"Great Lakes Mall" as a kid and young adult this was the place to be. It was big and had everything you could want. It was always clean and nicely decorated. And perfectly located in Lake County. Unfortunately, most of the malls are gone now. I think there are only 2 or 3 left... and they're struggling. Well today brought back lots of memories... good ones. I realized I really enjoy strolling around the mall environment. I heard malls might be coming back. Gen-Z seems to like them. I really hope so. That would be great. Everybody go visit your local mall. Support them and keep them alive. Someday I'd love to be able to give them a 5 stars. read more

I went to icing since it's the only one left in the region and they were able to open my belly ring that I bought a year ago I could not open - I bought a few more navel rings at hot topic and Spencer's with savings deals and coupons. My friend really enjoyed a store across the way called Gio. We stopped at this Asian mart by the restroom and grabbed some snacks. I thought it was expensive... I won't be stopping there again! But she sold bubble tea there. read more

And now all the stores I listed are gone. My hometown mall is definitely dying. :( Macy's & Sears have since closed as well, and this mall is a shell of what it used to be. It'll always get two stars for nostalgia, but that's the only reason. read more

I was waiting for my car to be serviced nearby and decided to check it out. Not much for malls, but this one was great, especially if you have children. Activities spread through the mall and sitting areas. Easy parking. read more

There's something about a mall that brings memories and a nice shopping experience during the holidays. We came to walk, but had to go into a few stores. I loved seeing where my sons used to shop...Journeys, Pacsun, Hot Topic, J.C. Penney's and Dick's. Other stores we saw were Gio, Pink, Victoria Secrets, American Eagle, Torrid and many more. The mall was busy. Kids were riding the train, jumping the Moonshot Bungee, and riding animal cars around. The food court was busy, having many choices for food and beverages. We had an Orange Julius, but considered the bubble tea counter. Gloria Jeans is my choice of coffee while enjoying Auntie Em's pretzels. read more

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The Great Lakes mall is a good place to visit. The food restaurants and the stores are all great. The Sneaker Stores have a lot of options to choose from including JD,Hibbet sports , Kicks in the 216, and Hype. One of the BEST stores in the mall in my opinion is IVYS URBAN COUTURE. Clean place, owned by a nice man named Ivy Robinson. Ripped, bleached and special jeans. Lots of designer clothes that he has. Some of the BEST things he has are his George V jackets and clothes. Walk In and you immediately receive great service. Wonderful store! read more

Great Lakes Mall - George V varsity jacket - Shopping Centers Near Me - Mentor, Ohio

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My visit to Great Lakes Mall was not a negative one - although I am from out of town and only have one visit to draw upon. The Mall was clean and brightly lit. I was able to find the stores I was looking for! #GreatLakesMall read more

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The mall was not crowded with people making it a nice experience. They had a lot of good stores to choose from. The mall was very clean. read more

Great Lakes Mall - Shopping Centers Near Me - Mentor, Ohio

After visiting the Holden Arboretum I drove past this place. So I figured I would stop. It was a very nice place. Lots of businesses. And places to grab a bite to eat. It was busy this day but not crazy. I spent about an hour here. I do recommend this mall. read more

Great Lakes Mall - Shopping Centers Near Me - Mentor, Ohio

Great Lakes mall is one of the newly reopened malls in Cleveland following loosing restrictions due to the pandemic. The site does need to be updated because with a check in you are entitled to a reusable tote bag at guest services. When we found the area the would have been guest services it has now become a health insurance section. Flanked by your traditional chain stores and a few of their own tucked in on the side only some of the stores were open.Dillards anchors the one side and there is a food court in the middle. There is also a wood fired pizza shop near the entrance. The first thing I noticed was that many people weren't wearing masks and when my family members used the restrooms, they told me that the sinks were not marked off for social distancing. I only needed to go to Bath and body here and was glad to see it was linked to one of the few White Barn stores left. I was glad they had a "line" for Bath and body. I learned that they are allowed 15 people in their main store and 15 in White Barn but you must stand on the blue tapes while waiting your turn to enter. I also noticed not many were wearing masks when they were admitted but still I did not let that deter me because they were having their semi annual sale. I came away with some good finds that my Bath and body store I frequent in Pittsburgh did not have and some good bargains too. The mall has an indoor playground but it is currently not in use. It was nice to visit an open mall again just to see some of my run of the mill stores. I was glad I was able to find a few bargains at least. read more

Great Lakes Mall - Inside - Shopping Centers Near Me - Mentor, Ohio

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I went to Claire's and the worker would not stop pestering me about deals and purchases. She followed my and my friend around the store the entire time even though we already had items in a basket to purchase. She then proceeded to tell me my ears were pierced wrong and they looked horrible and I should allow them to close and come back to the store and have her pierce them. And it wasn't a nice looking out for me type of way. She was very rude about it. I did get some cute items but was it worth the hassle of her? I don't think so. read more

This one Claire's employee, Abigail, was pestering me to buy stuff from the moment I walked in. "We have a buy 3, get 3 free sale going on right now." And, "We also have a secret buy 2 get 1 free sale as well." And lastly, "Looking for anything in particular?" Should've been the only words coming out of her mouth and after we had already decided we would do one of the deals and were just looking for things to add she kept trying to get us to buy stuff that wasn't even part of the deal. Like leave me alone. She also insulted my friend's piercings and said they were done horribly and she should come back and get them redone buy her. Like no leave us alone. She also followed us around the store. I will not be going back to Claire's if she's there. My friend at least got some cute clothes at Charlotte Russe". (Everything else was fine but Abigail just ruined my day.) read more

This mall is one of the best I've ever visited. There are so many stores and restaurants in there I can't even count them. None of the stores repeat and there are even some old stores like Spencer's. Even though some of the restaurants are leaving. It is still a great place to go. read more

bubble house inside the malls food court is so amazing they have so many options from rolled ice cream to protein shakes, the customer service is amazing!!!! the owner is so unbelievably kind and sweet, i ordered a small and he gave me a large and it was sooooo yummy read more

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*Sad Face* my childhood mall is going down the pooper. I feel like this mall has been on the steady decline since I was a little Cara. Granted, it does have a few savior stores, but for the most part they've all come and gone. There used to be a Gap... an Aldo... all bye-bye! Don't get me wrong, Great Lakes Mall does have some redeeming qualities. For one, the quality stores they do have tend to have more of my sizes left since they're not as busy as other malls. Score! The staff at most shops seem to be nicer and willing to actually assist you. For instance, every time I go to The Limited I don't want to leave! The girls there are so wonderful and give you honest opinions. It's like having a private shopper! This mall is also doing a better job of filling in empty spaces, which is way better than hearing the echo of your own voice down the hall. One last positive that I'll mention: this mall is easy to shop. Why? Well, it's usually empty. I admit, I live to shop. But I never like a crowded store or mall... in fact, it's infuriating! Especially when I just stop in to grab something quick and it takes forever because some idiot is holding up a line over a huge return that she clearly just shoplifted. (God. I love run-on sentences.) With Great Lakes Mall, I'm usually in and out--no annoying hassles or crowds. read more

Had a pretty funny experience. It was a very rainy day and I thought I'd take my camera and snap a few photos of the holiday decorations at this mall. My camera club is having a holiday photo competition. I was stopped by the mall security and told I needed to apply for a permit to take photographs in this mall. I told the mall security guard I was from NJ and he ask about a recent mall shooting in the state. I responded that I was pretty sure that the person was not shot dead with a camera. I didn't have an issue with this and complied, but thought it was very typical of Ohio culture where cameras are viewed as more dangerous than guns. The mall is neat and clean and has a good selection of stores. My grandchildren love to shop there. read more

Great Lakes Mall - Contraband Poinsettia photo snapped at mall before mall police made me put away my camera. - Shopping Centers Near Me - Mentor, Ohio

Where to start? I like this mall. I much prefer it to Richmond or Beachwood, however, I chose a very bad day to visit. 1st the good. They have a Spencer and a decent food court. They have all the stores I want to shop at and the sales tax is less than the Cuy. Oh Fuji the Japanese place is pretty dam good. Lunch special for 10 bucks choose 3 rolls plus soup and salad. The staff at this mall are pretty friendly and actually ask if they can help me. Lots of parking! The Bad: The mall is located in Mentor. Ever been to Mentor? It is a cultural void, Soccer Mom infested, soulless, chain store infested suburban wasteland. I have never seen such a concentration of Italian and pizza restaurants. Here is how it goes while driving, Chain store, Italian restaurant, gas station, tanning place, fast food restaurant, pizza joint, rinse and repeat. It is obviously very sunny here as a lot of younger people have tans. This place used to be farm land many moons ago! The Ugly: The day I came here there was a competition for singing the National Anthem. I love this country but to hear this over and over made me want to put a bullet in my head. This was probably worse than water boarding. I mean it's not an easy song to sing and half these people had no business even trying it. They seem to have all these free cars that you have a one and a bizzilion chance of wining. All you have to do is give them your personal information. read more

Disappointed in the quality of food from the food court. The vendor we ate at was expensive and the quality of food was poor. Dried out or re-used from earlier in the day. We will not return! read more

I have lived in Mentor for over 40 years. I love my community however, I find the great lakes mall is a poor shadow of it's former self. The mall is now overrun with overstock discount stores, tiny shops selling junk at high prices in an atmosphere from the 1980s. At either end of the mall are too sad vacant monstrosities of stores that are never coming back. Inside the mall it is gloomy and filled with kiosks selling junk. The only store of any worth there is the bath and Bodyworks. Other than that there is no reason I would ever walk in this mall again. They need to tear it down and replace it with the kind of shopping center that they have done at Westlake in, Rocky River. The only people you'll ever see in the mall are the walkers who come there just for exercise or at certain hours gangs of kids. It's a shambles. I am ashamed that it is part of my city. I am not the only mentor resident that feels this way. And it's very obvious that the owners of this mall care nothing about it. The mall is worthless and an old piece of junk That I now completely avoid. Shame on you Great lakes mall. read more

Still 2 stars, GLM. The food court is even worse now. They added these large tv's everywhere that play top 40 music videos. I won't lie and say I wasn't dancing in my seat to La Roux and Gaga while I ate my crappy pseudo Greek food... but seriously, the music is loud and it echoes and makes it almost difficult to carry on a conversation. It also makes it much easier to want to get the F outta there. My son loved The Disney Store. It was tough to get him out of there. This mall seems to be suffering. It will probably end up like Euclid Square if they don't get some better stores soon. read more

I just went there the other day. I haven't been there since they redid the mall and it looks like it was just built. Great Lakes is your typical "generic suburban mall". They have the typical anchor stores (Sears, JC Penney, Macy's, and Dillards) and then the typical stores like Hot Topic, FYE, Abercrombie and Fitch, Spencers, etc... I forgot the Gap closed here which shows how often I shop at the Gap. The Disney Store and the Indians store are also pretty awesome. I agree with the mall being over run with kids. I was there on a Friday night and there were packs of teenagers roaming the mall. But I didn't feel threatened or unsafe so whatever. read more

I hate to one star up the queen of Yelp(sorry Cara) but given my options in Richmond Heights, the GLM is A-OK with me. I know, I know, I am really close to Beachwood and Legacy, but these places are 4-5 star malls that I feel like I need to dress up to go to. Great Lakes is probably on the downfall but when it comes Christmas time I always find myself walking from store to store looking for deals. Now if you want a good comparison and really have to know what a mall looks like when it completely goes belly up, then go to the Richmond Mall on Richmond and Wilson Mills. You'll be high tailing it back to Mentor in an instant. I don't really do mall food except for pretzels at Auntie Anne's so I have no comment or recommendations in the food court. But there are plenty of fast food joints outside the mall for you to stop at after your shopping. read more

Love that the mall is enforcing task masks to keep everyone safe. Everyone at all my fav stores are super friendly and helpful.

We came shopping at the end of our day so there was limited to exposure to some of the stores... We did get some of the things we were looking for at affordable priceS!! read more

VICTORIAS SECRET; If you are a size small or XS or mixed race like myself, be prepared to be shunned and discriminated against & for the workers to call you an " anorexic" or " n - - - - r lips" over the ear piece to the cashier as she's giggling while spending close to 200.00 and for the manager to not do anything but side with the employees. I guess this is how they treat their angels credit card holders. I was with my friend & and we were walking around the mall and I always like to browse a Victoria's Secret whenever there is a chance , especially now that I have an Angel's Card , I love shopping for gifts there & was a loyal customer for over 10 years. We walked in & a gorgeous burgundy body suit had struck my fancy. I then looked for a salesperson as the store had hard anyone in it & managed to finally find one. I am not sure of her name (after a huge run around, I was told her name is Lyn) but she had sort of messy hair, glasses & wore all black..her skirt was sort of witchy and scary and she was definitely on the bigger side which is fine, but she could have at least treated me with respect. I asked her if the bodysuits that were on the rack were the only sizes (they had l & xl). She said whatever was on the floor is all they had. I then asked if there were any in the back stock room ( I have had employees at other stores go in the back to locate stuff that was out of stock & found it successfully in the past). She then took a nasty & sharp tone & said "mam.. I just told you that what we have out here is it in sizes". I told her i was only asking since most of the stores always have smaller sizes. her kind reply " these are the sizes that normal people wear. Anorexia is not common in these parts . you have a weight issue ..only thing that would fit you here is on the mannequin its a size a size small." I was flabbergasted by her nasty reply that was completely unwarranted. Her co worker with kinda dark curly hair wearing all black was sort of chuckling in the corner. By this time, she had already pulled the bodysuit off the mannequin for me. I decided to go ahead & get the bra & thong..where as most people would have walked off. When it came time to buy the thong she helped me for the thong size her snarky nasty tone reared its heinous head again "lemme guess..you're an xs or a small"? as she made her nasty face at me. I went to pay & the girl behind the till had her little earphone that they use to communicate with one on another on loud and hanging off her ear , so I could her the salesgirl tell her "watch out for the crack who - r with the n - gg - r lips" The girl behind the counter laughed. After I paid, I said to her you guys are all a bunch of rude pigs..theres a planet fitness here ..so if you feel so bad about your weight..go work out" she called me the C word. Victorias secret did NOTHNG ABOUT IT. I spoke ti the store manager & she "didnt have time to deal with this" . so, needless to say, I am done shopping here.Its a shame they let people like that work there & most of all allow sales reps treat customers like this. read more

Went to the mall to get my daughters ears pierced. We went to Piercing Pagoda first, which that experience was great. Next I went to JCPenny to go to Sephora. Not only did they deny my niece samples. I was told that Urban Decay and a promotion and for every purchase you will receive a free liner at the register. When I reach the register to buy a $22 lip stick. I was not properly greeted and did not receive my free gift. The young lady next to me did and more. But it seems I was being rushed out the store. It's sad because the person that greeted me at the door was really nice. But the cashier not so much. I love shopping at this JCPenny location but will second guess every going in Sephora again. Also they do not show up on Yelp for me to send them a person review. #treatcustomersequally read more

I've shopped at this store on numerous occasions in the past 3 years since moving back to NE-OH. The store is wonderful for items available for sale and the staff are helpful and professional and kind. read more

I've been going to this mall since I was a kid. It is a great mall with a lot of stores at different price points. They recently remodeled the entire mall and it looks great! The food court also has a good variety of restaurants. read more

Okay really.... this mall could be a lot better. It feels pretty old and there aren''t that many great stores. The H&M is fine.. and there are a few others. But overall, just not near as nice as some other malls closer to Cleveland. The food court is a little weak too. read more

Mall is very dead. What ever happen to all the cool stores? The mall even has empty store fronts. This is more likely going to end up like Euclid Square or even Rolling Acres. Now that they added Dicks Sporting Goods and BJS Brew House. Let's see if the mall is going to come back to life read more

Ive been going to the mentor mall since i was a infant and grew up in this mall, but ive recently seen a decline in the friendliness in the workers, especially at the new candy store called shelbys. I accidentally touched a piece of candy when grabbing some with the spoon and the worker yelled at me telling me she will have to throw away the whole bin of the candy. i kept walking around looking while my friend was buying candy and she came walking back making a remark with "is this the one you touched?" And i just replied nicely with yes. This girl also worked at aeropostale when i was in there shopping and she made a remark about a family very loudly.. read more

I love this mall ! Very peaceful and not over rated like South Park mall. You can come here on a Saturday and this mall is still not crowded like South Park Mall. They have all the stores that I love to shop at like: Charlotte Russe, V S, H&M, Sephora ( inside JCpenny), Shoe Department, Forever 21, Windsor, Bath & Body Works, and Gymboree. Love taking my son here to play in the kids area and riding the train. They also have a food court with a variety of food, from American, Asian, and Italian. read more

I have been Shopping at Great Lakes Mall since High School . It has been fun to watch the changes over the years. It looks the best now and the verity has increased enormously. Its Nice to see the addition of Dicks Sporting Goods ! The possibilities seem endless! Keep it Great Lakes Mall. read more

The Mall is not that great. Lots of closed shop. I normally go there just for the Mall walk-athon exercise and leave. It's a bunch of teenage hangouts. there's no store for me that makes me go there any soon. read more

The name of the place is fujis restaurant. This is,an excellent place to eat. The food is wonderful and the staff is warm and welcoming. Great place to dine weather it is lunch or dinner. read more

I have been going here for 5 years, this last visit was horrible. To start it off i visited hollister(my favorite store) and the customer service was terrible, they had sighns up on jeans for $25 i had gone to check out and the price came up as $45. I had said that they had sighns up for $25 and the gentleman (being very rude) said "No we are doing buy one get one on jeans( even though there was not and sighns saying that in sight). But just to top it off he went and looked, came back and just jumped up on the back counter and said nothing. He was very disrespectful. Next on the complaints list is the food court. THIS AREA WAS DISGUSTING. There was trash everywhere, none of the tables were wiped down and the whole experience was gross. The only good part about my visit was the food at asian chao. read more

The staff at VS was so helpful professional & so nice, it was my first visit to this VS & they made it a great first visit. They even held a item for me till I could get there. VS is one of my favorite stores. Thank u all for making a Texas girl feel welcomed read more

This mall is absolutely wonderful!!! It has updated finishes and is beautiful. Has all the stores I like, including Hollister, American Eagle, Pandora, and Jared's. The staff is very friendly and helpful at all the stores I've been to in this mall. The food court even has a Dairy Queen!!! The mall is in a great location, near many restaurants, movie theatre, and much more. read more

Was approached by the mall "cop" and was harassed to leave at exactly 9. Mind that we had ordered food and waited in line for about ten minutes just to get our food. We had just sat down to eat and she said she would "let us stay for five more minutes". That's just rude. It's a mall. read more

Excellent local mall. It's really gone uphill in the last few years. The store selection has improved dramatically, with new additions like Teavana and H&M. Their food court is also high quality as well. An excellent place for those in the area to shop. read more