Not sure why someone would leave 3 stars but say only positive things. I had a good experience…read morehere, so I'm leaving 5 stars. Previously I had gotten tires from a different location. Today, two of those tires popped from hitting a curb. (Yes, I am an Asian woman, but I swear this is uncharacteristic of my driving.) I had my car towed here using roadside assistance from my car insurance. Went in and had a smooth transaction. Luckily, I was swayed into buying the roadside hazard insurance on the tires. I think it was $9/tire. Today, I only paid $46 for 2 new tires. (I was hesitant to buy the insurance. I swear my reasoning for buying it wasn't because I'm a bad driver. I promise I'm not!) They didn't have the right Michelin tires like their system indicated, so Edgar asked me if I wanted to use Pirellis instead or have them get the right tire. I asked what he personally recommended, and he said that I should get the same tire. I said okay, and he went and got the right tire from another store. Super friendly and helpful. I'm very happy with the service I received.

Unfortunately, I had a very poor experience today. I only went in for a sensor replacement, but I…read morehad to return because my car would not drive straight -- it kept pulling completely to the right, which was not an issue before they worked on it. To make matters worse, one of the employees parked her own car behind mine to change her flat tire, causing me to waste even more of my time. When I asked why the employee's car was blocking mine, no one gave me an answer. I am very disappointed with the service I received.

Huge shoutout to James with On Time Tires! I had a flat tire with a piece of metal lodged in…read moreit--definitely not how I planned to spend my day. We gave James a call, and he came out right away. He happened to have my exact tire size in his truck (talk about good luck!), and before I knew it, my tire was replaced and I was back on the road. Fast, friendly, and professional service--I can't recommend him enough. Thank you, James! R Goldstein

100/100 recommend !!!! saved the day !!! don't look anywhere…read moreelse !! customer service 10/10 !! efficiency 10/10 had me in my way in no time !!! on time !!

New reconditioned rims, tires, alignment & everything. Perfectly done…read more Shopped everywhere & you won't regret this place.

My fiance had factory wheel locks on her Jeep and she didn't know where the socket key was. I went…read moreto 3 mom & pop tire shops and 2 Jeep dealerships with no luck in getting the locks off. The Jeep dealership on BW8, around the corner from here, told me to head over to Rollos. They were able to get all 4 locks off in under an hour and I was able to go home and put new rims on my lady's Jeep in time for Jeep weekend in Galveston!!! After Jeep weekend I returned for an alignment and to price meatier tires. They all took good care of me and I would definitely recommend them.

Deceitful people. They're juat trying to lie and take people's money…read more I went in for a tire sensor and ws told all 4 were bad plus i was charged for just the scanning. I told them they need to disclose that charge prior to performing it. I left and went to a different tire shop and juat as i knew only my front right needed replacement. Donnot go there and do not recommend.

Came here for an alignment and they messed my car up my car jerks and when I went back to tell them…read morethat the car was messed up they said that they didn't do it and my car never did that before I went there! They did a bad alignment on my car! Horrible horrible place! Read reviews first!

Update: Clearly this business does not care about their customers. I was promised a phone call at…read moreminimum, by the owners but apparently they are too good to deal with people who spend money at their establishment. Also, I'm confused why they can't understand that it TAKES TIME for a crack to expand. How could you see a crack on tinted tail lights? I didn't even see them until the dealership pointed them out. These people do not want to help, never tried to help, and are crooked business people. Please, do not shop here! Buyer Beware - first of all, the Indian guy that works here is rude as hell. He is clearly someone who had no respect for customers, past or present. I had my tail lights tinted here a year ago. I was not aware, due to the coloring of the lights, that this business cracked my lights. Fast forward a year, and the lights have had time to allow for those cracks to expand. That expansion allowed water to deep into the light, shorting out my light. They are LED lights, so a simple changing of a bulb will not suffice. I had contacted the business to try and remedy this, and of course, they say that someone else must be responsible. The "owners" have no interest in helping or even making themselves available to talk. How professional is that? Pay attention to the bad reviews - they hold merit.

Absolutely the best automotive-repair experience I've ever…read morehad. Chris & the staff were wonderful, knowledgeable and kind.

First off let me say the professionalism is unmatched. Purchased some wheels and when I got home I…read morenoticed some scratches, without hesitation my wheels were replaced with any hassle! Definitely will be getting more of my business. The pricing is fair and seems to be one of the best in the city. Give them a try if you're in the market for wheels or tires.

Great service and unbeatable prices! Bought several rim sets here and it's become my go to place…read moreeven if I have to drive from the suburbs.

the lay out of this store doesn't work well. maybe they have a smaller space than other sam's…read more they reconfigured the check out registers with out clear defined areas or markings. maybe it's not finished. it was a slow time for shoppers not busy but check out wasn't efficient. their parking lot is always a cluster best not to enter off west airport and again i've been a member since 1990 something no means no. or at least share some features as why i need to upgrade

Store was a mess. Every aisle seemed to have items from other areas of the store that people just…read moredumped anywhere once they decided they didn't want including food. Check out lines were all based on self check and a number of people just had struggles with no support. Just has two items and it took me 49 minutes to get through checkout.

I have never seen a tire shop over priced on anything before , had a nail in my tire and this guy…read morewas telling me I need to change the tire out cos of a nail and he says you drive a Benz so that shouldn't be a problem . I was like this tires aren't even 6months old, can I just get it patched and how much it was. Wanted to charge me $40 to patch a leaking tire and if you read the reviews it's the same complaints. Don't go there unless you trying to blow your money

DO NOT LET THESE PEOPLE WORK ON YOUR CAR!! I came there for…read morea simple job to install tpms sensors. They did that right and it got rid of the tpms light however not even one day later my steering wheel was wobbiling and driving HORRIBLY! So obviously the shop who worked on my car is who im going to put my attention on! NOPE according to these thieves it was like that already they say they don't work on tires that are used... okay so why even accept the service if you knew my tires are not new !! These people cant man up and accept that they suck at working on cars! Then i had this lady say that the guy told me I needed new tires however when i confronted this CONARTIST he even said it himself he never said that... so this PLACE IS ALOT OF HE SAID SHE SAID DRAMA! Now i have to buy a new rim and stuck on a spare!!

I went for an inspection to renew my registration. They were fast! The waiting area was clean. The…read morestaff was great!

I wouldn't recommend this particular location manager is nice but I went in to get an oil change…read morepaid over a $100 and they didn't even change the oil. My oil was black I talk to owner he was rude and didn't apologize didn't resolve anything I will not return and will not recommend this location to anyone