Friday, 07/03/2026 at 10:00pm I pit stopped at the Walmart located on 40130 West 10th Street…read morePalmdale, CA 93551 to pick up some groceries to start the new week. I prefer to shop for my groceries in the store. I didn't know if it was just a bad time of the hour or just that night. I'm a usual that has a routine to my step. And I don't like dancing with partner's that have two left feet and can't keep up rhythm with me where everything should flow like a breeze in the wind and like melted butter on toast. I like to walk into a store within the last two hour's expecting to be in and out like Flynn. I gathered everything that I possibly wanted for groceries and took interest on a few gamers memorabilia clothing with the prices marked down. One now these day's can't beat $5.00 to $10.00 dollars being reasonably the price. A Cashier who reminded of myself when I sang and danced to the same tune 12 or 13 year's ago was at her very best at the time of the night. I remembered those long evenings of Closing that came about, but one still tries to put there best foot forward that being the Cashier even when tired. She was polite and asked me all the right questions but almost forgot to ring me up for the gamers memorabilia clothing that I let her know was going to be a separate purchase before hand. When I reminded her, she had just said, "Oh, and rang me up for those items. I was not frustrated with her but the customer prior to me that started a 10 to 15 minute conversation with her over an easy Yes or No question that broke her rhythm just before helping me. After ringing me up for the gamers memorabilia clothing, I took notice that she didn't remove any of the ESA security tags off of the clothing. So, I figured that someone was going to be at the door to check my receipt and remove the ESA security tags off of my clothing. I'm walking towards the exit with my cart of groceries and the gamers memorabilia clothing. And there is this young woman probably a few year's younger than me super obliviously on her cell phone. She's literally holding the cell phone in her face and was fascinated with it. I stopped past her and held up the two receipts for her to look at and she didn't look my way still so preoccupied by her cell phone. She did acknowledge that I was right next her and just said, "I greatly appreciate that... " I could have showed her a blank piece of paper or any kind of receipt and just walked out having robbed the store. I was frustrated with her customer service and had realized still that I had the ESA security tags still on my clothing and had already walked to my vehicle. Putting my best foot forward, I took a deep breath and walked back into the store with all of my purchases. When I came back entering the entrance, the same door greeter was now chit chatting with two of the guards and another associate. I walked up to her specifically and asked if I could have the ESA security tags removed off these pieces of clothing that I purchased. She didn't check my receipt and tell's me, " Oh, I'm so sorry about that. We don't carry the security tag removers up here. The registers only have them. You're going to have to get in line again to have them removed." When she told me that and didn't even offer to escort me so I wouldn't have to wait in line again. I was frustrated because it seemed like what ever she was doing on her cell phone and talking to other associates seemed to be more important than her paycheck for the unsatisfactory customer service that I received. I don't remember his name but I know that he was fully decorated like I would be back in my year's as a Cashier wearing a little red, white, and blue showing his patriotism. This Cashier seemed very approachable and I waited patiently till he had an open window to acknowledge me. He was taking care of another customer. I asked him politely if he could remove the ESA security tags off of the clothing that I had already purchased and was now sitting stale along with my groceries because of the laid back customer service. I told him that I asked the young woman at the door for assistance, but she relayed back to me that I had to go to a Cashier. He saw my frustration and didn't hesitate to remove the ESA security tags off of my clothes. He told me, "Try to have a good rest of your night. Okay," in a soft southern accent voice. It made me feel a little better because he actually cared.

I came in today trying to get a refund on a ps5 game and customer service was very rude…read more,unprofessional and a bit racist if you ask me The woman manager was trying to open the plastic seal on the game telling me it's open and we went back and forth arguing about it saying it's open I can't return it until the male manager basically told me I could return it within 15 days and on there sign on the back says ANY return without receipt in 90 days and since it's electronic it's a no return policy but yet when a male customer was returning an open trac phone next to me they didn't even bother to look at the product but for me it was all these questions and policies?? And all of them were African American so I don't know who's in charge but that it not okay and I hope corporate management sees this and approaches this situation asap ...no wonder they have 2 stars ??? Customer service is awful they need to put someone with more experience back there or management needs to step up and fix these internal issues

This review is for the pharmacy department. I called them this morning to make sure I can come…read morethrough the drive through to purchase a Covid test because I am having symptoms. The person I originally spoke to was very pleasant and told me that yes, I can do it that way or through their mobile app. I asked again if it would be an issue for me to do it through the drive through and was told I can do it either way. When I pulled up to the drive through there was a different lady there than the one I had originally spoken with. She told me that she could not sell it to me and I would have to download the app and do curbside pickup. I explained to her that I had just called and was told it would be ok to do it this way. She was not understanding at all and I had to argue with her that I had just called to check and was told it would be ok. She ended up selling me the at home covid test but with an attitude. I'm already sick and feeling like crap, I made sure to call and check in advance and when I show up I get told something completely different. I tried to apologize because maybe she didn't know but she was not friendly at all and made me never want to come back to this location again. I did not make the mistake here, I spoke with the pharmacy department and got the okay. If there was a mistake made it was on their end and they shouldn't take it out on the customer but correct the employee. Very unprofessional and bad customer service.

These folks really like their jobs. This isn't something you can teach in a class. These employees…read morewere brought up right. They have old fashioned, good manners. Every time I go in, I get greeted with a smile, and a hello, and they say my name ! This is refreshing. How many places do you go shopping nowadays where they remember your name? Not too many, I bet. The prices on medicines, General merchandise, and food, are comparable to the Food 4 Less, right next door ! At the pharmacy, Freddie and everyone else greets me with a smile, and a hello, and my name, as do the other pharmacy employees. This Rite Aid knows customer service, and never disappoints on prices, and in stock conditions.

NO! NO!NO! NO! NO! WHEN YOU CALL YOU CAN NOT TALK TO THE…read morePHARMACY PERIOD. You have to leave a voice mail like a dog and wait for your master to call you back when it's convenient for THEM! Yes, they call you back at their convenience NOT YOURS. Imagine that for a second ....... your frequent their business, choosing CVS as your provider for prescriptions and this is the level of customer service you receive. You know damn well they are making a profit having you as a patient. Makes WalMart Pharmacy seem like a shopping spree at Nordstroms. Who has time to wait around d all day for CVS to call you back??? Take your business where it's appreciated Rite-Aid. Ohhh wait they're out of business too. Due to customer support that makes CVS seem like Nordstroms shoe department. Will not waste my time providing them with business they they make a profit from. All the while CVS restricts open communication like I'm some dog!!!

There's very good reasons why all reviews have one star. It's because you can't leave a zero star…read morereview. The system won't let you leave a zero star review. You can't talk to anyone when you call. It's all automated and you have to leave a msg. We were vacationing in the area and needed an rx filled. I called and received a call back on a Tuesday. I was told they were out of the medication and they would order it. No one called me to say if it came in. I finally, after leaving 2 more voicemails, went to the Pharmacy myself. They still did t have it and could tell me why or when. Well we were leaving town and couldn't wait around for it anymore. Go to Walgreens if you can. Avoid this location if you can.

A quick stop to pick up a prescription for my dad. This location is a decent size. It does seem a…read morelittle run down from past visits. It's located in a centralized shopping center with grocery stores and other services nearby. Along with a gas station, fast food and sit down restaurants. My main stop was the pharmacy at cvs. The pharmacy technicians are all hard workers who serve the community well. Everyone behind the counter is vital to this city and they were all assisting customers upon my visit. Helping those who need extra care just to make it through the day. I appreciate their attentive service. They are all kind souls. As we age we come to a respectful understanding and appreciation to one of our most important assets, our health.

they need security place is rundown. They have people who are not employees. Ask you if you need…read moresome help In the store shady I'm gonna call the management. becareful.

Amazing, quick, friendly service! Lucy is a gem. Don't hesitate, go to AV for your pharmaceuticals…read more Call them and you'll get the help you need!

Lucy is very sweet and welcoming. Just moved here and she was able to transfer all my…read moreprescriptions quickly and get them filled just as quickly! Happy I found her!!

You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

I've come here plenty of times for prescriptions, over-the-counter medicine, and document printing…read more The pharmacy staff have provided excellent customer service every single visit, and since this location isn't far from my place, it's become my go-to for picking up medications. My only real complaint is the area it's located in. It feels a bit sketchy, and I've encountered disruptive people inside the store more than once, which makes me uneasy when I have my child with me. I think I'll probably have to start going with the pick up options to save me the trouble of going into the store.

The lady at the pharmacy that always answers the phone during the day is always very rude, very!…read moreMakes me upset because I'm sick and pregnant and I shouldn't have to deal with that! I don't understand why she's mean!

Came to Walgreens to get pictures developed. Jeremy G working the photo department was extremely…read morehelpful and courteous. He was busy when we arrived but acknowledged us and stated he would be right with us. There were two people behind us and he took his time with us without making us feel rushed. I have been coming to this Walgreens for years. Never had a bad experience when any employee but I do feel like Jeremy G exceeded my expectations!

I went to see my doctor because I was moving to another state and wanted to know if I could get…read morerefills on five prescriptions...two being allergy meds, one being omega 3, one being a diabetic medicine, one being a sleeping aide. The doctor said that is reasonable and put the refills in. Everyone knows that when you move across country that you need some time to get there, you need time to get your home situated and you need time to find a new doctor/care team. I called the WalGreens on 30th and W Ave L to ensure that they would be able to fill without any issue on the 2nd of June...two weeks from now. They put all through the system except the sleeping aide. Both of my insurances paid and she said I could pick those up on the 2nd of June. She said I needed my doctor to call the pharmacist to discuss the sleeping aide and get approval. I called my doctor and she called the pharmacy to get approval. The doctor's office called back and said that they would not fill my prescriptions because I was moving. A few minutes after getting off the phone with my doctor the pharmacy called and said I was not traveling I was moving and that they would not fill it because it was fraud!!!! I told her it wasn't fraud...I was moving and it would take me several weeks to travel there and get situated with my 82 year old dad who is a Vietnam vet. They had all the prescriptions revoked in the system! I called their corporate office and submitted a complaint. An hour later the pharmacist, Veronica (another employee gave me her name), called me from the store and said she did not understand my complaint. When I explained it to her again she got agitated and said I was making excuses because there are pharmacies where I was going and I could have the refills transferred. I did just get 2 of the meds refilled last week but by the time I get there I will be out and I will have just arrived there. I have never in my life had this issue when moving or traveling with a pharmacy. I explained this to her and she said to have my insurance call her to give approval. When I told her they did that when her employee put it into the system in the first place my insurances approved the travel exemption...that is why they had that. She said it was fraud and hung up on me. This is the worst pharmacy I have ever used. This pharmacist is untrained, rude, and power hungry. Blue Cross federal and Tri care should cancel their contracts with this company. If there are exceptions people can use for traveling there is not reason we should not be able to use them when traveling.

Since my last post you don't get accosted by surveys at the door as much. However I'm writing to…read moreinform people of a new scam. A young lady claiming she needs help with her daughter's soccer league holding up a laminated paper with every form of electronic payment for you to scan and pay them. At first I didn't think anything of it. But I immediately went to Vons down the street and there was another young lady with the same story "my daughters soccer league" and same forms of payment. Both very similar in age. Both Hispanic. Sketchy...

I very don't like this store. It's so small and cramped. Here I feel like it's a neighborhood…read morebodega that everybody goes to because it has the name "Walmart" I kinda dark in there to me and the choices are limited but I guess it is convenient.