Report this store: Board of Pharmacy 916 518 3100…read morepharmacy.ca.gov They deserve zero stars. Once again, I'm forced to call every single hour for the last four days and still get zero answer. Nothing. I went in yesterday to check because, as every review of this place states, they will not answer the phone. They lied about the status of my prescription. I know because as soon as I left, I called my doctor's office and told them what they said. They told me the employees here were lying. Further, I've been a Rite Aid pharmacy customer for over two decades. In Bakersfield, my Rite Aid had twice the patients and I never once experienced the issues this store has, which they blame on the number of patients. It's a disgrace that these people even have jobs. And btw we all notice that this store is next on the Rite Aid chopping block. When that happens, Cal City will be left with no pharmacy. That sucks, but it will be good that all these incompetent and, quite frankly, evil employees will be out of a job. May they end up homeless.

The greed business model is alive and well at Cal City Rite Aid. This is why when you need a same…read moreday Rx filled and you ask for a time estimate they wont answer. If they say the estimated wait time is 4 hours then they risk you leaving to drive to another city for the regular 20 minutes to fill yr Rx of Walmart or really any pharmacy. The added problems of a busy pharmacy with only 3 chairs broken AC means lawyers should hang out there. I almost fainted, there was no chair available for the lady old lady with the walker. How long until a heart attack happens while a guy waits 4 hours for his heart med Rx?

Whenever I go into this store, I'm greeted by a friendly employee named Ben. He's always super…read morehelpful and very nice. The fact that Rite Aid still doesn't have a lot of their products doesn't reflect the store itself but the entire company. Rough times! Ben makes up for that though!

So, i'm not normally a 5 star kind of guy, unless i think some place is awesome or maligned…read more i did i drive through Covid test, most convenient plave near tehachapi. The pharmacy got me early, walked me through the test with good humor. An excellent experience, sorry i didn't get her name (through the highly reflective window). i stopped into the store based upon the reviews. All i can say is WOW, now this relatively new store would be good in the big city, it's awesome in the small desert town of Rosamond. What a clean and beautiful store with a great selection.

It's a small town pharmacy that has personable service that we are lucky to have. They might not…read morebe able to get some drugs, which I have had happen exactly once, but that's been happening everywhere as the global supply chain is not as robust as it once was and smaller pharmacies seem to be put at the bottom of the list by suppliers. But, it's in our own best interest to patronize our local pharmacy if we want to keep them around to serve our mountain community. They are quick, efficient and good people, and keep me from having to drive off the mountain or wait on mail order to get my medications. If they decide to expand the business by installing a soda fountain and maybe a pinball machine, well, it'd really be small town heaven. EDIT: reading through some of these reviews I am hearing stories about rude service. That's something I've never experienced here, but, then again, maybe it's because I make it a rule to treat others with respect because that's the person I want to be. Yup, I have one prescription El Tejon is unable to fill for me, and learned a lot of pharmacies are having the same issue with that particular drug due to limited supply. I didn't get upset or take this out on the staff as it's not their fault, I simply called around until I found another pharmacy who has it available to ship to me and get that prescription filled through them now. But I go to El Tejon for the rest because they are right here in Frazier Park. Pro-Tip: folks will usually react with kindness if you start the interaction by being kind yourself. I've worked in retail and too many customers expect clerks to open a vein or commit seppuku if they can't get what they need immediately. Put a smile in your heart and be happy! It's contagious. (Now, I sound like a damn hippie! Forgive me, Cartman!)

I'd like to wish the new people who are running the pharmacy in Frazier Park the best of luck and…read morethank you for being there for us. I was in there today they were extremely helpful even though it was kind of chaotic in there. Let's give them a big welcome!

I decided to try an online order with my local Tehachapi Walgreens because they had an excellent…read morebuy with Cheerios for only $1.99 each plus an additional manufacturer coupon for $1.00 off. So I go to complete order and am charged a mandatory fee for bags with no way to decline them! So I entered chat with Lavern D. Was then told that it is a mandatory charge. At no time has any store I shopped with online forced me to purchase unwanted bags! I called customer service and was given a $5.00 credit which was told by chat agent I could use on the online order but couldn't find a place to do so. So ended up having to go in store and waste gas to get the $5.00 credit off my entire purchase and wasn't given an option for the manufacturer $1.00 off my cereals.

I've only been using the Tehachapi Walgreens pharmacy for three months and I've had nothing but…read moreproblems with this pharmacy. I was with Ritaid until they shut down. Evey week it's another problem. It's somethings constantly. I wish Ritreaid didn't shut down. I'm at a loss, because I can not tolerate the constant problems, complications, and lousy service. It's all corporate rules, and guidelines, and not having enough staff, probably paying substandard wages, etc. They likely will be next to go out of business. I might as well be living in a 3rd world st hole.

This pharmacy is way better than crown valley pharmacy. They have my prescription in stock and…read moreready. No bs like over at crown. Nobody shows up on Saturday, my stuff is always having to be on order, and the ladies at vale have a great attitude. Completely opposite of the jerks at crown valley pharmacy. If you want good service do not go to crown valley pharmacy! Trust me!

Amazing and professional service. Friendly knowledgable and always helpful with big bright smiles!…read more We're so very lucky to have a pharmacy in our little town. Even more so, lucky to have Acton-Vale Pharmacy.

Great pharmacy. Locally owned by the Kern Valley Hospital. Great staff and fast service. They…read moreare even moving to a new location to offer more services. As a long-time Kern Valley resident, I support this pharmacy and all the tribulations the community has had, with two pharmacies closing, and Mesa Pharmacy helping people with their needs.

I have only used this pharmacy for a friend who had no car. When I got there they said prescription…read morewas sent back. Staff are very helpful but not when it comes to holding the prescription

Nice to have Walmart in town. Good deals and not too crowded. Prices are fine. Only feedback is…read morethey don't have Apple pay!

What's with the locked liquor cabinets?? I'll go to Albertsons or Save Mart where I don't have to…read more"ask permission" to purchase booze.

This review is mainly for Toby who helped me the week my…read morekids got the flu while vacationing and I wrecked my bumper. It was not a great way to ring in the New Year. I was grateful for telehealth and CVS being open NY Day. Toby was taking care of customers ahead of me and I was thinking how lucky the public is to have someone bi-lingual- how helpful that is. Toby was super professional, friendly and efficient. I appreciated his kindness on what felt like a hard day. Thanks, Toby.

This CVS location pharmacy is a complete joke. They most likely should rethink their hiring process…read moreand training. There are two staff members that are totally unfit to work at any pharmacy zero customer service no empathy for the store customers or other staff members. When you go to Big Bear CVS store you cringe when you have a question, you get one of the prima donnas and oh boy your in for a treat. I was trying to get a discount on my prescription from older Asian male that is at pharmacy and asked if I can get this savings card put on my prescription and he proceeded to tell me prescription will be ready in 15 minutes. I told him I know that, I just wanted to have you put my savings card in system before I pick up. He muttered something and typed away on PC. Muttered something else and walked away. I stood there in ah, and another staff member asked me did I hear what he said "no'' she said he entered your info. Now how could he enter info without the savings card it was in my hand? I called corporate customer service filled a complaint and they had no problem entering the savings card information for me. I am shocked this place hasn't fixed its management issue. Take a look at Facebook for this location it not only me, ugh!

I've used this Rite-Aid for a couple of years, usually without incident. Recently, the treatment…read morewe received was so abhorrent that we are moving all of our prescriptions elsewhere. Here's what happened: My girlfriend was filling a prescription for a controlled sleep med. She went at noon and was told come back after 3pm. We called at 3pm and were told to come back at 4:45 (They close the Pharmacy at 5pm on Sunday). When we arrived they told us the system was down and they were not able to give us the prescription....which my girlfriend NEEDS to sleep. It was at this point I realized the system was down all day, and instead of informing us so we could transfer the prescription they covered the issue up. Had they divulged the real situation we could have transferred the prescription. The pharmacy tech told us the best she could do was tomorrow morning...for a sleep med. There was exactly ZERO concern, empathy, or effort to solve this problem on her part. When I called the next morning we were told try to again in the afternoon (system obviously still down). PS: The only reason this review is 2 stars and not 1, is I don't take 1 star reviews seriously. I can see why Rite-Aid Corporation had to file bankruptcy.

This morning I went to the ER for a second time because my pharmacy couldn't get their act together…read moreand denied my medication. Thankfully, my ER Doctor is a rockstar and got mad at Rite Aid, gave me the medication I needed, and sent it to a better pharmacy whom filled it with no issue. Thanks for the constant pain and 2nd ER trip at 3 am this morning Rite Aid Worst pharmacy ever!

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.