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Walmart Pharmacy

1.0 (1 review)
Closed • 9:00 am - 7:00 pm

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Walgreens

Walgreens

(5 reviews)

$$

Don't do business with this location. Poorly managed and terrible customer service. The pharmacy…read morehas previously shorted me on pills and lengthy delays on scripts. All the while have given me nonsensical excuses. Today I went to go pick up a script (that I received texts and calls that it was ready) only to find that the pharmacy was closed during normal hours). The associates unapologetically on the floor told me the pharmacist was out and I should go to the Bountiful location. I told them the script was already ready at the Woods cross location. They said there was nothing they could do. Except, there is. The technicians I heard laughing behind the pharmacy barrier, could be calling other pharmacies for customers since Walgreens is the ones that messed things up. But then again that would mean having to provide good customer service. WALGREENS! FYI The apathy and laughing behind the pharmacy wall creates bad optics for consumers. Called the Bountiful location and after repeated and spelling my name multiple times to the technician there I was told my script couldn't be transferred. Waste of time! I told them I needed the script taken care of before I go out of but...crickets. They told me to call my doctor's office. Essentially passing their problems back on to the consumer. The Walgreens at Woods Cross has signs up about being nice to their staff. Maybe if you guys provided better service, customers wouldn't be pissed off with you. Certainly a lot more effective than hanging signs that basically translate to say: "Yes. We know we suck, but please be nice about it." Again pushing the responsibility onto the consumer.

I was the fourth car deep in line for the drive thru pharmacy. Took 50 minutes to pick up a…read moreprescription that had already been filled, and ready to pick up. The 3 cars in front of me obviously didn't have there's ready. But Walgreens just lets them wait until it is, holding back everybody else. Then you get to the window and they have some old lady who can't understand anything, while 3 other workers in there are leaning against the counter. Nobody was in line in the store. I'd give them a zero rating for customer service, and Fire the tech working the window. Hopefully this place reads these comments.

CVS Pharmacy

CVS Pharmacy

(1 review)

The people that work here are polar opposites with customer care. On the one hand you got the…read moreyoung kid who's always courteous, very patient and forever courteous. There's a female staff there (pharmacist or direct assistant, not sure which) who prefers to be dismissive, invalidating and rude. She interrupted me every single time I went to say something, told me she was having a hard time hearing me and that it sounded like I was really far away from my phone. But then when I spoke up, she accused me twice of yelling and before I could explain that I was speaking louder because she had indicated she couldn't hear me? She hung up on me. Gas lighting at its finest. Man if you can exhibit some common courtesy, decency and respect over the phone? Don't answer the phone. Like I'm sorry it was super swamped in there, but thats not an excuse to be rude and unprofessional. It felt the whole time as if the person on the other end of the line was minimalizing my problems because it was busy and they didn't want to deal with it.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Walmart Pharmacy - pharmacy - Updated May 2026

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