annoyed by their customers. If you don't like people, please get another job. Customer service it's what makes a store a pleasant place to shop.

if I could select zero, I would.... This is possibly the worst pharmacy I have ever been to... the…read morepeople are rude, inconsiderate, they completely act like they are better than you!!!! I will not be returning to the Rite Aid pharmacy on Mitchell Road

This pharmacy is so ridiculous they take FOREVER to get you your prescriptions. This is peoples…read morehealth we're talking about here and they don't give a shit. The lady on the phone is rude and not compassionate what so ever. I called to have my prescription transferred from carepoint pharmacy yesterday and today I call and still they say they don't have it! when I called carepoint they said they should have it and that they transferred everything to them so there is no excuse on why they don't have it yet it's so annoying just to get one prescription they make it as difficult as possible!

I'm still in line! There are 20 people in line with 1 person working. The line hasn't moved at all…read more Horrible!

Ever since 2018 I have come to this pharmacy for all my medicine. Very quick and attentive service.read more

Love this pharmacy. They are quick filling the medications and very friendly. I love going here.read more

Service is great pharmacy is great and I ordered my prescription at 12:12 to 12:30 pm got ready at…read more1:45 so like an hour, so but great service and also amazing staff pharmacy as well

absolutely the worst pharmacy around. They have AI to answer the phone and then send you to a…read morevoicemail to leave a message you may or may not get a and then if you can get somebody they put you on eternal hold.

The customer service was terrible Yareli I believe and another lady were lazy and rude we asked…read morethem for help finding an item and they simply said they don't have it, the only reason they get a 3 star is because Armando was very helpful after 2 employees just said no without checking right when we went up to him he started searching it up and just like that the item that they just said no to having was found in under a minute how lazy do you really have to be to not search it up.

Lazy employees and managers... Horrible customer service.... Went there for something specific and…read morewas ignored.... Rediculous

This company is the worst company I have ever dealt with! They refuse to provide me with an…read moreitemized statement for which they deduct money from my account for. I need records to send to insurance companies for reimbursement.They refuse to bill Medical for my prescriptions and supply's. The third week of my infusions I ordered one prescription out of three that should be billed to Medicare and no supply's what so ever and they withdrew $380.80 from my checking without explanation or invoice. $380.80 for nothing nothing, more than the first twoweeks that included multiple prescriptions and supply's? No explanation. WHAT IN THE WORLD DO YOU PAY FOR WITHOUT RECEIVING ITEMIZED STATEMENT OF GOODS OR SERVICES ? Receipt? Worst customer service I have ever experienced?#!?!??#¥€#.!??? Now they told me medical and my private insurance don't cover it. They told me they charge 7 days a week whether I get any services or not they choose to call it per-dium $50 dollars a day. No wonder medical don't cover it they probably don't understand what they're charging for either? Of course they tell me it's not covered medical can't tell me or accept or deny cause they won't send them any paperwork either. Another day goes by they wrote me a basically hand drawn receipt that don't name the prescriptions and just says supplies such as these may be included ( listed ) I will see if my insurance will accept it from my out of pocket insurance. I doubt it

The medications arrived on time and was auto paid weekly with a card on file. The disappointment…read morecame months after the account was closed with a $500+ bill for a charge on a same date that already had some money taken out of my bank account - although they were billing me for a higher amount than what they withdrew that day. I spent weeks calling and asking why there was another charge for same day, and if ligit, why wasn't the same card on file used at the time, and no one could give me an answer. Finally, last November, I was told that the charge would be dropped, and the account closed. Today, almost 5 months later, I received another bill for same amount and speaking with them, they claim there are no notes on file that I ever called them and could not answer the same questions I asked several months ago, but they want the payment.

Let's talk small family Pharmacies in a city populated with nothing but large Walgreens, CVS and…read moreRite Aids. Modesto is starving for personable one on one service, a place where service is the most important thing. Familia Farmacia is the Cheers of Pharmacies; "Where Everybody Knows Your Name!" I can't say enough good things about. I have an extensive array of prescriptions, one of which my insurance refuses to cover. For years I'd being paying $200 a month for it at Walgreens; waiting in line for an hour, then being told I was one day early to pick it up. Familia Farmacia is truly family owned and operated. Veteran Owned. Miguel and Issac and their staff of the nicest people remind me of service long forgotten. Their not trying to get rich on patients like me, they are honest and reasonable. The money I've saved there is off the scale. I've saved hundreds of dollars in a very short time. Even their over the counter medications cost less than. They'll even deliver in an emergency. During the Covid 19 Pandemic they've donated gloves and masks to local hospitals! When I had a surplus of paper towels, I donated it to them Issac and Miguel. This is a safe, clean and sanitized business. I do my part, coming is masked and gloved, and they go above and beyond to keep me safe. In a time when there is seemingly no choice but to be treated horribly but uncaring, overwrought big chain Pharmacies; where you take your life into your own hands to visit, after being harassed by homeless on the way in and up leaving. Familia Farmacia is the Answer To My Prayers!!! God Bless Them!!!

From the owner: We offer fast service, free local delivery, affordable medication, free pills bubble pack service,…read moreand bilingual service in English and Spanish.

We are quite new to the medical supply thing with my mom's diagnosis being very recent, so we've…read morebeen quite unsure. Our doctor recommended an electric wheelchair and we found ourselves interacting with Premier Medical Supply. The first time Alan came around, we sent him back with an unsure response because we were unsure, but he was completely friendly and respectful, answering all of our questions as they came along. The next time he came, he got measurements and dealed with our insurance to get us a power wheelchair, and all that technical office mumbo jumbo. Again, great guy.He showed us the wheelchair he recommended for us, and all the color options. I think the hardest part for me was choosing the color out of the whole process. We went with a nice cherry red. Then, he brought the wheelchair and it was a great piece. Unfortunately, we wanted to use the 300lb chair upstairs, not downstairs. The next time Alan came, he brought along his crew and they dragged the chair up the stairs, and I can say it was not a easy thing to do, but they did it, as well as make minor adjustments they were unable to do the first time with my mom being upstairs and the chair being downstairs. Our overall experience was Premier Medical Supply was great, and if we need another wheelchair, I would definitely recommend them.

Betty was great, easy to work with, great selection & great staff . Pricing seemed to be…read morecompetitive