I was able to get service started close to my appointment time. Very friendly staff.read more

They were very accommodating when I explained that I was having problems with my brakes but didn't…read moreknow what and that my daughter was expecting (& actually yesterday was her due date) that I would be getting the call and any moment and needed to drive to Make these, NC! They for me in, understanding my nervousnes, I did have to wait some, but the guys were so nice and friendly, I didn't mind! Well it sounded up being worse than I thought and hit my pocketbook some, but; again it hey made me feel comfortable & pulled trigger! I've had oil changes here, tires fixed, some things, but, I will always s use this location going forward, Thanks guys Jackie

Generally, I've had good experiences with Take 5, and I use them because they have convenient…read morelocations in both towns where I live--Little River and Arkansas. I recently brought in my low-mileage Nissan Armada for service before an extended trip of several thousand miles. During the oil change, some oil was spilled. The team wiped it up, added water, and mentioned I might see a drip under the car. I understand mistakes happen, and this didn't seem intentional. They also recommended a radiator flush, which I agreed to based on what they said was Nissan's recommendation. However, when I got home, I noticed more than a small drip--it was a noticeable mess under the car. In the dark, I couldn't tell if it was oil or antifreeze. Mind you this car has never had a leak, has 32,000 miles on it. I returned the next day, and Carter, the tech, was very helpful. He explained it was antifreeze, possibly from a bubble or overflow, and assured me everything was fine. Unfortunately, after getting home again, I saw more leaking. This forced me to postpone my trip a day and return the following morning. Carter and Brian inspected the car and found a hose they believed was the issue. After driving and letting the car sit, I still saw drips on my normally clean driveway. My car was fine before service, but now I've lost confidence in taking it on a long trip. I ended up using my older car with 160,000+ miles instead. Since the undercarriage wasn't cleaned, I can't tell what's new versus old residue. The owner responded to my initial post and asked me to call the manager. I called on 11/25 and spoke with Jake, the assistant manager. He took my information and said he'd pass it along. Understanding the holiday timing, I expected a short delay--but as of now I still haven't heard back. I've since had someone take the car to Nissan for a full check to confirm it's safe. My expectation was that Take 5 would address this promptly and work to make things right. Unfortunately, that hasn't happened. Two weeks later after reaching out to Take 5 as they replied to do. Still no call back from them. Nissan did have to repeat the service and clean the motor because of the mess underneath. Take 5 could very easily follow up, but they have decided not to. They appear not to be intrested in making things right. No I would not recommend this business.

A coworker said she goes here so I thought I'd give them a try. My experience started well but went…read moredownhill quick. They advertised that they don't pressure you but I felt nothing but pressured the entire time. Literally the whole time they were trying to up sell me to do a coolant flush. I said no the first time they asked. Then I said I'd have my husband check it. They told me to call him and just kept hounding me. Confusing me by stating pricing for that and an oil change. I just wanted to get out of there. They never checked my tire pressure. Then when I got home, I realized they didn't use my coupon and the front of my car was FILTHY from their hands... so now I also have to pay for a car wash. Giving them 2 stars just because it was quick.

Quick friendly service. No high pressure sales! River and team were great! Will be back!read more

Efficient and very friendly service. I had my oil changed and they even provide cool air while…read morewaiting in the car. My dog was in the car as well. I highly recommend them.

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

I'm 63 years old and have dealt with many tires companies but my experience with Chuck and…read moreFirestone has to be by far the worst of my life. Lying and rudeness are his biggest assets. Have always enjoyed my experiences with Firestone over the years even have a Firestone credit card. But after today and my dealings with Chuck I can't in good conscience ever do business again with a company that allows someone with his disrespectful behavior and customer service to be employed. David H

Great service & pricing Employees are very courteous…read moreAlways happy with my service there

I scheduled an appointment for a oil change and a tire rotation. Everyone there was very nice and I…read morenoticed they took their time with each customer. In the end the oil change was $14.00 less than what I was paying. I will be going for all of my vehicle needs for now on. Thank you James

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly…read morerecommend!

Wanted an estimate in changing ac compressor. I was was told I need to bring it in to check it out…read morebecause it could be something simple. Took it in and within an hour they called and said the compressor was bad which is what I thought. But the kicker is charged 175.00 to tell me that and 1600 to replace. Which obviously would not have been concerned about price if I could have afforded such a bill. I was never told it was going to be 175.00 just to verify it needed. A compressor which I told them from the start. So hete I am out 175.00 for nothing. Lesson learned.

June 29, 2025 ...had a phenomenal visit! Josh Holt at the…read moreservice desk was absolutely fantastic, the service/mechanic gentleman was also fantastic. These gentlemen went above and beyond what I was expecting! Again, absolutely fantastic service !!

When it was NBT I was a loyal customer four years as it…read moreswitched over I kept going because some of the people were the same recently I made an appointment for 8 o'clock in the morning and they could not honor it. My car was making noise when I went. They told me they couldn't see my car and sent me to a guy that works on vehicles. The guy that works on vehicles said he check my oil which wasn't true because later after him telling me that I was OK with driving this vehicle wherever I wanted to go found out two weeks later I have absolutely no oil And a few weeks before that, I asked Mavis if I needed my oil change and they said I could wait. Have they looked at my car that they even checked the oil or gave me the oil change when they couldn't look at it for the noise I wouldn't have had to wait a week and a half to see the dealership that also said it was safe to drive. come to find out, I had absolutely no oil and that I would need major engine work per Bell And Bell which I do not trust. I was so freaked out and scared that I traded my car in for a truck which I should've taken more time but they had me so scared to drive it at that point all this company had to do was check my oil and I would've known where I stood weeks before ending up with no oil The mechanic they sent me to a was burning something and I was sick for days a day and a half, I was dizzy from being around the fumes of the place they sent me to who also did not help me telling me the car was safe to drive till he could take a look at it which is when I went over to Bell And Bell after calling them asking them to just let me know if it was safe to drive if I would be hurting the car or dangerous which they told me it was safe to drive. Isn't that funny I'm by myself. I'm a female. I don't know how to do a lot of things on cars and the guy that the Mavis sent me to had me go get transmission fluid from advance and because they never checked the oil I was right there. I could've got some oil. He said he was gonna check it but never got around to it. Obviously, I was assuming he did because he said he was going to I love that car but I wasn't gonna spend $10,000 at Bell And Bell which more than likely would've been if I thought about it and went somewhere else, but I am by myself and I can't be without a vehicle because I don't have anyone to help me.

I had a tire side wall slashed in an adjacent car wash. I drove my car to the adjacent Walmart…read moreseeking help. They had one appropriately sized replacement tire and replaced it quickly. The service manager did an awesome job getting me and my family back on the road. I was very pleased.

These gentlemen gave me so much time, advice and guidance when we discovered my radiator was…read moreleaking in their parking lot. They kept me company and gave me their recommendation for repairs and a local mechanic shop. I couldn't be happier with the honesty and service I received. I highly recommend giving them your business. Shout at to Chad!

Needed a part for my vehicle. They didn't have it in stock. I asked him if he could order it for me…read morebut I was told it was a hassle and that I should try autozone or Amazon.