I was able to get service started close to my appointment time. Very friendly staff.read more

They were very accommodating when I explained that I was having problems with my brakes but didn't…read moreknow what and that my daughter was expecting (& actually yesterday was her due date) that I would be getting the call and any moment and needed to drive to Make these, NC! They for me in, understanding my nervousnes, I did have to wait some, but the guys were so nice and friendly, I didn't mind! Well it sounded up being worse than I thought and hit my pocketbook some, but; again it hey made me feel comfortable & pulled trigger! I've had oil changes here, tires fixed, some things, but, I will always s use this location going forward, Thanks guys Jackie

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

had a wonderful conversation with owner Chris n he took care of me .. very happy with his work ..read more

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly…read morerecommend!

Wanted an estimate in changing ac compressor. I was was told I need to bring it in to check it out…read morebecause it could be something simple. Took it in and within an hour they called and said the compressor was bad which is what I thought. But the kicker is charged 175.00 to tell me that and 1600 to replace. Which obviously would not have been concerned about price if I could have afforded such a bill. I was never told it was going to be 175.00 just to verify it needed. A compressor which I told them from the start. So hete I am out 175.00 for nothing. Lesson learned.

My car air conditioner wasn't quite keeping me cool. I brought it to Blacks for a recharge and…read morethey noticed the compressor/condenser were starting to show functionality issues. So I decided it was time to replace it on my 14 year old car, especially with summer just around the corner. I made an appointment and returned the vehicle Tuesday night for an early appointment. By noon the next day it was completed. It works so well I no longer need to run my fan at full blast. Of course replacing the condenser and compressor isn't cheap- but it was a whole lot less expensive getting the work done before complete failure!

STAY AWAY FROM BLACK'S unless you have more money than good sense…read more I'm not really a car guy, so when my Audi Q5 began making strange noise, I used ChatGPT to diagnose that I had a bad CV axle. I took my vehicle to Black's at 1201 Highway 17 S, North Myrtle Beach, and they confirmed that the CV axle needed to be replaced. Including labor, their quote was $2300. According to Kelly, the OEM part from Audi would be $1850, and the aftermarket part would be $1830. With this information, I went onto eBay and found new OEM axles for as little as $80. I then called two local auto parts stores, and their price was $230. One of the two stores gave me the name of a local mechanic who could be trusted. I reached out to the mechanic, and he said he could do the repair in one hour for $85. I immediately went to Black's and asked for my car back. I explained to Kelly that I found a much cheaper option. She looked me straight in the face and said she could not find that part for less than $1830. When I went to the auto parts store less than half a mile away, the guy there told me that Black's buys their parts from their store. My car is now repaired and working great again. So let me sum it up... Black's quote: $2300 Part - $1850 Labor - $450 My solution: $375 Part - $240 Audi bolts - $50 Labor - $85 I saved $1900!! Trust me when I say, I will NEVER even talk to Black's again. They will look straight into your eyes and smile as they try to rip you off.

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

I'm 63 years old and have dealt with many tires companies but my experience with Chuck and…read moreFirestone has to be by far the worst of my life. Lying and rudeness are his biggest assets. Have always enjoyed my experiences with Firestone over the years even have a Firestone credit card. But after today and my dealings with Chuck I can't in good conscience ever do business again with a company that allows someone with his disrespectful behavior and customer service to be employed. David H

Got an oil change at Guaranteed Auto Center (437 E Hwy 90, Little River). After just 56 days and…read more1,573 miles, I had it checked at another shop. The oil came out pitch black -- the mechanic was so shocked he bottled it to show me. He said there's no way it should look that bad unless it was never changed. Makes me seriously question what I paid for. I'll never go back.

We got a flat on 17 in Little River. Made the turn on to 90 and luckily found this place. Fixed our…read moreflat within 30 minutes. Very friendly and helpful.

Great service & pricing Employees are very courteous…read moreAlways happy with my service there

I scheduled an appointment for a oil change and a tire rotation. Everyone there was very nice and I…read morenoticed they took their time with each customer. In the end the oil change was $14.00 less than what I was paying. I will be going for all of my vehicle needs for now on. Thank you James

The worst thing that could happen on vacation happened: my car died in a random parking lot…read more On a Saturday, this place was willing to stay open hours past their close time, call around, find an emergency part, and stay open late in order to get our car repaired, so we could make it home in time to get back to work as scheduled. In the end, the problem worked itself out (thank god). But seriously - that's some serious service! In a city where very few places are open on weekends - and even less are willing to go that extra mile, it was really amazing to find ourselves connected with Smith's.

Bill Smith is the best...and the sweetest man you'll ever meet…read more He is very fair in his pricing as well.