A great experience. Store was clean and well organized, with lots of options. Staff was friendly,…read moredidn't talk down to me as a woman, and even helped me change my wiper blades (which turned out to be a bigger job than expected). I'll definitely be back!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The guys at Advance Auto Parts are absolutely second to none. Last night I went in to have my…read morebattery checked after having it jumped by Jack Rabbit towing. I drove the vehicle around for an hours hoping the alternator would charge the battery. When I turned off the car it wouldn't start again. The young man inside explained they were not allowed to change the battery because of liability issues. The next morning one of the gentlemen came out and assisted me with changing the battery when I got stuck a few times. If you have any simple vehicle issues I would strongly recommend them as your first stop.

When you turn the key you hope it starts…read more Sometimes when it doesn't, you head to Advance Auto Parts. The staff?? So great, knowledgeable, and attentive. They can quickly sell you on some protective products, you know; Preventative. This is the place which I'll always shop, sadly all cars will flop. You talked sense to me and took my money, but its' okay because that service; sweet as honey! Cheers

WHY ARE YOU WORKING CUSTOMER SERVICE? Terrible service…read more Woman working the counter asked me to not hang around the counter while I'm maki a decision on what parts I want because it makes her uncomfortable. Then why are you even working customer service?

COVID Review: Although they have the signs requiring masks, the three men behind the desks were not…read morewearing masks. Two had them on their chins, but did nothing to put them over their faces when we-the only customers- walked in. The third man only had a face shield on, which may protect him, but is not equivalent to a mask. He also keep the shield up for much of the time I was there not putting it between him and the room.. No one acknowledged us when I walked in- and stood at some distance, but pointedly looking at them for help. I did not feel safe and due to the actual service treatment (none) as well, I left (see below). Review: I stood waiting to be acknowledged for a few minutes and it never happened. I left without service.

Gary is phenomenal. He went above and beyond trying to help us with our battery. I cannot thank…read morehim enough.

Sometimes when you walk into a business you would hope to be greeted or at least acknowledged. I…read morewasn't so I made the effort and said hey how are you doing? I was ignored. I went to get one wrench which they didn't have so I waited in line between the movie ropes they had set up and someone walks in from outside and just touch right in front of me as the guy says can I help you... To that person.I would go to Napa or somewhere else for auto parts especially if you want some customer service. This AutoZone doesn't ever have what I need in stock anyway to tell you the truth I don't know why I keep stopping by.

They get the job done. They were able to do engine code…read morereads and perform the repair. I went to two other places first to try and get the code read when my engine light came on, but they weren't doing those things during COVID. PepBoys was. Their retail area is not operating at this time, but they are doing repairs. And they were able to find a coupon code to take out a bit of the sting of the cost of my repair. BUT. They have the waiting area set up for appropriate social distancing, and a second waiting area set up. But another guy who was waiting at the same time as me decided that instead of seating himself in one of the 4 other spots that could view the television...he would go to the one spot that could not see the TV....and instead move the chair next to me. So, I decided to go for a walk while my car was being worked on. There are plenty of posted signs saying what they were doing during COVID, including wearing gloves, wearing masks, and wiping down surfaces at certain intervals. And I can confirm that NONE of those things are happening. Everyone at the counter *had* masks, but they were wearing them like beards. Completely useless. No one had gloves on at anytime inside the store. And I never saw a wiping down of any surface. I didn't really have many options. And thankfully, I was able to leave the store for a while during my repair and distance myself. But they are flouting their own posted rules, which feels unsafe and...like why even say what you are doing to keep safe and clean when you are going to stand directly behind that sign doing the exact opposite of what is stated?

I made an appointment to have a flat fixed. When I arrived they said it wouod be 2 hours before…read morethey could fix it. Since I'd already removed the wheel I said that I would leave it and come back when it was fixed and they could put it on the car. They said I probably have to wait about two hours to have it reinstalled. I went to Tires Plus and was treated much better.

I am not stupid and I can fix things. These things are no on my car and they are not my wiper…read moreblades. They do that for me here and I appreciate it. They don't have to ask if I want them to do it for me, they just do. This is either standard procedure or they recognize incompetent when they see it. Who knows? Things get done and I'm glad of it. I appreciate their help and it doesn't cost that much more than any other place. Online retailers won't help you, that's for sure.

Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a…read moregood deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!

Amazing service. Went there for a battery replacement after I had to get my bestest jumped off…read moretwice in the last twelve hours. Couldn't have asked for better service. Honored my warranty as well. Thank you for helping my day! You have no idea.

Good store nice employee and manager that makes sure you get feel valued as. Customerread more

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.

This place and the business on this property in rear that this guy protects is total scam.Sent car…read moreto get 1 wheel bearing replaced we had set price of $150.I buy parts,cool good deal,this was Saturday, told car would be done Monday. Monday rolls around i call to get progress.And (Dennis ) says oh its needs break line I repeatedly told him please fix what we agreed on (because that's all money I had) Go there to pick car up.And Dennis disappeared while I was there out the side of building.I leave after 2 days of where's my car, REPEATEDLY TELLING DENNIS NOT I REPEAT NOT REPLACE BREAK LINE. I get there Wednesday after Dennis avoiding me show up Wednesday to get car.Dennis has replaced break line and charged me a additional $172 on top of $150 for the line.Had to beg and borrow to get full payment before I can have car back That was totally unprofessional and all 3 business on property work together to get people for money. Note I have AAA and told him REPEATEDLY not to do break line I can tow it home and fix line for $10 myself at home.But he did it anyways and charged $172 was. AVOID THIS AREA FOR ANY WORK ON VEHICLES,BOATS EVEN POWERWHEELS SMAM ALERT

From the owner: For over 65 years, Mirror Glaze has been Kentucky and Southern Indiana's trusted source for…read moreeverything automotive appearance related. Ceramic Coatings, Paint Correction, Leather & Vinyl Repair? No Problem. We are your one stop shop for all your car care needs & services.

O'Reilly's has become my go-to destination for car needs. They almost always have what I need,…read moretheir employees are knowledgeable, and you get good service (even when they're busy). Another well-known place that I used to go generally seems too slow or busy to be helpful to customers, but that's not the case here. The service is such that you can engage with employees and know right away that they care about solving your problem or satisfying the need for your visit. If you're in a rush, there's a good chance that you can get in and out fairly quickly. This is something so basic, but seemingly rare. Keep up the good work!

Convenient location, plenty of parking and ways in and out of the lot, and surprisingly clean store…read more(during Covid). All the staff were knowledgeable and friendly and the shelves were fully stocked.