Don't do business with this location. Poorly managed and terrible customer service. The pharmacy…read morehas previously shorted me on pills and lengthy delays on scripts. All the while have given me nonsensical excuses. Today I went to go pick up a script (that I received texts and calls that it was ready) only to find that the pharmacy was closed during normal hours). The associates unapologetically on the floor told me the pharmacist was out and I should go to the Bountiful location. I told them the script was already ready at the Woods cross location. They said there was nothing they could do. Except, there is. The technicians I heard laughing behind the pharmacy barrier, could be calling other pharmacies for customers since Walgreens is the ones that messed things up. But then again that would mean having to provide good customer service. WALGREENS! FYI The apathy and laughing behind the pharmacy wall creates bad optics for consumers. Called the Bountiful location and after repeated and spelling my name multiple times to the technician there I was told my script couldn't be transferred. Waste of time! I told them I needed the script taken care of before I go out of but...crickets. They told me to call my doctor's office. Essentially passing their problems back on to the consumer. The Walgreens at Woods Cross has signs up about being nice to their staff. Maybe if you guys provided better service, customers wouldn't be pissed off with you. Certainly a lot more effective than hanging signs that basically translate to say: "Yes. We know we suck, but please be nice about it." Again pushing the responsibility onto the consumer.

I was the fourth car deep in line for the drive thru pharmacy. Took 50 minutes to pick up a…read moreprescription that had already been filled, and ready to pick up. The 3 cars in front of me obviously didn't have there's ready. But Walgreens just lets them wait until it is, holding back everybody else. Then you get to the window and they have some old lady who can't understand anything, while 3 other workers in there are leaning against the counter. Nobody was in line in the store. I'd give them a zero rating for customer service, and Fire the tech working the window. Hopefully this place reads these comments.

We started going to Dick's Pharmacy this year when our insurance stopped affiliation with our usual…read morepharmacy. We have been THRILLED! They are fast, friendly, and so helpful. What I thought could be a tough transition turned out to be a delight.

Always extremely helpful and quick! I highly recommend Dick's pharmacy. Great customer service!read more

Usually when I come to get groceries I have no issues today when I was checking out at self…read morecheckout it was just me checking out and the lady that oversees self checkout came over and started standing next to me and when I payed and got my receipt she accused me of not paying for my toilet paper I showed her my receipt and she proceeded to question me I'm very confused and upset

A full service Grocery store with outstanding / friendly staff, very clean environment, and good…read moreselection of goods, especially produce and baked goods. The fresh bread selections is out of this world. The meat department can make prep-meals to take home and heat with no fuss. The staff is untouchable...they go out of their way to assist in any way...even will let you know about specials.

I went to pick up several prescriptions for several family members. When I looked through the…read moremedicines, I found one that shouldn't have been filled yet; and it was only for 30 days rather than 90 days. I called to resolve. I made the mistake of saying the meds keep getting f***ed up. The ire was not directed at anyone. He hung up on me. Ironically, I actually thought it may have been another computer error or glitch. That was what I kept being told every time it happened. I was thrown off checking on this one because I still had 1.5 month supply. The med shouldn't even have been on the agenda. I call again, and when I finally am passed on to the pharmacist, his immediate comment was if I was ready to be civil. There are a lot of nuances to being civil. Patronizing and talking over someone are very uncivil acts, which is exactly what the pharmacist gave me. He finally told me I could get a refund for the medication. When I asked him how that affected the prescription, I did not receive clarity and was still confused on that point. I go to the store to return the medication. After having the medication refunded, they gifted the 30 day supply due to legalities. Now, I don't really care about the "free" 30 day. I care about the 90 day prescription and the refills. This is important to me because our family insurance requires us to pay the deductible before they cover things, which is $20,000. We have so much cost in medical, it is actually a lot cheaper but does require budgeting. If the prescription was invalidated or shortened the number of refills or changed the amount from 90 days to 30 days (which they have already done previously), I have to schedule another appointment with the specialist which is a couple hundred dollars that is not budgeted. When, yet again, I ask about the prescription ramifications, I'm told that the refund was done, and here are your free pills because we can't take them back. My question again shut down and no answer. At this point I'm done with this pharmacy. I call another pharmacy and start the process of transferring all our family prescriptions. Four days later, I go to the new pharmacy to check that everything is in order. I find that of the 6 accounts with multiple prescriptions requested to transfer, only one prescription was transferred from one account. When the new pharmacist calls the previous pharmacist line for clarification and cooperative resolution, the technician states the pharmacist is unavailable, something about transferring everything and then hanging up without dialog. I would not recommend this pharmacy to anyone. The chronic mishandling of prescriptions was very painful. The dismissive and escalating nature of the pharmacist was beyond the measure of civility I could tolerate.

Walgreens advertises on its website that they do passport photos and customers will receive two…read morephysical copy of passport photos and one digital copy sent to email. The total price before tax is 16.99. To get only two physical copy at USPS, it's only $15. So I decided to go to Walgreens instead of USPS because of the digital copy. However, based on my personal experience, walgreens do not provide a cut 2 x 2 passport size digital copy. Instead, they provide you the Original uncut photo and you have to cut it to 2 by 2 in an app by yourself. I talked to the staff at the store, they said the system automatically emails the digital version and they have no control over which picture (cut vs. uncut) is sent to Customer's email. They also said it happened to other customers as well. The issue was eventually resolved, but it wasted me 30 minutes to go to the store for the second time to get the cut digital version. The email for the digital version was not sent to me until a couple of minutes later after I pay. If you want to make sure you get the correct cut 2 x 2 passport digital version via email, it's better to wait for the email before you leave so that you don't have to make an extra trip. Below is what says on Walgreens website: Will I receive a digital copy of my passport photo? Yes, in addition to the two 2x2 photo passport prints, you will be given the option to receive a digital copy via email of your passport photo at no extra charge. A digital photo copy on a USB drive is also offered for an additional fee.

Under new ownership in the last 2 years or so. The photos…read morehere are Yelp are extremely dated.

My experience with Mountainwest Apothecary is always positive. In my household we have several…read moreprescriptions and the folks there have always been able to fill all our prescriptions with zero issues. They contact the Doctor if the refills need to be renewed, they have the ability to automatically refill when due, and they deliver! What's not to love!!! A sincere Thank you to Mountainwest Apothecary for keeping me healthy!

Be careful using instacart at this location. The shoppers like to add their own groceries to your…read morebill, charge one card and then return the money to another card leaving you with insufficient funds fee in your original bank card. Then wave all responsibilities and pass the buck on to anybody else and not be held responsible.

they don't let you sign into your account to make orders and there's no way to fix itread more

Great service delivered in one day. I was unable to get my payment through pay Pal or Google pay I…read morecalled the receptionist and she was very helpful and did the charge on her end

Professional and fast, Shelby is great. Always ready on time no longer waits when picking it up,…read morethey will mail meds if needed also.

I can't even give this pharmacy one star, but Yelp won't let me do zero. They were so incompetent…read more My dr, called in a prescription, and I drove around for an hour doing other errands so that they would have time to fill it. I got there an hour after leaving my dr. office to find that the Bountiful Drug pharmacy team hadn't even looked at the prescription yet. Once they did, they informed me that the drug wasn't covered so it would cost me $270 and take 24 hrs to fill. What a crock! I had my dr. call it in to another pharmacy- Guess what it was covered with my usual copay of $15 and I got it right away. I will never use this pharmacy again!!!

If I could give a negative amount of stars I would. I recently was diagnosed with congestive heart…read morefailure, I was told the Medicine Shoppe was the best place to go for supplies. My mother went and got what they said was "the best" blood pressure cuff and spent $75 on it. After arriving home I #1 saw the EXACT same cuff for $25. In addition to that about 5 days later the cuff quit working and was giving errors. Once again my mom went back to return or exchange this. Upon arrival she was treated like a liar and completely like crap. Apparently "they have no return policy" even when something doesn't work! They got the "owner" on the top home who was just as rude. AVOID THIS PLACE! I'm all about helping the little guys but definitely not about getting screwed over or being treated so poorly!!!!

HORRIBLE CUSTOMER SERVICE!!!! Return policy is beneficial only to Bountiful Drug!! Wouldn't even…read moreconsider a store credit!!! Won't ever shop here again and would not recommend if you like poor service.

Horrible customer service!!!!! The worst actually!…read more Surprised they are still in business. A year ago they didn't have enough of a prescription that I had dropped off. They told me they would order more. On the day I needed it they said it hadn't been ordered. The next day I asked again, they said since I was the only customer that needed it they wouldn't be ordering it. Well, after many attempts to speak to the owner I decided to take all of my prescriptions to another pharmacy. It is a law that if you ask to have it transferred the pharmacy holding your prescription must transfer it! It is not the pharmacies property! I did ask for all of my prescriptions to be transferred!! And they would not transfer them!!! A year later my Dr called in a script accidentally to them. Rather than trying to transfer it I picked it up today. Not surprised that the cost was 2.5x the price than what I would pay at the other local pharmacy. The owner is not a nice person. Has zero concept of what it takes to run a retail business and has zero rapport with the people responsible for keeping her in business. It is illegal not to transfer prescriptions when your customer asks you do so! That being said I would vehemently not recommend this business to anyone.

Pharmacists is rude and dismissive no matter how kind and respectful you are. Go somewhere else for…read moreur prescription needs!