I had a good experience here today orian (pronounced o ryan) hopefully i spelled his name right is…read moresuper nice and helpful and his other coworkers today were also very nice!

I've used to shop a few times normally everything's been excellent this trip was excellent service…read morewas great employee was fantastic. Today was a work car oil change and everything was perfect. Couple years ago however I stopped in my personal car a diesel and they wouldn't change my oil not sure why but they were scared of it It was a Volkswagen TDI.

My experience couldn't have been better. It's the old‑school Myrtle Beach handshake economy -- the…read morekind of thing that still exists if you know where to look. Very reasonable, professional, reliable. Classic local shop vibe. Highly recommend!

Harry's is the best. Again! I have been scammed at one of their competitors nearby on Joe White…read moreAve. Harry's doesn't try to sell you something you don't need. They fix the problem and that's all!

Had back breaks done last Friday. I had to take off from…read morework. I have a Special Needs daughter that I care for and I need Transportation. I just recently started going there Trustin the fact that This Company would be Honest. I didn't know what this would even cost but, I Trusted the fact that they would be HONEST! after paying $998.00 for this job, I called 4 other Mechanics. The prices were $427.00 to $467.00. I left a message and told them. The Mechanic will NOT call me back. I am concerned for people like myself who are Hard working and do not understand completely about Car Repairs. This is why you search for a place that are Honorable in doing a great job with integrity. However, they do not have this. GREED NEVER WIN'S. This is to inform others to find an Honest Person to do the work that we CONSUMERS are not qualified to do. He has not given me a refund for the over price that he charged me.

If car shops had personalities, this one would be the rare mix of down-to-earth neighbor and total…read morepro. From the moment I walked in, the staff was friendly, approachable, and actually took the time to explain things without making me feel rushed or clueless. That alone is gold. I'm no stranger here, I've been coming for years, and that consistency matters. They always take my schedule, long drives, and my kids' safety into account when recommending anything, which is such a thoughtful, personal touch you don't find everywhere. What really stood out from day one? No gimmicks, no upselling, no "mystery problems" magically appearing. Just straightforward, genuine service. They tell you what you need, what you don't, and let you decide without pressure. It's refreshing in a world where that's not always the norm. You can tell they take pride in what they do, and it shows in both their work and how they treat people. Reliable, honest, and just all-around good humans. Definitely not a rip-off spot, this is the kind of place you keep coming back to and recommend to everyone you know.

Great and Quick Service - always provide no pressure sound suggestions for your car…read more Very friendly staff Keurig, WiFi, and clean bathrooms Excellent customer service A+++++++++++++

Subject: Formal Complaint Regarding Inconsistent and Excessive Labor Pricing…read more I am submitting a formal complaint regarding a serious issue with pricing transparency and consistency across Mavis Tires & Brakes locations. On June 18, 2026, while traveling from Fort Walton Beach, Florida, to Myrtle Beach, South Carolina, a steel belt separated in one of my tires on Interstate 10. The failure caused my Ford F-350 Lariat 6.7L diesel truck to pull sharply and handle poorly, forcing me to exit in Live Oak, Florida. After hours, I left my truck overnight at a Mavis Tires & Brakes location and took an Uber to a nearby hotel. The next day, I replaced all four tires for $2,188.09. I requested an alignment but was told the machine was not calibrated. I also asked to recalibrate the tire pressure system but was informed the device was not charged. During service, the manager advised that my truck needed front brake rotors and pads and quoted $575.00 for parts and labor. With seven hours left in my trip, I declined. After returning to Myrtle Beach, I purchased premium Power Stop rotors and pads. At the Mavis location at: 116 Debo Drive Myrtle Beach, SC 29579 I was told they would not install customer-supplied parts. An employee directed me to another Mavis location. I then contacted: Mavis Tire 2075 US Highway 501 Myrtle Beach, SC 29577 They confirmed they would install my parts and quoted $750.00 for labor only. I immediately challenged this quote as excessive. As I was preparing to leave, the manager reduced the price by $200, from $750 to $550, without any change in scope or explanation. This drastic and immediate reduction is unacceptable and strongly indicates that the original quote was inflated. A labor price dropping by more than 25% within minutes demonstrates a lack of standardized pricing and raises serious concerns about arbitrary or opportunistic pricing practices. Even at $550, the labor-only charge nearly matches another location's quote for both parts and labor combined. These inconsistencies are not minor--they undermine trust and suggest that customers may be subjected to widely varying prices for identical services depending on location or circumstance. For reference, typical labor costs for replacing front brake rotors and pads on a Ford F-350 Lariat 6.7L diesel are: * $150-$225: Very fair * $225-$300: Reasonable for higher-rate facilities * Over $350 labor only: Requires clear and specific justification A quote of $750, later reduced to $550, is not just difficult to justify--it is unreasonable. I expect a formal review of this incident, a clear explanation of how labor pricing is determined and enforced across Mavis locations, and confirmation that corrective measures will be implemented to ensure consistent and transparent pricing. I also expect a written response detailing the outcome of your review and the actions taken to address this issue. I did make a report to the Better Business Bureau. I was contacted by Mavis Customer Service regarding my concerns. While I was calmly explaining the situation, the customer service representative became noticeably impatient and dismissive. Rather than listening to and addressing my concerns, the representative's attitude made it difficult to have a productive conversation and left me feeling that my complaint was not being taken seriously.

I've been a customer at Socastee Automotive for over 10 years. They service all 3 of my vehicles…read more They are honest and very professional all the time. I've had anything from oil changes to transmission work to tires. I trust all of them and highly recommend Socastee Automotive for all your Automotive needs.

Took my 2013 Volkswagen there had a light come on in my dash,I was told it was the turbo and the…read morecrankshaft I went there because they excepted car shield well after paying 210.00 for a diagnostic to be told my turbo is bad and car shield will not pay so I told them to go ahead and fix it 5442.00 later 3 weeks later I pick it up and one day I see oil leaking took it back and charged 166.00 and still my car is not fixed still leaking oil ,I believe I should have been told before I payed all that money that the engine was shifted and the crank shaft will not tighten something like that any way I am out of $5885.00 and still my car is not good still leaking oil ,ps it was not leaking oil when I took it there ,not happy

In from out of town my AC stopped working Dropped it over…read morenight Ryan called first thing in morning had diagnosed the issue gave me estimate and was done exactly how he detailed Would recommend 1000% Fair price on a days worth of work Do not hesitate in using Honest

They live up to their name, no upsales. They fix the problem you brought them at the reasonable…read moreprice that they quoted you. My wife and I have been going there since we moved to the area in 2018. Both cars now have over 100,000 miles. Ryan & Sean run a great business

Great place to have your car serviced. Andre is most of all knowledgeable, responsive, and ethical…read more Pricing is very competitive and fair,

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

excellent service…read more mavis is very professional i will go to them next time i need tire service really good value for the price

My car was making a clanking noise so I stopped at Mavis on 306 North Kings highway. I was…read moreimmediately greeted by a mechanic name's Kevin as well as the owner Josh. Although they were busy they took the time to thoroughly explain the issue with my car. I didn't feel rushed like I have everywhere else I have been and after doing my research found their pricing to be very fair. I had to leave my vehicle there and was offered assistance getting a ride home. I felt like I was treated like family and their work speaks for itself. I won't take my vehicle anywhere else.