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Firestone Complete Auto Care

3.1 (55 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Recommended Reviews - Firestone Complete Auto Care

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Nunzio G.

If y'all are looking for a terrible car experience go to Firestone Myrtle Beach. Go in for a tire alignment and was told I needed over $2500 work done. Entire rack and pinion? I asked what was wrong with it and I was told he shook the wheels and there was play. THAT'S THE TIE ROD END!! When I informed him that there was no grinding, dead spots, heavy steering when turning the wheel I got a blank stare. I also let him know that there's never been a leak in the system and the only true way to tell if the steering was shot is to actually open the system. Also recommend an oil change....done 1500 miles ago. Recommend an air filter....I have a 1 million mile K&N air filter that I maintain. Recommend coolant change....only has 20k miles on it. Recommend brake fluid change....never asked for it. Recommend wiper blades....never asked for it. Recommend rear brake job.....never asked for it. ONLY WANTED AN ALIGNMENT!!! A friend of mine is a retired mechanic and he laughed at the "technique " the so called mechanic used to determine that the rack and pinion needed to be replaced. FUCKING PLACE IS A JOKE!! Well, spoke to DJ the Firestone store manager in Surfside/Myrtle Beach and all I got was, "if the tech notes it, I recommend it. I don't force anyone to do anything. " DJ took a very passive aggressive attitude. Never addressed the bigger issues of underhanded practices. I Tried to be nice, but he always gave a snide remark for each issue mentioned. I've been a customer for years, but I believe this is where I part ways with firestone. This practice is inexcusable!

Lobby
Christopher M.

Stopped in without an appointment for slow leaking tire. They were quick to address my issue (nail near sidewall) and unfortunately had to order a tire which took some time. They were upfront, fair and reasonable. Keeping me informed while handling multiple customers. They assisted in getting me back on the road as quick as they could and I appreciated it.

Firestone Complete Auto Care

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8 years ago

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11 years ago

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10 years ago

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9 years ago

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10 years ago

On a Saturday, on vacation, they got my car in, diagnosed a leaking water pump, and fixed it in a short time, for a very reasonable price.

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8 years ago

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11 years ago

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9 years ago

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10 years ago

In from TN, needed tires and alignment, scheduled appointment. Fast, courteous, and clean.

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10 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

We were fortunate enough to find Firestone who diagnosed the problem and had us back on the road Sunday morning at 10am.

Mentioned in 5 reviews

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Firestone Complete Auto Care - tires - Updated May 2026

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