This review is for the pharmacy department. I called them this morning to make sure I can come…read morethrough the drive through to purchase a Covid test because I am having symptoms. The person I originally spoke to was very pleasant and told me that yes, I can do it that way or through their mobile app. I asked again if it would be an issue for me to do it through the drive through and was told I can do it either way. When I pulled up to the drive through there was a different lady there than the one I had originally spoken with. She told me that she could not sell it to me and I would have to download the app and do curbside pickup. I explained to her that I had just called and was told it would be ok to do it this way. She was not understanding at all and I had to argue with her that I had just called to check and was told it would be ok. She ended up selling me the at home covid test but with an attitude. I'm already sick and feeling like crap, I made sure to call and check in advance and when I show up I get told something completely different. I tried to apologize because maybe she didn't know but she was not friendly at all and made me never want to come back to this location again. I did not make the mistake here, I spoke with the pharmacy department and got the okay. If there was a mistake made it was on their end and they shouldn't take it out on the customer but correct the employee. Very unprofessional and bad customer service.

These folks really like their jobs. This isn't something you can teach in a class. These employees…read morewere brought up right. They have old fashioned, good manners. Every time I go in, I get greeted with a smile, and a hello, and they say my name ! This is refreshing. How many places do you go shopping nowadays where they remember your name? Not too many, I bet. The prices on medicines, General merchandise, and food, are comparable to the Food 4 Less, right next door ! At the pharmacy, Freddie and everyone else greets me with a smile, and a hello, and my name, as do the other pharmacy employees. This Rite Aid knows customer service, and never disappoints on prices, and in stock conditions.

This pharmacist refused to give her name so I took a photo instead. The pharmacy didn't mix my 11…read moremonth old daughter's medicine, so when I inserted a syringe to pull it, nothing came out but powder. I called the pharmacy to inform them and to replace the medicine but this pharmacist insisted they can only mix it. She said that "sometimes they're running around and forget to mix it because they're so busy" which made me very uneasy that they're so quick to make a mistake on a child's medicine and have no accountability for it. She continued on to say that she won't do anything but mix it, but You can't mix a medication that has been tampered because it risks the dosing being wrong. I went in person, as a different cvs told me they have to replace it as it's their mistake, and while talking to a completely different pharmacist, this one interrupted the conversation to again argue that they would only mix it. She refused to let anyone else handle the matter and told me to "take the bottles out of her face" while slamming them on the counter. I told her my daughter has kidney disease and any misdosing could cause serious issues and she showed 0 compsssion. This woman should not be in a field requiring so much responsibility and empathy. If your pharmacy made a mistake, own it, don't tell me it wasn't a mistake. Gaslighting a mother who is trying to do her best for her infant is the most disturbing way to abuse power.

There's very good reasons why all reviews have one star. It's because you can't leave a zero star…read morereview. The system won't let you leave a zero star review. You can't talk to anyone when you call. It's all automated and you have to leave a msg. We were vacationing in the area and needed an rx filled. I called and received a call back on a Tuesday. I was told they were out of the medication and they would order it. No one called me to say if it came in. I finally, after leaving 2 more voicemails, went to the Pharmacy myself. They still did t have it and could tell me why or when. Well we were leaving town and couldn't wait around for it anymore. Go to Walgreens if you can. Avoid this location if you can.

Pharmacy help is rather surly. I have told the pharmacy recording several times that I have a new…read morephone number and they still have not changed it.

Went here today and randomly got all my money taken out my card.. random transaction from different…read moreplaces ! DONT GO HERE !

Amazing, quick, friendly service! Lucy is a gem. Don't hesitate, go to AV for your pharmaceuticals…read more Call them and you'll get the help you need!

Lucy is very sweet and welcoming. Just moved here and she was able to transfer all my…read moreprescriptions quickly and get them filled just as quickly! Happy I found her!!

You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

I've come here plenty of times for prescriptions, over-the-counter medicine, and document printing…read more The pharmacy staff have provided excellent customer service every single visit, and since this location isn't far from my place, it's become my go-to for picking up medications. My only real complaint is the area it's located in. It feels a bit sketchy, and I've encountered disruptive people inside the store more than once, which makes me uneasy when I have my child with me. I think I'll probably have to start going with the pick up options to save me the trouble of going into the store.

The lady at the pharmacy that always answers the phone during the day is always very rude, very!…read moreMakes me upset because I'm sick and pregnant and I shouldn't have to deal with that! I don't understand why she's mean!

Came to Walgreens to get pictures developed. Jeremy G working the photo department was extremely…read morehelpful and courteous. He was busy when we arrived but acknowledged us and stated he would be right with us. There were two people behind us and he took his time with us without making us feel rushed. I have been coming to this Walgreens for years. Never had a bad experience when any employee but I do feel like Jeremy G exceeded my expectations!

I went to see my doctor because I was moving to another state and wanted to know if I could get…read morerefills on five prescriptions...two being allergy meds, one being omega 3, one being a diabetic medicine, one being a sleeping aide. The doctor said that is reasonable and put the refills in. Everyone knows that when you move across country that you need some time to get there, you need time to get your home situated and you need time to find a new doctor/care team. I called the WalGreens on 30th and W Ave L to ensure that they would be able to fill without any issue on the 2nd of June...two weeks from now. They put all through the system except the sleeping aide. Both of my insurances paid and she said I could pick those up on the 2nd of June. She said I needed my doctor to call the pharmacist to discuss the sleeping aide and get approval. I called my doctor and she called the pharmacy to get approval. The doctor's office called back and said that they would not fill my prescriptions because I was moving. A few minutes after getting off the phone with my doctor the pharmacy called and said I was not traveling I was moving and that they would not fill it because it was fraud!!!! I told her it wasn't fraud...I was moving and it would take me several weeks to travel there and get situated with my 82 year old dad who is a Vietnam vet. They had all the prescriptions revoked in the system! I called their corporate office and submitted a complaint. An hour later the pharmacist, Veronica (another employee gave me her name), called me from the store and said she did not understand my complaint. When I explained it to her again she got agitated and said I was making excuses because there are pharmacies where I was going and I could have the refills transferred. I did just get 2 of the meds refilled last week but by the time I get there I will be out and I will have just arrived there. I have never in my life had this issue when moving or traveling with a pharmacy. I explained this to her and she said to have my insurance call her to give approval. When I told her they did that when her employee put it into the system in the first place my insurances approved the travel exemption...that is why they had that. She said it was fraud and hung up on me. This is the worst pharmacy I have ever used. This pharmacist is untrained, rude, and power hungry. Blue Cross federal and Tri care should cancel their contracts with this company. If there are exceptions people can use for traveling there is not reason we should not be able to use them when traveling.