Zenobia has amazing customer service! Thank you for making me smile, it's much needed when you're physically disabled

Absolutely the worst website return policy in the. I will try to divert my $5000+ annual spending at Walmart elsewhere and have already begun. They refuse to refund me a measly $6+ on a faulty product that I purchased at my Local Walmart store per the return instructions on the item. Amazon, Target, Home Depot, Lowe's , etc. know better than burn their faithful customers. I have called in 4 weeks in a row and spoke to a return representative to no avail. I am very happy for my other stores in my area and maybe this is a blessing in disguise because I am finding better prices elsewhere. read more

Does anyone answer the phone? I received an item via delivery. Inside my zip lock bag...was poppers. You know the ones kids throw on the ground. Well they came flying out all over my floor popping and a huge mess. I have a toddler. This is more than a mess but a safety issue. Totally unacceptable read more

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The people who unpack/stock need to be more careful. I bought some stuff there and it had giant slices in it from their box cutters that I didn't notice until I got home. The world isn't cheap now! You can't just go ruining people's groceries. Ridiculous. I hate walmart so damn much already here's just another reason. read more

Walmart Supercenter - Bag cut open when it got stocked. - Department Stores Near Me - Palmdale, California

I have been here twice. And I can tell this is way bigger than the one in Lancaster. Aisles are wide, spacious, clutter free and like 3 carts can pass at the same time. Shelves are stocked and organized as well. Employees are around, ready to help out when you need something from the locked products. If you need an oil change and the like, this location has car service too. *Eye care inside, hair salon, tax preparer and fast food place read more

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was aggressively communicated and misrepresented / lied too and lied about by a PA something manager and Cashier Riena. I finished earlier and checked out, my daughter had my card on her cell phone. While I was strategically packing my car, my daughter called. She said a cashier named Reina told her she could not make a purchase for a pocket knife due to her being a minor. I told her no problem, I would be inside in 5 mins and I forgot ice. I met my daughter by Reina who helped me finish my purchase just 10 mins ago. she started to tell me I was breaking the law by having a minor buy a knife. Confused, I asked my daughter if she was buying a knife. She was getting a multipurpose tool that has a pocket knife. it's not California law that minors cannot buy a knife but it is against Walmarts policy clearly since she was telling me, my daughter couldn't buy the multipurpose tool. Reina said no, that it was still being purchased by a minor. and I told her to get her supervisor. She went to her supervisor and told her supervisor I was having a minor buy a knife. Not even a knife, but a multipurpose tool. I got to customer service I pulled up the law that clearly stated it's not against the law. Manager, She then started to attack me aggressively communicating verbally in clear escalating statements. said " what kind of a mother would let her minor daughter by a knife", I told her that Walmart knows about organizations such as boys and girls scouts of America and it's not unreasonable and normal to have a multipurpose tool and pocket knife's are not considered knives as their inches are not the same size as an actual knife. She the. Said " I am a mother and would never let my children buy a knife" I told her girls and Boy Scouts of America is educational and she should teach her kids, again her comment of " what kind of monther are you to let your daughter buy a knife, dont tell me what todo with my kids . " while she's literally lecturing me and aggressively communicating she's making statements that were abusive to decharacterize and be bias to exaggerate a multipurpose tool vs a knife. Shocked I said it's not a knife. She said you can't buy it. She then said I can refuse to who ever I want. As she dominated her position with power I asked for a form to file a complaint against her. I said " you can't do this" she then started to swear at me. Telling me she can do everything she damn well pleases, and she doesn't need todo a damn thing for me" she then again started to make inaccurate statements to exacterate and loudly say " what kind of mother are you to let your daughter buy a knife."she said " My daughter was at cashier 35 staring and the manager Patricia or patty her badge was covered only a PA showed, started to yell very loudly " why are you following me" while my daughter was behind her I would have to walk left to get to my daughter and I'm having an aggressive manager react to myself now walking to my daughter. She then called on her walkie talkie to security. Stating " step away from me and keep away" I felt fully unsafe, and I still had to get to my daughter who was at a register staring at us. I now was 1) accused of breaking the law. 2) aggressively communicated to escalate the entire situation and 3) being gaslighted and verbally abused by this manager on buying a knife vs a multipurpose tool because a pocket knife was and is attached. I then got to my car and took all the $200. Out and went back in. Determined to return it, When I got the front the manager then reappeared. She told her coworker who was returning my purchase that I " snuck in" " you have no right to speak to me, you are not going to be helped and don't talk to me". She then told her co worker to stop and freeze it and she would call 1800. security didn't have a problem with me but did walk with the manager as she told them I was trying to make my daughter buy a knife illegally. The abuse was unnecessary and the aggressive communication to claim dominance and intimidate me was astonishing. This picture is the cashier Reina taken by another review off google, and the Manager PA something possible patty or Patricia, was part of the managers first time, were extreme aggressive abusive communicators. read more

Walmart Supercenter - This the cashier Reina, a picture taken by another review from google. - Department Stores Near Me - Palmdale, California

Walmart prices are going up! I don't appreciate that. So I will be looking for other stores with cheaper prices like Aldi or Dollar Tree. Dont agree with Walmart treatment of workers and Corporate greed anyways... read more

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Everyone seems to hate this place because of the customer service but I'm only giving a five star and I'm only writing this because Edelina at pick up was the nicest person I ever met at this Walmart. I hope I only get her every time cause the rest suck except for the black boy (short) light skin. Braids. Yes they are both giving supervisor vibes read more

So disappointing.. I had 3 items I "needed" and I checked the Walmart app. This Supercenter location showed all in stock vs the Neighborhood Walmart closer to home, so I made the trip. I picked up several other things along the way to my toiletries. When I went to grab the items on my list, they didn't have the hairspray, they didn't have my mousse AND they didn't have my hair color in the desired shade. I asked 3 employees for help. 2 "didn't work in that dept" and the one said she could only find the hair color in stock on her phone, but she had no idea where it would be if not on the shelf. "Probably in the back" and then told me I'd "have to find someone willing to go find it". What? So I asked her who I should go to specifically for assistance, and she literally said "keep asking employees until you find one that is willing to go look". I left. I didn't even purchase the items I'd already selected because "I didn't feel like standing in line". This was an epic failure of whomever is responsible for training their employees. read more

For some reason, this Walmart it's always short staff except when it's closing time but all of them restocking. Lines takes forever, cashiers not always the best, and the people opening the glass doors, except for those in the beauty department they're all as*hole*. read more

This five star review is written with special thanks for many curbside pickup grocery PALLETS. Edit. Now you can get your covid-19 shit here too! Here's a link with useful information about Walmart's vaccine appointments, and how easy they've made it to get yours. This location will send you digital updates for your second dose, and walk you through the process to help you get started. I'm excited for my friends and family members who are about to be vaccinated. Here's a link to help you get yours: https://theavtimes.com/2021/04/02/lancaster-palmdale-walmart-locations-accepting-appointments-for-coronavirus-vaccinations/ I used to turn my nose up at super stores a little bit, and I like to support the little guys whenever I can, but Walmart really stepped up to help me and mine with pandemic support. Thanks for the delivered grocery carts During the pandemic. FIVE STARS. Order delivery and curbside pickup, and skip the lines. In honor of the pandemic, Walmart went above and beyond to create contact-free pick up and delivery options. You can download the Walmart app, order inexpensive groceries, toiletries, kitchenware, check in with the store when you are in route, and your groceries will be ready upon arrival. Pull into the designated grocery pick up area. Check in with your shopper. A pallet of groceries will be loaded into your vehicle. For no extra charge. Walmart has generic alternatives for many brand-name items for those of us on a budget. Walmart offers and participates in coupons, and stock-up-&-save promotions. Walmart has affordable gluten free items for a fraction of the price of specialty shops. Here's some favorites: Annie's Mac and cheese, generic gluten free cream of chicken or mushroom soup. Cheeseburger casserole, gluten free taco seasoning mix, and instant gravy mix, a couple bucks each. Check out my reviews for some small business worth supporting, when this place, and other big box stores in the area are out of stock for popular electronics, and grab-and-go groceries. This store can be crowded, so I strongly recommend Walmart's contact-free alternatives to in-store shopping. There's a convenient drive thru pharmacy for prescriptions located in the same lot. A yellow and pink three speed bicycle with basket, delivered to my home, on sale, under a hundred bucks. 5 stars. Colorful masks, reduced to clear, with hopeful sayings, written in Spanish. $2. 50 Stars. Thanks Walmart! The garden section is not usually crowded. I bought affordable seeds for an edible garden, for a summer harvest. And Thai basil, French tarragon, Italian herbs, Spanish lavender, and a baby aloe vera plant. This Walmart location is frequented by many typical AV folks, armed forces members, and families of every walk if life. Be prepared to wait in line before entering the store, and stand in a socially distanced line at check out. Or skip both lines in favor of your favorite contactless cart. Typically, I wouldn't give out my five star review to a big box store. But this Walmart really helped me, and the people I care for stay healthy safe, and positive during the pandemic. Free 2 day delivery for staples. 2 hour delivery through instacart. Curbside pickup for a really inexpensive couple of carts (A PALLET) of fresh food if you have a large family, or a whole neighborhood to cook for.;) Helping my neighborhood pick up pallets of groceries safely, 5 million stars. read more

Horrible Customer Service! As you all know, most of the items in this Wal-Mart Super Center is behind locked glass cabinets due to theft. I needed something that was locked up and just to get an employee with keys took 20-25 minutes and that's if you're lucky. It's as if there is only one employee that has keys to all the locked cabinets in this store. Don't even bother pressing the paging system to get an associate to help you. The system is just as useless as the employees. I understand that locking products up prevents and reduces retail theft but if you're gonna lock things up, you need to have more than just one or two (I doubt it) employees that have keys. This is why online sales are killing these big box stores. Verdict: If Walmart doesn't take care of their customers, their competitors will. read more

This review is for a rude cashier we came across on 12/15/2025 between 8:45pm - 9pm. The employee was a short skinny light skinned black girl with curly hair and heavy elf-like blush. She had the nastiest attitude with my mom for no reason whatsoever. My mom was paying, I was standing to the side, she was asking to bypass the pin and the cashier did not bother to even try to help - just said press credit and that's not what you're supposed to do, so my she again said I want to bypass the pin but she figured it out as soon as she said that and this poor excuse for an employee rolled her eyes at my mom - unprovoked and out of nowhere. She knew I was watching her too. I was shocked because there was no reason for her to do that, my mom was nothing but polite and civil with her and she didn't even know this cashier rolled her eyes at her until I told her after we left the register. How dare you? I don't care what type of day you're having, you DO NOT take it out on others who did nothing to you. You're lucky I didn't go off on you right there, you would've went home crying. Grow up, no one likes mean ppl. karma is real and you'll get yours for that unnecessary attitude of yours. I send your nasty energy right back to you 10 fold. @ management of this store, this is the trash yall are hiring? Brats with no ppl skills? I'm not one to write reviews too often and things like this happen countless times at stores - but this was so weird and out of pocket I just had to. DO BETTER. read more

I went in today to grab few items. On my way out there was a piece of trash on the ground and I almost fell off my one leg scooter. I was able to catch myself from falling, but for safety I informed the woman who was working at 1:45p today 9/19 with pony tail. I said I almost fell off my scooter and pointed at the trash on the ground and she said ok thanks it looked like she got bothered. I didn't see her with any urgency, she didn't make a call didn't apologize, didn't do anything so that is my complain today. As a business owner I take information like this and I correct the issue. Luckily I didn't fall off my scooter and hurt my foot that is healing from a fracture. I bet nothing was done and no one at the store was notified to pick it up. read more

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Good price for oil changes, but show up early or you'll be waiting awhile. Too bad that they don't do transmission oil changes. When doing tire rotations I was told that they are not "allowed" to tell you how much brake pads you have left because they are not mechanics. read more

Another Grocery Delivery mess up. This delivery was scheduled for 8-10am the first window! It's now an hour late and no driver is assigned to it. Fail Fail Fail read more

Always great experience really big lots of products always noisy best walmart in palmdal3 read more

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I don't know why I even come to this store. I went there Friday morning and had a basket full of merchandise, waited in the usual long ass line only to be told that there is no cash being accepted in the store and everything was card only. So I left it and walked out. You would think that they would have someone at the front door saying that only cards are being accepted and NO CASH....WTF...... the manager of this store must be a complete idiot. There was a lot of people leaving baskets full of groceries because no cash was being accepted.....never heard of this before especially from a chain as large as this. This store sucks. read more

Horrible customer service the manager/team leader named (Catherine!)Doesn't know her policy, and most important customer service. Should be fired or at least taken off as manager/team leader. read more

Ridiculously almost everytihing is locked up behind glass cabinets. I can understand if they are high price items, but a $5 shampoo bottle?

My son went to this location yesterday April 24th, 2024, for a full synthetic oil change on his 2012 Kia Optima costing us $61.85. This morning after I checked the service provided, I found that there was no windshield washer fluid added even though on our $$61.85 receipt it says that they added the windshield washer fluid, also several services that are included in the oil change was not done nor was he asked if he wanted them done even though on our receipt it says completed, and or declined. I'm curious to know what other services that we were charged for were not done? This is what happens when you take your vehicle to an automotive service establishment in hopes of good faith to only be lied to. I will be filing a complaint with customer service. read more

Thank you to Cesar in the bakery dept. I was looking for a custom cake last minute and he pulled thru for us. Not only did he take my crazy request for the cake but he made it look amazing. 5 starts to his amazing customer service. read more

Absolute worst Walmart. Most of the registers don't work, including self check and departments, cheap items locked up, not enough cashiers.

Between this location and the Supercenter on Valley Central, I have had a horrible experience. I would go to both locations for my oil changes over the past few years, because it was cheap and they do synthetic oil. What I was NOT prepared for was for my splash shields on the bottom of my car to come off and be dangling from my car, dragging on the road! When I took it in to get serviced, I was told there were about 30 clips MISSING from my shields. As I don't do any other handiwork, I can only assume it was the result of the Auto department giving me half-assed service, by not fully securing the splash shields back in place. If you choose this location for your oil changes, make sure they've secured your shields, as they clearly don't care enough to do it properly. read more

Horrible experience with the service department. After confirming with Patricia they had time to do my mother's oil change to come right in because they were slow and only had one car. I received a call from my mother crying that Walmart was giving her another car. They made her pay for a service that was done to another vehicle. The excuse was the cars were the same color make and model. I spoke with the manager that happened to be Patricia and I told her that it was unacceptable what they did to my mother they didn't even acknowledge her with her concerns until I spoke with Carlos an advisor. All Walmart did was eventually give her the right car didn't apologize or try to help her no acknowledgement what so ever! Service centers never go by the make or model or looks of a car. They go by license plate numbers! I will definitely not recommend anyone to come here. read more

WORST SERVICE ALWAYS don't get the point of their red button to call for them To open the glass doors... THEY NEVER SHOW!!! read more

More than a quarter of the stores merchandise is locked behide glass doors! Trying to get someone to answer the call button is ridiculous! Either the call button is on an automatic shut off or like other stores, they have the ability to turn it off. I don't care, I'll keep pushing it every two to three minutes. The longest we had to wait for someone to open the case for Melatonin was 24 minutes! We had to wait another 10 minutes in the make up beauty area for razors, even though there were two associates stocking and another at the register and none of them had a key?! Why is there not a key in the register, not every associates needs a key, but one should definitely be kept at the mini registers in the various departments. So you don't trust your customers and you don't even trust your employees! Self checkout sucks! All that money you spent on converting the regular registers into self checkout zones, we don't like them! They should only be for 15 items or less, no alcohol, no items in the plastic security boxes or large items that need to be scanned with the gun. The weight scales on them are a pain in the ass, constantly going off asking you to please put the item on the scale. I already did and picked it up and put it down again! Not enough cashiers manning the self checkout area. My experience as a former Home Depot head cashier is that you should have one cashier for every 2 to 3 registers. The saving grace for this trip was the sweet, extremely courteous cashier at a regular register that pulled us over to check us out. She was funny and friendly, she bagged our items correctly. As in...cold items in our thermal bag and everything else in regular plastic bags. Now about the order pullers and the stock associates...they are rude! They act entitled to the right of way in the aisles. They do not move over or out of the way! I enjoy playing a good round of chicken with them! I always win! The last time I moved over out of the way for one of the order pullers, he didn't even say thank you or even give a head nod of thanks. So I said, "YOU'RE WELCOME!" and I will no longer move out of their way, they can go around me! I understand they are pulling orders for online customers, but I'm a customer right here, right now in your store! Have more respect! They all need to be retrained or supervised a little more closely. God forbid you need help on an aisle they are on, cause they won't help at all. I trained my cashiers and back up cashiers from the departments that if a customer ask you for help and it is not your assigned dept, you make an effort to help, ask what it is they need and if you are unable to answer or lack the expertise, you call for an associate from that dept to help or last resort a manager. You do not ever say you can't or won't help or that it is not your dept! I'll wait for my bimonthly trip to Santa Fe Springs, visiting my grandkids, and I'll hit that Walmart on the way home. They still have the rude order pullers, but the whole store is not on lockdown either! When the revamping of the registers/self check out was happening, I talked to a manager and told them too many self checkouts were a bad idea. I said their theft and loss was going to go way up! There are so many ways I caught people at HDs self checkout stealing, from tag switching, printing fake tags, fraudulent cards and just not scanning everything. Your profit loss increase is from self checkout, not in the aisles or by your employees! Plus we love the one on one interaction with a friendly, courteous and experienced cashier who knows how to put customers 1st! read more

This store has such bad reviews. I have never had a bad experience here. There is some shady looking characters and it's crazy busy. I hear that's like most Walmart's. But my visits have always gone smooth and they almost always have what I need. read more

Walmart Supercenter - Department Stores Near Me - Palmdale, California

I placed an Instacart order on October 3rd, 2021. I was charged for the two bottles of Kahlua that were not delivered, the shopper explained to me that the manager at the Walmart on E Ave J had taken the bottles out of my order and that I should not be charged. I sent three requests via Instacart for a refund, but they refused, claiming on the last request that a week had passed and they can't refund now. The loss to me is $38+CA sales tax. Shoppers should watch their Instacart orders, compare the items delivered with the items you are charged for, and make sure you get your refunds. Wishing I had just gotten in my car and drove to Walmart to have a chat with that manager to let him know how I feel. read more

The hazard protection we added to each of our new tires we thought at the time would be a great deal. The problem is that when you turn around to go go use the protection, no one tells you that you will be waiting 4 hours to have a nail removed from a tire and patched. We went to Affordable Tire down the street and had it removed and patched in 20 minutes. It cost us $15 but time is money. There is something to be said about good customer service also. Walmart could learn a thing or two..... Aaron and Sheryl Ebert read more

Very upset with Walmart. I placed an order online and I received a piece of plastic and a note. I couldn't believe Walmart allowed this. I went to do my return because I paid for two sets of AirPods not this. Seems very odd. I went to purchase from Walmart not from who ever they allow to put things up for sale under their name. These were for my kids who I have been working on improving my relationship with. My children are upset and so am I. Now I have to wait several weeks to see if this third party that scammed me will give me my money back. read more

Walmart Supercenter - This was supposed to be two pairs of AirPods for my Son and my Daughter. - Department Stores Near Me - Palmdale, California

Been trying to get these customer service POS's to answer their goddamn phone. Rings and rings and rings. F*ck this location. Lazy POS read more

Walmart Supercenter - Department Stores Near Me - Palmdale, California

my boyfriend went to buy false eyelashes for me while he waited for an oil change, it was 8am and they opened at 6am. they said they can't sell him the false eyelashes til 8:30am.. they're just eyelashes. they aren't alcohol or ammunition read more

When I go to the auto section, I always have a bad experience with customer service. No one wants to help and every assistance requested call is ignored. The blonde lady at the auto cashier was trying to make me chase down another associate when she had the keys to help! And made me wait in line for her help! read more

Pick up is a joke waited 45 minutes for a curbside order never again. I don't know why they even have this service it's a waste of time.

Bought plants & Vegetable plants from this store, they died & took them back a week later The returns would not accept the refund or gift card or return???? Very Bad Customer service, Don't buy anything from this store!! read more

This is the most slowest Walmart EVER!! Twice I've come for curbside pickup, and it takes them 30-1hour every time! I will NOT be shopping/using curbside at this Walmart any more. No one wants to sit and wait for an hour!!!!!!!!!!! Then to try to say I put the wrong reserved spot number?! That's a damn lie! Don't try to put your incompetence on me!!! NEVER AGAIN! That's why I shop Target! read more

Have shopped here for years but no longer will! First off they have to lock everything up due to theft which is Walmarts fault for making almost every check out here self serve a few years ago. They seem have to changed that now and added in check stands with actual cashiers. If you have an extra hour to wait for people to come get all your items from laundry detergent to toys and legos then come here. To top it off only one person in photo/ electronics and he's rude at that. DONT COME TO THIS WALMART! read more

If I could give this dump zero stars I would. Walk in only to be blasted by music that nobody wants to hear but the manager. Obnoxious and LOUD! Whomever is in charge of logistics is failing miserably with much of the products I was looking for was out! This entire staff needs to be replaced! read more

Honestly didn't want to leave a review not the type to say this but this Walmart is not on point with neither service or efficiency it's crzy dnw to the locked up shelves & the thefts they need more than just regular security guards also this is bad but it took me 30mins for one single item from a shelf read more