I've always had great service here! Because of their staff, I learned to color and manage my own…read morehair! Not because I have to, but because I wanted to! Lockdown really forced me to hone in on skills that I had always wanted to brush up on and going to this store was always FUN and super informative! These guys are NOT pretentious and rude, like at the Ulta, down the way. Sally's staff know that some people go in there, not knowing much about what to do, with some beauty routines and they're great about answering alllllll the questions! Believe me, I know! I also recommend signing up for their e-mailing list! You get great discounts and coupons!

At times I have had great service here and recently not so much. Unprofessional customer service,…read morebut my BIGGEST complaint is that this store always seems to be very picked through and messy. Be very observant with what you buy. I've bought a 5vr color only to find at work, the day of my color, that it is a tube of 4cr! .. also I've trusted ( maybe that is my problem) buying perms here, only to be surprised later that I've just bought 2 neutralizers...it feels weird to open up every box I buy there and examine it because now I don't trust this establishment but I feel it probably a good idea to kindly pass this info on.

Well organized shelfs and many options to consider no matter the occasion or purpose. The service…read moreis top tier and have bought from this location plenty of times Fall Favorite: "Pumpkin Pecan Waffles" scented Candle

Almost without exception, all of the staff are really friendly and willing to help look for things…read moreand answer questions. The store always looks great. The staff here do a great job!

Hailey does SUCH a good job! I am super picky so usually to keep friendships I don't let my friends…read moredo my hair or brows that much... haha. Hailey is super sweet, will consult with you before so you're comfortable and feel like you are on the same page before she re shapes your brows or just cleans up the shape you previously had. I get super red when I wax so the cooling aloe is the best part to me. Makes such a difference though, still constantly getting compliments on my brows over a week later!

You won't be disappointed here @ the brow bar!…read more I come into this location a lot!! I see them always doing girls brows and I went in a long long time ago and don't remember it at all. I recently ditched my old salon/brow-lady. I desperately needed to up my brow game, so decided to try thisbenefit brow bar again. On 2/10 ,Walked in not knowing I needed an appointment but very appreciative that the only brow artist was there and was able to fit me in just like that. Brittney was her name and she was so nice and I loved how my brows looked after! Had to purchase the benefit brow powder she used on me. A bit more pricey than what I used to pay. But if you want it done right. It's worth it. Just remember to make an appointment.

Customer service at this location is horrible. Employees sense of urgency and customer service is…read moreunbelievable slow and lacks attention. Six people in line and the one person doesn't feel the need to call for back up, but calls a manager for a return approval. Manager shows up and you would think she would see the line and call for back up... NOPE! Finally get to the register and they can't order what I need because that size/product is not available to order online although they have it in the store and ran out and I wasn't going to buy the floor one that's been used 1/4 of the way by customers. Go somewhere else, save you some frustration!

Positives: lots of products for women ranging from make up, hair care, skin care, perfumes etc…read more.. the employees are always helpful and very friendly. They are somewhat organized so you don't get lost in the sea of products. Negatives: as a men who also enjoys cologne, skin care, body care etc. our products are very limited. this isn't just ulta it's 90% of stores like this who give men very very small sections. I go to ulta for the colognes but they have a very small men cologne section which is sad because I enjoy smelling nice. the men's cologne seems to never have the good stuff in stock. It's all picked over. Ulta if you see this give men more colognes and provide more male products over all.

5 star customer service. The woman there today was kind and very helpful. I'm not sure if she is…read morethe owner. There is a wide variety of different items for sale here. I wish I had time to browse more, but today we were on a time crunch. We always see this place on our morning coffee runs to hidden peaks and always say we want to stop in and check it out. Today we finally remembered to lol. It's a very clean and cute shop. Much bigger than I anticipated. They organize everything well, so as not to feel cluttered. There were some items I was surprised to see, like Nike hoodie's, the hair extensions, and accessories. Seemed a bit odd, but who am I to critique another's side hustle!?... I bought 2 home oils (1 oz each) to try. Yuzu and gardenia. Not to be used on skin. It's a blended oil that helps it burn better when used on a warmer. My sister got two scents of oil roller fragrances. (Forgot to take a pic of those). It was about $21 and some change for all 4. I haven't tried the oils yet, thus the 3 stars, but I have a feeling I will be updating my review and can see myself coming back to try more items since I am always next door for my coffee or chai tea fix.

I stopped by this shop today because I was in the area and realized that I hadn't seen it there…read morebefore. As soon as you walk into the shop a really nice fragrance hits you. The space inside is open, brightly lit, and very clean. The two associates working were both very friendly greeting me as soon as I walked in. They were keeping busy while it was slow by cleaning the shelves of the shop. Mary & Mary stocks different fragrant oils and diffusers. The carry some very pretty flower diffusers that light up--some by being plugged directly into the wall and some plugged into the wall via a cord. These are for the scented oils that are not water soluble--not the oils you would mix with water in a water based diffuser. They do carry some essential oils that are water soluble, but I recommend talking to an associate to be sure you're getting the right oil for your diffuser. This shop also carries various soaps and lotions. I liked that they carried some products that were Rainforest Alliance Certified (products from farms that have met certain comprehensive environmental, social, and economic criteria). From what I could tell all these products were made with mostly natural ingredients. Besides oils, soaps, and lotions, the shop also carries some other items like sunglasses, purses and bags (I saw the most amazing purses with the Obamas on them), and jewelry. I decided to pick up a bar of Patchouli oil soap while I was there. I'm a sucker for patchouli products, and this one was made with essential oils, 98% naturally derived ingredients, and didn't have any artificial fragrance / color. The soap is also cruelty free and packaged in recycled packaging. It's currently sitting on my desk so that I can occasionally pick it up and smell it as I write this review, but I look forward to trying it out. Overall this shop has some fun items that will likely be most loved by women (I foresee 87% of women liking this shop), democrats (see: Obama hand bags), and environmentalists (basically everything here is environmentally friendly)--if someone in your life is all three, then this is a must stop shop--but I think this is also just one of those nice little gift type shops that you can go in and browse because there are some different items here that I don't think you'll find at very many other places.

I came in looking for a specific brand and color of nail polish. The online system said it was in…read morestock. All of the nail polish is in the same section which was pretty easy to locate. The online system was wrong and there was only one and the same brand but wrong color I ended up getting it anyway. There was no line when I walked in, but when I was ready to check out everyone in the store had the same idea and the line quickly became 7 people long. The workers were ok, but they did seem low key annoyed in general that they had to be working. I asked if they had the item in stock that online said and they said they don't have stuff in the back, everything they have is out on the shelves. Unsure if I'll be back, especially if the online items are a lie about if they are in stock or not.

The store was really busy and the line was getting pretty long. I saw a girl with black hair come…read moreup front and started helping multiple people at one time she gave her workers a high five and said you guys are doing amazing. She grabbed me next in line and answered all the questions and didn't make me feel rushed at all. She even went to check on a product that I couldn't find I found out she was the store manager. She was awesome.

He is truly the best around! I'm so happy I chose Dr. Howland who dos x3 surgeries on me. Thank you…read morefor giving me my confidence back!!

AMAZING!!! I interviewed 4 Plastic Surgeons before I met with Dr Howland and the minute I met him I…read moreknew he was my Surgeon. Best decision I could have made. My body reacted poorly to my Surgery...nothing to do with Dr Howland. His whole Office jumped in. The Nurses are TOP NOTCH...Jenn my girl..Avery who came to the Hospital to assist with a procedure...and everyone else even if not mentioned by name. Melissa at the Front Desk is like a Girlfriend. They have the best formula for choosing a Team. The other Plastic Surgeons that came to help...and called to check up on me. Dr Howland is always available by cell phone. No matter where or what he is doing Despite what happened I LOVE my results..BETTER than I had dreamed...would go back here for anything else, and refer anyone I know here!!! You feel like Family here...not a Patient Thank You to Everyone Lorrie Tomac

I always go to this location due to the fact it is closest to my house. They have always been nice…read moreto me when I've gone in there. I went to another CosmoProf in Cottonwood heights about 2000 E 7000 S but she was very rude to me. I understand I'm not a regular to that location, so she may have had some doubts I was licensed. Regardless of me being a regular or not, she shouldn't have treated me the way she did. She had horrible customer service and treated me like I was stupid when I asked her questions. Thank you West Jordan for treating me well and like a decent human being! I will always be a regular to your location, regardless off convenience or not!

Unfriendly staff and not helpful ! Almost rude when I asked about my student discount.read more

Rude greeting by the cashier Julie was very rude . Hope you guys figure it out . Someone in the…read morefront of your store should be trained better

Their pharmacy needs to make a line so people can stand. People just sit and how the hell am I…read moresuppose to know you in line??

This is the best place for curly hair product! I love the curlsmith brand for days I feel like…read morenatural curls. Ulta definitely has a bunch of everything and it is a better price than Sephora. I don't come here often; but when I do... I spend $100 plus!

I am a Diamond member and a very loyal customer. I invest a significant amount of money at Ulta and…read morehave always enjoyed shopping there. Unfortunately, my recent experience was very disappointing. My sister and I visited the store to check how many reward points I had accumulated from my purchases. A manager named Alex came to assist us and explained that the points were not showing in the system and that we would need to contact customer service. That part was completely fine. However, English is not my first language Portuguese is and while I do speak English, sometimes I need a little help understanding certain details. My sister was simply trying to help translate and make sure we fully understood the situation. At that point, Alex became rude and said to my sister, "Is your sister understanding? Because she is back and forth to the same topic?" in a very dismissive tone. I had to explain that she was only trying to help me understand. As a loyal Diamond member who consistently spends money at this store, I expect to be treated with respect especially when there is a language barrier involved. The issue with the points was understandable, but the way we were spoken to was not. I hope Ulta takes situations like this seriously, because customer service and respect should apply to everyone.