AVOID AT ALL COSTS!!!…read more The owner smashed my vehicle into the side of the building. He is refusing to pay for the damages. He does not have any insurance, and tried to send us to a shady body shop that wouldn't have done quality work! This place should not exist! Please stay away.

Came on Saturday 8am for inspection. Hours says opens 8am. It's next to the Shell station. The guy…read moreopening said the inspector isn't in yet , to come back at 8:30am. I came back at 8:30am and waited a few minutes. No one walked into help. No one was there, just an empty tiny waiting room. So I left. Not sure how this business is ran but.... There's no service.

What AMAZING customer service. I did not see her name on my receipt but Mr. Torres should be very…read moreproud of the service provided at the up front desk. She called and handled my car needs very well. I feel bad that I didn't catch her name at the start of our conversations but these type calls come in very fast with information :) I needed my daughters AC repaired and this special lady went out of her way to help us get the best deal from suppliers. I mean top notch service that I didn't expect anyone could provide, she has! I will go through Pep boys for all my families used car needs. I know I can depend on their service provided and the ladies to take special care of me. Thanks again! Em Kobayashi

Had my 2018 Jeep wrangler tubicon there for an end alignment on 08-20-2026. Was told it does not…read moreneed a toe in as part of the alignment process, on line info shows it does need a toe in as part of the alignment process, also asked several times about estimates for new shocks, inspection report said shocks are fine, two other repair shops indicated shocks are shot, ???????????

Where do I even begin?? My mother-n-law's car broke down off of 36 and an off duty Sheriff had her…read morecar towed to Christian Brothers and then he and his wife personally drove her to the shop. He made sure she was safe and in really good hands. The entire staff took such good care of her and even drove her home. We normally use another mechanic which we trust whole heartedly so I had the car towed to the other shop. Her motor had to be replaced and both shops gave us quotes but Christian Brother's was $1,000 less and had a rebuilt motor with lower mileage available. So we decided to use Christian Brother's for the repair. They were super quick and kept in touch with my husband and I to make sure we knew what was going on every step of the way!! (I'd like to add that the Sheriff stopped by the next day to check with them to see if she was ok!) We got the car back and all was good...and then it started to overheat so we took it back in and there was a defective seal - they replaced it of course under the 3,000 mile / 36 month warranty. Again, the drove her back and forth so she didn't have to find a ride. She even joked around with them asking if they'd mow her grass when he took her home the first time and when he brought her car to her once it had been repaired she teased that since he hadn't done the grass yet now he'd have to paint the house. Joking around like the we're old friends! Today I took my daughter to buy her first new (to her) car. Before we went shopping we stopped by to check in on the recent repair for my mother-n-law's car. Mind you we've only met briefly before - when I walked in they called me by name and immediately asked about my mother-n-law. We talked to them about our plans to buy a new vehicle and they gave us some recommendations and gave us some great advice. With my daughter having all of these new responsibilities I wanted her to know that if she ever needed a trustworthy mechanic close by - these were her guys! I am so happy that they take so much pride in their work and their customers!! It really does take a lot of stress off my plate knowing my 2 favorite girls are in good hands if they ever need it!! So a big huge thank you to everyone at Christian Brothers!!!

Exceptional service from the guys at Christian Brothers in Rosenberg yet again, totally…read moretrustworthy, reliable & extremely friendly. Thank you, Gardale & your exceptional team of top class technicians. Your pick-up / drop-off service is bringing vehicle services into a new dimension. A special thank you to Melissa, Arthur & Christopher for going above & beyond in helping us. Can fully recommend this exceptional company.

RUN FAR AWAY - Worst Experience of My Life!…read more Please, whatever you do, RUN FAR AWAY from this Valvoline. I came in for a simple oil change, got pressured over and over to do a transmission flush, and it destroyed my car. My transmission was jerking, grinding, and my check-engine light came on. The dealership confirmed the fluid was burnt with metal debris, and now I'm facing a $12,886 repair. When I called to get help, the so-called investigator Stephen spoke rudely, took no accountability, and pretty much hung up in my face--even with a corporate rep on the line! They denied my claim without any written proof, only excuses. THE SERVICE WAS NOT EVEN SUPPOSED TO BE PERFORMED ON MY TYOE OF TRANSMISSION ACCORDING TO THE DEALERSHIP! I'm beyond disappointed and furious. If you value your vehicle, your money, and your peace of mind, do NOT trust these people. They're not accountable, they're unprofessional, and they clearly don't care about their customers. Save yourself the stress--go anywhere else. -UPDATED AFTER RESPONSE- Jamie, thank you for responding. At this time, Valvoline has denied responsibility for the transmission failure that occurred immediately after your location performed a transmission flush on my vehicle, despite dealership documentation confirming internal transmission damage consistent with service failure. I have already provided all details to your claims team, and I have formally filed complaints with both the Better Business Bureau and the Texas Attorney General Consumer Protection Division. I have also retained documentation including dealership findings, service invoice, and a recorded call (with consent) in which the claim was denied without written investigation results being provided. I am still without a vehicle, unable to work normally, and experiencing significant hardship as a result of this service. I look forward to your corporate team reviewing this matter thoroughly and providing a fair resolution. For transparency, I will continue updating this review as the process continues.

Mike was the best!! Thank you so much for your help today. I greatly appreciate it…read more He was able to educate so well on what my car needed and WHY it was needed. Overall great experience.

My 2019 Toyota Camry is showing only 37k miles in about 6 years, unfortunately the engine light was…read moreon. My diagnosis indicated a failure water pump. Toyota dealer rejected my claim for warranty, though power train warranty covers 60k miles/5years.Fortunately I met Jim at CincoAuto. He is a very kind person and patiently listening my comments. My car has been fixed and works well. Jim gave me a two years/24k miles warranty for both parts and labor. Highly recommended car shop.

I have been going here for a while but one of my latest visits they were not honest with me, they…read moreovercharged me and took forever while I saw several employees just talking and not really working while I waited for 2+hours. moving forward I will take my business elsewhere

Kym was very nice to me when I arrived. The construction threw me off and I came in the parking lot…read morekinda weird. Lol. She asked me what I needed and helped me right away. No wait. Mr. Patrick came by and showed me my filter and educated me on what to look for in the future. Told me my wipers were too big for my car that auto zone installed and what my car needed and when. They were all veryyyyy thorough even the gentleman that took my glove box off to check something. This was my first visit and I will never go to another location. Great customer service is hard to find especially being new here. I would recommend this location for anything they offer simply because you'll be treated like a normal person while getting your car repaired. The best car service I have had in a long time. Nothing was forced on me to buy. Nothing was majorly exaggerated to scare me into a service. Enjoy the photo of my not happy to be moving in Texas heat face.

Came here recently and usually the service is good but I got an inspection and one of the workers…read moreleft the cover for where the coolant goes loose. My engine started overheating cause all the coolant sprayed out and called to complain and they said to bring it in to top it off. I had to top it off myself because there was no way it was going to make it back without it. I still brought it back because it was still overheating and they did fix the issue, gave a free transmission fluid change, and half off next oil change (though I do think it should be free given how severe this could've been).

I went to Take 5 oil change today for the first time Friday December 12 2025 to have my radiator…read moreflushed . And got met in the parking lot by a very nice guy handing me a cold bottle of water and took care of my truck . I definitely recommend this business. Hwy 6 and settlers way location.

Waste of time, went to this after I called to make my fleet card was accepted - guess what - it was…read morenot. Three different excuses so I'm not sure why. This is the 2nd time to be turned away (couldn't do a state emissions test in Dec 2025 because they were "too new"). Last time for me to try a Take 5