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    Firestone Complete Auto Care

    3.1 (55 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Nunzio G.

    If y'all are looking for a terrible car experience go to Firestone Myrtle Beach. Go in for a tire alignment and was told I needed over $2500 work done. Entire rack and pinion? I asked what was wrong with it and I was told he shook the wheels and there was play. THAT'S THE TIE ROD END!! When I informed him that there was no grinding, dead spots, heavy steering when turning the wheel I got a blank stare. I also let him know that there's never been a leak in the system and the only true way to tell if the steering was shot is to actually open the system. Also recommend an oil change....done 1500 miles ago. Recommend an air filter....I have a 1 million mile K&N air filter that I maintain. Recommend coolant change....only has 20k miles on it. Recommend brake fluid change....never asked for it. Recommend wiper blades....never asked for it. Recommend rear brake job.....never asked for it. ONLY WANTED AN ALIGNMENT!!! A friend of mine is a retired mechanic and he laughed at the "technique " the so called mechanic used to determine that the rack and pinion needed to be replaced. FUCKING PLACE IS A JOKE!! Well, spoke to DJ the Firestone store manager in Surfside/Myrtle Beach and all I got was, "if the tech notes it, I recommend it. I don't force anyone to do anything. " DJ took a very passive aggressive attitude. Never addressed the bigger issues of underhanded practices. I Tried to be nice, but he always gave a snide remark for each issue mentioned. I've been a customer for years, but I believe this is where I part ways with firestone. This practice is inexcusable!

    Lobby
    Christopher M.

    Stopped in without an appointment for slow leaking tire. They were quick to address my issue (nail near sidewall) and unfortunately had to order a tire which took some time. They were upfront, fair and reasonable. Keeping me informed while handling multiple customers. They assisted in getting me back on the road as quick as they could and I appreciated it.

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    5 months ago

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    Lee S.

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    Lee S.

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    9 months ago

    service done right the first time. very polite, knowledgeable Service Manager. Good location and qualified mechanics.

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    2 years ago

    Firestone is a scam, go to Carolina auto repair specialist instead, Chris will fix u up for half the price this chain would charge u

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    Lee S.

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    3 years ago

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    9 years ago

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    5 years ago

    Kind people though 2+ hours for oil change and tire rotation without appointment. Plan ahead and make and appointment or go elsewhere.

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    8 years ago

    Exceptional service !!!! Very professional and they were able to accommodate me within 20 minutes of me being there

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    9 years ago

    Friendly manager and took care of my minor issue. A flat tire. He found the best price for me. Nice location too.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    We were fortunate enough to find Firestone who diagnosed the problem and had us back on the road Sunday morning at 10am.

    Mentioned in 5 reviews

    Read more highlights

    Preston's Automotive Repair

    Preston's Automotive Repair

    4.5
    (15 reviews)

    If car shops had personalities, this one would be the rare mix of down-to-earth neighbor and total…read morepro. From the moment I walked in, the staff was friendly, approachable, and actually took the time to explain things without making me feel rushed or clueless. That alone is gold. I'm no stranger here, I've been coming for years, and that consistency matters. They always take my schedule, long drives, and my kids' safety into account when recommending anything, which is such a thoughtful, personal touch you don't find everywhere. What really stood out from day one? No gimmicks, no upselling, no "mystery problems" magically appearing. Just straightforward, genuine service. They tell you what you need, what you don't, and let you decide without pressure. It's refreshing in a world where that's not always the norm. You can tell they take pride in what they do, and it shows in both their work and how they treat people. Reliable, honest, and just all-around good humans. Definitely not a rip-off spot, this is the kind of place you keep coming back to and recommend to everyone you know.

    Had back breaks done last Friday. I had to take off from…read morework. I have a Special Needs daughter that I care for and I need Transportation. I just recently started going there Trustin the fact that This Company would be Honest. I didn't know what this would even cost but, I Trusted the fact that they would be HONEST! after paying $998.00 for this job, I called 4 other Mechanics. The prices were $427.00 to $467.00. I left a message and told them. The Mechanic will NOT call me back. I am concerned for people like myself who are Hard working and do not understand completely about Car Repairs. This is why you search for a place that are Honorable in doing a great job with integrity. However, they do not have this. GREED NEVER WIN'S. This is to inform others to find an Honest Person to do the work that we CONSUMERS are not qualified to do. He has not given me a refund for the over price that he charged me.

    Paramount Auto Collision & Service

    Paramount Auto Collision & Service

    4.6
    (14 reviews)

    Went here on Tuesday July 7th 2026 to stop by and check the place out. Needed this because I had a…read morelittle fender bender and unfortunately got into an accident over the weekend. But I'm here and okay. Also we are from NY, and moved to the area a year ago and haven't used body shops yet. Location is key because this shop is near bjs. Also chose this one because they are in business long, and are certified in all different mechanics. Anyways walked in here with my dad, and both the female and male who was the owner, were very nice and answered my dads questions. The reason why we didn't ultimately bring the car here is because of an insurance issue, as progressive didn't list them after we filed our claim and wanted an estimate which involved a vehicle inspection in which we did for the claim. Despite their website saying that they accept most insurances. But doesn't rule them out completely, maybe well use them for non insurance work if needed or for something else!

    I have been a customer of Paramount Auto since moving to Myrtle Beach 3 years ago. From the moment…read moreI arrive, the staff is friendly, professional, and honest about the work that needs to be done. They take the time to explain the repairs and provide a fair estimate. The quality of the work is always outstanding. It's refreshing to find a repair shop that values customer service, integrity, and attention to detail. I highly recommend Paramount Auto to anyone looking for reliable and trustworthy auto repair services. Thank you for always making the entire process stress-free and efficient!

    Firestone Complete Auto Care - tires - Updated August 2026

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