Very friendly front office staff and professional tech and tech assistants. The registration process was efficient, wait time minimal. It did take longer than expected to have my x-ray read though ( 1 week) read more

It was time for my ultrasound and my doctor send me to this new location my husband and my mother in law went with me , all the ladies at the front desk were so sweet, they make you really comfortable, the building is really modern with lots of parking what I love the most is that I get 5 minutes before my appointment and they call me exactly at the time of my appointment, the technician was explaining a few things and the most important she make me really comfortable read more

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Scheduled an appointment for an MRI on a Friday at 415pm. When I walked in, I was immediately greeted by an employee behind the counter. After locating my appointment in the scheduling system, I was given two forms to complete. The lobby had a handful of people in it, so it wasn't crowded. There is plenty of seating in the lobby to accommodate patients with a family member or friend. After completing the forms, it only took about ten minutes before I was called in. The MRI tech took me to a men's changing room to change into a medical gown. There were also a set of about six lockers in the changing room that are secured with a key. The tech escorted me to the MRI room and explained everything while setting me up on the MRI machine. The tech who assisted me during this process was friendly and professional. I had a good experience here and I would utilize them again. read more

5/19/2026 Unfortunately this persons is not busy. Shenis discussing all her problems and issues with the patient and making all other patient run behind. This is real pathetic. She is to change her service style. Downstairs is so professional. But this lady need to change her work style. Please do consider on this statement. I would appreciate. Everyone time is more important than you sitting down and discussing you persons matter with a patient. Thank you. read more

The phone scheduler and front desk staff were helpful, efficient and kind. The facility was clean and well organized. The open MRI machine was modern and the technician was efficient. Highly recommend. read more

I was sent here for a critically important CT Scan and MRI Scan. After waiting for weeks, then for results. My surgeon(and 2 other DR's) said the scans were of such terrible quality, they could not use them and I had to do them again out of town, hrs away. This held up extremely critical treatment I needed to start by over a month. My son needed surgery on both of his feet and also went to Modesto radiology. His doctor said the scan was worthless and was so bad it showed 3 feet. He also had to repeat his scans somewhere else. Needless to say this is a absolute joke and totally unacceptable, when people need high quality scans and they need them fast. If you have a serious illness don't accept a referral to Modesto Radiology. read more

I go regularly and have not ever had a problem. From check in to appointment the staff are really helpful. Only once while waiting in be called was I forgotten but , I asked them and they took me in right away with apologies. read more

Quick and efficient. Easy to follow up and get results results. Wish waterfountains/ fluids were available while waiting. read more

I have been here for multiple ultrasounds as well as a biopsy. They are super fast, you hardly have to wait and the staff are always friendly. I had a biopsy at UC Davis. It was SUPER painful, the staff was rude and the results were inconclusive because they'd hit a vein so they wanted me to come back a second time....as well as pay the $3000 bill again! I booked here instead and they were fantastic. It was fast and painless. If I remember correctly Brad was the tech. I'd highly recommend him! For the same procedure it was like $3-400 instead of $3000. I will definitely come here for all lab work instead of a hosptial. read more

Unhelpful and don't call once they receive your referral- go somewhere else to get your imaging completed. They don't respond to STAT orders and managers are incompetent. If you need competent assistance, go to another facility. read more

Journal Entry, Tuesday, February 20th, 2024. Biz Listing: https://www.dmc-modesto.com/locations/detail/modesto-radiology-imaging YELP Listing!: https://www.yelp.com/biz/modesto-radiology-imaging-inc-modesto-3 Subject: Change in efficiency & pleasantness of staff located at the Entrance to this Medical/Radiology Imaging Business. Dilemma: Do I continue to shop here as a paying consumer/customer/client? Initially, when I received word, and a welcoming humble one at that, after crafting my initial Yelp! review, here (Modesto Radiology Imaging, Inc." from a female "higher-Up", thanking me profusely & humbly as already stated, for the review of "her business" I was so humbled myself & filled with joy & excitement. (It feels wonderful to help honesty... Since then, however, I have frequented this same exact location, & received less than sub-par treatment/care/kindness... What a shame... Now I find myself, seeking other legal avenues for where to take my self-funded, self-insured self that will take care of me, my disabilities & respect my anonymity as this place seems to have failed in doing so miserably... These "employees" behind the 1st floor admitting windowed area, sat POMPUS, ARROGANT, IGNORANT, UNKIND, UNPROFESSIONAL, BIGOTED, CRUEL & CLUELESS not only, as to treat others who are not outside, of their thin-porous-barrier-of a working~space where they sit bloated & bigoted, behaving as if they OWN THE 1st Floor of this OVER-RATED Basic Radiological Space... It's really a shame......... You behave yourself, and expect others to do the same and WHAM!! Spoiled Rotten Brats are running amock in this ENTIRE BUILDING. Here's some areas in desperate NEED OF ATTENTION BY SOME other than these spoiled-ROTTEN-BRats RUNNING AMOK IN THIS BUSINESS: 1.) Break-Up the "GANG-THEME" OVER-RUNNING these DEPARTMENTS as it wasn't just the 1st Floor that had mostly what appeared to be GANG-LIKE-BEHAVIOR -FROM THE Female & Male Employees; it was Also on the upper level of the building where I had my "paid-for-myself, Out-Patient Procedure. It was really UNCOMFORTABLE. I didn't feel Safe; at all..... I was really disappointed, & sort of offended, at the lack of common decency and lack of "SUPERVISORY PRESENCE" which IS PAID TO PREVENT THIS FROM HAPPENING... IE: HARRASSMENT & Segregation is what occurred unto me & some others in the waiting area I was in, who clearly appeared to be as uncomfortable as I. We all had the "I NEED TO FLEE IMMEDIATELY TO SAFETY" with our, DAZED & CONFUSED looks on our poor pitiful faces for being stuck in a HELL-HOLE like this of a business. Are you certain this is an EEO; Equal Opportunity Employer??? 2.) Because it doesn't look like that from any of the "client/consumer/patient view from the smelly waiting room also from HELL, where it appears a "rock-solid" cleaning company hasn't visited this hole from the bowels of hell; ever... I'm serious.. By nature, I'm pretty serious nearly all of the time, so although this may look like a "humorous" Journal Entry,; I assure you it is more than that. Instead, its in the living-Hell Category. This building is a disaster from the bowels-of hell... This is a bad thing and we all knew it... Dazed & confused isn't a picnic for 2 that's for sure... Sincerely, ~Jana Leigh Thomas, Sr. Yelper! :) read more

I thought I left a review, I looked and couldn't find it . My MRI ck in was seamless w/ Victor . Super friendly and helpful person . The MRI Tech - Mark made me feel very comfortable and went over the whole procedure. Professional but, with a welcoming feel . Picked up my MRI CD today . Very smooth and I saw Victor again . He remembered me was so nice :) read more

The place is now on E. Coolidge in Modesto. Best experience I've ever had for an appointment! The appointment was for 1:15 and I was told be there at 1. I checked in at 1 and was called at 1:10 and was out at 1:20!! The people at the desk were very friendly and a special shout out to the technician Nolan!! Answered every question and was very polite and efficient!! Best care ever! read more

Place was so packed, chest x rays waiting time was 40+ min..... their restroom was out of service and they didn't offer any alternatives for restroom needs. Waiting room chairs are so close together. For the size of this business I was extremely disappointed. read more

The breast health care center is amazing. From the time you go in and are greeted at the desk to the procedure. Absolutely kind and lovely employees and I learned some are traveling nurses. Not only that the decoration is so feminine and thoughtful, I was so impressed and I've been twice. read more

Over the years, I must say, this place has improved on the service. I actually don't dread coming here like I used to. The staff is friendly and caring. They even went the extra mile for me, getting me a chair so that I could warm up outside in the sun. Thank you so much for making my visit pleasant. read more

The orthopedist I went to see ordered an MRI from Modesto Radiology and faxed the paperwork to them, telling me they would call. I hadn't received a call in 2 or 3 days so I called Modesto Radiology and was told that the Dr's office had written a "R/O" (rule out) diagnosis - not a proper plain diagnosis. I asked them to fax the paperwork back to the orthopedic office for correction. Modesto Radiology said they would call me, which I never received a phone call for 2 days so I called them. When they told me the phone number they had called I told them it was my old cell phone number. I checked with the orthopedist office and they had faxed my current cell phone number to Modesto Radiology, whereupon I figured that Modesto Radiology had not checked the paperwork in detail for current information. I did get a very soon early morning MRI appointment. read more

At least I got the scan done. Scan Staff were rude, demanding and rushing Not even a kind word read more

This place is very efficient. Upon arriving they collect your paperwork, then have you come over to get all your insurance done, then send you where you're supposed to go. I arrived at 11:00 for a 11:30 appointment. After my paperwork was settled I went upstairs to get my procedure. I wasn't upstairs more than 5 minutes before I was called, I was helped by a radiologist named Heidi. She was very matter of fact, very efficient and I was out of there in about 5 minutes. I hadn't ever had a thyroid scan before, so I wasn't sure what to expect but this was very fast and efficient. Nobody had a particularly friendly disposition but nobody was nasty either. Just very matter of fact, get in get done be on your way... And when it comes to getting a test run or a procedure like this, I think that's probably the best way to be. If you have to get a procedure like this done, I'd recommend going here. read more

Very professional, the staff here was great. Didn't wait long to be taken back for mri. I paid out of pocket and this place was by far the best price. Had the mri disc before I left. Over all highly recommended. read more

Overall I was happy that I could do this on a Saturday. They were good from phone call confirmation throughout the examine. The staff made me feel welcome and friendly. I had an MRI done on my neck and shoulder. read more

Modesto Radiology Imaging, Inc - Front entrance - Diagnostic Imaging Near Me - Modesto, California

I have always had great experiences with my imaging needs at Modesto Radiology. I was having an issue with billing... Now, I understand what happened and how my insurance is billed by two different companies (This company for the actual imaging, and a separate company with a similar name for the reading of the imaging) I understand this because of Julie Green, The provider relations manager here. She took the time over the course of a few days to figure all of this out for me. She genuinely cares about making this company better in all aspects. Many thanks to you for your time and effort. read more

The front office staff are very professional. However, I feel the wait time for the X-ray was short .

UPDATE: I have been coming to this business for over 10 years and have had pleasant experiences because of the staff and providers. From the skull to the reason why October is delegated the awareness month it is, I've had my fair share of referrals. I had a horrific experience in the MRI department on 10/26/2021. I posted the full review, here on yelp and left a VM for Julie Green of Modesto Radiology Imaging. She returned my phone call before 10:00 AM on the following day. Immediately, I felt as though she performed a full investigation and was definitely patient-focused. Julie was compassionate, concerned and caring. She relieved my fears in returning for future visits. Thank you, Julie Green. You listened and truly heard me, and that is all I wanted out of this experience. read more

I've been here a few times now and every time the staff and ESPECIALLY the technicians have been fantastic and kind. I wish I knew their names to give a nice shout out! Thank you for your great care. read more

I love how easy it is to get my medical records online from this business. Medical records are literally a pain to get from private practitioners but hospitals and imaging centers give us our records easily :). Go here if you want ease of access. You might have to wait a while but everything downwind of your visit flows more smoothly going here :). read more

Update again: Things have gotten better. The wait for an MRI was a bit longer than a regular x-ray but everybody was super nice. UPDATE AGAIN: The receptionist in x-ray on the 2nd floor was so rude to an elderly lady right now. People come in here sick and treating them like that is unacceptable. And when somebody says thank you, say something back! And whatever happened to HIPAA? She's yelling their medical issues for everybody to hear. UPDATE: This time I was in and out in 20 minutes for a neck x-ray. It went super smooth and I appreciate it! I appreciate that somebody from management attempted to contact me to resolve my prior visit as well. ------------------------------------------ Previo Everybody was kind but it took forever. They ask you to get there 30 mins early then make you wait 30 minutes before they call you up to check you in. Another hour and I was called back. Ten minutes after that I was getting my mammogram which took no more than ten minutes. Almost two hours and I was out the door. That is a little much. read more

This review is for the breast health center at Modesto radiology imaging. The two receptionist, both wear glasses. One has blonde hair and other has brown. They are cold, and unwelcoming My mother doesn't speak English well and I had asked The receptionist "can I go back with my mother" and she said "well.... if there is room back there" and the blonde one made a snide comment under her breath. Unimpressed. Work on your customer service and make your patients feel welcomed and happy as they are about to get breast screening and their whole life could change after that. Also the tech. I didn't see all of them but the one that grabbed my mother, I asked if I could go back, her response? She waves me down telling me to sit. Doesn't even look me in the eye and says "I'll just take her.. it's crowded back their" and slams the door. Horrible customer service. You all need to have an in service on how to greet and talk to the patients and their family members. read more

I had a good experience at this office the receptionist was professional & the ultrasound tech was nice friendly & comforting. Her name was Sarah highly recommend asking for her. My Imagery were done and sent to my doctor less than 24 hours after the test was completed and my doctor had referred me out to a specialist all within a 24 hour spand. read more

I just received a letter saying it has been a year since my last mammogram...well, it will be a lifetime before I go back to this place. I am old enough to have had more than 10 mammograms over the years and I would have to say this place was the worst. I sat an hour and a half past my appointment time and then got called back to sit another 30 mins in a gown. Once called the tech was rude beyond rude. She asked my name and date of birth...once that was confirmed she started yanking and pulling the breast tissue and told me to stand in some very uncomfortable positions and not to breathe...then would come back and pull harder and smash the tissue even more than it had been the first time...I left after a 10 minute wham bam to my breast tissue...I told her to have a good day and I heard her mumble "Yeah, whatever." I got dressed and left...for about 5 weeks I couldn't lift my arms up over my head or lay on my left or right sides. I hurt worse than I ever have before...I had done weight lifting in my youth and I never ever hurt like this. So, long story short...it will be a cold day in...well you get the point. read more

I feel Modesto Radiology is the best of the best. Customer service, compassionate, and caring. They take the extra step to make you feel comfortable. read more

A woman named Terri did my mammogram last week. She was very professional and informative, yet warm and friendly. Terri obviously enjoys her job and knows the importance of making the patient feel comfortable and at ease. read more

When you change who does your payables/receivables to a collection agency for the interim, you may want them to state the establishment they are collecting for. Statement date of 9/25/19, with a payment made on 10/8/19, would not have alerted me to answering phone calls initiated by you, from people I don't know, and messages that don't identify who they are calling for. Maybe a follow-up statement on where you wanted the payment sent, or who was handling your accounts. You even sent them the payment I sent YOU. read more

I went there for both an Ultrasound and a CT Scan, my experience was awesome, well as awesome as it can be getting these done. Professional, nice and busy and they know what they are doing! read more

Lack of an update or any acknowledgment. I arrived for an appointment, checked in and have now waited over an hour beyond the check in window timeframe. Very disappointed in the disregard for patients time. read more

I have had multiple MRIs at several different hospitals/imaging centers. My most recent experience was at Modesto Radiology. I was beyond impressed. Their staff in the department is extremely friendly and helpful. They are more efficient and organized than UCSF!!! The procedure took about half the time than previous MRIs because they have a very organized and prioritized way of getting patients prepped. I really appreciated the open MRI machine which was much better for someone like me who is very claustrophobic. I sincerely hope I never have another MRI anywhere else. This place made what can be an uncomfortable, unpleasant procedure extremely easy. Thank you Modesto Radiology! read more

I've been waiting months to finally consult with a neurosurgeon. I have arthritis in my lower spine. As I went into the office, Dr. Breman? was talking to me about my MRI films (that he went to see in another room... he never got to show me what is on them) He didnt give me any new information, he wasnt able to have a complete conversation. Almost an attitude telling me i dont need surgery because hes the professional... Unfortunately I already knew everything that is going on with myself and i need a solution, all he could do was refer me to another type of doctor. im being tossed around like a hot potato and im not getting any answers. i was in and out of the building in 15 minutes. it was a complete waste of time. My commute to modesto was longer than my appointment time. im very disappointed. Try to teach your doctors that they need to care and have concern for their patient. I know that in the end, all i was to him was a floating check that he could try to hurry out of the building, so he can see his other patients.(checks) read more

No longer able to join my wife for her ultrasound, but have to sit in the waiting room with a nasty dirty dog that was not a service animal. When are we going to stand up and say enough. Supervisor said there is nothing they can do but ask if the animal is a service animal. No proof needed. Yet I'm no longer able to assist my wife who has severe anxiety thru an ultrasound. I'm disappointed read more

WOW, WOW, WONDERFUL!!!!! I had the best very best experience here at Modesto Radiology & Imaging. I was in a week ago for a chest X-ray, and EVERYONE I had the pleasure to meet here were fabulous, attentive, kind and patient. Yesterday, I went back for a CT with contrast, and I was terrified because of a couple of negative reviews regarding some people's negative experiences with the IV, and I'm writing to tell everyone, DON'T WORRY the gal that did my IV was AMAZING!! We were chatting, I was a little worried, and I didn't even feel the needle, NO PINCH- ZERO. YAY. Then, the gal that brought me back to the dressing room, was happy, positive and genuine. If I were looking for a job, I'd work at Modesto Radiology & Imaging. Great people with GREAT ATTITUDES!!!!! Thank you so very much for being so kind to me. read more

I'm sure the ladies at the front dest are overwhelmed with the chaos in the front lobby, it was very crazy in there, but the lady that was my first exposure to the business was very short and slightly rude as if I was bothering her by waiting in line and asking where I needed to be. She said, "Can I help you?", "What insurance do you have?", and "Second floor". After that, the rest of the process was fairly decent. We have had a few X-rays done there and every time, it's pretty much the same, even our more recent experience (two weeks ago). I just called to schedule another procedure and I was disappointed to hear they were scheduling so far out, about three weeks to a month. We weren't able to wait that long. read more