I decided to try an online order with my local Tehachapi Walgreens because they had an excellent buy with Cheerios for only $1.99 each plus an additional manufacturer coupon for $1.00 off. So I go to complete order and am charged a mandatory fee for bags with no way to decline them! So I entered chat with Lavern D. Was then told that it is a mandatory charge. At no time has any store I shopped with online forced me to purchase unwanted bags! I called customer service and was given a $5.00 credit which was told by chat agent I could use on the online order but couldn't find a place to do so. So ended up having to go in store and waste gas to get the $5.00 credit off my entire purchase and wasn't given an option for the manufacturer $1.00 off my cereals. read more

Walgreens - They later told me bag charge is mandatory for online orders! - Cosmetics & Beauty Supply Near Me - Tehachapi, California

I've only been using the Tehachapi Walgreens pharmacy for three months and I've had nothing but problems with this pharmacy. I was with Ritaid until they shut down. Evey week it's another problem. It's somethings constantly. I wish Ritreaid didn't shut down. I'm at a loss, because I can not tolerate the constant problems, complications, and lousy service. It's all corporate rules, and guidelines, and not having enough staff, probably paying substandard wages, etc. They likely will be next to go out of business. I might as well be living in a 3rd world st hole. read more

Whatever you do, DO NOT USE WALGREENS PHARMACY!!!! They do not answer phones, and you have to wait 3+ days to get a prescription filled.

I spent 25 minutes getting prescriptions transferred over a week ago. Two days ago they said they would be ready in 40 minutes. I came back today and there was no record of me. I'm going to Walmart pharmacy now that is right next door. read more

I love that every year I get an email with a discount code for 40% off or more to get my Christmas cards made. Every year they come out so nice. Another thing I love is they are ready in one hour even at the busy time of the year. read more

Walgreens - Lucky to find flowers here. Albertsons was out - Cosmetics & Beauty Supply Near Me - Tehachapi, California

i watched multiple old people cut in line lol what a joke and not good service takes all day for one prescription.

Pharmacist no uniform or name tag. Young lady wearing dirty sweater and black pants. Same clothes on 2 days later. Other pharmacy staff no uniform shirt either. Calling pharmacy is impossible on hold forever. This last year they really went down in quality. Terrible image and customer service. read more

Like many others, I continually have issues at this pharmacy. Poor management and organization. Today, they've had my script two days and still haven't been able to fill it. read more

Absolutely the works pharmacy in tehachapi. Closes early. Understaffed closes for days at a time with no notice I have life saving drugs that I need but cannot get in time because mismanagement cannot keep the pharmacy one. Incomprehensible. read more

The only thing nice to say about this Walgreens was a lady named Kelly at the front register. Everybody else I encountered in the store was rude or just ignored me. I will never ever use the pharmacy. I I have moved from Grand Junction Colorado to Tehachapi California and I have never been treated so rudely by anyone at the pharmacy I came from. I'm sorry but I would never recommend this Walgreens for any reason to anyone at any time! read more

Shout our to Rahelle at Tehachapi Store in the photo department. She went above and beyond helping me get the picture magnet correct of my nephew. It took some time but she never gave up. It meant so much to the family to have these and she made it happen. She really went above and beyond in the customer service department. Thank you read more

Still me. Still (02/25) trying to get prescription delivered. Might be dead before delivered. Each time i call(on wait @ 25 min) they say tomorrow or next day. Damnn!!!! read more

Folk at their pharmacy are friendly and went the extra mile to get my prescription ordered. Highly recommend them.

For a years I have enjoyed the convenience of recieving my rx in the mail every 30 days. Now my dosage has been changed and no pharmacy employees know of this service even though they can see the record of these rx shippments with shipping numbers. This is the info I finally got after hours of endlessly ringing phones with no answer then 20 minutes hold time.Can't even complain that the pharmacist may be withhold this program from his techs b/c his pharmacy won't reach quota b/c noone really answers phone or listens.My prediction Walgrenes will file bankrupcy soon. Their operation is in a chaotic shambles. read more

I always rely on Walgreens for last minute items. Even when in Tehachapi. I've stopped here more times than I'd like to admit (I forget a lot) and Walgreens never fails to restore my sanity and whatever else I needed. The makeup section is particularly well-stocked and clean, unlike several in Bakersfield. The service is also incredibly friendly. On a recent occasion, the gentleman ringing me up was incredibly courteous and friendly. They didn't have anyone at the cosmetics counter. In fact, I never recall seeing anyone there when I visit, but it could just be my timing. Love me some Walgreens -- and those Rewards points! read more

Walgreens is the WORST pharmacy I have encountered in my 68 years. I have lived in major cities, small towns, rural areas, college towns and the largest city in the U.S. NEVER I HAVE EVER seen a worse place. There are too many examples to name- I will only use today's. We made an appointment on line to go into the Walgreens in Tehachapi Ca for a new covid booster. According to the website they had it, and they were the ONLY place in this small town that has it. Otherwise we would go anywhere else. We live 30-45 minutes from town. We received an email confirmation and 2 text message confirmations. There is ALWAYS a line, and the Pharmacy is closed on Saturday and Sunday. Yeah...... Say that out loud again. The year is 2022 and the pharmacy is closed 104 days out of the year. Upon arrival we were told that is was a computer error and they didn't have it. YOU CAN TEXT US RELENTLESSLY EMAIL US NEVER ANSWER THE PHONE but you can't text/call/email that you don't have the shot? REALLY? Never again Walgreens. You have fooled us for the last time. We will NEVER EVER darken your doorway again. AND this is for the Walgreens in TEHACHAPI CA. NOT S.F. read more

This store has so many beauty items to choose from. Some Walgreens don't carry every brand so I love that I have the choice here at this store. I frequent here a lot and the cashiers and staff are all very friendly. This store is coupon friendly. It is super smart to be apart of the loyalty program since it pays off. Store is always clean as well! read more

Horrible website and phone system. Couldn't even renew a prescription without talking to someone and couldn't get through to a live person for over an hour. Will be looking for other alternatives read more

I find the pharmacy personal very helpful and considerate. They go above and beyond to provide service. Accidentally dropped some belongings in the parking lot. Didn't realize until I got home. Called Walgrens and an employee went out and found my belongings. That is customer service! read more

This review is for the pharmacy: so very slow. Line down the aisle! Some employees were working at a consistent pace but two others were walking back and forth, coming out to the main floor and then going back. Nothing in their hands so they weren't going to get anything. Perplexing! read more

Most days I don't have any problems coming in here cuz 90 % of the employees are nice and helpful. But today I got eye rolls and attitude for using coupons and multiple transactions at the cosmetic counter (where I was told go by management, when doing multiple transactions as to not hold up the line at the regular transaction. The girl that helped me was not nice and she mumbles under her breath, rolled her eyes and had attitude when I explained to her that I was doing multiple transactions and why. I'm disappointed by my experience today. I've coupons for 3 years in 3 different states and this is the first time I don't feel I was treated right. I know coupling can slow ppl down and that's why I go at slower times of the day and limit my transactio ns and coupons when I see that the place is busy.... read more

Did us a favor by working with Kasier to get his medicine, we really appreciated it because saved us a trip to Bakersfield, with gas so high saved us money to!! read more

The manager Ana was such a sweetheart!! So helpful with everting my mom and I needed. I'll defiantly come back to the store when I'm in the area, because of her. read more

The store on the whole deserves a 4 or 5, but the pharmacy can be very frustrating, which brings the rating down to 3 for me. I use Walgreens pharmacy because it is convenient, you can fill a prescription at any store nation-wide...but the Tehachapi pharmacy is often very slow. Today I waited on hold for 10 minutes for someone to answer the phone and no one ever did. In the past they have closed early several times to upgrade their computers, without warning. Get your act together, Walgreens! :P read more

Came i off the highway for some emergency battery replacement. Arrived 7 minutes before they closed. Store totally empty except for 2 employees. One of whom was older and promptly told me they werr closing in 5 minutes before I even took 5 steps. Well hello to you too. I was looking through the batteries & then headed over to grab some toothpaste when the same employee, standing about 10 feet away, got on the microphone and announced to the store (im the only 1 there) that they were closing and please bring all items up to the register. That felt kind of awkward in the quiet and empty store. So about 30 seconds later I'm walking down the aisle to the register when this same employee comes walking up the aisle towards me and tells me in person I told you that we were closing please bring your items up now. She seemed a little narrow, straight laced & reminded me of the church lady character on SNL. For that reason alone only 2 stars were given. Im sure she is a total pain to work with if she making customers feel like this read more

If I could give them 0 stars I would. Every time I get my Rx from these guys there is an issue. They either don't apply my insurance correctly or don't auto renew or don't have my medication in stock. I came in on a Saturday and they said they didn't have my Rx and it was on backorder, then I had to deal with getting my Rx sent somewhere else for 24 hours while waiting for my dr, then I get to the other pharmacy and they tell me that Walgreens filled it the day before. So after all this time elapses I am at the other pharmacy in Bakersfield where I tried to get it from and I have to go all the way back to tehachapi to pick it up. Pure incompetency on Walgreens part especially since I was never notified it was in yesterday. This wasted my time and now my Crohn's disease is Flared up from not having my meds available and I'm gonna have to pay a fortune for steroids in the hospital. Just wanted to share so nobody else has to deal with this mess of a place. It's time to support a local business rather than give to these guys. read more

This Walgreens needs some serious help. Pharmacy is so slow enen with people behind the counter. Store in general has people working but always a line on every department. Slower pace of life does not mean on your job! read more

Very disappointed with the new help at the cosmetics counter. Bad attitude, always seems bothered, looks like she needs to be doing make up at Torrid. read more

They only get two stars because they had everything I needed. The checker- a man with a long beard (couldn't see his name tag) did not speak one word to my mother and I. He spoke to the man behind us in line the entire time. It was rude and the worst customer service experience we've ever had here. Where is Delbert when you need him- he wouldn't have treated us this way. read more

Great pharmacy gets prescriptions out quick the store check stand is usually slow but everything else about the store is great the photo dept always gets my pictures of my grandkids done quickly read more

I went to get a new foundation for winter because I had tanned so much during the summer my old foundation was too light. Violet, at the cosmetic section was so sweet and amazing. She was kind enough to test colors directly on my face to find the perfect shade. She also told me about so many other products I never knew about lol (I'm not the kind that wears a ton of make up) I let her know of my concerned areas of my skin and she knew what exact product to recommend. She's super knowledgeable and will match your needs to the right product. She also told me about a sale they were having...buy 2 get 1 free....I took advantage of that and used my rewards and saved some money, which I LOVE!! I'm ending my ipsy subscription and visiting her once a month lol. She's awesome, thanks Violet!! read more

Worst pharmacy drive through service possible. Stuck between two cars while they fill orders and call insurance companies to verify information. I would have guessed at least one person in the pharmacy had a college education and could figure out how to tell people to walk in while they take 30 min to wait on them. Amazing how you can be left in line to marinate when you can ask the person to please park in front and take care of the issue inside. Maybe some McDonald's training would benefit them with regards to keeping the line moving. Lame as lame can be. After reading several of these posts I'm not the only one with this issue. read more

I have never gone here, where you go in, state your name, get your prescription and leave. It's always backed up, the staff doesn't seem organized and their people skills are lacking. Who ever runs this operation is losing money to the other drug stores because of the employee performance. Lancaster isn't such a long drive! read more

The people who work in the pharmacy are always nice and polite but it seems like I can never get my monthly prescriptions without some sort of problem. It has become comical. Just yesterday I went to pick up 3 refills. The tech found my 3 bagged prescriptions and then told me the computer was locked and I could only pick up 2 out of the 3 refills. I have become so used to always having a problem I just shook my head and paid for my 2 refills. Now I have to find the time to go back and get the remaining prescription. The already filled, bagged, and labeled for me prescription. Boggles the mind. read more

I love Walgreens and most of the people are friendly but the pharmacy just brings my rating down and the long line waits. It is beyond frustrating! It would be different if it was a one time thing but every single time for the past 3 years it's been like this. I also get frustrated because they don't communicate. My daughter had an antibiotic to be filled, they said 30 min, waited an hour and still nothing, they said come back next day, so I did, and they they proceed to tell me they don't do this type of antibiotic here. my daughter needed his asap. I could have driven to Lancaster or Bakersfield in a sliver of the amount of time I wasted. read more

Went to this Pharmacy to fill a workers comp prescription as it was the provider for my w/c carrier. .after dropping off the script I was told to return in 30 min. I was met by the pharmacist who started off with a matter of fact attitude and a demeaning tone as he told me it is against the law to fill prescriptions early (I did not needs the meds yet) I was just dropping it off. The pharmacist continued to speak to me like a child. when I questioned him on his conduct and asked for the manager he refused. Completely disrespectful rude and condescending. there is no communicating with this person. he speaks over the customer and hears only what he wants. after returning to my own pharmacy to have the script filled (at my expense) I was told the specific pharmacist called to gossip TWICE regarding me and my personal issues. un professional to the extreme possible to the point of criminal from the point of view of the HIPPAA laws. don't go there don't do business there take your money elsewhere read more

worked here and they got mice running around, notified coworkers and it was just shrugged off. before one worker moved she was saying out loud about how the mice chew and eat some of the candy and how there's mice droppings throughout the shelves. and then they also have droppings throughout their other food products, so much that they're even running through the refrigerators (feces on the sealed foods) read more

While buying things at Walgreens Tehachapi, CA one morning around 9:30am, I asked a worker by the name of Adrian to help me with the Western Union Transfer and he (Adrian) completely ignored me, so I got closer to him and I asked him (Adrian) again if he could please help me with the Western Union Transfer and he looked at me and walked away which was very rude and disrespectful. Adrian was not helping anyone else at the time so there is no excuse for him to rudely ignore the only customer in the area. This is really bad customer service. read more

Waited 30 mins because no one knew how to void a sale from the customer before me. Was completely ignored. Worst customer service I've ever seen to date. Rude people read more

long waits standing in line. most of the people working there...don't. Workers are always huddled together chatting with each other - good luck finding anything. the ones stuck on registers make it clear they are having a bad life and take it out on you. read more