Brought trans to shop about a year and 1/2 ago to have rebuilt after it overheated. Shop freshened…read moreup the trans(new clutches/steels) and replaced some hard parts that were worn out, installed shift kit(was told), hardened sun shell(maybe it looks like a stock piece to me), new rear planetary(more on that below) and included new rebuilt torque converter and trans cooler. Took trans home, flushed lines and radiator cooler with 2 cans of Kooler Kleen and then 2 quarts of new ATF with compressed air in between, very very clean no obstructions. Also added new cooler and installed temp gauge. Followed start up instructions to a "T", checked for leaks(none)and filled to proper level. I don't drive the vehicle often, only when needed (truck). Shifted fine everything seemed good. Fast forward to last month noticed gear whine in first gear that stopped when shifting to 2nd. Was going to contact shop on vacation and ask about it. Soon after was taking off from stop normally and "BANG" trans exploded internally and no forward gears. Towed home and dropped pan and LOTS of metal in the pan-looked like bearing pieces to me. Fluid looks gray from all the metal but smells brand new. Keep in mind this trans has less than 1000 miles since the rebuild! Only tows light fishing boat occasionally and trans gauge never got past 150F since rebuild. Called shop told owner what happened and he made it sound like I did all sorts of things wrong installing it (like not bypassing the radiator cooler-I just couldn't justify doing that and from what I've read it's not the smart thing to do) and that I must not have flushed the lines good enough, etc. So now I'm hesitant to take it back, he made it sound like it's all my fault that it failed. So I pull it out again(what a pita on my back in the garage) and decided to take it apart myself to see what went wrong. I found a missing bolt in the valve body, the 2/4 servo shaft looks like it's been welded on??(never heard of or seen that before, talked to other trans shops and they thought it was a very poor mod to say the least) but everything else looks great until I get to the rear planetary (one of the hard parts that was supposedly replaced) . The bearing came apart and that is what started the catastrophic failure. The bearing pieces and splines took out the(new) planetary, ring gear that it rides in, the sun gear, and possibly the output shaft. So now I have to figure out what to do, I only got about 700 miles out of the trans, and I sure don't want to take it back after the negative conversation I had with owner. I think I'm going to try to fix it myself, can't be any worse than my experience with RM, if I get more than 700 miles I guess I did pretty good being a rookie. I have to just chalk it up to another hard lesson learned and just wanted to let others know about my experience-to say I'm bummed out about this is an understatement. I can't say my experiences with them have all been bad, in the past the owner has been good to me (fluid and filter change) and the trans was pretty clean on the outside when I picked it up and it didn't cost a ton of money being that I removed and installed myself. But that's no concession now that I'm right back where I was before the rebuild, actually in worse shape now with all the internal damage. Wouldn't recommend this place after this experience and wish I would have done my homework before choosing them-if you are looking for a trans place I recommend reading Transmission Rebuild 101: Words From A Shop Manager's Perspective. It opened my eyes quite a bit.

From the owner: R & M Transmissions serves Ottawa and surrounding counties and is family owned and operated for…read moreover 32 years. We service foreign and domestic makes and models, automatic and standard. We repair/replace drive axles & clutches, Transfer cases and differentials. Free Certified Inspection.

Jay, Chris, and the staff at East Beltline really helped me tow my car on Thanksgiving day. They…read moreprovided excellent service, reasonable pricing, and helped my family and I in a pinch when I was traveling to Illinois for the holiday. I appreciate all that they do! Thank you.

If you need auto repair and are located in Grand Rapids or Plainfield Township East Beltline Auto…read morerepair does a great job with fair prices.

This is my "regular" mechanic. I love coming here because I know I'm going to be charged 'fairly'…read more Also, oil changes - Pat does a marvelous job of fitting me in with my crazy schedule, and then checks for minor things I may need. The oil changes are a GREAT price, and you get reward punches (after so many, you get a free one!). Another thing I love is that if I'm curious about the "why" of a repair, or how long can I make "x, y, or z" last, Pat is very realistic and up front with me. This place is ALWAYS busy, so do what you can to schedule ahead. Always pleased with the work done and for the most part I can say that I actually trust my mechanic!

Ambrose has been very helpful to me in getting the necessary work done on my vehicle to keep it…read morerunning and their continued efforts to help me are very appreciated

If you're reading this, you're probably looking for a mechanic. Look no further--meet The Better…read moreMechanic! Hunter will ruin your car, steal your parts, take 4+ months to finish what should've been an 8-hour job, and masterfully dodge your calls the whole time. He might even glue your car back together and swear it's "just fine." You'll likely need a tow truck to drop it off AND to pick it up, because it may only drive ten minutes before breaking down again. The Stats: * Lying - (5 stars) * Stealing - (5 stars) * Gaslighting - (5 stars) * Communication - (1star) * Accountability - not even once My Experience: I'm an international college student who brought my car to Hunter in December for a simple timing chain replacement. We agreed: I supply the parts, he does the labour. I finally got my car back on May 30th. In that time, Hunter: * Stole parts from my engine bay * Kept brand-new parts I gave him to install (NGK coils, spark plugs, ECS intake... gone!) * Got evicted from his original shop and moved my car 45+ minutes away, refusing to tell me where it was for over a month * Broke components and then tried to superglue them together instead of replacing them * Only started replying when I told him I'd see him in small claims court (where he seems to be a frequent flyer) Oh--and at one point, when dodging my calls, he claimed he was hospitalised and semi-conscious on a drip... from a two-week flu. I wish I was joking. Honestly? No woman will ever gaslight me again--Hunter trained me well. For that alone, 5 stars. Final Thoughts: This winter, I walked to school. I lost money. I lost time. I lost valuable parts. What I gained? A crash course in lies, theft, and mechanical malpractice. If you're wondering why there's no listed location--that's probably because he's avoiding being served. Don't be his next "lesson learned." I'll be filing complaints with the BBB and small claims court (not for money, but principle)--and based on other reviews, I won't be alone I'll update my review after the process and what the court decides...I got time.

Wasted my time. Installed the part wrong the first time and kept stalling the warranty repair to…read morethe point of me giving up and taking my business elsewhere.

Arie Nol is fantastic. Three generations/family owned and it shows. They have excellent customer…read moreservice, are honest, fast and don't try and nickel and dime you (or up charge you). We highly recommend getting your vehicle serviced by this crew. Perk... I work close by (less than a mile) and when I drop my car off for service Jeff, the owner, will give me a ride to the office in the morning.

60,000 scheduled maintenance. They drained the transmission and replaced spark plugs and some air…read morefilters. No issues detected.

Absolutely wonderful experience! Mike was incredibly patient and took the time to explain in…read moredetail what my car needed. 100% recommend and am thrilled to have finally found a mechanic that I know I can trust. My car now runs like a dream!

Heritage Service Centre is seriously the best! Mike is so incredibly kind and patient. I'm in my…read more20s and hours away from home for school. My car was making a weird noise and my landlord recommended Heritage Service Centre. Mike made time to squeeze me in and check out my car right away! He took a look around in my car and reassured me that everything was looking okay. He even taught my roommate and I how to check our oil! I ended up calling Mike back because my mom was still worried about my car and he was so kind and patient with me. He reassured me again that everything would be okay and even offered to have me stop by again so he could top off my coolant since it was a little low. As a young girl who doesn't know much about cars it's always scary going to a mechanic. I've been scammed before, so I'm always nervous when going to a new place. Mike however made this such an amazing and easy experience. If you need any help with your car go here! They are seriously the best!

The staff was wonderful. The repair was done and the price was under the estimate, so very…read morethankful.

They are very honest mechanics with the mechanical knowledge to care for our vehicles. We respect…read morethem as quality workers and consider their prices fair.