I live in Prospect and drive past at least 5-6 tire retailers on the way to their shop, EXTREMELY…read moreprofessional and courteous and well worth the drive. We wouldn't go anywhere else!!! Joel Berkley Business Consultant

Earlier this week, my husband discovered a slow leak in one of his tires. I stopped by Discount…read moreTire without an appointment, and they took a look right away. Unfortunately, the tire had a screw in a spot that couldn't be patched, so it needed to be replaced. I was told the replacement might take 2-3 days due to high demand, but it actually arrived the very next day and was installed promptly. Just two days later, I found a screw in one of my own tires and headed straight back. Aiden, who had helped me before, was there again and got my car in immediately. This time, they were able to patch the tire and had me back on the road quickly. The team at this Discount Tire is efficient, professional, and consistently provides great service--we'll definitely keep coming back.

I've been bringing my vehicles here for nearly three years and have no regrets! Everyone here is…read moreprofessional, friendly and honest. I've never felt like I was being taken advantage of. We've all had that mechanic who was looking for the bottom of our wallet and didn't give a SHIZ about us. Most of my experience here has been with Chris. He's the best! He will explain everything to you in plain English. Several times I've been worried about a knocking, buzzing, smell, etc. and dropped my vehicle off here. Chris would call me ASAP he'sto say there's nothing wrong and you don't owe us anything!!! If you're worried about your ride and need an honest place to go, call these people!!

Gave them a call at 11am on Saturday and asked if they would be able to mount and balance my…read more35x12.5x22 tires onto the rim. Discount Tire wouldn't even do it unless I bought a new set of rims from them directly. Made it to the store at Noon and they were finished by 1:15pm. Pricing was very good and they took care handling my rims.

Seriously the best experience I've ever had with a service center. Long story short, I bought a car…read morethrough Carvana and this is one of the registered in house service centers set up through them. I had to open a claim for the tires since after being inspected we saw they were bad. They even brought me into the shop to show me the tear, wear patterns, and tread depth along with the need for a minor alignment. Troy and staff went above and beyond on going back and forth with the claim center to make sure I was taken care of with a new set of tires and alignment. Troy was on top of them constantly and handled everything professionally and promptly. I will be coming here for all future service needs.

Nobody likes purchasing new tires. It's never cheap. Bought 4 tires...it was time. Nearly $900…read more These guys threw in a free oil change and didn't charge be for a diagnostic on a sudden check engine light (turned out to be nothing). Appreciated their communication and timely service. Would recommend.

Drove up to request services and the business remained closed despite saying they were open and…read morehaving booked an appointment.

Took my kid's car in with one of the two radiator fans not working properly. One of the two fans…read morewere continuing to run after the car was shut off, causing it to drain the battery. The day prior, I took it to Meineke and they were unable to fix it because the fan was working properly as they stated, but was told to bring it back should it happen again. I took it up to this Ken Towery location since Meineke was backed up and Ken Towery had been reliable in years previous. Needless to say I ended up with a radiator leak when there was none prior to going there. I did pick up her car and am now taking it back to Meineke. If there was a radiator leak-and she needed a NEW RADIATOR-hence the leak- Meineke would have been all over that and I would have never taken it to Ken Towery in the 1st place. So back to Meineke.

My car wouldn't start when I came out of a store. Tow truck driver jumped the battery and said I…read moreshould have it checked right away. Drove straight to Big O's, they got my car in immediately, replaced the battery, and I was on my way. My husband recently passed away. This was just one more thing he would have taken care of for me. The guys at Big O's made the process quick and easy as possible, and I appreciate more than they know. Top notch customer service and repairs or maintenance you can depend on. Customer for life!

This has been my go-to store for tires, batteries and mechanical service for years. I find them…read morealways honest and direct with quality service. They back up their work and always make things right. A store and techs you can trust your car to. Go BigO.

Jacob (Jake) was absolutely amazing! I just moved to Louisville from Austin, TX. When I landed at…read morethe airport my BMW had a flat tire. AAA towed me to Discount Tire which was closed. I called first thing in the morning and Jake re-assured me I didn't have to worry & they would be able to take care of me. When I arrived Jake was very professional and calming. He searched my car for the tire lock key & when one wasn't found he was able to go back & work with the Mechanics to determine if Discount tire had one for my BMW. Even BMW sent me the wrong lock key when I proactively ordered one so I would have my own for the car. Jake was able to use critical thinking (I was lacking in the moment) to let me know we could use the key I purchased by putting on the kit provided by BMW. I could go on & on about how thorough Jake was to make sure I was back on the road quickly. This included buying the same BMW tires I had through Discount tire sources. He even suggested and taught me about tire flats to ensure if this happened again, I could drive on the new tires he ordered for me. He also got me a spare which I didn't have because BMW cars don't come with them when purchased. I didn't know that until I had the flat. I was a mess. I have told everyone I know about this discount tire & Jake. I will definitely be back for all my tire & windshield wiper needs.

Getting new tires can be kind of a hassle. Unless you know specifically what you need you have…read moreshop around and compare prices and service, maybe look for a way to get a good deal. My wife's care needed new tires and I did more than my fair share shopping around and bargain hunting, but kept coming back around to Discount Tires. Not only are they convenient (maybe 2 miles from home), but had some of the most consistent number of reviews with high marks. Discount Tire does a great job of making it easy to get tires. Their website does all the heavy lifting. If you know you the size you're looking for, that's half the battle. If you're shopping using tire size they'll also cross-reference the year/make/model of the car so they know you're purchasing the right thing. Fill out a little more information, set your appointment time, pay in advance, and that's it. You'll get a text confirmation that makes it easy to confirm your appointment and track your progress! What's really neat is that you'll get another text the day of your appointment to confirm (once again) your time. You can let them know when you're on your way, and then it'll keep you informed of how long it'll take before your car is done. I love companies that embrace technology as a means to make a better customer experience. In our case it said our wait time was about 45 minutes, meaning it'd be done at 2pm, which gave us enough time to get lunch. We grabbed a quick lunch and were going to make another quick stop on our way back to Discount Tire when I got a text that the car was ready. About 35 minutes later. TEN minutes faster than their estimate! Awesome! Kirk was the employee that helped us out (my wife arrived before I did) got the (ahem) wheels in motion (did you see what I did there? :) ) and was a pleasant person to deal with. All told, we spent less than 5 minutes in his presence. The customer waiting area (that we didn't use) was rather spacious and kept very clean. The entirety of the welcome/customer service area was very nicely maintained. This tire experience was 100% amazingly awesome and easy. The next time we need tires, Discount is the place we'll be going.

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.

Brought tire in cause I did a bad patch, they were able to fix it. Great customer service, patch…read morewas free. I have had work done before with Ken Towery's, and I wouldn't go anywhere else.

I was concerned as I had used Ken Towery before and they were high price and always wanted to sell…read moreme something I did not need. This time was very different and great experience. Price for four tires installed with road hazard coverage and lifetime balance/rotation were included. I went back for one additional thing and they took care of me in just a few minutes. Would recommend this Ken Towery and they were friendly, efficient and helpful

told me come back at 6:30 for a tire plug just to turn around and tell me i was supposed to wait in…read morestore. mind you i informed them i worked at the truck plant right next to their shop so i couldn't wait and had to come back. Then had the nerve to get smart when i asked if ken towery plugs tires. They did & fixed it in less than 5 minutes.

I bought the tires on my vehicle from this store. I discovered a screw in one tire when I got…read moreready to leave for a meeting this morning. I called at 10:00 this morning to get the tire fixed and was told that they could not repair it today and suggested that I call a different store. so that warranty on my tires is worthless? I will never go to them again.

This is my favorite tires plus in town! Steve, Josh and the entire team are always so personable…read moreand great! I call a day or two ahead, schedule and oil change and then head over to Heine Brothers to catch up on some work, shop Chenoweth Square or get in a workout at Byou. Give the us about an hour and the oil change is done, tires are rotated, if an alignment or anything else is needed they give you a call and it's done! The tires plus credit card offered different promotions and road hazard is a must! Got nails in two new tires (I drive a lot) within a month and they were replaced at almost full value (minus disposal fees and taxes).

Keeping the crooked mechanics reputation alive. My wife had to have a flat fixed. When she took it…read morein, they said it also needed a front end alignment I am very knowledgeable about cars, and I knew that there was no uneven tire wear or pulling from side to side and that the alignment had recently been checked. So I took it to the dealership, had the alignment checked again and had it printed out and then returned to tires plus to show them that they had been trying to scam us.