Knippa Properties has done it again! They recently sold our home and we couldn't be happier!…read moreClayton took care of every detail from start to finish. His professionalism and experience made our home sell quickly and smoothly. In this insane housing market, Clayton navigated the whole process with ease. We also bought our home through Knippa Properties five years ago and had the same incredible service and experience. Sell or buy with the Knippas! You'll be in good hands with their wonderful team!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

We are so fortunate to have worked with Dylan Hite for our long-distance move to Austin. He was an…read moreinvaluable resource in helping us narrow down the best residential areas for our family and scheduling showings on short notice. He was also an incredibly responsive communicator, which was critical given our aggressive timeline. Moving from the Northeast and unfamiliar with the area, we relied on Dylan for guidance throughout the process, and he went above and beyond to answer all our questions and help facilitate solutions. Our experience with him was truly phenomenal - very professional and just an all-around great guy. We wholeheartedly recommend Dylan to others and would love to work with him again in the future!!

If you're okay with not getting your security deposit back and potentially being charged additional…read morefees, then go ahead and move here. Otherwise, I honestly would not recommend Nalle Woods. I've lived in more than five different apartment communities over the years and have never had an experience where my entire deposit was withheld. My experience at Nalle Woods was very different. After moving out, I was charged for carpet cleaning and deodorizing, despite there being no stains, no damage, and no pets ever living in the apartment. The only thing visible in the photos they provided were furniture indentations -- something that naturally happens when furniture sits on carpet. Even after asking multiple times, I still have not received a reasonable explanation for why deodorizing was necessary. I was also charged for paint touch-ups and cleaning. I will own that I missed cleaning some of the baseboards, and I accidentally left a few small things behind. However, the apartment was otherwise left spotless. I also filled the vast majority of the nail holes before moving out, yet I was still charged for paint repairs for a few small holes. What has been most frustrating is the complete lack of willingness to work with me or acknowledge what is reasonable wear and tear. I am also aware of other residents who have had similar experiences with their deposits and have been charged even more. My move-out experience was extremely disappointing, and unfortunately, it overshadowed what was otherwise a decent experience living there. I also found the property manager, Lindsay, extremely unhelpful throughout the process. I had several frustrating interactions with management during my tenancy where I felt I was not being given straightforward or honest answers, and the way my move-out and deposit were handled ultimately confirmed that experience for me. If losing your deposit and potentially receiving additional charges after taking good care of your apartment doesn't bother you, then Nalle Woods may be fine for you. Personally, based on my experience, I would not recommend living here. * I didn't cancel my electric or gas early. Responding to Lindsey's comment below. Once again, she is a liar. They told me that my utilities were high because it was three months added up. Now, I wonder if they're even telling me the truth.

Mostly the staff, from Morningside Property Management, are impeccable! Big shout out to Joshua,…read moreKaitlyn, Lindsey and the maintenance staff, yes I said the maintenance team (that's one you don't hear often). This being one of Morningside's first Texas property, tells me they're going to be a winner in the realms of multifamily hospitality, meeting over and above tenant satisfaction and mostly making their residents feel like they're "home"! Glad I passed by Nalle Woods because I would've missed it!

My Journey with Keyrenter started back in 2015 when we were renting. Jonathan and team were…read moreoverseeing someone's property and it was super easy working with him! Now we have a rental property of our own and we immediately reached out to Jonathan and his team. The onboarding process was made easy as they provide support throughout the journey. One of the biggest benefits of working with this team is the peace of mind they provide. Knowing our property is being professionally managed allows us to focus on other priorities, confident that everything is being handled efficiently and that our investment is in good hands. Special shout out to Robyn who is super responsive and helpful!

we have had the privilege of having Ivan to help us through the stressful process of applying to…read morerent. He was so helpful and patient.

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy…read morethe home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services. As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times. During the buying process our realtors worked with him and through him the buyer and we had several delays due to him not getting paperwork ready in time and they complained to us several times how unhelpful he was during this process. They had worked with him before but never had the issues with communication and gettings things in on time like they did during our process.

I've been meaning to write this review for awhile, as I had such a horrible experience with Steve…read moreas a renter. Similar to other reviewers, I've never been so disrespected. Steve is extremely rude, was extremely difficult to work with, was very belittling, and mansplained to me the role of a property manager when I have myself owned and rented out a house before. He tricked me into thinking that he was the kind of property manager that cares about working with people and their circumstances, which was one of the reasons I chose that house. He was very hard to work with when I had to relocate home to Colorado for a few months for brain surgery (and what I was asking was not a lot, not even to end the lease.) When the lease was over, I reached out for a scanned copy of the deposit check and he never got back to me. When I followed up over a week later to ask more sternly for the copy I was entitled to, he presumptuously assumed I was asking because of roommate issues and told me to leave him out of it. He was belittling, presumptuous, rude, and unprofessional. And this is on top of his general lack of help with maintenance requests and overall unhelpful attitude with inquiries over the 2 years renting from him. I'm praying he doesn't respond to this review and attempt to gaslight me or justify his poor behavior as he's done with other reviewers here. Do not rent from him if you want to be treated respectfully or professionally.

I first started working with 360 Properties about 5 years ago, and I can say my biggest regret is…read morethat I didn't find them sooner. Before them, I had tried managing the property myself, which quickly drove me to reconsider, given the amount of time and attention it needed. I outsourced it to another property management company in the area. Unfortunately, that left a lot to be desired. After finding 360 Properties, my view completely changed on what it felt like to own a rental property. From the moment they took over, everything became easier, simpler, and significantly less stressful. 360 Properties has always been incredibly transparent, their bookkeeping and communication are fantastic, and they have an excellent network of people they trust to work on the properties they manage. Everyone I've dealt with through them has not only been reputable and professional, but genuinely a stand-up person. Most recently, that included Dakine and North Face Exterior, both of which did excellent work. What impressed me even more was getting to work with Nicole when it came time to sell the property. Initially, I decided to go elsewhere for a realtor and spent roughly a year to 15 months trying to sell without success. Eventually, I made the decision I probably should have made from the beginning and turned the sale over to Nicole. Within about a month, the house was under contract. The difference was remarkable. Nicole understood the market, how the property needed to be priced, the area, and the value that the specific location brought to the table. From there, the entire process moved incredibly quickly and smoothly. After working with her for years, I've always felt that Nicole manages the properties entrusted to her as if they were her own, if not better. That same level of care, knowledge, transparency, and attention to detail carried directly into selling my home. Whether you're looking for someone to manage a rental property or help you sell one, I couldn't recommend 360 Properties more highly. After experiencing property management myself, working with another management company, and trying another route to sell the home, I have plenty to compare against.

Recently leased a small property from 360 Properties during a transition between homes for a year…read more I am happy to 100% attest that my experience was exceptional and if I didn't find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!