the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.

Bruce and his team are a cut above the rest. I actually started going to them as a fluke. My car…read morebroke down on the side of the road and triple A was affiliated with them, that was 6 years ago and I have been a happy customer ever since. One of my big motivators in life is convenience. I work in Hartford and they come pick my car up from work and drop it back off before my day is done. I have gotten quotes from them, and when the work is done it is never a dime more than what they had quoted me. I trust the whole team there and would recommend them to anyone that was looking for a trusted mechanic.

I work for a leasing company and we were delivering a car in the area and the low pressure tire…read morelight came on. We stopped at Western and told them the problem. They grabbed the keys and brought it in right away and fixed the problem. Turned out all the tires were low. Within 10 minutes it was brought back out fixed. I asked how much? They said air is free and no charge. This is the sign of an honest business. Very friendly and helpful. Unfortunately I don't live in the area but if I did, this would be the place I would take my car to be fixed.

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!

These guys used to be good. I just had new tires put on my truck. I noticed I had a vibration and…read morenoise. I went back and asked to check the balance on the new tires. The guy took my truck for a ride, and when he got back said "rides like a truck" . I asked if he felt the vibration, he said no. I asked if he could check the balance, he said nothing wrong. I then went to a different garage and had the balance checked on the new tires. WOW...Way out of balance!! Don't trust this place unless you watch them balance your tires. Very Disappointed. Spent a lot of money with Rinderle... I WILL NOT SPEND ANOTHER DIME AT THIS PLACE. BE WARE!!!! They did the same thing to my son.

Lug nuts were severely loose and one was missing after an alignment. Guys looked like they didn't…read morecare. Could've lost a life from sloppy work.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Mike was amazing!! I highly recommend his services, my dad passed away who always used to handle my…read morecar and servicing my car and Mike did a very thorough job diagnosing and fixing my car for a very reasonable and fair price. I was quoted a ridiculous amount at other shops and probably would've spent much more taking it anywhere else. It's a unique experience being able to hang with your mechanic and get to know them and also learn about the work they're doing. Again a 10/5, he's amazing and I'll be getting my car serviced with him moving forward. Thanks Mike!!

so i was having an awful day, woke up with my tire pressure low. figured it might just be the ice…read morebut when i arrived at work i saw this gash in my tire. my dad looked up nearby tire shops from my job, found M&J and scheduled an appointment; unfortunately when i finally got off work, my tire was as shown: completely flat. ‍ Thankfully, Mary was willing to wait for my coworkers to add some air to my tire so that i could make it there. i finally arrived and was welcomed by Mojo, their friendly GS! The tire change only took about 10-15 minutes!! Definitely helped turn my stressful car problems into an enjoyable experience. Thanks guys!

My step dad has early stage Alzheimer's and although can no longer drive, doesn't want to lose his…read morecar. We called Mary Jo to get it serviced and explained his health condition. We had it towed to them and they looked it over with an estimate within hours. Not only did they do the needed service for a low price (it wouldn't start and needed a new battery and other minor repairs), they were fast and responsive. The amazing part is that they took the credit card over the phone and then delivered the car back to dads house so I didn't have to find another driver to join me. A few months later, when we decided to sell the car, I called for maintenance records and they got them to me immediately. If that's not service, I'm not sure what is!

The service team provided great service and advice. They were able to match the online price and…read moreget me in right away. I shopped around for tires and could not beat the price at Goodyear Auto Service Center in West Bend. Clean shop, friendly service! Recommend you give them a call.

All the cars on their lot are super old and look terrible. They still have a white infinity q30…read morefrom 1999 on their lot for 2,900 us dollars that has been sitting for sale there since July 2019 I was going to buy it but its a waste of money and has very high mileage maybe I will report them to the bbb

I gave them my credit card to pay my bill and then noticed a placard partially covered by a…read moreclipboard that announced a 3.5% surcharge for credit cards. If I would have known, I would have brought cash. I offered my driver's license so I could take my vehicle to get cash. Nope, they wouldn't allow it. I walked to the bank. When I returned, they put their sign in a conspicuous location. I was going to buy tires from them but I found them $15 cheaper per tire at Rinderles and no surcharge.

After doing their diagnostic as to why my check engine light was on, Pro Auto determined my gas…read moretank needed to be replaced because the filler neck was rusty with leak and vent tube broke off. A costly repair. Less than 200 miles later when the check engine light reappeared, their next diagnostic was that the cad converter needed to be replaced. What happened to fixing your vehicle correctly the first time?

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

Went in for a small repair, and the mechanic used scare tactics saying "I wouldn't drive this, it's…read moreunsafe for road operations". I talked to 2 other mechanics elsewhere about my issue who said things were ok that it's safe for driving. Is it cause I'm a woman that they need to talk to me like that? I know enough about my car to know when I'm being talked down to.