Steven Lee (salesman). Was very knowledgeable and helpful during my visit to Braman of Jupiter

Justin at Braman BMW Jupiter was great, no pressure sales, entire transaction completed within a couple hours! Going back tomorrow to WPB location to work with the BMW Genius to help to explain some technical items! That's a great petson to have since cars are now computers!! read more

I have bought 5 of my 6 BMW's through Braman and today makes me realize that I will continue to stick with the BMW brand. Monday my car, I thought, was done. I was worried about the cost to fix it and my transportation for the next few days, into the future. With an hour to spare to closing time, Braman got me into a loaner. The next day the tow company picked up and delivered my car to Braman Jupiter, where they got right to work. Today (Wednesday) I got the car that my car was done and I was so fortunate that everything was covered! I will definitely continue to go back to Braman/BMW. read more

Braman BMW Jupiter - Monday - Car Dealers Near Me - Jupiter, Florida

I was able to do my research on line and then my salesperson Paul Robbins took charge. There was no pressure, only professional expertise to get me to the finish line. Great car Great experience. read more

The service department is a joke at this dealership. Bought a certified preowned 530i Car was leaking water into the back seat. Braman replaced the windshield right after they sold the car and didn't put the replacement in correctly and it was leaking down the front of the car into the back seat. Another dealer in ohio found the problem and repaired it Braman refused to stand behind the car THEY sold and serviced . There are other reputable dealers in the state that aren't turning out defective repairs and won't stand behind them. Check out the Yelp ratings and you will see they have a track record of sub par service. Do yourself a favor and avoid this establishment. read more

Steven Lee, Grossman are the BEST in Braman, Jupiter. If you want a BMW G with them. Exceptional service.

There are 2 things in life that most people absolutely hate to do, the first is going to the Dentist and the second is going to BUY a CAR! After doing my due diligence I walked into the store and was greeted by a very nice salesman by the name of Paul who was NOT pushy and made me feel comfortable right from the start! I found the 2 pre-owned cars that were on their website ( yes they really had what they advertised!) and looked at them both. Paul gave me my space and was very transparent when going over the cars, he even showed me the Carfax and maintenance histories as well! I was introduced to Brian the Sales Manager and he was just as helpful. The trade value he gave me was more than fair as I got 2 offers from other stores that were not even close to his offer! Needless to say I made the deal and was introduced to T.J. in the finance dept. and I must say he was the best! He got me an incredible interest rate as well as an excellent ext. warranty and gap insurance for just a few dollars more a month!! I was in there a total of just under 2 hours which is VERY quick when it comes to buying a car! What a GREAT buying experience I had at Braman BMW in Jupiter! I am now a customer for LIFE!!! Thanks Guy's!! read more

After years of purchasing CPO BMW's I made my first new-vehicle purchase, a 2023 230i, right from the showroom floor. I was in for service with my vehicle nearing the end of the warranty period, and was not particularly in the market, but the sales experience compelled me (fortunately) into a brilliant buy. Nick is phenomenally knowledgeable and experienced, delving into the nuances of this spec, and all of the model year and trim idiosyncrasies. He was absurdly transparent and fair with pricing and trade value, working with the service team to make the evaluation seamless. He took the time to compare the vehicle to both new and other CPO options and provided a long-term look at ownership benefits, making a very compelling argument towards the plunge into a new, no-miles car with a full warranty and multi-year maintenance inclusion. I have met Craig on multiple occasions, and he was always polite, excited, and helpful. A phenomenal example of a low-pressure salesman who knows the vehicles, knows the market, and is personally invested in the experience. Nothing but confidence in working with this gentleman. Reading other reviews -- specifically those pertaining to the service department -- I can't help but agree with some, as I've been in similar predicaments. I must say that my experience greatly improved since working with Mr. Bowman as a service writer. He has helped me through some particularly tedious circumstances and has my strong recommendation for local owners. read more

Braman BMW Jupiter - 2017 330i traded for 2023 230i. - Car Dealers Near Me - Jupiter, Florida

Purchased a car from them today .. without a doubt, the best & easiest car buying experience I've ever had. Zach was the best salesman ever. The Sales Manager was awesome and the finance guy was great. They didn't haggle over what I wanted for my trade .. they gave me the absolute best purchase price for the vehicle. The things other brands call extras are standard in a BMW. They honor Veterans, I'm a Disabled Veteran who's had over 16 back surgeries and the seats in the X3 are the most supportive and comfortable that I've ever sat in. This is why I purchased my car from them. Class Act Dealership that other dealers could learn something from!! read more

Highly recommend this dealership and the team for a quick, seamless transaction! I called Saturday to inquire about a BMW M340i but was out of town so I couldn't come the same day. I drove 45 minutes to Braman BMW on Sunday morning, right when they opened and was greeted by a gentleman named Paul - from the minute I got there, to the minute I was driving out the door with my new car, the entire process took about 2 hours - very seamless! Throughout the entire process, the team was friendly and there was not an ounce of pressure put on me through the transaction. Could not speak any higher of Paul and the finance manager (I believe his name was Alex)! Overall, incredibly easy and fun experience - enjoying my new car for years to come! read more

Braman BMW Jupiter - Car Dealers Near Me - Jupiter, Florida

We just recently bought a new BMW X3 to replace our five-year-old x3 We told the salesman that we wanted the exact same accessories in the car. Maybe it's kind of our fault but when we got the car set up the financing and took the car, there were things missing. We talked to the salesman we talked to management and they weren't willing to do anything about it. This is the fourth BMW we bought from the dealership it's not right all we wanted was the same accessories and we told them multiple times read more

I brought my car in for an oil change and my car was pulling and making a noise. I brought the car in and was told after 5 days they couldn't reenact in the ways of the car pulling. I went to pick up the car and it wouldn't stop pulling and making the noise. I was told that all the techs have left could I come back tomorrow with the car, I said no and that I need a rental I was told they will check and see if there was anything available. To be a car available so they gave it to me I was told that it needs a balance and an alignment which of course is not included in my warranty. They are very disappointing Jupiter BMW to deal with all they want to do is sell you things that are not included in your warranty especially tires alignment and balances I wish they would fix the problem at hand. I will never bring my car back to this dealership ever again they are total rip off. The final result is I'm taking my car to a non BMW dealer auto repair pl. Please be very conscious of this place. I almost forgot that I bought an extended warranty and the repair on my car the labor cost more than the warranty wanted to reimburse so they charged me an overage of $68. what a joke. read more

My experience with Anthony my salesperson was the best. He was very knowledgeable, patient and fun. I would highly recommend him.

I took my BMW X3 with less than 6,000 miles on it in for service at Braman. I made sure at least 3 personnel felt the low pressure from the vents when on full blast, which I stressed happened intermittently, not all the time. After looking into it, they said there was no problem. I took it in a 2nd time when it predictably happened again, again stressing it happened intermittently. By the time the service people looked at it, it was working again. They sent a video claiming I was just mistaking the slightly lower air pressure from the front vents when the rear vents are opened as a malfunction. When it happened again, I drove it to Coggin, an hour away, hoping they would have better luck. Service personnel immediately looked under the hood and within minutes said the system had iced over, and that it was likely losing charge. They gave me a loaner, and later verified under-charge and are searching for the leak. Coggin will be getting my service business from now on, even if they are an hour away. read more

Very professional. No pushing, very empathetic.. It was a very good experience all in all.. I left the dealership with a brand new 430i and I'm extremely happy about it- No doubts best experience ever after having bough so many cars in the past.. Well done guys !!! read more

First this is far from my last purchase of an amazing BMW at Braman Jupiter. They have a vast selection of cars, and the location is easy to get to. I had a brand-new salesman Zack, he has been well trained but obviously he's still learning, and I highly recommend him because he listens and wants to make the customer happy. Even the notorious "Sales manager" George was great they work with their clients and i have recommended them to many friends and all of them bought cars and were pleased by the experience. read more

Absolute scam artists. Will lie about pricing, up charge you 100% or more on simple repairs, and have the worst customer service imaginable i've ever seen at a dealership. STAY AWAY read more

This was my first purchase at Braman BMW, and I have to say that I was very impressed with the entire experience. My sales representative was Paul D. and he was very professional and knowledgeable. I've been buying or leasing cars for over 40 years. After this long I've come to the conclusion that 90% of the reason why I choose a dealership is the staff. I want to know that I am treated with respect and courtesy and that they fully know their products. Braman and Paul met my expectations with flying colors. I will definitely recommend Paul and Braman BMW to my family and friends for future consideration. read more

Took the 7 in with engine light on they told me right off the bat they would check gas cap was secure, but would do a $300 dollar diagnostic ( not refundable) unless you have the work done said ok diagnosis came back with thermostat problem...cost $2500 to replace bout blew a cork diagnostic also reveals bad battery so I had that replaced $500 thinking it would cover $300 diagnostic charge ...oh no it didn't...blew another cork until it was waived... they finally waived it Then on the way home I needed fuel ... guess what engine light went out ... wtf Don't trust their diagnosis!!!! Money grabbing fools It's been 3 weeks and no engine light read more

My brake pedal was vibrating so my daughter brought my 2021 X5 in to get an opinion and an estimate. They told her the car needed extensive work and would cost up to 15 thousand dollars to repair. She then went to a local Firestone dealer who fixed the problem for 3 thousand dollars. The car runs great and the brakes are as new. Thanks for the loyalty BMW of Jupiter! I guess spending 70 thousand on a car wasn't enough. Such a disgrace. read more

I had a very good experience leasing my new BMW from Braman BMW in Jupiter. Everyone that I was involved with was super nice and courteous. Justin, the sales manager was very easy to negotiate with. He is genuinely a kind and personable person. Paul, the client advisor was very efficient getting everything together. he is also a very nice person. Alex at the business office made the financial paperwork very transparent and easy and wasn't trying to oversell stuff as some financial managers in other dealerships do. He was very professional and kind. Jeff gave a thorough tutorial about my new car which is an EV. He spent a lot of time explaining all details and answered all my questions. Overall I had a great experience dealing with Braman in Jupiter and would highly recommend them. read more

Great experience shopping for a car, from the moment I showed up I was treated with respect and no push from the salesman. Was up front with him before we even went for a drive and told him that after the test drive I'm leaving to see another car and that I will call him afterwards no matter what. The salesman was very understanding and did not try to push or even talk about the price of the car just about the experience which in my eyes was a huge benefit. After driving the other car I have called the salesman and told him if we can quickly agree on a price over the phone I'll head back and sign the paperwork right away. After 2 calls later we agreed on the pricing and by the time I drove back (1h) all the paperwork was ready for me to be signed and the car was waiting up front with a full tank of gas and a person detailing. My experience was great! read more

Jamal at Braman BMW was amazing! Highly recommend having him help you-- he made the process easy as buying a new car can feel like a headache. He was great!! Thank you Jamal and we love our new X5. read more

We just bought our 1st Bmw at Braman in Jupiter this past weekend. The total experience with Nick and Eddy was by far "Top Notch". Eddie in sales made the entire experience so Awesome! My kids waited and enjoyed the place and TJ in finance made it simple and quick . If your looking for a BMW GO TO BRAMAN read more

I just purchased my first BMW at Braman BMW West Palm Beach, the best experience I have ever had purchasing a vehicle, Petagaye Royal made the purchasing process super smooth and was very easy to negotiate with. She perfectly understood my needs and my tight schedule, erasing all the previous bad experiences I've had at other dealerships. We finished the process in less than 40 minutes and in two weeks I was already driving my new car. Highly recommended!! read more

Run to Stephon McCline! What a breath of fresh air in the often daunting world of car buying. He broke the mold of pushy salespeople by being honest, transparent, and genuinely interested in finding the right car. Immediately setting me at ease throughout the whole process, patiently answering questions and even encouraging me to explore cars on other lots to make sure I was making the best choice. Stephon is not just a car salesman; he's a kind human being who turns the car-buying experience into a pleasurable journey. Who knew this existed! read more

Excellent service from Petagaye Royal in sales. The buying process moved expeditiously without a hard sell or "curve balls" in OTD pricing. Petagaye is a credit to Braman BMW. read more

This was the best new car buying experience I've ever had. Everyone was so honest, open and professional. No hidden gimmicks and no attempts to take advantage of the customer. They treated you like family. Paul, Nick and Jeff made for a great experience. Looking forward to my next car purchase with them. read more

Service Advisor Review *** Went to Braman Jupiter to request information on how to start the engine of my M4 Competition after airbag deployment. Advisor told me I needed to bring the car in for "service". Mind you the diagnostic fee alone is $299. I told the rep that the car is immobile and currently disassembled as i'm doing the work myself. The rep then told me to "have it towed" which is another $400. As a business man myself I would at least advise to answer customers questions as they're capable of. Especially something as simple as explaining what systems connected to the battery need to be replaced to start an engine. I have bought a couple cars from Braman Jupiter and I hope to continue buying more BMWs in the future. however i cannot recommend the service department for the lack of decency by trying to get more service money out of me when i was simply trying to order parts. I found the information I needed through another BMW dealer. read more

Recently was trying to purchase a new rim for my BMW X5M. When it came to my attention that they were charging a minimum of $300 more than any dealership, for the same exact rim "wheel" . I requested to speak to the parts department manager Sarah, Sarah was not there so I left her a message. Sarah did call me back however first try to tell me that Delray Beach is not part of Palm Beach County, then went on to tell me rudely that she would look into it. Because of Sarah's tone and attitude I will no longer be servicing my three BMWs at Braman. read more

Steven Lee was super!! I drove from Miami to Jupiter because he was so helpful and just made the buying process for me so pleasant. I highly recommend this dealership and Steven Lee! read more

Don't Go Here Unless You Enjoy Poor Service and Being Ignored. These guys have ZERO followup skills. They dont ever seem to want to make a deal unless you are foolish enough to pay full price. Their service staff seem unmotivated and dont seem like they want to be there. Stuff like this always rolls downhill from management. Seems like this dealer is full of itself because of location and other reasons. read more

I will never go back there, I wouldn't trust their certified bmws at all, very poor customer service in the service department. I made one car payment and my car keeps on breaking, the salesman is conveniently bo longer there, merely passed inspection gives you a certified sticker. read more

Walked in two weeks after purchasing a certified pre owned 2020 vehicle from Braman, with an "add oil to engine" light. Was greeted by the biggest sorry excuse for a braman representative of all time giving "filler" answers for every question I had. Guy had a huge ego and a "know it all" attitude and no customer care characteristics whatsoever. Hughly recommend just driving the extra 20 minutes to the west palm location what an absolute waste of my time. They did not even bring my car into the shop on the lift to see if there were any other MAJOR issues they MISSED before seling me the "certified " pre owned vehicle. What a sorry excuse for a dealership. read more

Jamal has made customers for life! Super friendly, knowledgeable and no pressure sales tactic made this car buying experience a pleasure. We will be back definitely worth the drive from Tampa. read more

Made an appointment for a simple oil change. Came on time to drop my husband off and go home. Waited 50 minutes just to drop the car off for a simple oil change appointment. Terrible service! Avoid this place!! read more

Dear Yelpers, Please avoid this dealer. We went in to check on a vehicle they had posted online. They had not sold it and were willing to sell to us until we asked them to negotiate. Immediate after they tried to see if we would take it based on their current listing. When we did not back down on requesting their best price, they pulled the vehicle from their sales pile. They were also trying to sell it for 3k more than its value so watch out for the over priced selection on this lot. I would rate them a 0 if I could for their bait and switch. This should be illegal, to post something for sale and backdown to get you to buy their other stock instead. Best of luck Yelpers. read more

Very disappointed with the service at Braman BMW Jupiter. When I made my appointment for a recall on my car, they said it would take an hour. Upon arrival they told me the car was need overnight. Rather than giving me the standard loaner of a BMW, they rented an Enterprise car and tried to sell me insurance for $25. Usually a loaner is just given to you with no mention of insurance.... Upon returning to get my car..noone told me if the work was actually done. And I was directed to go pick up my car in the lot in front of the building. After receiving the key I realized they had removed the ring that I had attached in order to hang on a hook at home.....why??? Poor customer skills.... read more

What a great buying experience! Had the car I wanted to look at sitting outside ready for a test drive when I arrived. Zero pressure from the sales person (Eddie), he really was there to be helpful and not pushy. They offered a very competitive price, I negotiated the amount of the dealer fee off - the negotiations were done in less than ten minutes. They came up with good financing, too. And on top of that - I wasn't trading in my old car, and live over an hour away. I was going to arrange for someone to drive me up the next day to get my new car, they said "you should be driving home in your new car!" And offered to have my old car delivered to my house on a flatbed truck later that week, for free. None of that dragging it out for hours that I went through on my last new vehicle purchase. Just wow, all the way around. This is how you run a business: give a good price, great customer service, you get loyal customers like me who will tell other people about it. Let me tell you, dealerships for luxury cars are often the worst to deal with - much worse customer service than you get at dealerships for less expensive cars. I have no idea why, but it's definitely true. That makes this place a real gem to find. Worth the drive if you live out of the area. read more

If you're looking for the worst BMW service area - you found it!! From their website, to phone calls to in person - absolutely clueless and rude! read more