I can't even give this pharmacy one star, but Yelp won't let me do zero. They were so incompetent…read more My dr, called in a prescription, and I drove around for an hour doing other errands so that they would have time to fill it. I got there an hour after leaving my dr. office to find that the Bountiful Drug pharmacy team hadn't even looked at the prescription yet. Once they did, they informed me that the drug wasn't covered so it would cost me $270 and take 24 hrs to fill. What a crock! I had my dr. call it in to another pharmacy- Guess what it was covered with my usual copay of $15 and I got it right away. I will never use this pharmacy again!!!

If I could give a negative amount of stars I would. I recently was diagnosed with congestive heart…read morefailure, I was told the Medicine Shoppe was the best place to go for supplies. My mother went and got what they said was "the best" blood pressure cuff and spent $75 on it. After arriving home I #1 saw the EXACT same cuff for $25. In addition to that about 5 days later the cuff quit working and was giving errors. Once again my mom went back to return or exchange this. Upon arrival she was treated like a liar and completely like crap. Apparently "they have no return policy" even when something doesn't work! They got the "owner" on the top home who was just as rude. AVOID THIS PLACE! I'm all about helping the little guys but definitely not about getting screwed over or being treated so poorly!!!!

Walgreens advertises on its website that they do passport photos and customers will receive two…read morephysical copy of passport photos and one digital copy sent to email. The total price before tax is 16.99. To get only two physical copy at USPS, it's only $15. So I decided to go to Walgreens instead of USPS because of the digital copy. However, based on my personal experience, walgreens do not provide a cut 2 x 2 passport size digital copy. Instead, they provide you the Original uncut photo and you have to cut it to 2 by 2 in an app by yourself. I talked to the staff at the store, they said the system automatically emails the digital version and they have no control over which picture (cut vs. uncut) is sent to Customer's email. They also said it happened to other customers as well. The issue was eventually resolved, but it wasted me 30 minutes to go to the store for the second time to get the cut digital version. The email for the digital version was not sent to me until a couple of minutes later after I pay. If you want to make sure you get the correct cut 2 x 2 passport digital version via email, it's better to wait for the email before you leave so that you don't have to make an extra trip. Below is what says on Walgreens website: Will I receive a digital copy of my passport photo? Yes, in addition to the two 2x2 photo passport prints, you will be given the option to receive a digital copy via email of your passport photo at no extra charge. A digital photo copy on a USB drive is also offered for an additional fee.

I went to pick up several prescriptions for several family members. When I looked through the…read moremedicines, I found one that shouldn't have been filled yet; and it was only for 30 days rather than 90 days. I called to resolve. I made the mistake of saying the meds keep getting f***ed up. The ire was not directed at anyone. He hung up on me. Ironically, I actually thought it may have been another computer error or glitch. That was what I kept being told every time it happened. I was thrown off checking on this one because I still had 1.5 month supply. The med shouldn't even have been on the agenda. I call again, and when I finally am passed on to the pharmacist, his immediate comment was if I was ready to be civil. There are a lot of nuances to being civil. Patronizing and talking over someone are very uncivil acts, which is exactly what the pharmacist gave me. He finally told me I could get a refund for the medication. When I asked him how that affected the prescription, I did not receive clarity and was still confused on that point. I go to the store to return the medication. After having the medication refunded, they gifted the 30 day supply due to legalities. Now, I don't really care about the "free" 30 day. I care about the 90 day prescription and the refills. This is important to me because our family insurance requires us to pay the deductible before they cover things, which is $20,000. We have so much cost in medical, it is actually a lot cheaper but does require budgeting. If the prescription was invalidated or shortened the number of refills or changed the amount from 90 days to 30 days (which they have already done previously), I have to schedule another appointment with the specialist which is a couple hundred dollars that is not budgeted. When, yet again, I ask about the prescription ramifications, I'm told that the refund was done, and here are your free pills because we can't take them back. My question again shut down and no answer. At this point I'm done with this pharmacy. I call another pharmacy and start the process of transferring all our family prescriptions. Four days later, I go to the new pharmacy to check that everything is in order. I find that of the 6 accounts with multiple prescriptions requested to transfer, only one prescription was transferred from one account. When the new pharmacist calls the previous pharmacist line for clarification and cooperative resolution, the technician states the pharmacist is unavailable, something about transferring everything and then hanging up without dialog. I would not recommend this pharmacy to anyone. The chronic mishandling of prescriptions was very painful. The dismissive and escalating nature of the pharmacist was beyond the measure of civility I could tolerate.

Be careful using instacart at this location. The shoppers like to add their own groceries to your…read morebill, charge one card and then return the money to another card leaving you with insufficient funds fee in your original bank card. Then wave all responsibilities and pass the buck on to anybody else and not be held responsible.

they don't let you sign into your account to make orders and there's no way to fix itread more

HORRIBLE CUSTOMER SERVICE!!!! Return policy is beneficial only to Bountiful Drug!! Wouldn't even…read moreconsider a store credit!!! Won't ever shop here again and would not recommend if you like poor service.

Horrible customer service!!!!! The worst actually!…read more Surprised they are still in business. A year ago they didn't have enough of a prescription that I had dropped off. They told me they would order more. On the day I needed it they said it hadn't been ordered. The next day I asked again, they said since I was the only customer that needed it they wouldn't be ordering it. Well, after many attempts to speak to the owner I decided to take all of my prescriptions to another pharmacy. It is a law that if you ask to have it transferred the pharmacy holding your prescription must transfer it! It is not the pharmacies property! I did ask for all of my prescriptions to be transferred!! And they would not transfer them!!! A year later my Dr called in a script accidentally to them. Rather than trying to transfer it I picked it up today. Not surprised that the cost was 2.5x the price than what I would pay at the other local pharmacy. The owner is not a nice person. Has zero concept of what it takes to run a retail business and has zero rapport with the people responsible for keeping her in business. It is illegal not to transfer prescriptions when your customer asks you do so! That being said I would vehemently not recommend this business to anyone.

Don't do business with this location. Poorly managed and terrible customer service. The pharmacy…read morehas previously shorted me on pills and lengthy delays on scripts. All the while have given me nonsensical excuses. Today I went to go pick up a script (that I received texts and calls that it was ready) only to find that the pharmacy was closed during normal hours). The associates unapologetically on the floor told me the pharmacist was out and I should go to the Bountiful location. I told them the script was already ready at the Woods cross location. They said there was nothing they could do. Except, there is. The technicians I heard laughing behind the pharmacy barrier, could be calling other pharmacies for customers since Walgreens is the ones that messed things up. But then again that would mean having to provide good customer service. WALGREENS! FYI The apathy and laughing behind the pharmacy wall creates bad optics for consumers. Called the Bountiful location and after repeated and spelling my name multiple times to the technician there I was told my script couldn't be transferred. Waste of time! I told them I needed the script taken care of before I go out of but...crickets. They told me to call my doctor's office. Essentially passing their problems back on to the consumer. The Walgreens at Woods Cross has signs up about being nice to their staff. Maybe if you guys provided better service, customers wouldn't be pissed off with you. Certainly a lot more effective than hanging signs that basically translate to say: "Yes. We know we suck, but please be nice about it." Again pushing the responsibility onto the consumer.

I was the fourth car deep in line for the drive thru pharmacy. Took 50 minutes to pick up a…read moreprescription that had already been filled, and ready to pick up. The 3 cars in front of me obviously didn't have there's ready. But Walgreens just lets them wait until it is, holding back everybody else. Then you get to the window and they have some old lady who can't understand anything, while 3 other workers in there are leaning against the counter. Nobody was in line in the store. I'd give them a zero rating for customer service, and Fire the tech working the window. Hopefully this place reads these comments.

+ Got all the fruit I needed for the week here. . Prices…read moreseem adequate. + Nice, helpful staff. + Pleasant ambience. + Ample parking. + So glad grocery bags don't cost 10¢ around these parts. - Dry, hot climate (Jun). No shaded parking (not that that's a thing at Target). + Conveniently located right by the 15 and a 2-min drive from Jersey Mike's. Love me some convenient on-the-go meal grabs.

Huge Target with a large grocery/viands section. Was in Salt Lake City for a week and needed some…read moreessentials. The store was clean and well organized and surprisingly (or maybe not so surprisingly) nicer overall than the ones in Maryland! I visited on a Monday during the day so there was plenty of surface parking, there were no crowds, the cashier was friendly and helpful, and they don't charge for plastic bags!

We started going to Dick's Pharmacy this year when our insurance stopped affiliation with our usual…read morepharmacy. We have been THRILLED! They are fast, friendly, and so helpful. What I thought could be a tough transition turned out to be a delight.

I won't go to another pharmacy unless it is an emergency after hours. It is so nice to be go to…read morepick up my prescriptions and have Eric and his staff know me and my family, know what other medications I am taking, and be willing to push back on the insurance companies as a result. Hands down, the best pharmacy in Bountiful, and in my opinion the best I have ever used!

The people that work here are polar opposites with customer care. On the one hand you got the…read moreyoung kid who's always courteous, very patient and forever courteous. There's a female staff there (pharmacist or direct assistant, not sure which) who prefers to be dismissive, invalidating and rude. She interrupted me every single time I went to say something, told me she was having a hard time hearing me and that it sounded like I was really far away from my phone. But then when I spoke up, she accused me twice of yelling and before I could explain that I was speaking louder because she had indicated she couldn't hear me? She hung up on me. Gas lighting at its finest. Man if you can exhibit some common courtesy, decency and respect over the phone? Don't answer the phone. Like I'm sorry it was super swamped in there, but thats not an excuse to be rude and unprofessional. It felt the whole time as if the person on the other end of the line was minimalizing my problems because it was busy and they didn't want to deal with it.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Needed a wrist brace. Not open but the location comes up open in maps. Total waste of time driving…read morethere.

This is a rip off company, the sales lady told me I have a30 day return police, I returned some…read moreknee braces that didn't fit. They charged me a 15% return fee. I was not aware of this charge at the time of my purchased. They are not very precessional! I would give them A 0 star of I could,! I returned the knee braces before the 30 days was up. I will not go there again cuz of there dishonesty

Angela the pharmacist is extremely rude and unprofessional. She shorted my prescription by one pill…read moreand got angry when I confronted her about it. She claims they are counted by 2 pharmacists but there were NO initials on my bottle. I am honest, had 4 family members who were there when I counted the pills but Angela told me to look on my floor - What?!? And refused to supply me with the missing pill. THIS IS THE FIRST TIME THIS HAPPENED TO ME. I AM HONEST, BUT I BELIEVE ANGELA AT THE CENTERVILLE WALMART PHARMACY IS NOT! I also asked to use a GoodRX coupon I had presented that would save me $5.00 but Angela REFUSED - pure laziness on her part! I called my insurance who told me Angela should have accepted the coupon since it was cheaper than my insurance coverage. Lastly, that pharmacy fills at 90% between refills but refused to fill it at the 90% day wanting me to wait another week, The technician at the front desk lectured me on how I should have some pills left and asked why I wanted the script at the 90% fill (It is NONE of her business, I am entitled to it and the techs are NOT to question me!) I pushed the issue and had the prescription filled that day. I called the head office to complain and plan to take this all the way to the top. Did Angela take my missing pill to keep for herself??? Was Angela too lazy to give me the $5.00 GoodRX savings I was entitled to? Apparently so! CUSTOMERS BEWARE! COUNT YOUR PILLS WHILE THERE AT THE COUNTER BEFORE YOU LEAVE AND BE SURE TO INSIST TO GET THE BEST DISCOUNT YOU DESERVE. THIS PHARMACY GETS A BIG FAT 'ZERO' DUE TO ANGELA WHO I FEEL SHOULD BE FIRED!