Had an issue with my food, spoke to the manager Hannah and I've never been treated as poorly by a customer service person as that woman was to me. She single-handedly ruined my experience at this location with her attitude but I'll still be back for the boudin balls and my wonderful server Katie! read more

I met a friend for lunch. I ordered Tuna tacos, and he got the Rudy Redfish w a side of mashed. My tacos (2) tasted good, but seemed to lack something, not sure what that is... Maybe they should have had more tuna or have been stuffed fuller? 6.5 of 10 My friend thought his mashed potatoes tasted like instant potatoes rather than freshly prepared. He gave it a 6 of 10. We had the spinach or artichoke dip? for an appetizer with toast. I give that a 9 of 10 stars. Excellent. Our server started out by giving us a long list of menu items that were unavailable. She was attentive and did a good job. 20% Tip. 8 of 10. Last time I was at Walk-Ons I too made the mistake of ordering a $17 beer. I as well spoke to a male manager on duty. He wanted me to believe that $17 was a fair "Market Price". I now get ice water. This place could be a lot better. Kitchen staff needs to ensure portions are right and that everything is FRESH scratch made. Logistically speaking, management needs to source ingredients or change the menu. Servers should warn customers of items that have unexpected or high cost. Until they do, I consider management to perpetuate deceptiveness, putting profits ahead of customer retention. read more

Not even exaggerating here but everything we got (which was a lot) was really tasty and well cooked. Even the drink was made pretty good. Fun atmosphere and delicious food. read more

My colleague and I wanted to watch March Madness while we were in town. We chose Walk-Ons because it was different than the usual chain fare and had good reviews: Pros: -Nice atmosphere -Friendly staff with exceptional service from our server, Amy Cons: -None of the self serve beer taps worked (not a big deal) -They don't seem to understand the meaning of "last call." The bartender announced it and we were immediately told that meant no more drinks are served. No, that's not what "last call" means. -With 5 minutes left in a tie game of the Sweet 16, they turned off the TVs and kicked everybody out. That's a first for me. We had a $100+ tab. You can't call yourself a sports bar in the United States if you you're not open for March Madness. We had to scoot to B-Dubs to watch the end of the game. Next time, that's where we'll start. read more

Open-spaced sports bar, Cajun-Creole food with a mix of comfort food. To be honest, when in Monroe for the Holidays, this is the wife and my go-to spot. The food is always decent to good and the mixed drinks are always surprisingly really good. Huge bar and plenty of TV's for game nights, but if you are looking for a spot to plant yourself at the bar and eat+drink, you can't go wrong at Walk-On's. read more

I ordered plain boneless wings and my chicken was undercooked! I was sitting at the bar and my original bartender wasn't attentive. She never checked on me nor asked me if needed a refill or if my food came out okay. The other bartender working the opposite side of the bar came over to check on me. The starting bartender definitely need to review her steps of service!! She also didn't tell me her name. read more

Walk-On's Sports Bistreaux - West Monroe Restaurant - I ordered the boneless wings plain and I received under cooked chicken! - Cajun/Creole Near Me - West Monroe, Louisiana

Really good food. The service is ok. Must tell them EXACTLY what u want. Don't assume anything. The wait is soooo long, probably bc it's new and hopefully that will change. The food is good but not mind blowing. We tried one of the table taps but there was way to much suds vs beer. You seem to be wasting your money this way. Also the tap at tables doesn't seem as cold as it should be, maybe that's why there are so many suds. Good hang out bar for friends but probably wouldn't take the whole family. read more

Have been here so many times but today was horrible. Terrible service. Zero help from manager. Finally paid and walked out without eating. Think I'll find another spot for an overpriced salad!!! read more

I love the Voodoo shrimp and grits here so much ! Everything they serve here is so delicious !

Honestly, I was nervous about giving it a try. We had heard mixed reviews about it, and after visiting twice with great experiences, I gotta say, I'm glad we did! The food was delicious, the staff was super friendly, and it was just everything and more. Thanks guys! I'll hopefully be back to grab some more of that Catfish Atchafalaya soon! Hopefully we're on the mend ;; read more

My family and friends are here during one of the Saints games. We sat at a beer tap booth and had a great time. They were SUPER busy but everything came out at normal wait time and the server was attentive. read more

Rib Eye PoBoy is an awesome sandwich. But, if you going to order a tall brew with it, just make sure its not a Ghost In The Machine - $17.00!!! At least put a price list out before - so I'm not going to pay twice as much as my beer - my lord that pissed me off. Insulted. read more

I find the food has really went down hill from when it first opened. I was dying for a fish taco. I was very disappointed it was so PLAIN JANE. So boring. Very dry. Consistent of fish on a very dry coleslaw which was cabbage only. No taste at all. They really need to step it up. read more

First time eating at restaurant, my salad was off the chart good, my waitress Morgan was very helpful, pleasant, service was exceptional. Will come here again when I'm in town visiting read more

Service sucks, waitress sets whole friend group down instead of the people she was going to serve. Bad food and trashier service.

I've been there several times and it's always been good.definitely recommend the jumbo boneless wings with sweet chili sauce.the cheeseburger wrap is my favorite.my only complaint is that the music could be turned down a little bit but that won't stop me from coming.keep it up y'all read more

Nice new place open floor space , lots of sports TVs. Got the Tuscan chicken, and was easily the best I've ever had . Perfectly seasoned perfect combination of flavored chicken , tomatoes and balsamic over rice . Definitely making this place down next time I visit Monroe . Want to try everything on the menu , excited . read more

I LOVE Walk-on's! They have amazing food!!!! The reason it is four star is because it is all very expensive, but otherwise it's worth it! The service is also slow, but that is only because people love to eat here so it's really busy! Thank you! read more

I wanted to like this place. I really did. Truth is, there is little to really like about it. The food is good - that's pretty much all that can be said about it. It doesn't particularly stand out in any way, which can be death for a restaurant in this town. If you want to survive, you learn how to make yourself unique. As it stands, Walk-On's is simply a sports bar - one with a cool theme, but it serves sports bar food with a Cajun twist. One could argue that makes it unique enough, but when it comes down to it, sports bar food is pretty much the same all over, no matter how you season it or muss it up. Now for the bad. The serving time here is ridiculous. We work for an office nearby and decided to go for lunch to honor a couple of our workers that were leaving us after several years. I arrived slightly later than the others, so they had been there at least ten to fifteen minutes before I arrived. It took us over an hour to be served, and another thirty minutes for the check(s) to arrive afterward. More on that later. All total, we were there for almost two hours, on a day where we needed to be back to work fairly promptly. I understand the place is rather new, but they are going to have to tighten up their procedures - they will lose noon business if they can't get business folk in and out quickly. The waitresses are very friendly, which is a plus. This helped mitigate the fact that they have not been well trained. During our time there, three different waitresses came by and asked us what our orders were - this was after giving them our original order. I had ordered the chicken fingers basket, something that should have been around $8-$9. When my check finally arrived, I was in such a rush to get back to work that I looked at the total, added the tip, and paid in cash because I knew that if I involved a credit card I would be waiting there at least another twenty minutes for how long everything had taken thus far. It wasn't until I got back to the office that I realize they charged me over $13 for something that should have been around $9 with tax (I had water, no drink). They must have given me one of my co-workers receipts by mistake - this after three different waitstaff coming back and asking us what we had ordered while we were eating. I'm sorry, but this level of incompetence is inexcusable. I've never seen anything like that before. I know, it was on me to have verified that I had the correct receipt - I own that. But I cannot get over how bumbling and incompetent the staff is at keeping track of multiple orders. It simply boggles me. This place has the potential to become much better, if they retrain their staff and tighten up their processes and procedures. A lot is going to have to change, though. Given that the food was only adequate, it's not enough to get me to give this place a second try. I'm going to pass on Walk-On's moving forward. read more

I visited here last night for dinner with our family and we really enjoyed it! All of our entrees were excellent and our waitress was very kind & prompt with service to our table. The only down fall to this restaurant is the noise level. It was hard to hear at times but overall was fine. The noise level is the only reason I'd give it 4 and not 5 stars. Otherwise this restaurant has great service and the food choices are excellent! read more

Sooooooo loud. If your gonna head out with your dudes to watch a game and eat decent chain food, this place will be great. If your just meeting up with your wife for lunch or wanting to take your mom out for lunch, NOPE! Nothing special about our Boom Boom shrimp po-boy and chicken salad. Mozzarella Logs are good if you like lots of hot mozzarella. Just remember, this place is loud!! read more

I'm pissed. Boudin balls were disgusting. Crawfish etoufee had parts of shell. When I told my server who was great, I wanted to trade it in, she went to get the manager. The manager (woman with dark hair) was so rude and tried to argue with me. I ate one of the seven pieces of boudin balls and spit it out. And she said she could only give me 50% off on just that. Working in a restaurant, I know how to talk to customers. She did the opposite. So unprofessional. So rude. If I could give this shit hole zero stars- I would. Don't waste your time or your money. read more

They're only getting 3 stars because the staff was friendly.. I ordered the stuffed burger with no mayo & it came out without any cheese inside. Since I was eating with my 2 kids I knew by the time it was fixed they would be ready to leave. So I asked if they could just go ahead & box it up to go. So I make it home with my burger & go to eat it... I literally had to throw the bottom bun away because it was sopping with mayonnaise, like soggy & disgusting. I wasn't rude when sending it back, I simply ordered a stuffed CHEESEBURGER & that is what I expected to get. Messing up an order once is understandable, I know restraurants get busy, but come on at least fix it properly the second time. read more

Red beans and rice with andouille sausage was delicious and the corn grits were buttery awesomeness. One of my lemon chicken pieces was undercooked and I could not eat it but there was so much food for takeout it was not an issue. My husband said the duck gumbo was very flavorful and he would have it again. He saw plexiglass separating the booths for COVID safety when he went in to get our order. read more

Food was wonderful and the service top notch but the atmosphere was not conducive to any conversation what so ever. Extremely loud.

Nice atmosphere and great cheese sticks, otherwise, stay away, especially if you want a beer. I visited on a Sunday afternoon and first the servers couldn't find a beer menu, then they couldn't find a current beer menu, then they couldn't give me prices on beer. Surprised not at all to then find myself charged $9.00 for the same beer I pay $3.00 for at BWW. I'm not exaggerating when I say that I feel robbed. This place has dishonest business practices. If you're going to charge someone $9.00 for a Coors Light, you should at least let them know that they are about to be ripped off so they have the option of going elsewhere. The quality has dropped since the Baton Rouge days. read more

I want to start by saying the food was delicious! The floor is super slick and since I was on crutches it was pretty scary getting to and from the table. Our waitress was super sweet and attentive. We asked for a high chair our toddler and was told they don't have them because they are a safety hazard?!?! The floor is a safety hazard not sure how a high chair qualifies as one. read more

Took too long to order for good food, not great food. The prices were okay, but to wait that long for just good food it's not worth it. Had the maradi gras mahi and it was good, not great. To wait so long, over 20 minutes, to just order, I'd like excellent food then. Eat a small business restaurant. read more

If you want real cajun food, go literally anywhere else - R. J. Gators with a fancier decor. They at least have beer to help you forget the mediocre, overpriced food. read more

Erika gave horrible service, no knowledge of the menu, no apologies for the very many mistakes, and our privacy was extremely violated. I would not trust these people with my money or support this server or managment again. Even though we were polite about everything, and still tipped well the actions of this server and person have left us in disgust and disbelief. My family will not be returning. I pray for the next person that gets this young girl as their server does not have the issues we had, and I pray for this server to get the help she needs. read more

I love Walk-On's so much. It's a must have when I'm home visiting family. Since I was in town, I decided to bring my family to check out the new location. The food is always 5 stars but the service was subpar. Our server was rude from the moment we sat down. And although the menu isn't lengthy I wanted to give my family time to look it over and see what you all had to offer. Common curtesy would be to introduce yourself offer drinks and appetizers, instead she displayed strongly how bad she DID NOT want to serve us. I honestly felt like she judged by our skin tone and that isn't fair. Finally we order drinks and appetizers, 15 minutes later she comes back with drinks.. 15 minutes mind you it was only 4 of us. She drops off the drinks and walks away even though we were ready to order our main courses. I had to ask another server to locate our server to place our order. Mind you we have yet to receive our appetizers. She finally comes and takes our order. We waited 30 minutes after our order was placed and still had no appetizers. Our food finally comes it wasn't even our order. When I informed her this wasn't ours she proceed to tell us that this was what we ordered when in reality it was the tabled food next to us. By this time we are all a bit frustrated. She then proceeded to take the order back in the kitchen and brings out the correct food with so much attitude. Then she brings out the appetizers after our main items come. They looked like they'd been sitting for a very long time. Still didn't complain because I wanted to bask in the family time that I don't often get to have and honestly just wanted to enjoy my family. After she dropped off the food she didn't return to our table until I asked another server for our check. She comes up to the table and say how's it split... never once asked how was the food nor refilled our drinks. I tell her it's all on one and that I'd cover the bill. She looks at me and says "oh bless your heart this is a pretty big bill" mind you it was barley a 100 dollars. I felt so many emotions because you'd never hear her say something like that to a person that matched her skin tone. Walk-on should always work with staff on inclusion and to drop the stereo types. I love Walk-On's but the West Monroe, La location customer service needs work. read more

Bartender was rude. We were there for football Sunday, it's a sports bar after all. We asked for sound for the game and the manager said he would but never did. I asked for my dish to have the rice on the side instead of on my plate. They did bring rice on the side but also put rice on my plate under my food. I have an allergic reaction to rice. I wouldn't go again. read more

It was my first time at Walk-Ons. Good atmosphere, and friendly service from staff. Food was also delicious. We ate Devils on Horseback, BoomBoom Shrimp, Blacken Chicken Sandwich. All items came hot and delicious. Highly recommend this place. read more

Our first time there and my advice- No. Don't go! First, the area smelled like a portapotty upon getting out of the car. There was a 30 minute wait (so not worth it!) so we sat at the bar. The millennial bartender carded us, & we're in our 50's. I'd like to think we look that amazing, but definitely not under 21, and my SO left his DL in the car- so he had to go back to get it. We ordered the redfish tacos and duck and andouille gumbo, both were just okay- but didn't seem authentically Cajun- seemed more fast-food Cajun. We followed up with an order of fried shrimp/bacon things- mainly you tasted the fried part. We got a couple drinks, $12 each, and again, just okay. I'd love to say the food was amazing, but it wasn't, and when I looked up Cajun restaurants, It did not state that it was a sports bar, (not familiar with the Walk-on brand since we're not from the area) which I wasn't expecting with a Cajun theme. Had I known it was a sports bar, we would've definitely chosen someplace else. $75 later-We wouldn't go back! read more

Th service (Addi) was great and the food was good. Be sure to ask how much your beer costs, although who does that!? Was charged $12/beer because it was a "craft beer". I understand "craft beer" is more expensive, but 3x as much? First manager was in the back apparently unwilling to come back and sent Addi back to explain that he was "busy". 2nd Manager made no effort to do the right thing, just insisted she doesn't "set the prices". BS! She said she ALWAYS asks how much her drinks cost EVERY time she goes out; again BS... Disappointed, as a little concession would've gone a long way. Will be a long time, if ever, that I go back. read more

First, customer service was horrible. The managers treated us like a ticket instead of like customers. Next, the drinks are overpriced and for an alcoholic beverage, there was minimal alcohol in it. If the cup is 10oz, I should definitely taste the shot of liquor that's supposed to be in it. My cup was fill of lime. And if you go, don't order the nachos with chili and cheese. Tasted horrible and barely had chili or cheese on it. A different waitress did hear my concern and brought additional chili, but with the taste, I still couldn't eat it. Even when talking with a manager, she said the only thing she could do was talk to another manager who never showed up. Entire experience was horrible! read more

First time to try it. Have heard many good things about the food and the atmosphere. Service was great and the food did not disappoint. Portions were generous as I had previously been told. Will definitely be going back. I had the buffalo chicken sandwich. Look out Popeyes and Chick Fil A. Walk-Ons puts you both to shame. read more

Short wait for table. I ordered a drink at the bar and the girl bartender was extremely slow and put a double shot in my Kentucky mule making it hard to drink and pretty gross. Appetizer of waffle cheese fries was good. I ordered the bayou pasta. It came out hot and was pretty tasty although the fried shrimp were on the spicy side. Husband ordered the pasta alfredeaux and it was very tasty! Waitress was friendly but she messed up our ticket. Pretty good place but the girl servers could use some training. read more

Due to the poor service and nasty attitude from the manager (she was so nasty), we will never return.

Me and some co-workers hit this place up for dinner after work one night this week and it was really good. The parking lot was packed but don't let that fool you into thinking there will be a wait. We were seated right away. Our server was very nice and provided some great advice on drinks and food. I had the Pasta Aldredeaux. It could have used a little more Cajun flavor but was definitely good. One of my co-workers got the buffalo chicken sandwich and waffle fries. That thing was massive and stole the show on appearance. We received our food pretty quickly and the prices aren't bad either. We will be back. read more