I was looking for a place that does inspections near my office in Exton, PA. A co-worker uses Tires…read morePlus, which happens to be walking distance from the office so I chose them. I dropped it off in the morning and received a call that it passed inspection but recommendations for the next year. I love places that recommend situations, but do not insist it is necessary right there and then.

Wait times much longer than they should be. Made the mistake of paying for lifetime alignment…read more They canceled my appointment on several occasions. Other times they do not even start the alignment for an hour or more after the scheduled time. Staff is professional and courteous, but poorly managed.

I'm pretty greedy when it comes to 5 stars FYI. This is my second time to this location and both…read moretimes were outstanding. Attention to detail to explaing everything that needs to be done and keeping records up to date. Michael and all the techs are professional and polite. Being a father of 3 girls I would have zero issues sending them here to get tires or tire repair. Now if you're looking for a tire shop and outstanding customer service. Look to this shop and these guys. Thanks Guys!

I had a sidewall bulge on one my tires and didn't want to take my chances trying to get to work…read morenext week. These tires are extremely hard to find and they happen to have them in stock. I had an appointment originally scheduled for Monday, but I gave them a call and they were able to get it changed faster. I was greeted by the welcoming team and they were extremely kind and helpful. The energy from them was great. They had me going in less than an hour for two tires and now I have peace of mind.

Their website doesn't list prices on many of their tires, just "Request a Quote". Normally that's…read morewhere I stop and leave a website, but this time I followed the "Request" link, filled out the form, and the auto-response told me to expect a reply within 24-48 hours. That was on the 14th, it's now the 25 and I've received no quote. No worries though, i've already booked service elsewhere.

Great service and very affordable. Oil changes are fast and easy. Great people to work with.read more

Last week and this week I had a very frustrating experience at the Pep Boys in Exton, PA (Store…read more0158), and I want to share this as a cautionary note for others scheduling services here. I ordered tires online and had them delivered to this location, along with an oil change. Unfortunately, they didn't place an oil-change reminder sticker on my car, claiming they had run out. Then, I scheduled a vehicle inspection for 9:00 a.m 10/7 and rearranged my work schedule (I'm a nurse, so this was not easy). At the last minute, I was told the inspector called out and I'd need to come back the following day. I was promised a small discount and rescheduled again. When I showed up this morning, they had no record of my appointment and no emissions stickers available. The staff was unprofessional and unsympathetic. Overall, this location's communication and customer service were very disappointing. If you plan to use this Pep Boys, I'd strongly recommend double-checking your appointment and having a backup plan. Currently I am driving around with outdated inspection stickers but plan on finding another place today.

Dropped my van off for inspection knowing it was going to need suspension work because of a rattle…read morethat started in the front about 6 months back and tires needed replacing....They called me back in a few hours and said the bracket on one of the struts was compromised But it was not bad enough to fail inspection And my tires would pass but probably not last until the next inspection....Love their Honesty and the fact that they did not rush to sell me parts... I had them do All the work anyway which they did in a timely manner Over the Labor day weekend ...Also a strut Rod broke upon them removing it and they put on a new one Free of charge....Super happy with their work and the rattle is gone and I should have No problems in the snow this coming season...Highly Recommend!!!!

Within 48 hours of receiving my inspection, my check engine light came on. When I called to ask how…read morethis could happen, I was immediately offered to come back in for a diagnostic check for $115. Absolutely disgusting business model - I don't believe it was a coincidence that the light came on after they were in my car, and then the first offer is to have me pay more money for them to re-inspect it! By the way, the car is a year old. Do not come here!!!

Horrible customer service. Service manager talked over me the whole conversation. Our car wouldn't…read morestart took it in for them to tell us what was wrong. Told us it was the battery. Paid $800 for a battery, new wipers, top off some fluids and replaced a sensor. Went to pick the car up still wouldn't start. Same problem we brought the car in for. Had it for 2 days again saying it was starting fine. Once again when we came to pick it up wouldn't start again. Another day without the car and now they want another $800 for a starter. Now up to $1,600 to get the car fixed. Also, been without a car for a week now. When called they were very combative took no ownership of any wrong doing and very unprofessional. Now we will take our car somewhere else to get it fixed because we have no confidence they will get it fixed. I highly recommend not going there for any car problems. Audubon NJ location.

Once again Eagle Service Center has provided excellent service on my vehicle. After a state safety…read moreinspection at ESC that required new brakes to pass my daughter heard a crunching noise after driving less than 100 miles when applying the brakes. She called to let them know what was happening and they asked her to drop it off that night and they'd take a look first thing in the morning. They found one of the brake components had a factory defect, replaced it and she was back on the road the same day. No charge for the parts or labor.

I would not recommend this outfit. They just totally took advantage of my elderly mother. She…read morethought her battery was dead so they drove the approximately 2 miles to my house and were able to turn the car right on and determined it was not a dead battery. They were there for at most 5 minutes and charged her $125.00 for a 2 mile drive and 5 minute consultation. Truly outrageous. BEWARE this company clearly takes advantage of people, especially the elderly!!!!

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

Love these guys! Very informative and quick. Customer service was great. In and out in one day.read more

We have been using C&N Automotive for all our vehicles (commercial and residential) consisting of…read moreSubaru's and Lexus vehicles for over 20 years. Chuck and the team are through, honest, knowledgeable and helpful. They are very fair and a tremendous value. I would not go anywhere else.

I have been going to C&N for almost 16 years. They provide quality work at reasonable prices…read more Their location is in walking distance to the Amtrak & SEPTA Exton train station which is a great convenience if you work in center city Philadelphia. I highly recommend them for service on your vehicles.