I was able to get service started close to my appointment time. Very friendly staff.read more

They were very accommodating when I explained that I was having problems with my brakes but didn't…read moreknow what and that my daughter was expecting (& actually yesterday was her due date) that I would be getting the call and any moment and needed to drive to Make these, NC! They for me in, understanding my nervousnes, I did have to wait some, but the guys were so nice and friendly, I didn't mind! Well it sounded up being worse than I thought and hit my pocketbook some, but; again it hey made me feel comfortable & pulled trigger! I've had oil changes here, tires fixed, some things, but, I will always s use this location going forward, Thanks guys Jackie

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

had a wonderful conversation with owner Chris n he took care of me .. very happy with his work ..read more

A shop had said my car required a lower control arm to be replaced and quoted me $800 and change. I…read moretook my car to Allen's to verify the work. The amazing team at Allen's determined there was no need to replace the lower control arm and saved me over $800 in unnecessary auto repairs. It so refreshing to have honest repair shops that you can rely on.

The VERY best service I have ever had! Our blower went out on the hot drive down to NMB and they…read morewere able to get us right in and fix it before we had to travel back to VA with no AC. I cannot recommend Allen's enough...Absolutely wonderful and such nice people. Thank you SO much!

Very knowledgeable and thorough. Checked possible overheating. Have done business here before…read more Excellent.

Will charge $100 for anything, saying a diagnostic needs to be done. Never put towards the…read moreevaluated work they do. I was charged 1 or 2 that I felt were unnecessary. Also, ended up breaking off a piece attached to my hood but wouldn't admit to it. It had a little damage but not enough for that. Friend told me of a problem he had there too. Would not go there.

Great service. I needed my brakes checked because they were making a noise but with a 10 minute…read morecheck the service providers were able to assure me there was nothing wrong and did not try to get me to pay for things I didn't need. I often dislike going to the mechanic because I feel I'll be taken advantage of but this team was great!

DO NOT COME HERE!…read more Amy will treat you terrible, dodge your calls, and even have the audacity to pick up and hang up your call without saying a word. I was trying to get in touch with them to have some work done, it happened but it didn't go so well so I've been trying to reach back and no word. They are dodging me and it'll have to come down to me going back to the shop and confronting them about it. I want everyone to avoid them, they are not a good shop. There are plenty more in Myrtle Beach that would not only charge slightly less but will give you that confidence that the job is being done well. Avoid the headache, Amy you don't deserve this job. Give it to someone else more worthy.

My car air conditioner wasn't quite keeping me cool. I brought it to Blacks for a recharge and…read morethey noticed the compressor/condenser were starting to show functionality issues. So I decided it was time to replace it on my 14 year old car, especially with summer just around the corner. I made an appointment and returned the vehicle Tuesday night for an early appointment. By noon the next day it was completed. It works so well I no longer need to run my fan at full blast. Of course replacing the condenser and compressor isn't cheap- but it was a whole lot less expensive getting the work done before complete failure!

STAY AWAY FROM BLACK'S unless you have more money than good sense…read more I'm not really a car guy, so when my Audi Q5 began making strange noise, I used ChatGPT to diagnose that I had a bad CV axle. I took my vehicle to Black's at 1201 Highway 17 S, North Myrtle Beach, and they confirmed that the CV axle needed to be replaced. Including labor, their quote was $2300. According to Kelly, the OEM part from Audi would be $1850, and the aftermarket part would be $1830. With this information, I went onto eBay and found new OEM axles for as little as $80. I then called two local auto parts stores, and their price was $230. One of the two stores gave me the name of a local mechanic who could be trusted. I reached out to the mechanic, and he said he could do the repair in one hour for $85. I immediately went to Black's and asked for my car back. I explained to Kelly that I found a much cheaper option. She looked me straight in the face and said she could not find that part for less than $1830. When I went to the auto parts store less than half a mile away, the guy there told me that Black's buys their parts from their store. My car is now repaired and working great again. So let me sum it up... Black's quote: $2300 Part - $1850 Labor - $450 My solution: $375 Part - $240 Audi bolts - $50 Labor - $85 I saved $1900!! Trust me when I say, I will NEVER even talk to Black's again. They will look straight into your eyes and smile as they try to rip you off.

Kip stayed late into the evening to repair my jeep. Could not ask for better customer service than…read moreI received! Call him if you want the problem diagnosed and repaired quickly!

Kip took weeks to fix the water pump on my car. Didn't properly get the air out of the system. I…read moreended up having to get the coolant system flushed elsewhere.

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

I'm 63 years old and have dealt with many tires companies but my experience with Chuck and…read moreFirestone has to be by far the worst of my life. Lying and rudeness are his biggest assets. Have always enjoyed my experiences with Firestone over the years even have a Firestone credit card. But after today and my dealings with Chuck I can't in good conscience ever do business again with a company that allows someone with his disrespectful behavior and customer service to be employed. David H

I had some electrical issues going on with my 2015 jeep wrangler and called Sean to see if it was…read moresomething they could find and fix, he had no problems doing it and I had it towed in and they got on it. Great communication, had it running the next day. Great service! Highly recommend and will be bringing it in to them the next time it needs some work.... It's a Jeep so it will it'll be there again....no doubt....

Not only is Sean extremely knowledgeable, but he is also honest. That alone will keep me coming…read moreback for as long as I have a car. But he also truly cares about you and that is rare and most appreciated. Thank you Sean and Melissa