I used to get oil changes here. Oil changes come with a free tire rotation. Well, with my first car…read moreI got around three oil changes and tire rotations, and the wheels became misaligned and the car needed a $160 repair (which they, conveniently, offered to provide). Come on, if they should be good at something it should be tire rotations. Their name is "Just Tires". Anyway, now I get my oil changed at Walmart nearby, which is same price. Customer service is ok and they do have a nice waiting area, but that is no excuse for poor technicians who will cause your vehicle needing repairs. If you do get an oil change here skip the tire rotation.

The Good: The service manager was courteous and kept me updated on the status of the work I was…read morehaving done. They have a television with a few chairs and free bottled water for those choosing to wait. The Bad: Even though I had my brakes done in addition to a scheduled oil change, I waited for 3 HOURS. The Ugly: About 20 minutes of that wait was for the service manager writing up the bill. When I questioned why it was taking so long he said he had to find certain codes for the services I had completed. Oh, and 2 people called out sick that morning so he was alone checking people out. After all of that he had forgotten the discount. Wow! Despite the courteousness of the service manager I may try another place next time. I was willing to wait 1 or 2 hours but 3 hours was unacceptable especially when I had an appointment. This is more 2.5 stars than 3.

Writing this review as a woman that shopped a few tire install spots with annoying/unwarranted…read moreattitude. Shipped 4 run flat tires from tire rack.com to Mr. Tire PXV 2 days in advance. Called Mr. Tire to check availability for installation ahead of doing so on a Monday. They had availability for a Wednesday AM install along with a state inspection. Cost was reasonable for the tire size (50", four tires $140). I've been driving on the tires for 5 days and they ride well. No issues with alignment, balance etc. Don from the shop called me Monday afternoon to confirm the appointment as I scheduled with the Mr. Tire call center (normal to do so). Tires from Tire Rack (from DE warehouse) safely arrived/intercepted there on Tuesday and were ready for install. I dropped my car 8:30am and car was ready +30min post the ETA provided 1:30pm vs 2pm. No big deal for me. Had I dropped it at 7:30am it would have been sooner. Generally didn't feel scammed here --as sad as that bar is to write about as a woman-- requesting auto care services. Also, car was returned without any new damage. Thank you for an uneventful experience. Based on my one specific scenario/ data point, I would recommend this spot. It's worth noting that 260 Bridge Cafe is across the street so if you were going to 'wait' for your car, that cafe (and quite frankly all of Bridge St) is at your disposal and totally within walking distance! There is a coworking space Work2together right on Gay St.

Excellent, thorough service and convenient location. When we need tire help, we will be returning!read more

These are not honest guys. This is not an honest company. Do not take your car there if you are…read moreexpecting honest service. I took my car to Monro in Wayne for an annual PA Safety Inspection. While my car was there, the staff suggested I proceed with a tuneup since my car had recently hit 100,000 miles. I agreed to the tuneup, and the day I was supposed to pick up my car, it was radio silence from the staff. I called around 4pm verifying I would be picking up my car prior to close at 7, and they confirmed. 6:45, and I hear nothing. I show up to the shop at 6:55 and am told that during the tune up, a spark plug broke off and porcelain fell into a cylinder in my engine. They said they did not know how long it would take to resolve the issue because they wanted to find a solution that "didn't cost the shop a lot of money." The standard practice for removing porcelain from a cylinder is to pull the head of the engine and clean out the cylinder. This requires 17 hours of labor. Monro did not follow standard practice. Over twelve weeks, they tried a variety of different methods. Twelve weeks later, they tell me my car is ready to be picked up. I informed them I would not be comfortable picking up my car until they shared what other methods they tried since they refused to follow standard procedure. After this request was made on Sept. 18, I didn't hear anything from the staff again until Oct. 16. On Oct. 16, I woke up to a charge from the Enterprise where Monro had told me they would be providing me with a rental. Enterprise shared that Monro told them they stopped paying for the car on Sept. 26, but nobody informed me. Store employee Josh was incredibly rude, hung up on me when I stated his district managed had ignored a letter from my lawyer (Josh said, "You have a lawyer? I can't speak to you" and hung up. That is not how things work, but he was ill-informed). Josh threatened to call the police on me when I went to pick up my car and requested that the work that had been done on my car be added to the invoice. While I didn't like any of my experiences with any staff during this process, Josh was possibly the most unpleasant and most unprofessional. District Manager Chris Gross was a horrible communicator, ignored emails from me, ignored a letter sent by lawyer requesting details about the car, and refused to provide me with the information explaining what work had been done on my car. Regional Vice President Damian Stebbins was smug, spoke to me in a manner that demonstrated he found this issue a waste of his time, and, yet again, refused to provide any information regarding the work on the car. He kept referring me to Monro's insurance company to receive that information, but their insurance company told me that I would need to receive the information from Monro themselves. As we can see, Monro at every level refused to put on the invoice the work that was done on my car - a very standard practice. This signals to me that they damaged my car elsewhere when working on it and they do not want to share or document the additional damage because they do not want to be held liabale.

I brought my car in for an oil change, and it took a long while for it to get done, but it was…read morebecause the tech had found an issue with my oil tank and spent a lot of time fixing it. He was great about explaining what had happened and told me to bring my car back later in the week to make sure that the fix he had done worked properly. I really appreciated that tech's helpfulness and diligence, and I will probably be bringing my car back there for my next oil change!

Don't buy tires here…read more I got 4 new tires, and the tire pressure light is permanently on. CJ's is unable to fix the issue that they caused. Why would new tires have a pressure problem? My daughter got a new tire for a different car a week later and she has the same problem with the tire pressure light. CJ's can not resolve the problem.

Tires Replaced, Service was Great !…read more Car was done at the time they indicated, at the price they quoted! No hard sell on upgrades, just a pleasant experince.

Tire service may be great (never went but gets solid reviews). However saw many "staff" that…read moreappeared to be in their 20s / 30s happily catcalling and yelling to 12-13 year old girls from across the street. Do with this info what you will, but an establishment that apparently is OK with that doesnt seem to be a place that deserves my business or support.

My son-in-law found a nail (low tire pressure light on) and asked if I knew where to get it fixed…read moreas he was not in a position to replace all four tires yet. I told him where Three J's was and explained for value and quality tire repairs there is no other. Later that day he called me raving about the service he received. It went better than I said it was and what a value. He told me he was telling co-workers and clients about it all day. Thanks 3J's, for making me look good too.

Went in for check of tires, brakes, shocks, oil, battery, etc. Fast, thorough service. Friendly…read morestaff. Good price. Quick turnaround. (As an aside, I watched Andrew, their service rep, deal perfectly with a difficult customer. He did so in a way not to disturb other customers waiting for their cars. The guy was ready for an argument and even tried to enlist the rest of us in the debate. I pointed to my ear buds. Andrew took the emotion out of the situation, and calmly resolved the issue. Almost Zen-like. Well done!) They have a sign on the restroom: "PLEASE BE PATIENT. STUDENT DRIVER." Nice.

Went in with a flat tire. The woman at the counter was helpful, informative, and kind. I left my…read morecar there which was good because they were very busy! I called two hours later and they had just finished removing a screw and patching it. When I went to pick it up, a friendly man assisted me. Overall, a pleasant experience!

Great space and service. Always take care of our family…read more Trust them with both our cars for the past few years. Thank you for all your help.

Updated review: 8/20/20 Had to come on here with an update…read morebecause these guys took me in right away when my car window motor broke. They also allowed me to pay them over the phone because they saw that I had been a frequent visitor over the last couple of months, and I didn't have my credit card with me when my window broke. They definitely didn't have to do that but did--what a customer courtesy! They also gave me a water while waiting because I had just come from a long run. What more can you ask for! This is one of a handful of small businesses in the area that I actually feel comfortable at. I drive out of my way to get gas here to support them. You should come and see for yourself and hopefully do the same. These guys picked up where Tom and Nick left off--courteous, honest, and hard-working. I have already been to them numerous times for gas, oil changes, inspections, repairs--all of which were handled with care. Chris, with whom I spoken on a number of , is professional and positive, something that makes the experience of going here more pleasant. I feel strongly about people who are working hard to establish a new business in the community, and these guys are doing just that! Highly recommend!

Great service, friendly and attentive staff. Pep Boys and AAA were not able or willing to help me…read morewith a screw in my tire. The crew at Mavis stepped up and didn't try to upsell me a needless brand new tire.

I called to get an oil change today so I went to mavis on s Henderson rd king of Prussia…read more I had a20.00 coupon applied to my service. Paying I was told it was 120.00 for an oil change. If I didn't have the coupon 140.00. I have never paid more than 79.00. He didn't ask me if I wanted full synthetic just did it. I will never go back. I could have gone to jiffy up the road for 50.00 less. My fault, I suppose I should have asked but I have always been asked at the location. The guy I dealt with offered no solution. BE SURE TO ASK.