the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

I had work done there today on a Ford F150 the shop was great. Got it done in a timely manner great…read moreservice and did a wonderful job. I will recommend them to anyone. I do plan on buying tires from them in the next few months.

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

Bruce and his team are a cut above the rest. I actually started going to them as a fluke. My car…read morebroke down on the side of the road and triple A was affiliated with them, that was 6 years ago and I have been a happy customer ever since. One of my big motivators in life is convenience. I work in Hartford and they come pick my car up from work and drop it back off before my day is done. I have gotten quotes from them, and when the work is done it is never a dime more than what they had quoted me. I trust the whole team there and would recommend them to anyone that was looking for a trusted mechanic.

I work for a leasing company and we were delivering a car in the area and the low pressure tire…read morelight came on. We stopped at Western and told them the problem. They grabbed the keys and brought it in right away and fixed the problem. Turned out all the tires were low. Within 10 minutes it was brought back out fixed. I asked how much? They said air is free and no charge. This is the sign of an honest business. Very friendly and helpful. Unfortunately I don't live in the area but if I did, this would be the place I would take my car to be fixed.

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!

I've been buying from these guys for years. They've got the best prices, offer reliable advice,…read morequick turnaround and stand behind the products they sell. Very unfortunate that they had to close their near-south side (Milwaukee) facility, but I'd still rather travel the 50 miles to patronize these guys as they'll work with the customer regardless of whether you need new or used tires.

These guys used to be good. I just had new tires put on my truck. I noticed I had a vibration and…read morenoise. I went back and asked to check the balance on the new tires. The guy took my truck for a ride, and when he got back said "rides like a truck" . I asked if he felt the vibration, he said no. I asked if he could check the balance, he said nothing wrong. I then went to a different garage and had the balance checked on the new tires. WOW...Way out of balance!! Don't trust this place unless you watch them balance your tires. Very Disappointed. Spent a lot of money with Rinderle... I WILL NOT SPEND ANOTHER DIME AT THIS PLACE. BE WARE!!!! They did the same thing to my son.

so i was having an awful day, woke up with my tire pressure low. figured it might just be the ice…read morebut when i arrived at work i saw this gash in my tire. my dad looked up nearby tire shops from my job, found M&J and scheduled an appointment; unfortunately when i finally got off work, my tire was as shown: completely flat. ‍ Thankfully, Mary was willing to wait for my coworkers to add some air to my tire so that i could make it there. i finally arrived and was welcomed by Mojo, their friendly GS! The tire change only took about 10-15 minutes!! Definitely helped turn my stressful car problems into an enjoyable experience. Thanks guys!

My step dad has early stage Alzheimer's and although can no longer drive, doesn't want to lose his…read morecar. We called Mary Jo to get it serviced and explained his health condition. We had it towed to them and they looked it over with an estimate within hours. Not only did they do the needed service for a low price (it wouldn't start and needed a new battery and other minor repairs), they were fast and responsive. The amazing part is that they took the credit card over the phone and then delivered the car back to dads house so I didn't have to find another driver to join me. A few months later, when we decided to sell the car, I called for maintenance records and they got them to me immediately. If that's not service, I'm not sure what is!

The service team provided great service and advice. They were able to match the online price and…read moreget me in right away. I shopped around for tires and could not beat the price at Goodyear Auto Service Center in West Bend. Clean shop, friendly service! Recommend you give them a call.

All the cars on their lot are super old and look terrible. They still have a white infinity q30…read morefrom 1999 on their lot for 2,900 us dollars that has been sitting for sale there since July 2019 I was going to buy it but its a waste of money and has very high mileage maybe I will report them to the bbb

Pro Auto is the only place we trust to take our cars to. Service is great and Jackie is always so…read morefriendly and helpful!

Scam Artists. They…read morewanted to charge me $530 for what a DEALERSHIP only wanted $260 for. Then they charged me a half an hour of labor ($75) just to run a code, which takes all of 3 minutes. THEN they left my van parked on the street all night with a door unlocked. The cherry on top was how unbelievably RUDE they were from the second we drove into the parking lot. STEER CLEAR!

We had to have our jeep towed because the computer had failed. it is 31 yrs old, in good shape,…read more but had aged out. The computer had to go to Florida to be rebuilt and it took awhile to get it back. We also had some other issue they had to take care off The jeep was well protected even though the whole process took 5 weeks. We had another place which repaired jeeps but wouldn't take it on because of its age Thank you to this wonderful place for saving our jeep

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

The service at Silver Lake Auto is excellent! Everyone is…read morevery easy to talk to you, questions answered with the utmost care and professionalism. There is a loaner car available if your car is in the shop. It was wonderful to have the opportunity to get this done while I was working. They brought the loaner car to my work and took my car, brought it back when it was done. Very easy to pay my bills via electronic mean. I would recommend this auto service company 100%. Thanks to Silver Lake for making my live easier for affordable prices and a great value!

I took my vehicle in for a transmission flush, for which I was charged $335.00. The receipt showed…read morea Transmission drain and fill, which I had them correct to show a flush, as these services are reported to CarFax.. They also listed some additional work needed including drive belt, front struts, and a lower control arm replacement. I just had some brake work done at a Toyota dealership and the comprehensive courtesy inspection found none of the maintenance needs that Silver Lake Auto said the car needed. Not only do I have good reason to question the validity of the purported maintenance needs, I now have very low confidence that my car actually received a transmission fluid flush for which I paid. It's not like a dealership technician to miss any maintenance recommendations. Customer beware!!!