Sometimes good but many times not enough cashiers are working. I usually pay cash so I do not go to…read morethe self-checkouts, which are an abomination to begin with. People should get a discount for using a self-checkout. Just now and at other times I have gone in there to buy a gift card with cash and I left without purchasing it once I saw that the one checkout line that was open would take me forever to get through at the glacial pace it was moving with many people in it. Meanwhile the four self-checkouts were completely open because everyone else hates them too. I don't put cash in a machine. There's no proof that I put it in except for maybe some surveillance footage that may or may not be in use. And don't even think about going in any store right after work especially on a Friday because it will take forever to get through the lines even though there are multiple cashiers working. That's not how customer service should work.

I stopped in on 7-21 to do an Amazon return. I had received a QR code for the return. I was unable…read moreto pull up the code on my phone. Customer Service Rep, Kim came to the kiosk to help me. She spent about 10 minutes with my phone and was so patient and pleasant. She then took the phone behind the counter and was able to pull it up using WiFi. She scanned the code and put my package in the plastic bag and finished the return. I was so impressed with her positive attitude and her determination to help. She is a GEM!!

Like the remodel. Really really nice. When I come in the…read morestore is clean, well stocked, easy to move around. Great deli selections, including sushi. Well done, well done. My only complaint is when I took my cart to my car the cart locked up making it impossible to push. I was parked in first row of lot near the street. A nice young couple saw me struggling and assisted me. I wasn't taking the cart beyond your parking lot. Please adjust this so it doesn't happen to anyone else.

The store is well stocked. Be advised of unfriendly encounters with rude people who stalk you…read morefrom behind to speak over you at the checkout as it helps some of them deal with their feelings of inferiority or inadequacy. Perhaps some losers find this as a way to gain a sense a purpose, or just maybe, to build on their low self-esteem. Very unpleasant. I might have felt pity for those losers if they didn't act like jerks.

great service great staff and easy to check out good food also…read more great service great staff and easy to check out good food also

I love to shop there and I also use thier pharmacy. It is the cheapest out of pocket. The deli area…read morehas great foods to warm up and the $5 whole rottiserie chickens always taste amazing.

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

I recently was in the business to get a strapless bra for a dress. I headed to Nordstrom and said…read moreto myself why not get fitted as well, it had been about 5 years. Associate Jo was absolutely amazing in helping a girl out. I cannot recommend them enough for a fitting experience. I never once felt uncomfortable or pressured to purchase anything. I'm absolutely glad I decided to get measuredto my disbelief, I had went up 2 cups sizes. I now will have to replace every bra I own. Jo assisted in helping me pick different styles and shapes. Truly her expertise was top tier. I will be back to grab some more soon now that I have found brands that I love. My clothes fit way more flattering thanks to Jo in intimates. Thank you Jo!!

After having lunch up the street, I decided to go shopping since I haven't been to this area of…read moreCleveland in years and boy has it changed where the old Kmart was is a Home Depot a Kohl's with big lots wedged in the middle. I decided to do some shopping there Didn't really need a whole lot, but I found a little bit of this a little bit of that in this much smaller store than all the west side Big Lots I patronize. It was kind of a happy Saturday afternoon and I found several things that I would have some use for in the next few months ----so good deal.

I know, 5 stars for a discount store? But trust me, they earned it. First, the staff here is…read moregenuinely helpful. They are engaging and friendly, especially when the store isn't that crowded. I've had a few staff members remember me from previous visits. Another plus is that this store is always clean and organized. Shelves are stocked and the staff is aware of where to find things if you need help. When there is a line, immediately you'll hear a call for more help at the front. I'm so glad this location opened up. They are the absolute best Big lots I've ever been to!

We love "Heinen's Grocery Store". They are right near our…read morehouse so it couldn't be easier to get what we need when we need it. The folks that work there are neighborhood people. Kind, professional and helpful. The quality of the food, in every form, is always excellent. The store is always neat, clean and well organized. They always have plenty of everything. I remember even during the "COVID" years we always found what we needed. And when you're all done shopping and ready to go there are always plenty of cashiers to help get you on your way. "Heinen's" is a great organization.

Heinens! Where the aisles are big enough and the staff is ALWAYS polite!! Their prices are worth my…read moresanity.

This TJ Maxx is located in a popular plaza in Willoughby. You can definitely get a lot of different…read moreshopping done in the area. This TJ Maxx is medium sized with a lot of seasonal sales and products. Assortment is pretty extensive and there are a lot of budget-friendly options. There is never really any wait or line. Service is this store is very mediocre. Associates visibly roll their eyes at the customers when they leave. It's pretty disheartening to witness. Service could definitely use some work.

Introduced my husband to T J Maxx at this store - big mistake LOL. Now he's a regular and I just go…read morealong to push the cart. Seriously - my go to store for gift exchanges, unique pet items, and bargains. I like this store because it's not huge. However, the aisles are a bit crowded, therefore four stars.

I really like Giant Eagle the only reason I don't give you a five really doesn't have anything to…read moredo with the store, but I have to tell you something. I tried to place an order for the first time but it would not go through, so I called your store to let them know. I wanted to make sure about the curbside pick up, i have never done it before. They gave me a customer care number I called them. They said they did not have an order for me. Same thing my Painesville, Ohio Giant Eagle said they did not have my order. I was perturbed. It took me awhile to get that order together. , but it didn't get through. Very disappointing. I wanted to do a curbside pick up so because I've been sick.

Excellent store! Friendly cashiers, always fresh produce and the store is always clean!read more