You won't get this level of service from any of the chains. The people here care about their…read morepatients and will do everything in their power to help.

If I could give 0 reviews I would. I have lived in Acton my entire life and I will make it a goal…read moreto tell everyone how this pharmacy treats its customers. Which is nothing but horrible. The receptionist has always been nice but as far as the actual pharmacist he is truly a cruel person. I was trying to get my prescription transferred over to another pharmacy because he didn't look at new incoming prescriptions. This medication was sent from the doctor 2 days prior to me showing up. He told me he would have to order it, and it would take a week....Isn't that something you would call the patient to let them know ? I had another pharmacy call them to get it transferred and they ignored their calls. Forcing me to call back and get this sent over. The pharmacist SCREAMED at me over the phone which was completely unprovoked by me. He cussed at me and I literally have never been treated like that by anyone in my life. I will make for SURE; me, my entire family, friends, and new neighbors NEVER EVER give their business to him.

In the past 24 hours, this is my third time at this pharmacy. I recently got married and I did not…read morehave my updated insurance card. I had my old drivers license with my maiden name, and I had my current one with my new last name. My insurance ID number did not change. Nobody could find me in the system. I was advised they would not give me my medication until I got my insurance ID number. So on round three I went in today with my ID number. Today was the first time somebody told me there was two accounts and nobody bothered to check that. When I came in this morning at 9 AM there was an overflow of discarded medical trash. When I came in 4 PM it was still there and even worse. Watched somebody blatantly walk out of the store with stolen merchandise because there is no security. I don't know what's going on with this place in the last couple days but it's pretty disappointing.

The store is very dirty it looks like the carpet has not been vacuumed or cleaned in years, the…read moreshelves are poorly stocked just about all of them, and some of the employees not all are very unapproachable and rude in some cases in the pharmacy especially they don't say your welcome after you say thank you

This review is for the pharmacy department. I called them this morning to make sure I can come…read morethrough the drive through to purchase a Covid test because I am having symptoms. The person I originally spoke to was very pleasant and told me that yes, I can do it that way or through their mobile app. I asked again if it would be an issue for me to do it through the drive through and was told I can do it either way. When I pulled up to the drive through there was a different lady there than the one I had originally spoken with. She told me that she could not sell it to me and I would have to download the app and do curbside pickup. I explained to her that I had just called and was told it would be ok to do it this way. She was not understanding at all and I had to argue with her that I had just called to check and was told it would be ok. She ended up selling me the at home covid test but with an attitude. I'm already sick and feeling like crap, I made sure to call and check in advance and when I show up I get told something completely different. I tried to apologize because maybe she didn't know but she was not friendly at all and made me never want to come back to this location again. I did not make the mistake here, I spoke with the pharmacy department and got the okay. If there was a mistake made it was on their end and they shouldn't take it out on the customer but correct the employee. Very unprofessional and bad customer service.

These folks really like their jobs. This isn't something you can teach in a class. These employees…read morewere brought up right. They have old fashioned, good manners. Every time I go in, I get greeted with a smile, and a hello, and they say my name ! This is refreshing. How many places do you go shopping nowadays where they remember your name? Not too many, I bet. The prices on medicines, General merchandise, and food, are comparable to the Food 4 Less, right next door ! At the pharmacy, Freddie and everyone else greets me with a smile, and a hello, and my name, as do the other pharmacy employees. This Rite Aid knows customer service, and never disappoints on prices, and in stock conditions.

Zenobia has amazing customer service! Thank you for making me smile, it's much needed when you're…read morephysically disabled

The people who unpack/stock need to be more careful. I bought some stuff there and it had giant…read moreslices in it from their box cutters that I didn't notice until I got home. The world isn't cheap now! You can't just go ruining people's groceries. Ridiculous. I hate walmart so damn much already here's just another reason.

Don't waste your time sending your prescription to this vacant pharmacy. Doors always locked…read more Called from 9 am till 530 pm no answer. I looked thru the window a lady clearly saw me I guess they're not interested in serving black customers. The business has office hours posted online and in front of the store. don't let this small unresponsive business fool you

I have been using AV Pharmacy for years... But, I really need to share that they Lucy and John go…read moreabove and beyond what other pharmacies do. She says it will be done and it is! I've never had to wait like I have in the big stores with multiple employees... I love the way they make me feel whether I call or stop in.... Thanks so much AV Pharmacy...

Have to look for someone to help you out here. Overall an okay experience. I come to buy OTC…read moremedicine for my granddaughter.

This store is the BEST and it's right by my house. The manager Ruben is the greatest.read more

The lady at the pharmacy that always answers the phone during the day is always very rude, very!…read moreMakes me upset because I'm sick and pregnant and I shouldn't have to deal with that! I don't understand why she's mean!

Cosmetics are locked up and the workers are on their phones while you're waiting 20 minutes. Looks…read moreas if people are hiring friends/family instead of qualified people.

Came to Walgreens to get pictures developed. Jeremy G working the photo department was extremely…read morehelpful and courteous. He was busy when we arrived but acknowledged us and stated he would be right with us. There were two people behind us and he took his time with us without making us feel rushed. I have been coming to this Walgreens for years. Never had a bad experience when any employee but I do feel like Jeremy G exceeded my expectations!

I Just left Walgreens at 2840 West Ave L and 30th St. in Lancaster, Ca 93536…read more store#06017 I Had another bad experience with the pharmacy tech VERONICA. She was very angry and had a very bad attitude and displayed aggressive behavior towards me. She basically threw my daughters prescriptions in the drawer at the drive thru window. She had the pharmacist standing next to her as well displaying poor customer service. I'm not really sure why Walgreens continues to allow this individual VERONICA to provide service to its customers.

Thanks for helping my dad with his phone it was under accessible his phone was talking.read more

Stopped by with my daughter, who needed a dress for a special occasion. I made a quick stop to the…read morerestroom. Absolutely gross, they need employees checking them more often since people are pretty gross. They wouldn't do these things at their homes, I am sure. The first soap dispenser I went to did not work, so went to the next one. It worked. I tried the sink, and it didn't work, so I had to go back to the other sink. It was like musical sinks. The dryer for your hands didn't work, so I used the regular paper towels. When I found my daughter, she informed me they no longer have a maternity section and they haven't for a long time. We were not aware of this. I am not a Target person, but this daughter likes it. I find it expensive, and I am a bargain shopper, so I am not into paying these prices for myself. Just not a fan. 9/9/25

NO! NO!NO! NO! NO! WHEN YOU CALL YOU CAN NOT TALK TO THE…read morePHARMACY PERIOD. You have to leave a voice mail like a dog and wait for your master to call you back when it's convenient for THEM! Yes, they call you back at their convenience NOT YOURS. Imagine that for a second ....... your frequent their business, choosing CVS as your provider for prescriptions and this is the level of customer service you receive. You know damn well they are making a profit having you as a patient. Makes WalMart Pharmacy seem like a shopping spree at Nordstroms. Who has time to wait around d all day for CVS to call you back??? Take your business where it's appreciated Rite-Aid. Ohhh wait they're out of business too. Due to customer support that makes CVS seem like Nordstroms shoe department. Will not waste my time providing them with business they they make a profit from. All the while CVS restricts open communication like I'm some dog!!!

This pharmacist refused to give her name so I took a photo instead. The pharmacy didn't mix my 11…read moremonth old daughter's medicine, so when I inserted a syringe to pull it, nothing came out but powder. I called the pharmacy to inform them and to replace the medicine but this pharmacist insisted they can only mix it. She said that "sometimes they're running around and forget to mix it because they're so busy" which made me very uneasy that they're so quick to make a mistake on a child's medicine and have no accountability for it. She continued on to say that she won't do anything but mix it, but You can't mix a medication that has been tampered because it risks the dosing being wrong. I went in person, as a different cvs told me they have to replace it as it's their mistake, and while talking to a completely different pharmacist, this one interrupted the conversation to again argue that they would only mix it. She refused to let anyone else handle the matter and told me to "take the bottles out of her face" while slamming them on the counter. I told her my daughter has kidney disease and any misdosing could cause serious issues and she showed 0 compsssion. This woman should not be in a field requiring so much responsibility and empathy. If your pharmacy made a mistake, own it, don't tell me it wasn't a mistake. Gaslighting a mother who is trying to do her best for her infant is the most disturbing way to abuse power.