Rick over at precision absolutely saved after car troubles midway though a long trip. Got us absolutely hooked up and back on the road within an hour. Couldn't recommend a shop more. read more

i took my car there for sevice and it sat for a week with no service or updates on the last day i went and sat there it only took 3 hours to fix my car. They overcharged me. a complete waste of time and money. I would recommend going to another place read more

I brought my truck in and asked to have the brakes checked to see if it required replacement. The technician said that the brakes were good but the fluid was bad . All broken down is what I was told. They said it needed to be flushed and serviced with new fluid that's why they were not performing properly. I had them do this and it didn't fix the issue. I was overcharged for the service $175.00 . That I found out when I returned to pick up the truck. The actual problem was a brake system vacuum pump. I had that replaced and the brakes work as expected. I would strongly recommend that you find another place to have service done as I feel they dishonest They got the star because you can't post without one read more

Took my car here after a bad experience with firestone. Let me just say these guys are awesome! Got my car in and out for an oil change in no time flat. They even addressed eased my concerns about the additional charges firestone attempted to upscale me on. 10/10 would recommend this place read more

ZERO stars. You know why people don't trust automotive repair shops? Because of places like this. My daughter who attends college nearby went in to get a squeaky belt replaced. They tried to hit her up for another $500 of crap she didn't need, including stuff like $40 to CLEAN THE HEADLIGHTS. Fortunately, she told them "no thanks." read more

My reliable go-to for over ten years. This is a very professional and friendly shop, they're able to diagnose non-standard problems and they will give you a firm and fair estimate for parts and service. Also great for standard work like oil changes. They often have coupons and discounts so check in with them. read more

Precision Tune Auto Care - Precision Tune on 501 diagonally opposite Tanger. - Tires Near Me - Myrtle Beach, South Carolina

While on vacation in Myrtle Beach, our engine died. Our dealer warranty paid for a brand new engine...which Rick and his team MIS-INSTALLED. One month later, Rick and Precision Tune Auto Care Myrtle Beach are refusing to honor their 12-month, 12,000 mile warranty on this job--by refusing to pay to repair the damage that was done to the engine as a result of their mis-installation. 1. Rick will say that we voided the warranty because the mis-installation was diagnosed by the Mini-Cooper dealer in our home town, instead of the local Precision shop. But the local Precision Tune Auto Care told us they don't have the capacity to do the job. Further, we have been in constant contact via phone and text with Rick, just as the warranty requires. At no point did he say we needed to stop working with Mini or we would void the warranty, or tell Us that we needed to take the car somewhere else. And we have the text messages to prove this. 2. The Mini-Cooper manager sent Rick evidence (including pictures) of what Rick did wrong. Rick accused the manager of the dealership of lying, shoddy workmanship, and trying to take advantage of a "small garage" like his. 3. When Rick refused to take responsibility, the Mini dealer went above and beyond to try to resolve this, even offering to pay half the cost for repairing the BRAND NEW ENGINE which Rick mis-installed. (Even though this local Mini dealer has done NOTHING wrong and has no responsibility in this matter!) Still, Rick refused to do the right thing. 4. Maybe most frustrating, NO ONE AT THE DISTRICT OR CORPORATE LEVEL of Precision will return a phone call or email. The only person we have been able to talk to about this is RICK...our calls and emails to Precision corporate are routed directly back to him. Well, he's the guy who messed up this job in the first place. In other words, Precision not only doesn't honor their own warranty, their customer care Is non-existent. I wish I could give this shop a MINUS 5 star review. I've never gone to a Precision Tune before...and I never will again. read more

My friend has been going there for 7 years and he recommended their business,when I had an issue with my suv. The techs are very friendly, knowledgeable and do their best to get your vehicle repaired asap. I would definitely recommend their services. read more

My car started acting up on my way down interstate 74. It was bucking and the motor was stuttering. I had it tuned up before I left on my trip, so I didn't have clue what could be wrong. I decided to continue driving another 70 miles,until I arrived at my friend's house in Conway. The next morning, Saturday, we took it to the dealer. They couldn't even look at it until Wednesday. Our friend suggest we try Precision Auto Tune, which was nearby along Hwy 501. We headed over and spoke with the guy on the service desk. He said he would try and get to it that day, but it might be Monday before he could repair it. I didn't have choice, so I left it. About two hours later they called and said the vehicle was fine, a coil wire had popped off a plug, They didn't charge me for diagnosing and plugging the coil back on the plug. Never had a shop say no charge, but they did. I gave them a $50 dollar tip. read more

I contacted Precision and explained that my AC was not working . Kelly explained how the AC works and what he would do to fix the problem. After he changed the chemicals in the system, the repair lasted 2 days. (over $300). When I brought the vehicle back, Kelly said"this must be the problem". He then replaced a valve. The AC stopped working as soon as I left the lot. Another $400 plus. He then said it must be the switch . He didn't charge me for it but, again, it didn't work. I finally figured he was just guessing. I decided not to wait another dollar and go to a professional repair shop that would diagnose what was wrong and. it guess. read more

We are visiting Myrtle Beach and I needed some work after bringing a vehicle out of winter storage. We had quite a bit of work done, $1300, but it was well communicated, on time, and the results are great. Pricing is fair. I'd trust this shop to come back and to recommend to visitors that need service. I had extensive brake work and minor engine work. read more

We were vacationing in Myrtle Beach in early august. Our vehicle started over heating and based on the reviews and our insurance company referred them, we had our car towed to their shop. Per Rick's assessment he was able to contact the dealership that we purchased the vehicle from and speak with them about the issues we were having.(we purchased the vehicle as is) The dealership put us in a rental car to get back home and had the vehicle towed at their expense. Fast forward to today we received a call from said dealership and they let us know that they fixed the vehicle and told us what was going on with it. My husband reached out to Rick and he remembered us, we let him know what the dealership said was wrong with the vehicle and asked for his professional opinion. He took the time to go over everything with us and even gave us questions to ask to make sure that the dealership wasn't just putting a band aide on the issue. We truly appreciate his time and concern. If we lived in Myrtle Beach this would be the only place we would take our cars. Thank you for being an honest business! We highly recommend them. read more

This is a "golden" auto care place. Honest down to earth people. If you are looking for trustworthy good people to care for your car, this is the place! read more

Oil change, filter and tire rotation. We ended up with a problem that was unexpected as a result of the service but these guys went out of their way at their cost to quickly rectify it. I would trust again just because of how they handled the issue. Mistakes due happen but how people respond make all the difference. read more

Been meaning to post for a while. I've taken both cars here since we moved to the area and I have never once had a bad experience. Never had any major work done but I can vouch for some of the common items that pop up. Everyone I've come across is pleasant, honest and always looking out for the customer. Feel very fortunate to have found a place that I trust. read more

I took my car to Precision Tune Auto Care for headlight and taillight replacements as well as headlight restoration service. They took care of the replacements quickly for me despite some minor complications. As far as the headlight restoration service, they were very honest and told me that given the condition of my lights, the cost of service was not worth it. Instead they suggested some alternatives for a better value and better results. I very much appreciated the way everything was explained to me and how they managed expectations appropriately. Management was kind and professional and I will be going back!! read more

No hassle place. Got right in & right back without any attempts to sell me anything I didn't need. Will come back

A lot of years ago I'd do all this basic repair myself. Years caught up and I can't get around the truck like I used to. But I don't generally trust chain repair places, too many times being sold shoddy work or work that didn't need to be done. I've been coming here for several years and haven't had that problem. They do good work, excellent diagnostics, and have fair prices. They also excel in an area others fail miserably, their time estimates are pretty close on. A lot of places in Myrtle Beach apparently can't time manage and don't mind telling you "an hour" when they mean three or four. I've always made good time here. If you need trustworthy and reliable service then they'll do nicely. If you need rock bottom prices then you'll have to do it yourself and still might spend more. read more

An honest and trustworthy shop. Glenn and Kelly did an amazing job fixing my car for a fair price. I was in and out in the same day. If you're searching for the right place to get your car worked on, stop in and talk to Kelly. read more

I walked into the shop to get my windows checked out as they have stopped working. I waited about 10 minutes for a mechanic to come to the front desk after 2 others walked by without saying anything to me. I finally confronted someone and he said that they would take a look once the other car was done. That car pulled out front and was done within about 3 or 4 minutes. I waited and then another customer came in, she was assisted before me even though she came after me. Then when she left, the space was empty and I waited. A man came in and talked to someone instantly about replacing his head light. He was helped before me. All in all, I waited over an hour and a half for nobody to look at my car and to be ignored by the mechanics read more

This is my new go-to place for auto repair. Andy was super friendly and caring. The guys in the shop were quick and efficient. All in all, this place actually takes care of you instead of trying to squeeze blood from a stone. Honest car care and friendly staff. That's hard to find these days. read more

The guys here seem down to earth and not like they're trying to cheat you or do unnecessary work. I made an appt and was worried about a high bill but luckily my issue was something that they kept under $120. The wait was pretty quick and the service was friendly and quick. Highly recommend. read more

BUYER BEWARE - We used to love this place, we thought that they were the most honest and loyal mechanical shop around. Until one of their enployees backed our vehicle into another vehicle that was totaled leaving out vehicle with damage. After 2 years we still have the damage and the shop along with the owner of the shop refuses to rectify the situation in any way for their own mistake that was cause by no one but them. read more

I had a quick and hassle-free experience. I was in and out in 30 minutes. The staff is friendly, knowledgable, and experienced and the prices are reasonable. They gained a new lifetime customer! read more

Did a good job, price was good, the only negative I can say was the guy in front didn't seem very friendly!! But other then that a good experience!! read more

A great place to take your car! My friend's car broke down while she was visiting from out of state and was ready to go home. The mechanics fixed her brakes quickly and reasonably priced on a Saturday. They don't push extra services on you and explain everything needed. Great communication during the repair. I would highly recommend Precision Tune Auto Care. read more

Everyone else has such great reviews, sad to say mine is not. Went there because my ac wouldn't blow cold air until it got up to speed over 40. Guy at the front told me I needed a new condenser and a kit and would be $1100. Needless to say I wasn't paying that and went to get a second opinion. Turns out the pressure was just off in my ac and some needed to be drained, a $70 fix. I am very disappointed they would attempt to get money out of me or any customer this way. read more

I was new to the area and wanted to find a repair shop I could trust to do the work needed for a reasonable price without the sales pitch you get at some shops. The manager Bubba and all of the technicians were great, they have great experience and knowledge. They make you feel like you're an asset that they want to keep and not like someone to be taken advantage of. I wholeheartedly recommend them to anyone looking for a shop you can trust!!! read more

what a great experience it was to work with bo and linda at precision. my brakes literally died on me yesterday, i was leaking brake fluid, and couldn't get service anywhere else. i called precision and spoke with bo. i explained my situation he expressed concern and made sure that he was available first thing this morning to work on my car. not only did he get the brakes fixed at less than i thought it was going to cost, he was able to fix a recurring problem with a little ingenuity. i was so impressed and grateful i had them do an oil change as well. precision will be my only car care place at the beach! Allen read more

Went in here with squeaky brakes, they could have lied and said I needed new brakes. But they are honest people. Said all I needed was an adjustment. Trustworthy mechanics are in short supply these days. I will definitely be coming back for any other car issues I have. read more

Excellent shop. On a family road trip and the engine was smoking. They got me back on the road in 90 minutes. Excellent customer service (Stephanie) and mechanics that explain everything in English. I never got that usual feeling I get at other shops that they are after my bottom dollar. Thank you Precision! read more

When I'm visiting Myrtle Beach and need some work done on car, after my experience, this is the only place I will go. Have always been distrusting of auto repair as I don't know much about a car, didn't get that feeling from this place. Thought I had a wheel bearing going bad (had before on the other side) and first place I went for oil change and tire rotation said I didn't have a bearing going bad. Stopped in Precision Tune and they looked at it and couldn't believe the previous place missed it. Unfortunately, my make (Infiniti) does not have a dealership down here so getting parts can take a day or two. He thought a Nissan part would work but for some reason that part costed more, gave me the option. I chose to have the Nissan part used since I had to drive reasonable distance the next day. Unfortunately, while making the repair, a sensor was broken. He owned up to it, told me the problem and said he would make it right. He could have used another Nissan part but this time it would not work, he could have spliced some wires to get it to work but didn't want to do that on my car, he wanted to get the correct part. In the end, came back a few days later for appointment, he got my car in right away and got me out quick with the right part. They could have told me that it was something that was found during the repair and I would not have known at all but he didn't (owner). He took care of the problem the right way, little inconvenience to me but sometimes things happen that way. But said from the beginning that he would take care of it and honored his word. read more

Got a new battery installed by AAA. Now "check engine light" and "cruise" are on and radio has no lights. Called Precision Tune & made appt for 1pm today. Get there today and re-explain everything and the guy tells me there is a $90 Diagnostics charge. Really? Funny how the other guy never mentioned that. Not to mention, I already got a diagnostics test and told the first guy the results!!! Either the first guy 1)didn't listen to a word I said or 2) decided not to tell me about the $90 charge just to get me in there. I could have paid it but, to me, that was dishonest and I will not spend my money at a place like that. This was more of a Jiffy Lube type place and I would never have called them had I known that. What a waste of my time. Once again, I need to find a real mechanic. read more

I have been using Precision in Myrtle Beach now for 14 years. I have never had a bad experience with them. Gerry the owner really knows his stuff and will explain any repair questions you have. They never try to sell you on anything that isn't necessary and will give you options if there are any in order to lower a repair cost. Prices are reasonable and service is top notch. Scheduling service is a breeze and work is done when they say it will be. If you're looking for a good auto repair shop that you can trust look no further. read more

Got my timing belt done in January. It started squealing so I brought it in and Andy the manager said they would change it, no problem. I guess it started slipping and instead of just tightening it they replaced the whole belt for no cost. Glad they got the problem resolved and didn't just tighten it back up. read more

Quick service, reasonably priced, friendly employees, clean restroom, clean comfortable waiting room with a tv and free WIFI to keep you occupied while you wait. What more could you ask for? read more

Professional and courteous. From out of town and was in need of an oil change. Would definitely use them again.

Been doing business with Precision Tune for over 25 years.Have had the best and honest service anyone could ask for. BUT the previous owners sold and this is my first time with new owners. Well had a day that i will never forget. First one of my vehicle didn't start battery i guessed but was only a year old. Tried to charge it with other car for 30 min. raining off and on, got soaked. Decided to take it out and have it checked out at advance said it was good and tried to charge , end result dead. they could not exchange had to take it back to Precision, had my receipt. So took it there an hour in traffic holiday. Got a new battery, meet the manager very unfriendly.Went home installed still would not start, Know a lot about cars so guessed it was the starter. Called a tow truck and had it taken back to the shop. Get a new starter and decided to buy new tires while there, Manger called said it would be over 450 dollars for starter alone, What are you kidding me cost 86.00 who is ripping who off. Well manger was very rude and said it was hard to get too, really a 86 vechicle? He could have cared less I will never be going back having car towed to another shop for the cost of 200 plus and new tires.I have known Gerry and Linda and they always treated me with respect and would try to save me monies with other options and never was i treated like this manager. He needs to be replaced, The mechanic Joe was awesome and very nice and the Stef at the desk who has been there a number of years. After this experience asked around and found out i am not the only story to be told it seems this place is going downhill fast. read more

Family owned business and they do all the car services from breaks, oil, front end rebuilds and anything else on my Chrysler vehicles for past decade and over 150,000 miles on the main car. Seldom a wait and very honest work and pricing. I have referred many local friends. read more

I was on vacation with my 3 kids and my oldest daughters car sounded like it was going to fall apart literally on the freeway. I saw Precision Tune and immediately turned into it. They were so sweet as soon as I walked into the waiting room. I told her we were on vacation and I was worried about the sound the car was making, her husband/owner/mechanic was quick to solve the problem and told me to enjoy my vacation with no service charge of any. You cant find many business like this anymore especially people who are on vacation , they usually take advantage of us tourists. I appreciate Miss Linda and Mr. Jerry for taking care of me during my trip. read more