We use the pharmacy here and are very pleased. They are always helpful and friendly. We've had two moves over the last 5 months, including out-of-state. They were very helpful with getting our prescriptions moved to the correct location and merge multiple profiles. I was also able to walk in and get my flu and COVID vaccine within 15 minutes. read more

Not the staff but CVS new policy how phone calls are handled is very poor customer service. You cant call them directly you get a automated response.. back in yhe day ... about a year ago you were able to talk to the staff at pharmacy Not nothing read more

It was time for me to receive a vaccination, and my local CVS was where I chose to get it. This is a large, fully stocked, drugstore with everything you need for most health concerns. I had made an appointment and showed up a bit early. They checked me in immediately and then, within a few minutes, I was shown to a private area to receive treatment. The pharmacist who attended to me was polite, professional, and efficient. She answered my questions, and completed my personal vaccination record to aid in future international travel. Aside from the privacy area, being a bit small (I'm a very big guy) the place is clean, well lit, and nicely run. I would definitely recommend this CVS drugstore/pharmacy for all your health needs. read more

It has been over a week since CVS has received my prescription and I have not been able to get my medication. The app says "delayed - call the store" and I have been on hold for over 30 min with no answer from the pharmacy. read more

Not staffs fault but cvs is the WORST to get ahold of on the phone. The automated person never lets you get to the pharmacy

They say they close at 8 pm, but they basically stop taking prescription by 7:30pm, so don't wait in line if it 7:30pm. They will not fill your prescription until the next day, even if you it's just a simple antibiotic. They told me to go to the West valley CVS. Hermon's closes at 9 pm fyi read more

This pharmacy has trouble every time I refill a prescription. Other CVS facilities seem to figure things out and get it right every time. It would behoove the evening pharmacist at this South Jordan location to remember without patients she wouldn't have a job. Her rudeness is not becoming. Somebody needs to help this pharmacist with her skill-set/competence, not to mention her poor patient/customer manners. I will be switching to another CVS pharmacy location even if I have to drive out of my way to avoid that grumpy pharmacist that seems to have a chip on her shoulder. read more

Is it weird to love a drugstore? Well, call me weird. I love walking into this CVS-it takes me right back to my childhood days where I was obsessed with makeup and would spend a good amount of time browsing the aisles looking at the different colored eye shadows, lipsticks and nail polishes. The layout of the store and even the signage does not look like it's changed much over the years and is a welcome leap back in time. And I love it. read more

Worst customer service at the pharmacy every single time I go in! but especially today. I have a few very expensive prescriptions so I try to use GoodRx or different coupons to help lower the costs. The guy that was assisting me at the counter today, basically told me that I was stupid and patronize me for wanting to use goodrx instead of paying full price. He then told me that a very large price change on one of my Prescriptions was due to my deductible restarting... what?! I know when my open enrollment is and it's absolutely not right now. I asked to clarify and he moaned and rolled his eyes. I asked him why he was upset for me asking for clarification and he juat looked away and said I was the one upset. Yes sir, because you're telling me BS answers and I know they are not correct. He told me my on option was to call my insurance and there was nothing he could do for me. I ended up leaving Without my meds I will never go back to the CVS. read more

CVS Pharmacy located on 40th West near 114th South told us that an expensive prescription would be ready @2pm. When I went to pick up the prescription after 2pm, I was told not only was the prescription not ready, they don't even have the dose prescribed. It is TOTALLY unacceptable to tell a customer to come pick up a prescription that they don't even have in stock! VERY poor customer service. read more

I went to this location in Herriman once and the pharmacist himself acted strangely angry and defensive when i asked if he knew what time the prescription would be ready. I never went back, obviously, so it may have been an isolated incident. I would recommend just avoiding this location. No one needs that treatment from a health care provider. They're paid a lot of money to be kind and knowledgeable. read more

Absolutely worst customer service! Need for pills for an appointment for my daughter. Dropped it off at 8am told 30 minutes! 9 am still waiting! Not to mention the staff was so rude! Slammed the drive through window when I pulled up at 8:50 to check on the prescription. Now I am waiting in line once again! Happy Monday. read more

My prescriptions are consistently not ready unless I call, ask about them repeatedly, and then have some good luck. Weeks after prescriptions have been submitted they are still not ready and this place still needs "a couple of hours" to get them done. I honestly don't understand how they can be as inefficient as they are. read more

I had cancelled my vaccination appt. But at the last minute, found I could make it. Karlie went above and beyond to get both my husband and myself taken care of. I know how many other things she had on her plate, but took time to help us. THANK YOU!!! read more

Worse Pharmcy experience we've had to endure for the past year ever We changed insurance companies last year so our we were forced to find a new pharmacy. This pharmacy is so unorganized and not at all people friendly. When you go in to pick up a script they've called to tell you is ready, you can wait up to 45 minutes while there are 4 or 5 people behind the counter and no one is being helped. Often times they don't have the name brand medications I need in stock, but will automatically refill medications 3 months ahead that I don't need without my knowledge Tonight was my final straw,. I picked up a once a month shot I need and it was defective. Every other pharmacy I've ever dealt with would have taken care of that for me because they knew I needed my medicine. But not CVS. They told me I need to call the manufacturer and see if they'll replace it for me. Tomorrow starts a new year and thankful we changed our insurance so we don't have to deal with them any longer. read more

Pretty clear they thought I was gonna steal something. I was basically the the only person in the store (go figure) and an employee kept walking by and looking over but not like, asking me if I needed help or anything as I was kind of aimlessly browsing drinks and snacks. If I was gonna shop lift something you really think I'm gonna go for the chips and soda? what am I 16? gonna grab 2 bottles of coke and sprint out? isnt it mostly makeup and stuff like that people go for in those flash mob shoplifting videos you see online? Anyway, anyone who has ever had employees or LP not-so-subtly follow them around while they shop because they profiled them knows its a weird, shameful feeling like you have somehow done something wrong when all youre doing is legitimately shopping. I work in retail myself so I know they were just trying to be good employees and Im not trying to get anyone in trouble. frankly my hair is pretty long and I was wearing old sneakers and sweat pants (its my day off what can I say) so I dont even really blame them for profiling me but loss prevention can be accomplished in ways that dont make the customers feel the aforementioned weird, shameful feeling. read more

I love that they will mail my prescriptions. They are always thoughtful about using coupons if my insurance doesn't cover a certain prescription. They seem to work very quickly, I know sometimes prescriptions can take a long time to get ready. But that's probably just because they're so busy. I like how the pharmacists talk to me about my prescriptions and possible interactions and care about what's going on. read more

This location is rad. I don't think I've ever set foot in this building without someone on staff saying hello. The pharmacy is fast and professional. I've always had a good experience shopping here! set foot in this building without someone on the staff saying hello. The pharmacy is fast and professional. I've always had a good experience shopping here! read more

Waited 40 minutes to fill two pills. They weren't even narcotics!! The was no one in the store. Still can't believe how slow this pharmacy is!! read more

I love this pharmacy! Nichelle is amazing & goes above & beyond in providing excellent customer service. I also really like the drive through pick up window option, as well. read more

This CVS Pharmacy has the worst customer service I have ever encountered in a pharmacy - and that includes the VA Outpatient Pharmacy!. The latest - and last that will occur - encounter involved a prescription submitted for refill on Friday. Attempted to pick up over the weekend only to have their drive through inform me that "The pharmacy is closed for lunch, come back after 2:00 PM./" A wasted 6 mile round trip and 45 minutes of my life I will never get back. Second attempt was 9:30 on Tuesday morning. At first she couldn't find the Rx, then informed me that it was "scheduled by not filled" (Really, it takes four days to refill an existing Rx...) I was promised it would be ready at 10:30. At 10:35, I was told it still wasn't filled. When I refused to move my car until it was filled, the pharmacist refused to fill it and transferred it to another pharmacy. This comes on top of past experiences of misbilling insurance, etc. I have suggested to CVS corporate that the pharmacy manager find new employment. read more

Love this store! Great location, plenty of parking and friendly staff. The store is clean and fully stocked. Pharmacy staff were very helpful in getting flu shots. We will definitely return to this location in the future. A++ read more

This CVS has the absolute worst customer service I have seen anywhere. The employees are extremely rude. I went in to pick up some photo orders and was told that I could only pick up one order. I ordered these photos using their app on my phone. I proceeded to call CVS corporate and they are just as bad. The person I spoke with told me they would call the store and talk to the employees and then they told me they could not get through to the store so there was nothing else for them to do. When I was at the store 5 minutes prior both employees were just standing at the service desk twiddling they thumbs. Do not shop here! Take your business elsewhere like Walgreen's! read more

CVS pharmacy... a name which strikes fear into the hearts of many people picking up prescriptions. Haha. I have been going to the CVS pharmacy for many years and recently moved to another state. This South Jordan CVS is my new pharmacy. It is night and day difference between the two pharmacies. I had called with lots of issues transferring meds and every single employee in the pharmacy was helpful, kind and patient. I call every month for some refills and the wait time to speak with someone is short and I am always helped quickly. No matter my problem... someone is there to help. I wish I could say it was just one employee but it's been every single one. They really go above and beyond to get people in quick and do things right. In the past, I never thought I would write a review like this for CVS. I know they have a bad rep for taking a long time and being rude. NOT this pharmacy. I do have to go often and have several family members who need meds and it's always easy and fast. The drive through is also very convenient and I am always greeted by happy employees! It's such a welcome change! read more

Very unhappy with the immunization offering at CVS. Set up an appointment here thinking it was close to my house and not the 'open hours' offered by my pediatrician AND entered what shots my son required. They called to get my insurance information, but I was driving and had to call them back. I called them the day before his appointment and they took all the info and then informed me that the shots had not been ordered and that it would take them over a week to come in (past my appointment date). Why didn't they order them when I set the appointment and if they didn't have them in stock, why wasn't I informed? They then advised that another store on Ft Union had the vaccines and that I could just drop in there. Upon going to the other location, they did NOT have the shots my son needed and said no one had contacted them about him coming over or to check to see they had inventory. Very disappointed. CVS needs to get out of the vaccine business. read more