We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!

stay far far away from these crooks!!!! they are nothing shy of incompetent! lack communication,…read morelack customer service, lack everything! The cars they sell are lemons, they promise to fix issues that are known, but once you buy and leave guess what? theyre not fixing anything. everytime i take my car in they say nothing is wrong with it. but I take it to the dealer and everything is wrong with it! I've been back and forth with these people and have been treated so badly buy the sales/finance manager and the owner. being hung up on and threatened to take reviews down in order to get service and still end up with no service

I lucked out and found a beautiful low mileage car and in excellent condition. The best part was…read morethe price. The experience from looking to getting my keys was simple and fast. I messed up my tire a couple days ago late at night and they were closed so I pulled in and texted the company and the next day the tire was off and spare was on for me. It's good to have some good business men out there still. lol Thanks Dmitry!

Impressed.....very honest, direct...of course not your dream offer,…read moreBut the real deal.....professional, friendly....I have bought and sold Dozens of cars in my home state. Excellent direct contract offer. If you are seeking direct, upfront buyers.....this is your spot.

Yesterday my wife and I drove to the Stuart location just to get an appraisal on our 2006 Pontiac…read moreSolstice. We were so impressed with this company's employees. They were all very professional, knowledgable and efficient. The ease and speediness of our transaction was very impressive! We will definitely sell future vehicles at Autobuy, Stuart, Fl. Bob & Debbie M

Like the old days. These gents were polite, professional, knowlegable and reasonable. They acted as…read moreif they care and actually want your business.

Bought my wrangler here, they're great and fixed anything or tried to fix anything that would be a…read morequick adjustment for them after I bought it too. Super friendly and nice and I love my wrangler!!

Showed up and gave me the price I was asking for my vehicle after speaking to 5 other ppl that low…read moreballed me.

From the owner: We buy junk carzread more

It's not often that you can give a car dealer a 5 star review but I'm now a big fan of this…read morecompany. You know the usual runaround you get when you try to buy, trade or sell a car to car dealers. The garbage tactics they use can be so tiring... and so OLD SCHOOL if CarMax is the new way to buy/trade/ or sell a car. Although I've purchased and sold many cars, this was my first dealings with CarMax and it was unlike any "dealer" experience I've ever had. We saw a car for sale online from a CarMax store in Tampa, FL that was exactly what we were looking for. We had a choice to drive to Tampa (a 3 1/2 hour drive) or have CarMax ship the car for $100 to our local Jensen Beach, FL store. We hesitantly chose to pay the fee. A nice touch, the company kept us in the loop on when the car shipped, arrived and was ready for viewing. We stopped in, viewed, provided our drivers license and drove the car and found it to be everything the ad stated. We decide to buy the car on the spot. Here's where it gets interesting. Unlike car dealerships, there was no haggling, hand offs to the finance manager, hard sells, etc that are the usual games car dealers play. Simply here's our price, take her out, if you like the car, sign here. If not, check around, compare prices, (which we had done previously and their price was on the low end of all we saw) and if you like it, sign here. Your new (used) car will be ready for you in a few minutes (which it was)! Have a trade in (which we did)? Great let's look at it, take some pictures and here's our offer (good for 7 days at any CarMax store). End result we traded in our old used car and got our new (used) car in one painless transaction! THE COMPARISON: This is where CarMax really stands out... We also had a car that we wanted to sell straight up. It was a Chevy Equinox that had only 4,000 miles on it. We knew that because of its like new condition and really low mileage, it would be pretty desirable and bring a good price. We decided to first, get a bid from Wallace Chevrolet in Stuart, Fl. Clearly the used car manager did not think the great condition or low mileage was important. After going through all the typical sales garbage they throw at you.... "How much do you want for the car?" (Dumb question that has no relation to how much they'll pay). "The new model is redesigned so there's not much call for this year" (you can stop the set up and just give me the price you'll pay)! "White's not really a good color" (BS, this is Florida, do I look like I was born yesterday?) "This is the best price you'll get anywhere but, it's only good for 24 hours" (Right dude!). After all the typical car dealer garbage laid on us, they gave us a price of $23,500. What was Carmax's (no bs) good for 7 days price? $25,000. Guess who now owns our Chevy Equinox? You bet... CarMax! Why anyone would go to a dealer to sell/trade or buy a used car is beyond me.

Carmax offered me $70,000 for a car I was selling. Meanwhile I sold the car for close to $90,000,…read morewhich is a big difference. This leads me to believe that Carmax is not the place to buy or sell any kind of automobile from.. Actually, I think they are nothing but low-ball experts. I do not recommend anyone dealing with them.

Coming to this dealership has been frustrating from the start. It would be nice if customers didn't…read morefeel like they were being misled or given inaccurate information when making major purchases. There needs to be more accountability. I purchased my used Jeep Wrangler about a year and a half ago and also purchased an extended warranty that was clearly explained to include service coverage so I would not be paying out-of-pocket. At the time of purchase, I specifically confirmed that I could go to any Wallace dealership for basic services like oil changes and tire rotations. I was told absolutely yes -- the only exception being if there was a vehicle issue that required a Jeep dealership, which is completely understandable. I live next to Wallace Hyundai, while the Jeep location is 30 minutes away on a good traffic day -- and anyone who drives U.S. Route 1 knows that's not always predictable. A few months after purchasing the vehicle, the check engine light came on. While diagnosing that issue, I was told I needed four new tires. This made absolutely no sense considering I had just purchased the vehicle and work from home, so my mileage is very low. I declined the tires and discussed it with my husband, who works on million-dollar Dassault Falcon jets -- the same type owned by Taylor Swift and formerly by Jimmy Buffett. Needless to say, he knows what he's looking at. He confirmed I only needed two tires, and even that was not urgent. After raising the concern with customer service, I ultimately received two new tires at no charge. However, when I later asked the original service advisor why I was told I needed four tires but only given two, there was no explanation -- just silence. The next issue involved trying to schedule routine service. I requested to book my oil change and tire rotation at Wallace Hyundai, since I had been told I could go to any Wallace dealership for basic service. After calling twice, I was then told I could only go to the Jeep dealership -- which directly contradicts what I was told at the time of purchase. When I went to the Jeep dealership for service, I thankfully had a different advisor who was professional and helpful. On a prior visit, I had asked for a simple oil change reminder sticker to be placed on the windshield since I don't drive often. The previous advisor refused and told me to "just check the percentage on the screen." This time, the new advisor couldn't believe I had been denied something so basic and placed the reminder sticker on the vehicle himself. I also attempted to speak with management regarding the conflicting information about where I could service my vehicle, but that concern was essentially brushed aside. At this point, it feels like there is no accountability within the building. When customers raise valid concerns, they should not feel dismissed. Moving forward, I will be taking matters into my own hands and changing my warranty coverage to one that allows me to service my vehicle at any Jeep dealership without confusion or contradiction. I simply expect transparency, consistency, and honesty -- especially when making a major purchase.

Where to begin. First, when ordering my dream car I stated I do not want any chrome, I'd like all…read moreemblems and otherwise what would be chrome to be in black. The salesperson said he understood. When I went to sign the order contract I asked again, there will be no chrome, correct? He said yes, see I put Mopar black package. With that, I signed. 5 months later my car was delivered with chrome. I was extremely displeased. I was told my salesman that helped me no longer worked there. I was told because I signed the order contract there was nothing they were willing to do about it. I told them the discussion with the salesman I originally spoke to and what he said about the Mopar black package. They said, no that isn't what that means. (Like I'm supposed to know their car terminology.) They were unwilling to fix what their salesman did wrong and forced a car on me I didn't want because I signed the order contract. Fast forward to bringing my car in for recall service. I dropped my car in the morning after being told it would take roughly an hour. The service advisor says I'll get a call by 2:30 because I could not wait. At 3:30 I keep getting a voicemail. I called and finally spoke to a service advisor, not the one I saw in the AM, I am told they can't get to my car today and they want to keep it or reschedule. Seriously? My friend brought his car in for recall. The service advisor said they will call when it was ready. There was no call. My friend called to check on it and was told the service department was closed and he could not pick up his car until the next day, leaving him without his car. So they kept his car without calling him or asking him. Complaining to this dealership falls on deaf ears, nobody cares and nobody sincerely wants to help but, they are more than happy to charge your credit card, that part is very efficient. This is a pattern with this dealership. It has made owning a car I saved for years and years to get, a nightmare to own. I will not be returning. Anyone reading this, buyer beware. A failure from start to finish. I'm taking my business where I'm appreciated and getting rid of this car. Thanks for the nightmare.