I had a great experience recently with this dealer! They had exactly what I was looking for, in…read moregreat condition for an amazing price. They got me in and out within hours! We could not be happier!!

These people sold my parents a 2013 Toyota Tacoma with a faulty electrical system, none of the…read moreroadside emergency kit (was stripped out) and a completely non functional spare wheel and tire assembly. The electrical short (all, and I mean all items blink when break is applied) occurs with the slightest moisture. My parents became aware of it the first time they washed the car, meaning the dealership was aware because they had washed the car prior to sale. It's likely going to be another five grand to make it roadworthy. They took advantage of old people and sold them a lemon. Do not recommend.

Great cars good people fun times good dude retired now after many good years happy retirementread more

Do not, under any circumstances, buy from this place. Purchased a car for $5k. Was told they…read morereplaced brakes, timing chain and a few other parts. 3 weeks later, brakes start grinding, every light on the dash turns on and car shuts off while driving. Call owner and he says to bring it in and he will look at it. I was leaving for vacation the next day so he said call him when I get back. Call one week later, long of the short of it is I call numerous times and leave messages, emails, etc with no response. Realize I'm getting nowhere so I take car to another shop and am told that ALL of the parts that were supposedly replaced on the car before I bought it were very much NOT recently replaced. $2k in repairs and the shop still couldn't get the car running. Took it to the dealership and they tell me it needs a new engine. So I'm $7k into the car and only drove it for 3 weeks. Scrapped it and got $500. Completely ridiculous.

I am a long time customer. Tony is the fella I dealt with…read morethe most. They have a laid back, but professional no pressure atmosphere. A+++

new car from at the first oil change they told me the tires were shot and the brakes were bad. It…read moreonly has 5000 miles on it. Does that make sense to you? I'd say they're a bunch of lion cheeks.

I bought a Ford Transit Van from Joseph and he was great from start to finish. I am from MA and…read morethey are in WI and I was a little reluctant to make a purchase from such a long distance but Joseph made the transaction seamless. He returned my phone calls or emails in a timely manner and always followed through with any questions or concerns I had. In addition, he coordinated the truck transfer from WI to MA. I would highly recommend him to anyone looking to purchase a vehicle.

Terrible dishonest service people. It's bad enough that Ford has a lousy product but my son has had…read moreto have two engines replaced in the last 2 and 1/2 years on two different Fords and now he's had it up there for a while. 3 weeks in fact waiting because they broke the motor mounts broke and it came down and it broke an axle blah blah blah and they refuse to fix it. Even though two mechanics have said that the damage was due to the fact that it was installed improperly and that's terrible and this poor kid it's going to cost him all this money. He's had to pay for rental cars at over $300 so far due to the fact that they don't or won't give him a loaner and it's coming out of his pocket which he doesn't have is eating out of a little paycheck. Pat, I'm paying for the major repairs is a and I am on social security with a very limited income and them people are dishonest. Have absolutely no scruples. They have no care for other people whatsoever. They're in it strictly for the freaking money and it's probably one of the worst service departments I've ever dealt with with the exception of another Ford dealer located closer to me

Ralph was easy to work with when buying our new Rav 4. Although when it came to pick, he ran…read morebetween us and another customer. The things I haven't been impressed with was waiting over 30 minutes to sign the papers and receiving our title in the mail they put and instead of or. Now it's $ to get a corrected title and our time. The windows were rather streaked when we picked up the car. The car needed to go back in on Monday for a few items to be added. They gave me a loaner and told me to make sure it came back with a full tank. My vehicle came back 1/4 tank less, why not put in what you used. Other little issues, but these are the ones that really irked me.

I would NEVER RECOMMEND ANYONE WASTE THEIR TIME GOING TO THE BAIT AND SWITCH CAPITAL OF CAR…read moreDEALERSHIPS I drove a hour and 15 minutes to test drive a car that had been sold the night before the sales their knew it was sold texted me in the morning with another car and never told me mine was sold when I was furious and spoke to the sales manager he supported the sales person with no real apology and finally I got Mitch Darrow involved he said he'd help me out and find a car agreeing the service was unacceptable and did nothing friends don't let friends shop Darrow or you'll be sorry Kurt

*Update: 6 weeks after we bought our car the check engine light came on and we had to spend $900 to…read moreget it fixed plus an additional $600 for new tires since the ones that came with the car were bald. Part of the expense was a new car battery which I will give the benefit of the doubt to the dealership and blame it on the polar vortex, but the auto shop found a rats nest in the filter and had to give the engine a tune up. If I had known we'd be putting another $1500 into the car, I definitely would have negotiated the price more.* We had a great experience buying our car here. It doesn't have bells and whistles and fsalesmen in suits, but it does have knowledgeable straightforward owners who treat you like equals and don't make you feel like you're being outsmarted or manipulated. They have free car faxes on file for all of their vehicles. It was a quick and easy process and we walked away with a car we feel good about. Will update after we've had it for awhile!

I LOVE Richfield Car Company. Chad was so great to work with. Honest, reasonable, and willing to…read morenegotiate. I bought a 2012 Subaru Outback and it's super dreamy. Chad had it checked out by Somer's Subaru, who gave it a clean bill of health, but just to be sure, I had it looked at by my mechanic who agreed and told me, "Buy this car, now." Thank you Chad for helping me through the hoops of the used-car-buying process! This is my verbal recommendation to go to Chad for your used-car-buying needs.

4-24-2026 0800am…read more We brought our red Cruze in for for several issues that needed to be addressed. Plugs, filters, coils, wipers, gaskets and tire rotation. The service we received today is exactly what any customer would hope for. We weren't disappointed at all. In fact very pleased and happy. Dan was our service writer and Dillon was our mechanic. Everything went very smooth and professionally. We are very happy. Incessant Research (Investigative researcher and journalist - not for hire)

I visited the body shop today for an estimate and was very impressed with how I was treated…read more Instead of just writing up an estimate and sending me on my way, Scott grabbed a towel and recycled thinner and wiped off the "scuff" on the bumper and re-fastened other sections of the front grille area. A mere 15-20 minutes of work and my vehicle's damage looked 90% better. This was done free of charge even after I asked several times if I could pay something for his troubles. Scott only asked that I put the word out about my experience at the shop and that having good relationships with customers from the area was important to him. Now I may not even need work done but if and when I do, my first stop will be to the body shop at Uptown in Slinger!